Tata Docomo — Worst Service Ever Had

Address:

Bangalore, Karnataka

Hi Team, Really very disappointed with the support. I had called yesterday and the rep I spoke to was very rude and he was just warning me stating that this is a professional call and even though I have not used. I have been trying to explain the situation and he is not listing to what I am trying to inform. I have recorded the call and will go ahead and put this in YouTube and Facebook. I will contact the Consumer Court and will sue u all for the irresponsible work that u guys have caused and the inconvenience that is been caused by Tata Photon I called yesterday at 9:30 PM and the rep was trying to just disconnect the call and when tried to escalate the call there was no managers around. All I wanted to know about the Device cost refund, the amount should be deducted as I have stopped using the Photon due to the Device issue. As the device gets heated up. This is one of the worst experience that I ever had. I requested him to hold for 2 Min and with in 10 Sec hbe disconnected the call this informs that he is not willing to speak / nor willing to support the customer. He was always interrupting me from speaking and he thinks that he is a boss and we have to listen what a stupid mentality and I was trying to explain the situation and he is least bothered to listen to the customer instead wants me to stop talking. This is not at all acceptable. I NEED THE MONEY BACK FOR THE DEVICE AS THE CUSTOMER REPRESENTATIVE WAS RUDE AND I AM NOT GONNA PAY THE BILL AS WELL FOR THE INCONVIENCE CAUSED BY HIM. Thanks ANIL KUMAR V K R [protected] [protected]