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Tata Indicom Complaints & Reviews

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Updated: Apr 14, 2024
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Tata Indicom reviews & complaints page 32

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A
aashish.pabari
from Mumbai, Maharashtra
Jan 24, 2011
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Address: Mumbai City, Maharashtra

I have been trying to get a clarification from TATA Indicom for more than a month and a half now, without any success.

I recently purchased a blackberry device from a friend from the US. I wanted to have it activated for blackberry services from Tata Indicom.

Various phone calls later, with assurances that yes, I can have a Tata Indicom service activated on my Verizon handset, I was directed to visit any nearest Tata Indicom Gallery. The Andheri West gallery, directed me to the Andheri East gallery, who in turn asked me to visit the Fort gallery.

The blackberry 'expert' at the Fort gallery said, that my phone was being directed to the reliance protal on dialling *228, and that he could not do anything about it. I went to Reliance web world, and they checked my ESN, and said that it is not locked with Reliance, and since this piece is from Verizon, they cant do anything about it because Reliance does not sell 9650 handsets.

On enquiring independently, I got to know that the only thing that is required is that there is a 'prl' file of Tata that needs to be uploaded on the handset after which all TATA has to do is to upload my ESN to their portal and I would be able to use my handest and blackbery services with TATA.

For something as simple as this, I am astonished at the complete casual attitude of the staff at various outlets. While, on one had, the customer service at Blackberry confirms that yes, I would be able to use my Verizon handset and all I have to do is to visit the TATA gallery, the blackberry personnel at various galleries just plead technical ignorance, by giving a response that there are many people who walk in like this, and as soon as we have a solution, we will get back to you.

It is extremely surprising that the very same handset is being offered by Tata Indicom, and the web experts confirm that for Tata to allow a number to be used with their network, they just need to make some technical modifications, which is very much possible and which only they can do, unless, they want to ensure that a customer ends up paying an exhorbitant price and purchases a locked piece from TATA.

All that I know as a lay man, is that Tata Indicom seems least interested in taking efforts to go that extra mile to resolve a technical issue.

If at all this mail is being read by Mr. Ratan Tata, Sir, my question to you, will my greviance be ever heard with a suitable resolution, knowing fully well that it is available?

I can be reached at aashish.[protected]@gmail.com
Aug 13, 2020
Complaint marked as Resolved 
did you get any solution of the problem
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    V
    vikramindustrialcorp
    from Hyderabad, Telangana
    Jan 23, 2011
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    Address: Jalandhar, Punjab

    [protected]@trai.gov.in



    We are one of the old customers of TATA INDICOM. and want to know about my connection and why Yhey barred our outgoing of our business phones as every time we pay our bill before due date. Please answer our question to satisfy us...

    1. Bill date 15/12/2010. Due date 02/01/2011. Pill paid on 29/12/2010 through ch. no. 427105. HDFC bank Ltd. Amounted Rs. 1308/- at Tata Indicom office, Nakoder Road, Jalandhar. and the same was debited in our account on 31/12/2010. But My O/G Bared by TATA INDICOM on 10/01/2011. Why???

    2. Against Rs. 1308/- Our Security Deposit is Rs. 1500/- Please Tell Us the Meaning Of Security Deposit?? What is the the Purpose of Security Deposit?????????????

    3. If there is a Mistake from your Nakoder Office then We had given an account Statement To your office on and taken a complaint no[protected]. again my O/G Bared by your side on 10/01/2011. Why???

    4. Again we have sent an mail to you on 08/01/2011 at 17:18:24 with my Scaned bank statement after that my O/G Bared by your side on 10/01/2011. Why???

    5. In our A/C no.[protected] you have given a credit limit of Rs. 45700/- What is the purpose of This Limit??????????

    Again we had received many calls from your Offices Regarding Bill Payment and again and again we given the details to your concerned person. Every time customer Suffers not a Company Why you don't check your accounts

    Please tell us our fault for barred o/g as we suffered our business and also tell us that who will be responsible for our insult and who will bear our business loss.



    Regards,
    Vikram Industrial Corp.
    Jalandhar
    [protected]
    [protected]
    Aug 13, 2020
    Complaint marked as Resolved 
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      G
      gopal9634
      from Anand, Gujarat
      Jan 20, 2011
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      Address: Uttar Pradesh

      sir/madom,
      i m gopal,aur main tata indicom ka sim use kar raha hun.jiska no.[protected] hai.lagbhag 2 mahine se compny ne mujhe bina batae mere no. pe koi sarvice ectivet kar rakhi hai.jiski wajah se main jabbhi recharge karwata hun mere acount belence se paise kat liye jate hain.maine compny me iski shikayat bhi ki aur unse apna balence vapas manga to wo vapas karne ko taiyar nahin hain aur na hi unhone apni wo sarvice deactive ki.ye log costumar ke no. pe anchahi telicalling karte hain aur anchahi sarvice activete karke uska paisa katate hain,so sir plz help me.

      gopal rathod auraiya,up
      mail [protected]@gmail.com

      TATA Indicom — WITHOUT ANY INFORMATION CUT MY BALANCE

      SIR
      MANE 28/12/09 OR 30/12/09 KO 25,50 KAA RECHARGE KARAAYA BUT BOTH OF TIME WITHOUT ANY INFORMATION MY BALANCE HAS BEEN CUT. WHEN I ASKED COSTUMER CARE EXUCATIVE THEN HE SAID YOU HAVE DOWNLOADED SONG.BUT IN MY PHONE NO MULTIMEDIA FUNCTION .2 TIME I ASKED THEN HE SAID YOU HAVE DOWNLOAD CALLER TUNE . SIR PLEASE FOCUS MY REQUEST

      THANK YOU
      MY CONTACT NO. [protected]
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        A
        adaksrabani
        from Kolkata, West Bengal
        Jan 15, 2011
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        Address: Hooghly, West Bengal

        I ([protected]) submit already twice all documents & completed form in Tata indicom Office(Ultadanga,Kolkata). My phone is running for about 2.5 years.Further they want documents immediately otherwise connection will be discontinued. Why !
        Aug 13, 2020
        Complaint marked as Resolved 
        I have also submitted the documents 2 times in 2 weeks in the last month.. but again my ph is disconnected.. I stay in kolkata, and have submitted the documents in ultadanga. My no. was 4yr old. this is really bad. their employees are also very bad. i am planning to switch to other connection...
        but i really want and explanation from tata why is this happening..

        TATA Indicom — document submission

        I came to pune on 3rd May and took Tata Indicom connection from Raj Communication in hinjewadi chowk. I gave him all the required doccuments and my connection was activated within 24hrs.
        After one week i was not able to make outgoing calls, spoke to customer care department and they said that your doccuments have not been submitted to us please do it to the tata indicom gallary. So i took half day off and submitted my doccuments in the tata indicom office in F.C road, Pune on 14/05/2011 and they informed me that it will be activated within 72hrs.
        Today is 18/05/2011 and i am still not able to make outgoing calls even i am not able to get incoming calls now.
        I have provided this number to all my clients, and because of Tata Indicom stupidity (sorry for the language) i am loosing business.
        I and a regular Tata indicom customer, i was using there service while in Delhi don't these people have any system on which they can check.
        I am really frustrated with Tata Indicom, Please help me I really need my connection to be on ASAP. I have already spend Rs. 900/-
        I would also like to add one more thing regarding the custumer service, it really sucks. Peaople working in Tata Indicom Customer Service center don't know any thing. they don't know how to speak to there customers, niether they have any knowledge.
        dear sir

        i have one question can submit my documents via online method if it is yes pls send us your website


        Thanking You

        ramesh.m
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          R
          rkdf
          from Mumbai, Maharashtra
          Jan 14, 2011
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          Address: Madhya Pradesh

          dear sir i m using tata indicom for browsing and my tata modem no is[protected].and also i have activated my free plan for which i always pay 600rs to 700rs pm.and my home town is katni.but company is giving me good service and taking full of charges,plz help me sir .my email is [protected]@yahoo.com
          Aug 13, 2020
          Complaint marked as Resolved 
          Im umesh from goa and my tata indicom 1x usb modem number is [protected] and my monthly plan is Rs 777/-PM and im getting only 5kbps speed.but the tata indicom stores told that it have a speed of 155kbps.my personal number is [protected].
          plz help me.
          i m banwari sir tata indicom cdma 1x wiz modem all monthly plans tell me sir
          my id is [protected]@gmail.com
          I am Ritesh Pawar from Mumbai --

          I am facing exactly same problem, the 1x Modem shows connected at 230.4 kbps however even to load google.com it takes a good 10 seconds. Earlier the Speed+ utility used to work however I understand that Tata Indicom has now discontinued that service.

          I have tried to use my modem at different places within my house as well as other parts of the city and all I see is no speed.

          I recently topped it up with Rs.250 and then for an extra Rs.94 upgraded to the 2.5GB free download. Yet same problem.

          the Tata Indicom call center support line just keeps transferring me from place to place and now I am stuck with this piece of crap.

          Can somebody from Tata Indicom please contact me and help me solve this problem ?? Or do a buy back with some other device ??

          Ritesh Pawar -- [protected]@msn.com
          Mobile : [protected] (Mumbai)
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            sourabh jabrashah
            from Indore, Madhya Pradesh
            Jan 13, 2011
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            Address: Mandsaur, Madhya Pradesh

            unable to make & receive calls
            Aug 13, 2020
            Complaint marked as Resolved 

            TATA Indicom — unable to make & received calls

            I am unable to call on my aircel number ;[protected] i am getting Error :- this facility not avaibale on your phone I have Balance amt Rs.16.50/- & unable to received calls from any number Sample number :- [protected], [protected].
            Kindly Check & do the needful ASAP.

            My Alternate number is [protected]
            I am facinf Problem from last 20 days.
            Kindly Check & Resove this on Priority.

            Warm Regards,
            Pradeep
            I vame to pune on 3rd May and took Tata Indicom connection from Raj Communication in hinjewadi chowk. I gave him all the required doccuments and my connection was activated within 24hrs.

            After one week i was not able to make outgoing calls, spoke to customer care department and they said that your doccuments have not been submitted to us please do it to the tata indicom gallary. So i took half day off and submitted my doccuments in the tata indicom office in F.C road, Pune on 14/05/2011 and they informed me that it will be activated within 72hrs.

            Today is 18/05/2011 and i am still not able to make outgoing calls even i am not able to get incoming calls now.

            I have provided this number to all my clients, and because of Tata Indicom stupidity (sorry for the language) i am loosing business.

            I and a regular Tata indicom customer, i was using there service while in Delhi don't these people have any system on which they can check.

            I am really frustrated with Tata Indicom, Please help me I really need my connection to be on ASAP. I have already spend Rs. 900/-

            I would also like to add one more thing regarding the custumer service, it really sucks. Peaople working in Tata Indicom Customer Service center don't know any thing. they don't know how to speak to there customers, niether they have any knowledge.
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              A
              Adv. Atul Goyal
              from Mumbai, Maharashtra
              Jan 13, 2011
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              Address: Hisar, Haryana

              Sir,
              I have been using tata indicom service for many years. Tomorrow i found that my outgoing service have been banned by your company although i have summited all the documents regarding it. when i went to the customer care office,hisar they didn't get the problem solve and also misbehave with me. Thats why its my hummble request u to get the problem soon as soon as u can.

              Ankur Jain,Adocate
              M- [protected]
              Hisar(Haryana).
              emial- [protected]@yahoo.com
              Aug 13, 2020
              Complaint marked as Resolved 
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                S
                sangeeta83.thakur
                from Mumbai, Maharashtra
                Jan 12, 2011
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                Address: Mumbai City, Maharashtra

                Hi,

                I have broadband connection from Tata Indicom called "Photon Plus" (Account number:[protected]. On 7th January, I found that internet has stopped working. I called to customer care and found out that bill for one month is due. They told once bill is paid it is reflected in system within 2 to 24 hours. I paid the bill online through citibank twice, but still the bill paid did not reflect in Tata indicom's system after 5 days . Again internet was disconnected on 12th January 2011. I followed up with the bank through which I paid my bill online and it confirmed that Tata indicom had accepted payment on 7th January itself. After following up with customer care thrice in one day, finally the systemis now reflecting the bill paid status. This has loosened my faith in Tata Photon plus as I consider it as a kind of cheating as if I would not have followed up myself, they would not have updated my bill paid status and later on would have charged late payment fees as well as disrupting internet connection.

                Sangeeta
                Aug 13, 2020
                Complaint marked as Resolved 
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                  P
                  Prathameshwar
                  from Noida, Uttar Pradesh
                  Jan 10, 2011
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                  Address: Delhi

                  My tata indicom phone (walky) has for 2 year free rental plan, But now they have billed rupees 317 without any outgoing calls and usase after 4 months of taking 2 year free rental plan. After making a call to customer care they told me some add ons services was active so u got this bill. But till now I had never activated any add on service to my number.
                  I will never use and recommend for any tata indicom phone connection. Its a bad provider and they are activating and charging for services which user even do not know.

                  Prathameshwar
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                    S
                    sugandhg82
                    from Nawanshahr, Punjab
                    Jan 8, 2011
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                    Address: Chennai, Tamil Nadu

                    respected sir/madam,
                    I am using your tata broadband 2.0 service in my house for the last 2 years and for past 3-4 months it has been giving me problems repeatedly causing me heavy losses professionally since i am into it sector and most of my international meetings and deals happen online. I am very sorry to inform and unfortunate that i have recommended this server to many of the it companies , friends and family and my problem here is not being taken into consideration inspite of lodging complaints frequently. i have been getting a very poor customer service and at once have been told that if i need i can swutch to some other server when it was least expected. i am writing this to a higher authority withn a hope and hope that my case will be looked into as soon as possible.

                    regards.
                    mr rahul gupta, dr. sugandh gupta
                    tata broadband connection in the name of mr mrigank alok
                    flat no. 34- spa mount apartment
                    99 ldg road, near st. thomas community hall
                    saidapet. ,chennai
                    ph- +91-[protected]
                    Aug 13, 2020
                    Complaint marked as Resolved 
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                      NIOS Group of Online Education
                      from Kolkata, West Bengal
                      Jan 5, 2011
                      Resolved
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                      Address: South 24 Parganas, West Bengal

                      I am complaining science November 2010 till January 2011 and every time from customer care getting response to solve my problem within 24 hours did not resolved up to now and sending email as " Dear Mr.Tiwari,

                      Greetings from Tata Indicom!

                      This is with reference to your email dated 04-Jan-2011 regarding your TATA Indicom number 64514676.

                      As per your mail, we would like to inform you that a complain is registered with docket number[protected], and our executive will get back to you on the same by 05-JAN-2011.

                      We look forward to a very warm and fruitful association with you.

                      For any assistance please feel free to call us at 121,our 24x7 Customer Care toll-free number from any Tata Indicom phone. We are also accessible from non Tata Indicom phones on [protected].

                      Our Photon customers can get in touch with us on[protected]Toll free).We shall be glad to be of assistance.

                      You can also get in touch with our Nodal Officer Ms. Uma Roychowdhury on[protected] in case your complaint is not resolved in the stipulated time or you are not satisfied with the resolution provided.

                      Assuring you the best of our services at all times.

                      Thanks and Regards

                      Shiva Kumar P – Senior Manager – Customercare – Kolkata
                      Contact No –[protected], www.tataindicom.com




                      -----Original Message-----
                      From: [protected]@tatatel.co.in
                      Sent:[protected]:21:01.0
                      To : CustomerCare.[protected]@tatatel.co.in
                      Subject:Complaint Raised~~M3347924
                      [Note: Please don't change the subject for internal tracking purpose and immediate action.
                      _____________________________

                      iSolve Complaint No: 231032

                      Dated: 04th January , 2011 Level: 1 (Escalated Complaint)

                      ________________________________________
                      Customer Name: Mr. HARI KISHOR TIWARI Customer Address: 126/7 BAGHAJATIN PLACE, PS - JADAVPURDIST - S 24 PGS,NR RAILWAY STATION
                      Customer Email:global.ac.[protected]@gmail.com
                      City: KOLKATA
                      Customer MDN Number:[protected] Circle: KOLKATTA
                      Customer Alternate Tel. No:[protected]
                      Customer to be contacted by: Email
                      ________________________________________
                      Nature of Complaint: Handset Related

                      Complaint Description: Dear Sir / Madam I very very sorry to remind you but what I will do I cant define you its my problem that your tata phone number is my primary contact for the business which is humpering day by day due to tata tele services I have already complain but no any response from yours representative here is an emai what I have got from you, you may see it I am pasted here. Please if it possible to resolve my problems then attempt immediatly either close my account if you are not taking any response then I will think you ignoring and I will go to customer forum to complain it.Thank you
                      ________________________________________
                      Source of Complaint: iSolve-WEB

                      Complaint Raised by: Mr. HARI KISHOR TIWARI

                      Email address: global.ac.[protected]@gmail.com
                      ________________________________________

                      Thanking you,
                      iSolve Team"
                      Please tell me what I will do next step about these ignorance
                      Aug 13, 2020
                      Complaint marked as Resolved 
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                        S
                        sankul
                        Jan 5, 2011
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                        Address: Pune, Maharashtra

                        am in Pune and have registered for domain and booked for hosting, paid the full money on 25th Dec, 2010. The service is still not operational.

                        I called their customer care and they have me a complain number 13251290 on 29th Dec. Since then (9 days) I called 5 times to the customer care every time they say it is assigned and engineers are working on it 24x7. Is the quality of technical staff so low in Tata that they can not solve a customer complain for 9 days working 24x7 or Tata is just taking it's customers for a ride?
                        This seems to be very usual, I had exact same issue and when I inquired with friends and searched on net found a dozen people with the same complain in less than 10 minutes. Now I feel like a fool that I did not Google before paying to Tata.
                        You can try lacehost.com, they have instant activation. We currently using them for liveblitz.in
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                          R
                          rohitgupta2986
                          from Bengaluru, Karnataka
                          Jan 2, 2011
                          Resolved
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                          Resolved

                          Address: Bangalore, Karnataka

                          i am unable to connect with all std bsnl numbers sincs one month.
                          i registered a complaint under PTC[protected] about a week ago.
                          when i am calling to customer care then no body responding properly.
                          after one call i am unable to connect with customer care also.
                          when my call is transferred to senior persons they dont have time to respond to customers.
                          if tata indicom is so busy that no tgime for customer sufferings then we should drop this network and search for another comm company
                          Aug 13, 2020
                          Complaint marked as Resolved 

                          BSNL/Tata Indicom — Connectivity

                          Calls From Bokaro BSNL Landline to Bangalore Tataindicom prepaid mobile are not going thru'.
                          " This facility is not available" Message is coming in English, Hindi & Kannada. BSNL Mobile to tataindicom bangalore is working.I have complained in Bokaro . They have informed that since message is coming in Kannada also problem must be in Karnataka. So I complained at BSNL Bangalore. Thye have forwarded the mail to Jharkhand BSNL saying that saying that this is Bokaro problem.
                          It is about month now, problem still is goin on.
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                            D
                            Debasish Dasgupta
                            from Delhi, Delhi
                            Dec 29, 2010
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                            Address: Nagpur, Maharashtra

                            I have applied for the combo offer of Tata Walky and Tata Photon vide Application Sl No MHROM 1868084 on 25 Dec 2010. I was told by the concerned person that I will I would get my modem and walky latest by 28 Dec 10. Today, i.e 29 Dec 10 I received a call from the particular person, through whom I was to get the Combo connection, that he would visit my place by 1700 hrs and install the software and hand me over the hardware. After that he never tried to contact me.

                            I hold the whole Tata Concern in very High esteem. These type of irresponsible acts are tarnishing the image of Tata. Is is a very negative advertisement. Now I request you to kindly refund my deposite of Rs 2600 along with my documents. If possible kindly stick to the time you give to the customers.

                            Regards
                            Debasish Dasgupta
                            Mobile No: [protected], [protected]
                            SMQ 102/4 Vayusena Nagar
                            Nagpur 440007

                            photon- TATA Indicom — non receipt of bill

                            Today I have received a phone call from one of the representative of TATA Indicom at 1800 hrs intimating that tomorrow i.e. 26.9.09 is a last day for payment of my bill which I have not paid so far. Infact I have not received any bill as such I asked him the details about the bill posted to me. He simply told that the bill was posted to me on 09th Sep. But after going deep, when I enquired, he replied that the bill is mailed to me. However he has thereafter taken my e mail address. What is it? Am I resposible for not paying the bill and pay delay charges?
                            TATA INDICOM POST PAID INTERNET SERVICE.
                            i am the customer of tataindicom postpaid internet connection .
                            the speed is very very slow and i gave complaint in through their customer service. but no use. they remind frequently to pay bill amount every month. but they never cosider the customers problems. 6 months before the speed was atleast 240 kbps. but now the speed is not even 5 kbps when we down.
                            please take action against the company.
                            This is my TATA Indicom no: [protected]
                            Still 1 month I am not able to connect internet, I given complaint 2 more times and I have submitted documents in Bangalore as well as Hyderabad. Still in my life I have suffer with only and only one mobile services- TATA Indicome.
                            Please resolve my problem.
                            In this net work I have seen one big drawback than all other networks:

                            Is TATA Indicom really interested about Prepaid connections?
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                              sunilkchoudhary2002
                              from Bhopal, Madhya Pradesh
                              Dec 27, 2010
                              Resolved
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                              Address: Bhopal, Madhya Pradesh

                              Samsung & TATA INDICOM
                              Location: Bhopal, Bhopal, Madhya Pradesh, India
                              Posted:[protected] by sunilkchoudhary Send email

                              Scheme Offer on samusung products by TATA
                              Dear Sir/Madam,

                              Greetings & Flowers from myside....

                              As you know i have purchased Samsung Products in Oct-Nov 2010 festiwal season..My Customer Transaction no is 20055994....But as per your scheme of TATA Photon Plus...still i didin;t received the same. The below mail which i were having with TATA since more than a month ..forwarding you....plz look into the matter and do the earliest because this scheme was on your products..and mutually you are also responsible for it.....plz read it carefully....i have already shoote one mail before this regarding the same issue.

                              Thanks & regards
                              Sunil Kumar Choudhary

                              Bhopal

                              [protected]


                              On Sat, 18 Dec 2010 10:38:04 +0530 "sunil kumar choudhary"[protected]@rediffmail.com wrote
                              Dear Sir/Madam,

                              Good Morning..
                              Greetings & Flowers from myside.....

                              It is not in my nature to demand again & again .....My simple request is that when you will arrange the devices as earliest....

                              (1) i will wait till Tuesday otherwise i will go in Consumer Forum, Take Legal Advice and also give in Media...
                              (2) I know you people are very big ... i am not giving you any threatning but simply fighting for our rights...also There are lot of customer who have buy products in the same scheme...i will take their references or thorugh media they will contact to me...then we will decide how can we resolve this issue......5 customer resides only in my colony to whom i know very well..

                              Rest you people are very intelligent and knowledgable than me.waiting for your reply.

                              Thanks & Regards

                              Sunil Kumar Choudhary

                              Bhopal

                              [protected]


                              On Fri, 17 Dec 2010 11:27:12 +0530 "sunil kumar choudhary"[protected]@rediffmail.com wrote
                              Dear Sir/Madam,

                              Greetings & Flowers from myside...

                              Very good morning...

                              Is there any progress in my case? i hope you will give me positive response atleast today itself.......

                              Thanks & Regards

                              Sunil Kumar Choudhary

                              Bhopal

                              [protected]


                              On Tue, 14 Dec 2010 17:34:13 +0530 "SBatra indicom" S.[protected]@tataindicom.com wrote

                              Dear Mr Sunil,


                              Thank you for replying to our email.


                              You may also provide us the address details of your friend or Relative in any other state if not Gujarat.


                              Would like to inform you that we are already considering your request as special case, as we want you to be our customer & use our services.



                              Regards,

                              Divya Doshi

                              From the Desk of Sunil Batra

                              President Operations-Tata Teleservices Ltd.





                              Type Of Feedback : Enquiries
                              Name : Sunil K Choudhary
                              Email id : [protected]@rediffmail.com
                              Phone Number :[protected]
                              Location : MADHYA PRADESH
                              TTSL Phone Number / Account Number :
                              Comments & Suggestions : From where i can get the Phone number Mr. RATAN TATA beuse since few days i am fighting for my Gift...which is very well known to Mr. Sunil Batra & Divya Joshi.. As i am feeling cheated now.. i want to talk wiht him.



                              From: Apex Desk E On Behalf Of SBatra indicom
                              Sent: Monday, December 13, 2010 2:17 PM
                              To: [protected]@rediffmail.com
                              Subject: RE: Mr Sunil


                              Dear Sir,


                              To answer your questions:


                              · As per the terms & condition of the offer you can avail post paid connection of Photon whiz which you can later convert to pre-paid as per our policy for same.

                              · If you have received 2 vouchers you are eligible for 2 connections of photon whiz.

                              · Beyond the options offered to you which were exceptional in nature ,we regret to inform you that we do not have any other solution to offer.


                              Please note that the offer was valid until 15th Nov as mentioned on your voucher & the same has already crossed by 28 days, request you to please confirm which solution you would finally choose on.


                              Please revert to us by 14th Dec 2010.



                              Regards,

                              Divya Doshi

                              From the Desk of Sunil Batra

                              President Operations-Tata Teleservices Ltd.





                              From: [protected]@rediffmail.com [mailto:[protected]@rediffmail.com]
                              Sent: Friday, December 10, 2010 11:07 AM
                              To: SBatra indicom
                              Cc: Apex Desk E
                              Subject: Fw: Mr Sunil


                              Dear Sir/Madam,

                              Greetings & Flowers from yside...


                              Thank you very much for your extra ordinary support but there are some queries

                              (1) As per the Rules and Regulations of the TRAI can twe transfer the connection of Prepaid,Postpaid or Internet Connections?
                              (2) I have purchased Washing Machine & Microwave Oven (2products ) onboth therewas scheme, so i got 2 nos of gift Cards - Are you providing me 2 Photon Plus or One?
                              (3) If iam not having any relation in Gujrat what will happen?I mean what process you will adopt?


                              Sunil Kumar Choudhary

                              Bhopal

                              [protected]


                              On Thu, 09 Dec 2010 18:34:12 +0530 "SBatra indicom" S.[protected]@tataindicom.com wrote

                              Dear Mr Sunil,

                              Thank you for sending us the required details.

                              Post checking the case with respective team we have concluded that we will surely offer you Photon Plus as required.

                              We will facilitate the same from the neighboring state especially for you ie from Gujarat.

                              To ensure the same you would be required to provide us the Documents of your friend of relative residing in Gujarat as , as per TRAI we require the Local address proof of the customer from the location the connection is subscribed.

                              You can use that connection of Photon Plus in MP as there are no roaming charges in Photon connection.

                              Let us know when the same is available to process further.

                              Regards,

                              Divya Doshi

                              From the Desk of Sunil Batra

                              President Operations-Tata Teleservices Ltd.

                              From: [protected]@rediffmail.com [mailto:[protected]@rediffmail.com]
                              Sent: Thursday, December 09, 2010 5:40 PM
                              To: Apex Desk E; SBatra indicom
                              Subject: Fw: Mr Sunil

                              Dear Sir/Madam,

                              Thank you very much for your kind support and responses.....
                              Did you received the mail i have forwarded with all necessary documents?

                              I will be obliged if you will revert me ....when this case wil get closed?
                              Sunil Kumar Choudhary

                              Bhopal

                              [protected]


                              On Mon, 06 Dec 2010 18:17:20 +0530 "SBatra indicom" S.[protected]@tataindicom.com wrote

                              Dear Sir,

                              Reference our discussion we will revert to you by 8th Dec with a resolution.

                              Regards,

                              Divya Doshi

                              From the Desk of Sunil Batra

                              President Operations-Tata Teleservices Ltd.

                              From: SBatra indicom
                              Sent: Monday, December 06, 2010 5:39 PM
                              To: Apex Desk E
                              Subject: FW: Mr Sunil


                              [protected][protected]---
                              From: [protected]@rediffmail.com on behalf of sunil kumar choudhary[SMTP:[protected]@REDIFFMAIL.COM]
                              Sent: Monday, December 06, 2010 5:35:07 PM
                              To: SBatra indicom
                              Subject: Re: Mr Sunil
                              Auto forwarded by a Rule



                              Dear Sir,

                              Good Evening..

                              Greetings & Flowers from myside....

                              I was expacting your reply today...

                              Sunil Kumar Choudhary

                              Bhopal

                              [protected]

                              On Fri, 03 Dec 2010 18:32:24 +0530 "SBatra indicom" wrote
                              >

                              Dear Mr Sunil,

                              Thank you for writing to us.

                              We have received your query & will revert to you by 6th Dec 2010.

                              Regards,

                              Divya Doshi

                              From the Desk of Sunil Batra

                              President Operations-Tata Teleservices Ltd.


                              >Type Of Feedback : Compliments
                              >Name : Sunil Choudhary
                              >Email id : [protected]@rediffmail.com
                              >Phone Number : [protected]
                              >Location : MADHYA PRADESH
                              >TTSL Phone Number / Account Number :
                              >Comments & Suggestions : Dear Sir,I have purchased Samsung Fully Automatic washing machine under TATA photon Plus scheme now at TVS/Centre they are saying it is not for Bhopal(MP),u will get Photo whiz that i dont want bcoz it was not mentioned by Dealer/samsung also it was told in the commercial advt also not written on the Gift card? suggest me what step i can take bcoz i dont want Whiz?





                              ======================================
                              >i-choose online store at www.tataindicom.com
                              >Your Comfort. Your Convenience. Your Choice.
                              >======================================

                              DISCLAIMER:
                              >The information contained in this message (including any attachments) is confidential and may be privileged. If you have received it by mistake please notify the sender by return e-mail and permanently delete this message and any attachments from your system. Any dissemination, use, review, distribution, printing or copying of this message in whole or in part is strictly prohibited. Please note that e-mails are susceptible to change. TATA TELESERVICES LTD. (including its group companies) shall not be liable for the improper or incomplete transmission of the information contained in this communication nor for any delay in its receipt or damage to your system. TATA TELESERVICES LTD. (or its group companies) does not guarantee that the integrity of this communication has been maintained or that this communication is free of viruses, interceptions or interferences.








                              ======================================
                              i-choose online store at www.tataindicom.com
                              Your Comfort. Your Convenience. Your Choice.
                              ======================================

                              DISCLAIMER:
                              The information contained in this message (including any attachments) is confidential and may be privileged. If you have received it by mistake please notify the sender by return e-mail and permanently delete this message and any attachments from your system. Any dissemination, use, review, distribution, printing or copying of this message in whole or in part is strictly prohibited. Please note that e-mails are susceptible to change. TATA TELESERVICES LTD. (including its group companies) shall not be liable for the improper or incomplete transmission of the information contained in this communication nor for any delay in its receipt or damage to your system. TATA TELESERVICES LTD. (or its group companies) does not guarantee that the integrity of this communication has been maintained or that this communication is free of viruses, interceptions or interferences.








                              ======================================
                              i-choose online store at www.tataindicom.com
                              Your Comfort. Your Convenience. Your Choice.
                              ======================================

                              DISCLAIMER:
                              The information contained in this message (including any attachments) is confidential and may be privileged. If you have received it by mistake please notify the sender by return e-mail and permanently delete this message and any attachments from your system. Any dissemination, use, review, distribution, printing or copying of this message in whole or in part is strictly prohibited. Please note that e-mails are susceptible to change. TATA TELESERVICES LTD. (including its group companies) shall not be liable for the improper or incomplete transmission of the information contained in this communication nor for any delay in its receipt or damage to your system. TATA TELESERVICES LTD. (or its group companies) does not guarantee that the integrity of this communication has been maintained or that this communication is free of viruses, interceptions or interferences

                              Sunil Kumar Choudhary

                              Bhopal

                              [protected]


                              On Fri, 03 Dec 2010 17:25:51 +0530 Samsung Customer Support Center [protected]@contactus.samsung.com wrote





                                 
                               
                               


                              Dear Sunil

                              Welcome to Samsung India Electronics Pvt. Ltd. We thankyou for your
                              interest/valuable_feedback. Please find hereafter, our response. Your
                              Transaction no. is [protected]. Please quote this referencein all
                              subsequent communications.

                              [protected][protected][protected][protected]
                              We apologize for the inconvenience you are facing with your SAMSUNG
                              product.
                              This is regarding your query about query regarding tata photon,kindly
                              contact to branch office numbers are given below:
                              [protected] / 2529277 .
                              Thanks <(>&<)> assuring you for best services always.
                              With Regards
                              SAMSUNG

                              [protected][protected][protected][protected]

                              You are receiving this e-mail because you have previously made an
                              enquiry aboutSamsung India through our Web-sites.
                              Please do not reply to this mail as it is an automated email and cannot
                              be responded to.
                              If you wish tosend feedback or queries to Samsung_Electronics, please
                              send a new e-mail or contact us at: Samsung India Electronics Pvt. Ltd
                              Customer Contact Center Call Toll Free :[protected]From MTNL/BSNL)
                              Call RelianceNo :[protected]please prefix std code)
                              Home Page : http://www.samsung.com/in
                              Best Regards,
                              [Complaint comments] Read comments [Complaint category] Electronics & Appliances [Complaint comments] Add a comment

                              Comments
                              4 days ago by Customercare [send email]
                              Dear Mr.Sunil

                              Greetings from Tata Indicom!

                              We sincerely apologize for the inconvenience caused to you.

                              We would like to inform that your complaint has been put before the concerned department. We have accorded it top priority and are expressly working towards resolving it at the earliest. We should revert to you shortly, request you to kindly bear with us in the interim.

                              Should you require any further assistance please mail us at Customer.[protected]@tatatel.co.in.

                              Thanks and Regards
                              Customer Care
                              Tata Indicom.
                              Aug 13, 2020
                              Complaint marked as Resolved 
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                                A
                                amitshanklya
                                from Mumbai, Maharashtra
                                Dec 26, 2010
                                Resolved
                                Report
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                                Resolved

                                Address: Thane, Maharashtra

                                Sir,

                                This is with reference to a billing dispute detailed as under.

                                I hold the Tata Indicom (post paid) no - [protected] for the last 3 years. My average billing has been Rs 2000 per month. Tata introduced a new Blackberry service and i was converted to the same on 1st Oct 2010 at tata gallery -nerul (e). I was not told of the horrors i would face, if i had known i would not have taken up the service.

                                After using the blackberry services for 4days, I was informed on sms that my credit limit of Rs.9600/- has been overused and to continue services make an interim payment. I visited the TATA gallery to clarify the issue and requested them to provide the reasonable reply for the high bill. In sipte of this, my connection was not blocked and TATA continue to charge me for the same. In fact to my horror the bill has climbed to a whopping Rs 19000 in 4 hours.

                                Once i asked for the Blackberry service to be discontinued i still got charged Rs 28000 i.e a Rs 9000 extra after asking for a service disconnection.

                                I have received a itemised bill, which does not help me in understanding how the bill was has reached to this level. In fact the tata telecom recovery personnel are visiting my house and harassing for the due bill amount. This has caused a major inconvenience to me and my family.

                                I would not have expected this unprofessional behavior from an organisation like TATA. I would request you to please intervene into this matter and revert within 4 days or else I will have to take this case to consumer court and escalate it to higher authority.

                                Yours Truly,

                                Amit Shanklya
                                Aug 13, 2020
                                Complaint marked as Resolved 
                                I'm having problem with your USB MODEM and bill right from the beginning.My USB MODEM No. is [protected].I got it started on 31st January 2009 with Unlimited Surfing Plan 1099 free for two months.My speed of surfing was too slow(always less than 8KB).I went to Tata indicom retail outlet FREEZONE at Boring Canal Road, Patna, Bihar and they took out my sim from modem and inserted it into a CDMA phone to call 121 and talk to customer care to improve the surfing speed.I did what was informed to increase the speed and speed increased to 30KB.They also informed me that 1099 plan was supposed to be changed to 799 and my plan after two month will automatically shift to 799 Unlimited offer. In this context I wrote a mail to Tata Indicom customer care(record of which may be with them for this number).They replied, there is no such information about new 799 Unlimited Plan.
                                Next Month I got Bill for Re 2 for using SMS Service which I paid.Again Next month I got Bill of some Rs.563 for which I raised complaint (as i was in free period) and it was resolved but my connection was disrupted for 3- 4days for no fault of mine.The reason for my bill of 563 was that my sim was taken out from modem and so bundle offer was disrupted………Why was I not informed about the bundle offer and why Tata Indicom outlet owners were unawared of the offer………anyway my connection started after 4 days but in next bill generared on 25th April this 563 was again added and all together the bill was 1800( approx). I called your customer care and call came from TataIndicom customer care no.[protected] that Re 563 has been waived and I had to pay 799 as I was not informed about the change of plan. I paid 799 rs on 13th May as advised by Tata Indicom customer care people.Then one day a guy from tata indicom came to collect 1800 rs which I refused and scolded the personnel for harrashment……….now my connection is again disrupted for not paying Rs. 465.
                                My query is why will I pay 1099 for a scheme for which all new customers are paying 799!!!why I was not informed by sms, mail, phone about the new offer!!! Where is my compensatation for the 6-7 days disruption of my service plus 5 days of free period as last bill duration was from 25th March to 24th April.(My 2 month free subscription was till 30th March).I don’t have any problem in paying mere 400 rs but my ethics doesn’t allow me to do so.
                                So if this 465 is waivered and 799 scheme is implemented then I will continue with this connection or else I will pay for the usage for the month of April after deducting my Rs 200 as security refund……..
                                I’m fed up with Tata Indicom service.
                                i want incoming &outging details
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                                  D
                                  deepak sarao
                                  from Gurgaon, Haryana
                                  Dec 26, 2010
                                  Resolved
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                                  Resolved

                                  Address: Faridabad, Haryana

                                  dear sir/madam,

                                  i'm Deepak Singh a tata indicom perpaid user my mobile no. is [protected].

                                  i want to deactivate service of caller-tone ,but i'm not able to call

                                  to coustomercare with my no.[protected].

                                  sir plz. help me to deactivate service form my no.-[protected]

                                  thank you.

                                  deepak singh

                                  plz. confrm me at [protected]@gmail.com
                                  Aug 13, 2020
                                  Complaint marked as Resolved 
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                                    A
                                    ak77_77
                                    from Delhi, Delhi
                                    Dec 24, 2010
                                    Report
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                                    Address: Ghaziabad, Uttar Pradesh

                                    TATA INDICOM IS A BIG TIME CHEATER .. I TOOK 1ST PRE-PAID INTERNET CONNECTION ..NEVER WORKED .. AFTER LOTS OF COMPLAIN NOTHING HAPPEN .. Second time took prepaid CDMA connection .. it is almost 15 days never worked ..no use of complain ..
                                    THIS TIME I LOOSE 300 BUCK ..

                                    BIG TIME CHEATER .BIG TIME CHEATER BIG TIME CHEATER BIG TIME CHEATER BIG TIME CHEATER BIG TIME CHEATER BIG TIME CHEATER BIG TIME CHEATER BIG TIME CHEATER BIG TIME CHEATER BIG TIME CHEATER BIG TIME CHEATER BIG TIME CHEATER BIG TIME CHEATER BIG TIME CHEATER BIG TIME CHEATER BIG TIME CHEATER BIG TIME CHEATER BIG TIME CHEATER BIG TIME CHEATER
                                    My tata indicome cell phone no is [protected]
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                                      J
                                      Jingal
                                      from Pune, Maharashtra
                                      Dec 24, 2010
                                      Report
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                                      Address: Mumbai Suburban, Maharashtra

                                      We have purchase Tata Indicom Walky.We are using from lasrt 1 year.WE are facing problem of Battery.WE have to charge our phone's bateery after every 15 Mins.It always shows battery low.

                                      Being asked for replacement of handset Tata Indicom service advisor says WE DO NOT HAVE STOCK.we are folowing up from last 6 Months.

                                      Kindly help

                                      Jingal
                                      [protected]
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                                        P
                                        padwal0905
                                        from Mumbai, Maharashtra
                                        Dec 24, 2010
                                        Resolved
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                                        Resolved

                                        Address: Mumbai Suburban, Maharashtra

                                        Dear sir,
                                        My mobile number [protected]. On 2/11/2010 I had given complainted about the service not available at vengurla On 3 rd november sim has to be replace was told the solution for the problem by answer of customer care, which will be done free of charge at service centre.
                                        Today i visited the dadar Tata service centre. They are asked for Rs.100 cost. When i told to him that customer care told it is free of cost, still he has not given me free sim replacement and told me that he has put request to higher authority for permission to given free and he has ask me to come tommorow 25/12/2010.

                                        anything can be done in this matter and guide me the same.
                                        Aug 13, 2020
                                        Complaint marked as Resolved 
                                        sim card notworking
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