Tata Indicom Complaints & Reviews

Prakash Chand Tailor — Box richarj nhi ho rha h

1 Review
Pr Prakash Neelkamal Tailor on Jan 2, 2017 Mark as Resolved

Sir, me tata coin box ka 10 shal se castmar hu or mera coin box 3-4 mahine se richarj nhi ho rha h. Mene pahale bi do 2-3 bar sikayat kr di h. Nmuje castmer care se bi koi santusti janak jawab nhi mil rha h. Muje care se alag alag namber diye jate h ki in nambro pr bat kro vha fon nhi lgta h. Mere box me 100 rs ka belense or 2000 minit te vo bi leps ho gaye h.
1- mera coin box namber [protected] h.
2-mera pahele ki sikayet ka koi nivaran nhi huwa h.
3-mera mobil namber [protected] h.
Igr hi meri sikayat ka samadhan nhi kiya to muje majburan upbhokta manch me sikayat darj krwani padegi uski jimmedari tata telicom ki hogi.
Danyawad
Prakash chand tai;lor
Bijainagar
Pin - 305624
Mob - [protected]

Dear docomo team,

Greetings!!

I have too many log a case last three years details given below
[protected] dated 30 dec 2013
[protected] dated 02 may 2014
[protected] dated 30 jul 2015
[protected] dated 13 may 2016.
Also log a too many case in nov-dec 2016. Every case closed without provide solution. Still i am facing problem.

My concerns are:
1. Once you confirm your area (Kadma) have no issue after that your technical team can visit at location.

2. At time of buy the device you never told your rules and regulations of the company, so that never meaning to know that time when problem occur.
I am your service user and you are service provider, as per right to information, i also know to what are solutions provided when problem occur.

3. As per your team member accept my area (Kadma) are "highly unreachable zone". Why i given the permission to visit at our home. First rectify the problem at your end and confirm me kadma area zone is not "highly unreachable zone". After that i have given the permission to visit at our home and collect the network parameter.
I also told your team member same device is working so well in other location and city.

4. You confirm me, i am continuing your service or discontinue.

Day one of your service in kadma area i am facing the problem. And you team member told work is going on.
Do needful action for same otherwise i go with another way.

Dear sir/mam,

We have been tata indicom broadband customers since past 8-9 years.
Our account details are:

Acc. no. acc[protected]
Login: [protected]@vsnl.net
Company name: ajit law book depot
Address: 31, budhwar peth, abc, pune - 411 002 (ms) india
Tel no.[protected] / mob. no.[protected]

First of all, there is a huge problem in there operational area. they have no collection centre's near our location. we tried opting for the monthly electronic clearing service (ecs) but they did not accept the form from us. our executives went to their 2-3 different offices from one end of city to another, but no one had a clear idea about ecs.

They have appointed collection agencies, but they never collect the payments before due dates. lot of times, the account went on 'hold' state due to their delay in collecting payment. we keep on calling them to take the payment. first they took cash then they stopped taking cash. it was very inconvenient.

Secondly, the company has been looting us for such a long time. we were not aware of other companies providing broadband internet services at much much cheaper rates and much better quality service. i have hathway broadband + cable tv connection at other location. they have charged me rs. 10500/- odd for 50 mpbs plan with 25 gb monthly data plan and 1 mbps unlimited beyond my usage limit.

Tata indicom broadband has been charging approx rs. 4000/- monthly for a 10 mbps lightning, 50 gb monthly download limit. beyond usage limit, the account gets locked and goes on 'hold' status. this has caused tremendous business loss and unimaginable mental agony leave aside the loss of money due to their overcharged plans.

Since last 1.5 years the service has gone from bad to the worst. the connection breaks down int he middle of most important work. we have an e-commerce business, which need constant internet service. but tata indicom broadband never kept their promise. they are so shameless because, they even agree that their servers are down many times, but they never say that they will compensate for the losses we incur. they send monthly invoices without fail on time through email without deducting any amounts for the downtime.

I think the relevant government authority/consumer court / police department/adjudication officer (it) must take necessary action against this company and cancel their business licsence and recover our losses amount due with interest and refund us.

Thanking you,
Amol a rahatekar
(ajit law book depot, pune)

Dear sir,

I am one of your customer who is using your tata photon wifi dongle single 2.5 years and paying rs. 1400 (Rupees fourteen thousand only) since 3.5 years against your services.

It is with great sorrow that i write to you today regarding my high-speed internet service tata photon number [protected]. While your service has issue of speed continuously and i had raised the complains regarding this earlier many times and received no concrete solution from your support team side, still i was attached as a customer with you. Recently i have experienced severe interruptions to my internet as well as slow speeds. I believe that because i have not received the service i am paying for (Namely, internet) i should be refunded at least a month's worth of service.
The problem began on november 15th, when my internet is disconnected due to pending amount due for 20 days. I established the connection with your customer care and informed them that i need my internet connection to be restored as a critical phone meeting was scheduled and i have to attend it in next 2 hours, i also promised them that i will pay the due amount after my all, that evening or by tomorrow morning. Here i would like to bring in your notice that due to commitment to my work and late working hours it was difficult to pay my bill on due date but i always done full payment always may be after due date. Customer care informed me that within next one hour my internet connection will be established. I very clearly let him know the criticality of this meeting and once he committed to me then only i left the office believing that by the time i would reach home i would get the internet connection back. To my surprise even after 1:30 hours it was not established. I called the customer care again and request him to quickly establish the connection, the guy again told me that company support will restore it within next 15 minutes. After all this effort and trust on your service, i found that photon team was not able to restore the internet connection and i missed that critical meeting. Your team claimed you would establish the connection right away. No connection was restored for another two hours.
I have established to my satisfaction that the problem is beyond my control, and that you are not providing the service i am paying for. I work online, so it is essential that i have internet that is functional. If you cannot guarantee service, i will have to move to another provider. Please call me at [protected] to explain to me what you intend to do about this situation. I would normally ask that you email me at the address listed below, but since i cannot guarantee that i will be able to access my email with your service, i would prefer that you call.
I am paying the last month due amount today and current month i would not pay, as you blocked my internet connection while my data was not yet consumed, also i suffered a lot by not able to attend 15th november, 2016 meeting.
Thank you very much for your assistance.

Regards,
Vimal bisht
Flat no.9, 331-2/4, kaluram complex,
Ward no. 4, mehrauli, new delhi – 110 030.

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Vimal bisht
Senior project manager, axtria
+91 [protected]
Data science | commercial ops cloud | cloud information management

I have withdraw a sum of rs.2000/- on 08.11.2016 through your service provider counter at devakottai, sivaganga district. You hav e chaged a sum of rs.23/- as your service charges. As per rbi norms you should not charge the service charges . I hereby request you to kindly refund the same at the earliest possible and oblige.

Thanking you,

yours faithfully,
(rm.Valliappan)
mob.No.[protected]

I had purchased tata walky fixed wireless prepaid phone no. [protected] from tata telesevices limited on 2009. Almost 7 year has been past. During this long period, now my instrument is out of order.in this connection i have approached many times in tataindicom showrooms to change my instrument. But the showroom men say that company has been closed prepaid scheme, you can convert your number into postpaid otherwise no other option is left. But my walky no. Is too old, so neither i want to convert my walky umber. Into postpaid nor disconnect it. The company received payment of rs.1000/= (One thousand) towards security deposit. Please help me.

I had purchased Tata Walky fixed wireless prepaid phone no. 65864649 and been using for many years. For a long period of time my instrument is not working properly on lifting Hand set it gets disconnected. I works fine with speaker. In this connection I have approached Tata indicom showrooms many times to change my instrument. But the showroom men say that company has closed prepaid scheme, you can convert your number into postpaid otherwise no other option is left. Same reply was given by Tata personal at its customercare office at N-44 cannaught Place, New Delhi - 110001. I find it difficult to find its battery as well.
But my Walky No. is quite old. Neither do I want to convert my Walky number into postpaid nor do I want to disconnect it.
Where should I go? Please help me.

I am having my domain since 10 years with tataindicom, domain is valid till 2024, under my domain i am using my primary business mail account, which is deactivated without any notice and trying to resolve the situation since last week, nobody bother to resolve. I am having critical issues to face as this is my primary account. Hope somebody is reading from tata and willing to atleast get back to me without false commitment.

My self vijender sihag from gurgaon i bought a tata indicom no [protected] but your sales person give me any other no [protected] pls give me my alloted no [protected]as soon as possible if it is not possible then return my payment and my papers my persent contact no is [protected] [protected] my mail id is [protected]@gmail.com pls solve my problem as soon as possible

Dear sir,

Phone number: [protected] is giving missed call & when called back talks vulgar. please lodge a complaint against this number and kindly block any phone calls and message from this number to my number.
My number is [protected]
I re called that number no is showing switch off next time called returns then i called mobile number offed kindly rise the complaint on this number [protected]
Regard
Shiva

Dear sir,
I have tata indicom walky having number[protected], which is showing symbol of searching from last two months, due to which i m not able to call or nor reciving any call from last 2 months . the company is issuing /genrating bill continously for the phone set which is like waste box for me. i have not recived any call or not able to call from my walky so for which thing i wiil pay bill .
i will not pay any bill for that period for which my phone is not working due to no network
so it requested to u set right the subject cited complain & convey me that after attending the complaints . so i can use my phone
i will only pay bill after set right of my complaint from the date which complaint is attended, so period for which my phone is not working i will not pay any bill

look into matter or reply me if your company is not in position to attend the fault permanently so i can shift to any other company connection

Hello sir/madam,

I am using tata indicom post paid service ([protected]) since last 2 years in delhi. Recently i moved to bangalore and there i found that i cannot change the circle from delhi to bangalore and other then that they don't have any plan also in which i can change my plan to only roaming plan so that my base charge of 360 wont be deducted without any use.
Every month i am paying extra amount in name of base package for no reason and that to i have to go for extra roaming pack costing me 79 plus all outgoing charges in roaming rate.
I got a bill of 1, 362.00 rupeefor the month of june.
I went to tata indicom outlet regarding my issue and they said noting can be done as they are stopping service in bangalore and they stopped serving now.
From last two month, my connection is barred and i am not using it still they are adding the monthly rental to my account.
To one of the customer care call, i stated my concern and he given a waiver of rs 250 so i paint 1000 as bill pay amount. Next month i came to know that there were no waiver and he just given false promise so that i can pay the due amount.
Tried many times to connect with customer care but their ivr is worst, every time i have to wait and it gets disconnect after some time automatically.
I felt totally frustrated and not they keep on calling me regarding my due.
Got mentally harassed with tata indicom service.
Kindly file a complaint regarding same.

Thanks
Ravi kumar
[protected]

मैं 10 साल से tata indicom कंपनी का कॉइन बॉक्स चला रहा हूं वर्तमान में 2 साल से मैं तो मेरे कस्टमर केयर पर कॉल लगता है और ना ही कोई बॉक्स वर्तमान में रिचार्ज हो रहा है मेरे कस्टमर परेशान हो रहे हैं तथा मुझे मानसिक व आर्थिक नुकसान हो रहा है मेरे नंबर [protected] हे. इसलिए मुझे मजबूरन tata indicom टेलीसर्विसेज के खिलाफ जिला उपभोक्ता मंच मसूदा मैं वाद दर्ज करवाना पड़ेगा उसके जिम्मेदार स्वयम टेली सर्विसेज होगी मेरा पता प्रकाश chand टेलर neel kamal टेलर्स जामोला फैक्ट्री गली विजयनगर डिस्टिक अजमेर राजस्थान मोबाइल नंबर[protected]

Respected Sir/ Madam,
Subj: Discriminatory Malpractices at Tata Indicomm- Malviya Nagar
I, AbhishekJain, a resident in Mehrauli area had applied for a MNP (Mobile Number Portability) from Reliance carrier to TataIndicomm - CDMA.
As per mandated by the Company I submitted
1) – Proof Of ID (license). 2)- Address Proof – Rent Lease Agreement.

The employee there, one Mr.Arshad, phone[protected] /[protected] as he claimed also as owner of the franchisee at D82- Malviya Nagar Main Market, had accepted all my documents on 10th, without any proof of Receipt, for a sum of INR 50 & provided a unsealed Sim Kit bearing # RSN[protected]

He later denied the processing on the ground that Iam an outstation subscriber & need to further submit a “LOCAL REFERENCE, Contact, Address”. On further probing the thoroughly unprofessional staff claims its TRAI requirement mandated, were in, no Authorized Proof was displayed as Notification in the premises. Besides this even the TATA INDICOM website doesn’t mention nor mandate any TRAI requirement for Local Reference when necessary documents are already provided as per Law.

There has been constant harassment from an incompetent staff who instead of reconciling took upon him to illegally humiliate me & treat me discriminatorily akin to a Criminal or a Terrorist. The constitution itself doesn’t allow this. This has hindered my day to day life in many areas where Simple functioning has been hindered my Right to Life in various cases by many such dubious activities. This time around I had to register a Formal Complaint & therefore called 100 at IST 4.24pm on 18 August. The PCR immediately reverted that it’ll report at the address of TATA INDICOM store. Neither the Police turned up nor did they revert until I called them repeatedly till 9pm after constant wait.

The Store manager or someone wearing a Turban meanwhile posed as the Boss to the Staff Mr. Arshad & asked me to vacate the premises & subtly harassed me & implicating me wrongly as the harasser or trouble maker. By then he even offered to make a “Special arrangement” to talk to senior TATA employee & have my application approved.

This is thoroughly unprofessional & much taken for granted of my time & right to dignity. The police besides not reporting offered me to comply with same as everyone does submit local reference, another violation of constitutional rights, by asking me to comply with the harassment tactics developed by these staffers in nexus of something which is not mandated by TRAI as claimed.

At around 9 pm police officer, Mr. Vineeth Kumar suggested over the Phone that I register a written complaint at the station & also lodge a consumer complaint.
Please do not treat this lightly as this seems a prevalent practice done in nexus with various agents for reasons best known to them. Anticipating appropriate redressal with compensation.

Yours Sincerely,


Abhishek Jain

I want my tata indicom rajasthan telecom circle cdma postpaid mobile number [protected] to be activated as soon as possible. I used this number for a long time but now this number has deactivated for almost last 2 years so now i want this number to be activated and converted into prepaid gsm number.
Please resolve this problem as soon as possible.
Thank you

I am completely disappoint services of tata indicom as instead of my several request regarding conversion of my postpay number ([protected]) to prepay i am still waiting for its conversion.

I have visited tata store on 8th aug 16 for the same and and did all required formalities and got transfer request[protected] after waiting one week i have called customer care and they suggested to visit store again henceforth i had visited tata store (Laxmi nagar) again on 13th aug 2016 and again got complaint request[protected] and assurance that it would be done till 15th aug.

Once not find converted i have called again tata customer care and as usual they have given assurance to done it till 17th aug-16 and given complaint no.[protected].

Now yesterday 17th also passed and still i am waiting for the same.

As i am to use this no. But i am afraid to use this as it further incur bill for the same and you tata will/may ask again for one month rental.

Please request to help to close this issue.

Best regards
Avdhesh kumar yadav
[protected]

Dear sir
we have 2 walky postpaid connectionhaving a/c no[protected] &[protected], we facing a lot of problem due to no network problem. So kindly requested to solve this problem as soon as possible

Dear sir

Main Tarun Kumar mujhe tata indicom wale call karke bol rahe hai apna outstanding bill pay karo maine last bill pay kiya tha tab maine unko bola mera no. band kar do unhone kaha apka no. band h bus aap bill pay kar do maine 495 ka bill pay kar diya uske baad maine wo sim phenk di ab unka 4 month baad call aa raha h bol rahe h aapne 4 month se bill pay nahi kiya bill pay karo or mujhe court me complaint dalne ki dhamki de rahe h jabki us no ko maine use bhi nhi kiya 4 month se na hi incoming or na hi outgoing chehe to aap bhi check karwa sakte ho unse maine unko bola to wo bole aapka no. chalu h aapko bill pay karna hoga ab aap hi batao main kya karu jo no. maine 4 month se use nhi kiya uska bill m kyon pay karu.
no. mujhe yaad nhi but account no. is[protected]. please aap hi meri help karo.

Thanks
Tarun Kumar
[protected]
[protected]@gmail.com

Tata indicom — required me a duplicate bill


Dear madam / sir.,

I am u r customer i was using a tata indicom (Walky) postpaid for long time before but i did 'nt recived any type of bill. But know u have send me a notice that u have not paid the bill. So i request u to send me a clear bill of all type of out going call and details for u r help.

My tata indicom no :[protected]

Please help me to solve this type of problem.

Regards
Sachin
Contact no-[protected]

Dear Executive,

The present landline which we are using has been dead and we are not able to use the landline for our communications. The landline no.is [protected] and the phone is dead since last 15 days . so please look into it and try to solve the problem.