Tata Docomo — Unable to port

Address:Ernakulam, Kerala
Website:Www.tatadocomo.com

I have been trying to port to Airtel from Tata Docomo. I'm unable to send the port out message from my phone. The message always fails to get delivered to 1900. So i do not receive the UPC code. When i complained at Tata Docomo.Customercare theu told me they cannot do anything as these things are taken care of by TRAI. Mesaages to 1900 and any other problems are solved by TRAI and tata docomo is unable to help me. I really want to change to Airtel as there is very low reception of range here for docomo and poor customer care service's
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No customer care representative or authority havr taken any measures to solve this or anybody from their side have called me. This problem is not solved yet.
Tata DoCoMo Customer Care's response, Jul 8, 2016
Verified Support
Dear Customer,

Kindly provide us your 10 Digit Tata DOCOMO number, your alternate contact number and email ID so that we can get in touch with you. You can also go to the following link – http://c1web1.saas.talismaonline.com/chatc1/tatadocomo.html (operating from 8 am to 12 midnight) to get your query resolved through a Live Chat with our Customer Care executive.

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