[Resolved] Tata Docomo — Worst speed in chennai | |||
I was using Tata Docomo wifi dongle for past one year, But for the last 6months the speed went way below. Promised speed: 6.2 Mbps, Sure we will not get the full speed. But i have got the max speed of 300 kbps. The average speed which i got is 150 kbps. Which is equal to the after the bundle usage. I was paying for 6.2 Mbps but i got lower than 2g speed. Waste of money. I called customer Care every month, but got only same response "Network Issue". Do Docomo doesn't care about there users. Network issue for 6 months not resolved still saying there is no ETA for the same. Is there network team is fooling around, am not sure. Very much disappointed with docomo. If you are from Chennai don't even think of getting Docomo dongle. Regards, Sridhar Was this information helpful? | |||
Aug 8, 2021 Complaint marked as Resolved Tata DoCoMo customer support has been notified about the posted complaint. | |||
 2 Comments | |||
Comments
Dear Customer,
Since we have not received any details from your end, we assume that your issue has been resolved. In future, should you require any assistance, we request you to call Tata Photon helpline on[protected].
Alternatively you can also mail us your concern at [protected]@tatadocomo.com.
Thanks and Regards,
Customer Care
Tata Docomo
Since we have not received any details from your end, we assume that your issue has been resolved. In future, should you require any assistance, we request you to call Tata Photon helpline on[protected].
Alternatively you can also mail us your concern at [protected]@tatadocomo.com.
Thanks and Regards,
Customer Care
Tata Docomo
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
53%
Complaints
9255
Pending
2079
Resolved
4179
+91 42 2646 2966
2 A, Old Ishwar Nagar, Main Mathura Road, New Delhi, Delhi, India - 110065
View all Tata DoCoMo contact information
Kindly provide us your 10 Digit Tata Docomo number, your alternate contact number and email ID so that we can get in touch with you.
Thanks and regards,
Customer Care
Tata Docomo