[Resolved] Tata Docomo — want to get new sim in my old lost number | |
Myself nirbhay kumar from jamshedpur My sim docomo number is [protected] I lost my sim card along with mobile.. I blocked my sim on that same day... I purchased this sim card seven years using my father voter i'd proof.. Now he is very old nd suferring from illness nd not in right condition. Right now he is in village (Bihar).700 km from here. He is not able to come here nd do the process I lost my sim card, for that i want to get new sim in same number Today i went to docomo store golmuri jamshedpur There they saying we can't provide without the sim proof given person (My father) No solution till now I lost my important contact nd all link up messages (Notifications) I want immediate solution for this.. I have all original proof of my father I feel sad about docomo.. The way they are treating customer. If this solution will not solved by docomo then i have to change my no. To other telecom company My current using temporary number is [protected] [protected]@gmail.com Was this information helpful? | |
Mar 8, 2018 Complaint marked as Resolved Tata DoCoMo customer support has been notified about the posted complaint. Verified Support Feb 02, 2018 Tata DoCoMo Customer Care's response Dear Customer, We have received your complaint and we will ensure it is resolved soon. Thanks and Regards, Customer Care Tata DOCOMO. Verified Support Feb 05, 2018 Tata DoCoMo Customer Care's response We tried to speak you personally on your number. However, the same was not possible as the call was not answered, we would like to inform you that to change SIM owner name you need a no objection certificate from the original user you need to visit outlet with all your documents ( Rest procedure is same as to purchase a new connection ) & New SIM will issue to you, after the change in name the connection shall be treated as new connection .
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