[Resolved]  Tata Docomo — Tata Photon Plus Connection Showing Whiz(The one with low data rate) Signal

Address:Gautam Buddh Nagar, Uttar Pradesh

I have a photon plus dongle. Just recharged it to 28 days 11 GB plan worth Rs 1205. However, the data rate I am getting is not of Photon Plus, Its of Photon Whiz connection whcih is very low. I tried reconnecting it several times, uninstalled and reinstalled it agin, but facing the same issue. Tried calling on helpline number [protected] but it always says busy. Tata Photon Plus Number : [protected]
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Aug 14, 2020
Complaint marked as Resolved 
Tata DoCoMo customer support has been notified about the posted complaint.
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Dear Customer,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO.
Dear Customer,

As per our discussion over call on [protected], we request you to provide us the screen shot to [protected]@tatadocomo.com for further assistance.

Thanks and regards,
Customer Care-Tata Docomo.

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