Tata Docomo — Tata docomo internet data pack

Address:462023

I recharged my mobile no. [protected] with Rs. 149 (1 GB 2G Data for 28 days.), but I am unable to use my Whatsapp. Whattsap is working with another internet connection. I tried a lot to resolve the issue with the help of customer care but their behavior is so much embarrassing. I tried to call MP region Appellate authority Mr. Niraj Mehta but as usual no response of phone call. Name: - Jyoti Mishra Mobile No.: - [protected]
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Tata DoCoMo customer support has been notified about the posted complaint.
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Dear Customer,

We have received your complaint and we will ensure it is resolved soon.

Regards,
Customer Care
Tata Docomo
Dear Customer,

We would like to inform you that, due to some temporary problem you may not able to use the applications. Hence, try to connect again later. If you still face the same problem, kindly delete the existing application (error based) and download the Whatsapp Application from official website(play store) and try to reinstall again. If still face the same concern kindly revert us. Further, we request you to kindly disable (Log Out) from the Gmail and face book Accounts and make sure that if any other services are not in On Mode. For the alerts from the services also there will be a deduction of amount from your main account.


Regards,
Customer Care
Tata Docomo

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