[Resolved] Tata Docomo — unwanted popup

Joel Isaac

from Barh, Bihar

Address:

Patna, Bihar

I've a dual SIM touch screen mobile (RedMi 1S) and I'm using TATA Docomo in one of the SIMs. I'm getting very annoying 'Dive-in Now' notification which are not even allowing me to send messages, making calls and intervening on all the apps. Also the notifications are appearing in such a manner that there's a lot of probability of accepting it and I'll be charged. It's really frustrating that TATA Docomo is forcibly making us accepting the service. I'll highly appreciate you if you can resolve this issue for my Tata Docomo number ([protected]). Thanks.

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Aug 5, 2021

Complaint marked as Resolved

Tata DoCoMo customer support has been notified about the posted complaint.

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Tata DoCoMo Customer Care

from Mumbai, Maharashtra

Verified Support

Dear customer,

Thanks for writing to us. We have forwarded your complaint to the concerned department. They will get in touch with you shortly.

Regards,
Tata Docomo
Customer Care.

Tata DoCoMo Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,

This is with reference to your complaint regarding services of your Tata Docomo connection number. At the outset, we sincerely regret the inconvenience caused to you.

In this regards, we request you to please check with your handset message settings regarding the flash message to stop such unwanted message appear to your number.

For any assistance mail us at [protected]@tatadocomo.com.

Thanks and Regards,
Customer Care
Tata Docomo.