[Resolved]  Tata Docomo — Tata Docomo Bill Payment - Worst Service

Address:

Chennai, Tamil Nadu

Hi, I was using Tata photon connection [protected] since April, 2015. I raised complaint many times because of pathetic speed. Those guys had always given the excuse that due to network congestion in my area, nothing can be done. In the month of march i requested them to take the device back and refund the amount Rs 1500 which they had taken from me while giving the device. Once i was being told that if i'll be getting speed less than 500 kbps, then they will give the refund. I had sent the screenshot of speedtest along with the email and mentioned to refund the amount and take the device back. I never received any satisfactory response from their side. It continued for few more months and during the month of July, i couldn't even able to do simple browsing, i tried to call those guys but never got proper response. Those guys are not giving the refund now and moreover, asking me to pay the bill of one and half month. This is pathethic. Kindly look into this issue and help me out. I can pay the bill if those guys can refund the device amount which they had taken while giving the device along with the fallacious promises.
Looking forward to hear from you soon.