Tata Docomo — tata photon prepaid modem

Address:

600004

I have lost my tata photon modem. My account no:[protected]. I have been your very old customer for the past several years. I visited your retail shop at west mambalam and met the manager ms anita. She said nothing can be done. Can you replace the modem with a new one. I am prepared to pay for this. Looking forward to get a favourable reply from you. V. Madhava rao.