[Resolved]  Tata Docomo — tata photon wifi device

Address:Chennai, Tamil Nadu, 600097
Website:Tataphoton

There is no service for tata photon wifi device in kerala and also in some part of tanil nadu. I usually used to travel to different places for official work.. So i took this device. Since your service is very very bad i stopped using it moved to other serive provider who provides best servive.

Many people from your conpany stared calling mw to pay yhe bill for which i have never used i spoke to multiple custoner care agent to disconnect it. And im not ready to pay the bill for the servive i have not used.

This is the second time im raising my complaint. Even now no one contacted me for a settlement. This ks unacceptable. I asked them to take thia device back.. Ideally you shouldbe paying me back for all this. I so dissatifies with your service and then cuatomer care agenta threatening me to pay the bill.

Tata photon number :[protected]

Everyday im gettingthe same message and its keeps on increasing day by day.. If we have closed this connection initiallt when i requested. This much delay wouldnot have happened.

Note : now im not ready to pay for poor service and for threatening me to pay bill for the delay happened to close thia connection from your end.

Hi! Amount of rs2566 is long overdue on your tata photon no.[protected]; a/c no.[protected]. Please pay immediately. Visit tatadocomo.com. Ignore if paid.
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Sep 25, 2017
Complaint marked as Resolved 
Tata DoCoMo customer support has been notified about the posted complaint.
Verified Support
Aug 24, 2017
Tata DoCoMo Customer Care's response
"Dear Customer,

Thank you for sharing your details. We have forwarded your concern and will ensure to get it resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO."
Complaint comments 

Comments

Pl change my post paid plan mobile no.[protected] into prepaid plan your network has no 4g internet service & so expensive
Since the last month, the network in my area (govindpur, allahabad, UP East) has been pathetic and there has been no network for complete two days now. The network is completely zero and is causing inconvenience.
I hope the issue will be resolves ASAP.
The same happened to me and got a summon from Lok Adalat court ... I happened to pay with complete dissatisfaction and grievance... Rounded off Rs185 while settlement ... These guys after 6 months are sending me messages to pay back the 185.
I knew Lok Adalat's resolution cant be altered by supreme court, tough these frauds are trying to change the law.

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