[Resolved] Tata Docomo — Unauthorized deduction of recharge amount | |||
I had balance of rs.215 in my tata docomo sim. Suddenly after making a short call i saw the balance is rs.15. Without any apparent reason and confirmation, a value of rs. 200 had been deducted by the provider. The customer relations officer of the provider couldn't be connected even after several attempts over 3 days. I expect the return of the balance at the earliest. Was this information helpful? | |||
Jul 2, 2017 Complaint marked as Resolved Tata DoCoMo customer support has been notified about the posted complaint. Verified Support May 31, 2017 Tata DoCoMo Customer Care's response Dear Customer, Kindly provide us your Tata Docomo number, your alternate contact number and exact location so that we can get in touch with you and assist you better. Thanks and Regards Customer Care Tata DOCOMO. | |||
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+91 42 2646 2966
2 A, Old Ishwar Nagar, Main Mathura Road, New Delhi, Delhi, India - 110065
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Please provide me incoming and outgoing calls of current month i.e-
23rd april to 23rd may of 2017. My tata docomo number is [protected].So please provide me my details to my recpective email id i.e- [protected]@gmail.com