Tata Docomo — tata docomo sim card deactivated

Address:Hyderabad, Telangana, 500072

Hi there,

I was using prepay number of Tata Docomo and that number([protected]) is connected with my banking and email account recovery. But Tata Docomo Deactivated my number. I am overseas in Ireland. Now I can't access my Internet banking as I need OTP coming on my mobile number but can't get it as my number is not active. Tata Docomo support saying they cancelled my number as it was not used for a while. Now I have to wait for 90 days. I requested them to activate my number but they saying they can't. Admin department can do anything. But on other-side I never signed on term and condition that says my number will be blocked if I will not make a call from number. They selling sim card in small wrap with a lot of information about recharge and scheme but no term and conditions. if it says T & C apply then it doesn't say where to find T & C.

I was talking to docomo support and they saying after 90 days go to near store and you can buy this number again.

How they can do this. I am overseas and can't go to any near store in india as I am not in india. They gave me ridiculous excuses.

Now they completely ruined my banking and access to my email address. whole accounts are compromised because of ### service of TaTa Docomo. Please guys if anyone can help me then please reply on [protected]@gmail.com

I need this number its urgent
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Tata DoCoMo customer support has been notified about the posted complaint.
Jul 05, 2018
Updated by Prakash Javvadi
it was deactivated on 18th June 2018 and when i called to docomo customer care, they are firing on me and speaking irresponsible words.
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