[Resolved]  Tata Docomo — Wrong postpaid bill

Address:Pune, Maharashtra, 411009
Website:www.tatadocomo.com

I have activated free internet plan as i received msg about free internet plan. Customers care executive said it will activated within 3 days then send cce said it will activated within 7 days then i made complaint and activated then also my bill consider this internet plan charges and wrong bill issued. Mo.[protected]. And i made complaint to cce but they are not ready to speak also. They are always dropping my phone even senior executives also dropped the phone.
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May 31, 2017
Complaint marked as Resolved 
Tata DoCoMo customer support has been notified about the posted complaint.
Verified Support
Apr 27, 2017
Tata DoCoMo Customer Care's response
Dear Customer,

Thank you for sharing your details. We have forwarded your concern and will ensure to get it resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO.
Verified Support
Apr 29, 2017
Tata DoCoMo Customer Care's response
We tried to speak to you personally on your number. Unfortunately our multiple attempts in establishing a contact with you have failed. We would like to inform you that upon verifying our records we found that we have already activated 3G GSM Ret-Data 1GB FOC on 04-APR-2017 with the Service Request number[protected]. And as per the pack you will get 1GB 3G data for 6 months. However, data benefit was already provided in the April’17 month invoice. Please check the same.
Complaint comments 

Comments

I want to know of my call history of this month April my Tata Docomo number [protected] pls I'm requesting you pls grant this message to my email I'd is ([protected]@gmail.com)
Hie sir,
i am balwan singh i want call history of my number [protected]
This complaint is about tata docomo. I am using their service for very long time.
They have swindled my money using 54321. I am very old person 80 plus years of age and they stole from me.

54321 17-APR-2017 06:32:24 PM 43.85 0 2GCALL

I needed money in the mobile phone to contact the near and dear in case of emergency. Please help

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