[Resolved] Tata Docomo — Tata Photon No [protected] | |||||
I am using postpaid connection of Tata Docomo with 10GB high Speed. on 7th Sept i received a message from them stating that i have used 5.72 GB of my data and suddenly i received a message from them today that i have consumed 10 GB of my high speed data wherein for the past 2 days i have hardly surfed for 3 hours only. This is happening for the past couple of months now and when called the customer centre then they had no reply for the same and said we cannot help you. Was this information helpful? | |||||
Oct 15, 2016 Complaint marked as Resolved Tata DoCoMo customer support has been notified about the posted complaint. Sep 10, 2016 sourav2348's response I checked the telemarketing statusCustomer Registration Status Phone Number : [protected] Status : Never Registered Verified Support Sep 12, 2016 Tata DoCoMo Customer Care's response Dear Customer, We have received your complaint and we will ensure it is resolved soon. Thanks and Regards, Customer Care Tata DOCOMO. Verified Support Sep 14, 2016 Tata DoCoMo Customer Care's response Dear Customer, As per the telephonic conversation with our team, we would like to inform you that we have registered your concern with the docket number[protected] and it is expected to be resolved soon. However, we have accorded it as top priority and are expressly working towards resolving it at the earliest. Hence, we request you to kindly bear with us in the interim. Thanks and Regards, Customer Care Tata Docomo | |||||
 2 Comments | |||||
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Mail to trai
Respected Sir/Madam,
This is to bring it to your kind notice that I requested to port my reliance mobile number [protected] to tata docomo on 3-sep-2016.
But unfortunately till now my number was not ported to tata docomo. I am still receiving reliance signal.
Hence I raised complains
Complaint against reliance - https://www.consumercomplaints.inreliance-communications-reliance-still-did-not-port-out-my-number-[protected]-c1376434
Complaint against tata docomo - docomo-still-not-porting-my-number-[protected]-to-tata-docomo-c1376757.
According to tata docomo executive my number is telemarketing number and hence cannot be ported to tata docomo.
I never did any telemarketing with [protected]. Infact I am not using this number as I am unhappy with the package and plans of reliance hence decided to port to tata docomo. Also there are not many 3g plans in ramilnadu circle
But I was suprised to hear that it cannot be ported. But when I crossed checked with TRAI website
TRAI website at http://www.nccptrai.gov.in/nccpregistry/search.misc
Below is the result
Customer Registration Status
Phone Number : [protected]
Status : Never Registered
I paid Rs 20 for the sim which was issued by tata docomo.
I realized that there is some problem at the operator end. It is just an excuse not to port my number.
As my port code is valid till 17-sep-2016.Please kindly do the needful at your end.
Respected Sir/Madam,
This is to bring it to your kind notice that I requested to port my reliance mobile number [protected] to tata docomo on 3-sep-2016.
But unfortunately till now my number was not ported to tata docomo. I am still receiving reliance signal.
Hence I raised complains
Complaint against reliance - https://www.consumercomplaints.inreliance-communications-reliance-still-did-not-port-out-my-number-[protected]-c1376434
Complaint against tata docomo - docomo-still-not-porting-my-number-[protected]-to-tata-docomo-c1376757.
According to tata docomo executive my number is telemarketing number and hence cannot be ported to tata docomo.
I never did any telemarketing with [protected]. Infact I am not using this number as I am unhappy with the package and plans of reliance hence decided to port to tata docomo. Also there are not many 3g plans in ramilnadu circle
But I was suprised to hear that it cannot be ported. But when I crossed checked with TRAI website
TRAI website at http://www.nccptrai.gov.in/nccpregistry/search.misc
Below is the result
Customer Registration Status
Phone Number : [protected]
Status : Never Registered
I paid Rs 20 for the sim which was issued by tata docomo.
I realized that there is some problem at the operator end. It is just an excuse not to port my number.
As my port code is valid till 17-sep-2016.Please kindly do the needful at your end.
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Tata Docomo — Still not porting my number 7811974248 to tata docomo
I request for porting my mobile number [protected]. tata docomo Customer care on chat says that it is telemarketing number.Hence porting request is rejected.It is never been used for telemarketing. It is just an excuse not to port. Please resolve the issue and port my number to tatadocomo