Tata Docomo — very slow speed

Address:New Delhi, Delhi

i recently bought tata photon max wifi duo, only three days ago. their customer executive told me for minimum downloading speed of 1.5-2/mbps but the download speed and browsing speed is very slow. the downloading speed is about 30kb/sec. photon no.-[protected] please take some important action against the speed problem immediately.
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Tata DoCoMo customer support has been notified about the posted complaint.
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Dear Customer,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO.
Dear Customer,

This is with reference to your complaint regarding slow speed for your Tata Photon number . At the outset, we sincerely regret the inconvenience caused to you.

We tried to reach you on your number in order to understand your concern. However, the same was not answered, we would like to inform you that as per the technical complaint with reference number[protected] stating that the location where you are using we have poor coverage area.


For Further assistance, mail us at [protected]@tatadocomo.com

Thanks and Regards,
Customer Care
Tata Docomo.

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