[Resolved]  Tata Docomo — Unwanted Subscription and Rude Customer Support

Address:

Bangalore, Karnataka

Dear Incompetent People at Tata DoCoMo, There are no words to describe the frustration that I'm going so through for having to call a hundred times to cancel a service I didn't subscribe to. Why do i have to go to this problem every few months? I am going to try and be very polite and for the moment i am feeling exactly the opposite as I said before. Firstly let me start by saying that an agent named Hyder, from somewhere in your north region center was 1) Very rude 2) Gave me a bogus complaint no. ABL127963 3) Did not cancel a subscription (PYAAR KE PANNE for Rs 50) that I did not subscribe to in the first place. I don't even know what the hell that service does. 4) Did not provide me with a refund for the unwanted subscription. 5) I asked for a supervisor get Hyder kept me on hold and then hung up with few seconds. Im seriously considering writing to the consumer bureau and changing over to Airtel which provide much better service. I am going to give you 2 days and if my complaint is not resolved and my refund processed i am filing a complaint with the consumer bureau. Thank you and regards