[Resolved]  Tata Docomo — Worst customer service

Address:Gurgaon, Haryana, 122001
Website:Tata Docomo

Their Executive never show up until you keep on complaining day and night. They will only come when billing day is approaching. Last time our internet was out of service for 15 days and when we asked for deductions in bill they refused and we paid full month amount of 1800 when we used internet only for 15 days. This time also we raised a complain. I got 5 calls that at this time Our technician will visit. And then you keep on waiting no one will show up. You will give calls on numbers you recieved calls from either they won't pick up or switch off. Stay away from Docomo.
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Jul 17, 2017
Complaint marked as Resolved 
Tata DoCoMo customer support has been notified about the posted complaint.
Verified Support
Jun 05, 2017
Tata DoCoMo Customer Care's response
Dear Customer,

Kindly provide us your Tata DOCOMO number, your alternate contact number and exact location so that we can get in touch with you and assist you better.

Thanks and Regards
Customer Care
Tata DOCOMO.
Verified Support
Jun 16, 2017
Tata DoCoMo Customer Care's response
Dear customer,
As you have still not shared your contact details we assume that your issue is resolved, in case you have any further queries /issues you can mail us at [protected]@tatadocomomarketing.com
Thanks and regards,
Customer care
Tata Docomo
Complaint comments 

Comments

I am shubham and I want to install your companys tower at my land and your network is not available here so if you want to install your companys tower then I am ready to give you my land on rent. thank you my phone number is [protected]. And email address is [protected]@gmail.com.

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