[Resolved] Tata Docomo — Unwanted deduction | |||
My cellphone was deducted with 30 rs saying subscription and receiving messages, i never subscribed to anything. I demand my money back. Rohit [protected] rohitvjti.[protected]@gmail.com Was this information helpful? | |||
Aug 7, 2021 Complaint marked as Resolved Tata DoCoMo customer support has been notified about the posted complaint. | |||
 2 Comments | |||
Comments
Dear Customer,
We tried to speak you personally on your number. However, the same was not possible as the call was disconnected from your end. We would like to inform you that, Super Models Club service was activated by you on[protected] at 05:11PM through SDP_WAP mode and hence the balance of Rs.30/- has been deducted. We take multiple confirmations from you before activating any service and we do not activate or deduct any balance without customers consent. As per your request we have already deactivated all Value Added Services so that you don’t get charged in future. Being a loyal customer of Tata Docomo an amount of Rs.30/- has been already credited to your account as a onetime goodwill gesture with the docket number ABAL[protected].
Regards,
Customer Care
Tata Docomo
We tried to speak you personally on your number. However, the same was not possible as the call was disconnected from your end. We would like to inform you that, Super Models Club service was activated by you on[protected] at 05:11PM through SDP_WAP mode and hence the balance of Rs.30/- has been deducted. We take multiple confirmations from you before activating any service and we do not activate or deduct any balance without customers consent. As per your request we have already deactivated all Value Added Services so that you don’t get charged in future. Being a loyal customer of Tata Docomo an amount of Rs.30/- has been already credited to your account as a onetime goodwill gesture with the docket number ABAL[protected].
Regards,
Customer Care
Tata Docomo
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Regards,
Customer Care
Tata Docomo