[Resolved]  Tata Docomo — Unable to connect the device

Address:Gurgaon, Haryana

I bought the TATA PHOTON WIFI device ([protected]) on 18th September and am unable to connect it to my laptop since then. I called customer care several times and raised (SR:[protected] as well. They sent technical assistant as well, but nothing has been taken forth since then. I demand for cancellation of my connection and return the money. In spite o[censored]sing the device, they are sending me bills. What should I pay the bill for when I was not even successful connecting the device first???? M SOOO DISAPPOINTED!! Please make all the necessary steps to return my amount and this device is of now use to me. Thanks, Ankita
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Aug 13, 2020
Complaint marked as Resolved 
Tata DoCoMo customer support has been notified about the posted complaint.
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Dear Customer,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO.

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