[Resolved] Tata Indicom — Refund | |||
My name Rangan - I am Tata Indicom long standing customer - with my mobile no. [protected]- While taking this connection I paid Rs.500-/ refundable deposit. Later, due to certain personal reasons, I requested for change of mobile no., and I was given - [protected]- again I paid Rs.500- refundable deposit-total Rs.1000/-; recently I shifted my residence fom BTM Layout II stage to Akshynagar(Begur post); in this area signal is very weak. I complained to the customer care; but they were help less. Finally I switched my service provide to Vodafone. I received a call from customer care, why I switched to Vodafone, and I explained; I have requested for refund, after adjusting my final bill of Rs.383/-; I sent two mails also; no rely - no refund. Please adjust my final bill and refund the balance amount. On hearing from you, I will furnish the required details. I was a very prompt payer of my bills, which you can verify. Thanks. Rangan Kidambi Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved | |||
2 Comments | |||
Comments
Dear Mr. Kidambi,
We regret for the inconvenience caused to you.
We tried to speak to you personally on your numbers to understand your concerns regarding refund. However, we are unable to contact you, since the call was not answered. Further we request you to provide us your correct alternate number to [protected]@tatadocomo.com for further assistance.
For further assistance we request you to write a mail to [protected]@tatadocomo.com.
Thanks and regards,
Customer Care-Tata Docomo.
We regret for the inconvenience caused to you.
We tried to speak to you personally on your numbers to understand your concerns regarding refund. However, we are unable to contact you, since the call was not answered. Further we request you to provide us your correct alternate number to [protected]@tatadocomo.com for further assistance.
For further assistance we request you to write a mail to [protected]@tatadocomo.com.
Thanks and regards,
Customer Care-Tata Docomo.
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+91 22 6667 1414
D 26, TTC Industrial Area, Sanpada, Turbhe, Navi Mumbai, Maharashtra, India - 400703
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We have received your complaint and we will ensure it is resolved soon.
Thanks and Regards,
Customer Care
Tata DOCOMO.