Tata Memorial Hospital Complaints & Reviews

Respected management, this is to bring to your notice, as suggested by our doctor, we visited Tata Hospital on 24th December for second opinion to consult Dr. Ganesh Bakshi (Urologist) and coupon number is AS1 RJ/94856 however, the experience was pathetic as he didn't consultant us and was rude in nature. He was very reluctant in opening new file and didn't give us any counselling. He charged 2000 rs, we waited for 8 hours but it was complete waste. The fact being his junior( Dr. Jagan) was excellent in explaining the entire process. Tata has improved it's infrastructure however the reputation is spoiled beacuse of doctors who are associated with you. I would request you to please intervene and take strict action against the doctor

Dear Sir/Madam
I have problem in my lungs According to the Doctor of Homi Bhana Cancer Center I am suffering from lungs Cancer which is 4th stage after all checkups which held on 20/11/20 and 21/11/20 after that Dr has been reported which I mention above .After all Docter refer for CT BIOPSY which is held on 03/12/20 .But still now no biopsy report is come out on online or I also go to the hospital for report but there was no report come in the hospital.
So please Sir kindly give me the biopsy report for the treatment of me
My CASE ID - KC/61476

I am an AML patient having treatment here since 15th september, 2020(case no CT-14853).After 3 cycle of chemotherapy, i was discharged from hospital at 8th December. Again for fever, i came to casualty at 2.30 am on 14th December.The duty nurse talked to the doctor and gave me two antibiotics (magnex 40, amikacin)and a paracetamol transfusion throuh cannola though cannola was not properly inserted.they finished these medicine within 20 minutes.then tell me wait outside.few minutes later i started vigorous shivering with high fever.as my attendant informed them, they told it is because of high AC.still i believe, shivering was occured due to quick medicine through cannola.again after requesting them, they allow us to be in casualty room(77).but unfortunately they gave me a chair to sit on while i am shivering vigorously and my attendant hold me on.suddenly i vomitted vigorously 3 times.every time i went out from the room and vomited into dustbin.fever, shivering, vomiting was not enough for the nurses to allow me a bed though 3 beds were empty. Then what is the pre requisite to have a bed in casualty for some time.i begged them several times that i am having pain in chest sitting in a chair.plz give me a bed.but they were si inhumane i didnt imazine.most of them were sleeping. It seemed that if they give me a bed, they have to again prepare that bed which is not proper time to do that.then they shifted me to a trolly which is near basin.still 3 beds are available.i was lying there 3 hrs having everyone comes and wash there hands and face near my head. I am a central banker of bangladesh.as i am a foreign patient and already 20 lacs rupee has been the treatment expense, i didnt expect this type of inhumane behaviour.every time they changed the medicine through cannola, blood drops.so how was the competency.i really shocked about the bed issue.i could create a scene but thinking about rest of the patients, i stopped.please give me a feedback that what measures did you take, otherwise i have to complain on upper level.

Thank you

Regards
Tareq

There is a complete power cut since 10:00 pm yesterday in Homi Bhabha Cancer Hospital Varanasi. The patients are suffering a lot as the concerned authorities are not taking any kind of actions regarding the issues. The patients are on chemo due to which they are felling extremely hot. Despite complaining numerous times not actions has yet been taken. Its been more than 12 hours now. Kindly help.

Hello sir,

Case no. Cs/22811

My brother late. Sandeep kumar maurya was admitted in the tata memorial hospital mumbai on 24/07/2019 and he was passed away on[protected].

I was submitted advance for his treatment, pending amount not yet received. I am leaving in uttar pradesh and when i send my relative to hospital they refused to give refund.
Here i am requesting you i made the payment by card so please help to return remaining amount or you required account details i will provide the same. It is difficult to come again in mumbai. You may contact to me on my cell phone no. For further details if required mob no.:[protected]

Looking forward for your kind reply and help on this.

Regards
Kuldeep maurya
[protected]

Yesterday i had booked an appointment in general opd for 12. 30 pm for the next day. The appointment was confirmed. Here, i am today standing at the opd, where the people at the counter say, my doctor is not available today. He comes on friday and tuesday. Then why my appointment was confirmed. My whole day got wasted. I was asking for the reason, but the two ladies at the counter kept ignoring me.

I am a lung cancer patient in bhopal m. P, my name is chandrakala kumbhare aged 70 years has applied for online opinion on tmc navya portal, this body has in its opinion suggested me to submit their biopsy sample to tata memorial for which i tried many times but the hospital is not taking my biopsy sample for verification and these people have taken 10000 rs from me for this thingmi request you to take appropriate action on them. My details are as under
Case i'd -21991
Name : chandrakala kumbhare
Mob:[protected]
Serial no:50793

We arrived in the hospital with my sick mother who couldn’t. Walk or sit on a wheelchair at 6 am in morning
They refused to admit her in emergence ward or give her bed saying there are more important patients (Most of the might be alive as they thought many of them would be dead if they give my mother bed). After waiting in lobby doctor checked checked and gave prescription with c day and blood test
Blood test was done there without a bed and for x day they asked us to wait in c day room 1 hours was gone but no one came to x ray room. We asked the nurse to give her bed 5 times they dint. At 8.30 am she got the bed after shouting at them. And at 9 am she was dead. No one cared nor doctor nor the nurses. Who is responsible for her death? Nurse or doctor or poor medical practices or their degrees or management of tata?
I seek no justice but this is not done someone was in pain and they did not care to comfort the dying soul.

My mother is suffering from lung cancer and it is at stage 4. But as per latest cect chest it's recover as good as previous report. So the medicine was prescribed by the doctors was end on dated 12/03/2020.
Due to this total one week gap is occurrd till date. But hospital management not cares. We obtain doctors prescription on dated 11/03/2020, on behalf of this prescription, the prescribed medicines not provided by the hospital, medicine name is tagrisso (Osimetribe). Please provide me medicines on urgent basis right now, if something goes wrong due to my mother not getting medicines, then the hospital administration will be responsible.

Dear sir/mam,

My mother was suffering from cancer and we took her to tata memorial hospital, mumbai. They started treatment under supervision of dr umesh shetty. They started treatment in apr 2018 and on sep 2018 they confirmed that there is no evidence of disease. But my mother was always in pain and she told doctor every-time she visited. But doctor always told that there is no evidence of cancer and they transfered to navy hospital colaba. We almost paid 6 lakh rupees with no use. After continuous pain we insisted doctors for full body checkup and then they confirmed that there is cancer evidence in stage 3b.

Our complaint is if she had already cancer and never got fully cured then how they told that cancer is cured, and no evidence of disease. If she is complaining about pain since one year then why doctor never suggested for full body checkup. How they are not able to figure out in early stage.

In this treatment we are private patient with file no cr/09889 and almost have expenditure of 18-20 lakh, now she is admitted in hospital since last one month and doctors are saying that they will be not able to go for further treatment and take her to your home. She is not able to walk and eat properly then how can we take her to out home and what will we do at home.

Please look into this matter and we are ready to pay for further treatment still they are discharging her.

Thank you

My father was treated with chemo for stage 4 cancer. On the next day of chemo he was suffering from fever. We have informed the doctor and doc told us to wait for the report and after consulting with doc you can only leave the hospital. Since they are doing different reports and are not giving us any reply after monitoring the report at night he was in emergency but no bed is provided to him he was only laying down on bench like other patients. They have done sonography one time and the report is showing normal, but after few hours they have done sonography again after an hour but it was showing some infection. After that they start to give some treatment on bench without providing bed. They have told us to be seated till 3:00am for injection but at 3:00am nurse refused and told us to come at 8:00 am for injection. They have told us in the night to wait for doc which will come at 5:00 am in the morning but till 6:00 am no doc came to see my father. My father is facing problem while breathing but doc ignored everything. After requesting with nurse to give oxygen due to breathing they have ignored. Even my brother told them my father bp is getting low the nurse again refused our concern. At 6:10 am my father feeling unconscious and after that doc take him to icu and declared him dead after 10 min with a reason respiratory cardiac arrest. Since due to delay of medicine and ignorance from doc and nurse i had lost my father today due to there pathetic behavior

Patient malabika das, mr no. 19/013519 had undergone 2nd cycle chemo for her hgsc in overy in daycare of tmc on 03.10.19 after 24hrs of which she was supposed to take an injection peg gcsf 6mg s/c as per patient evaluation summary about which she had not been guided, informed or told by either doctor or the supporting desk even after asking the desk repeatedly. She had been told by the supporting desk that she has nothing to do. And as she does not know english, so she could not help herself by going through the prescription on her own and she was accompanied by her age old parents father being 81 yrs & mother being 72yrs. This negligence may bring serious complication in the treatment of such life threatening disease. We seek immediate correction in treatment plan so as to save her life with a warning to the attending doctor and supporting team about this severe negligence of their duty.

Sir as i had brought my mother for treatment in tata mamorial hospital parel
We had gone for small biopsy on 10 th september we are given assurance that we will received the report in 5 working day i visited for report on 16 it was told that in the evening the report will uploaded and you can book an appointment on 17 th
But on 17 after taking an appointment of doctor still biopsy report was not uploaded i visited again reply given that report is completed but there is no singing doctor and doctor is out india for a week
So it's my humble request to you please do needful to me
Detal are as follows
Nirupama ray
Case no-cs/26926

Case no. Ck/27821
Name. Suneeta trakroo
Service desc. Ct thorax + abdomen + pelvic
Ct scans dtd.[protected]
Report of ct scans done on 6/9/2019 not uploaded till now and could not be viewed on line.
Due to delay of report could not visit hospital on appointment dated 09/09/2019 for follow-up.
On 11/09/2019 at 8. A. M approached the concerned department were i was told that due to their fault for writing...

My parents were cancer patients. The junior doctors, staff, rajiv gandhi dept sitting doctor, house keeping, security are pathetic. I can understand bad treatment to relatives but have courtesy to treat patients politely. They will not live long but atleast give good treatment or just few polite words so they feel better. The senior doctors will look at you only if you have money. Then dear senior doctors why dont you work in private hospitals. I lost my parents not majorily due to cancer but of the fear as to how they will be treated. Sick hospital woth pathetic people. All these people seriously need high level of training. You can clearly visualise death to humanity in this hospital staff attitude.

My father has colon cancer and has been admitted here for his treatment.
Firstly, the doctors are experienced and really good. You will definitely get the best treatment out here.
Apart from the doctors and the cost, nothing is good about this hospital.
Junior doctors, nurses, security and didi’s are the worst part of this hospital.
The administration doesn’t care about you much. With all our problems we reach here and they treat us as if we’re asking for their money or prized possessions.
I had asked the nurse to assist my dad and they had come to our ward after 3 hours for just providing glucose supply. And this is just an example. There’s no seriousness in providing vigilant investigation for a patients treatment.
Horrible service. Utter nonsense.
Didi’s don’t know how to talk with regard and respect nor does the sisters. Few Junior doctors doesn’t even know to give proper answers to the patients.

Dear Mr. Consumer,
Medical procedures are no more than a business now a days. Pharma does not create cures. It creates customers.
We are teams of professionals, doctors, cancer researchers based in Bangalore, educating common people on cancer and all other degenerative diseases and providing solutions. We have a track record of 45 years.

Chemotherapy is a procedure that has 99.9 % chance of re-lapse.
If you are looking for a permanent cure on cancer, you will have to visit us in our Bangalore office for 60 minutes and we will be happy to educate you.
Please get in touch with me and I'll guide you.

Regards,
Khim B. T
Preventive health care.
Enagic - Japan
[protected]

My father has brain cancer . I had to do NGS for identifying target for the next chemotherapy procedure as suggested by doctor. The NGS blood sample was submitted on 15/5/19 and I was assured that the report will be available on 14/06/19.
However today when I contacted for the same, I was notified that due to technical difficulty the report will take another 1 month. I am an outsider in Mumbai currently staying on rent. For this entire time no one informed me that there was a technical fault. A NGS report generation does not take more than 5 days. These people are just lying and making fool of common people. My father needs the chemotherapy started as soon as possible. I need the reports immediately.

Plz call back

They don't no how to talk in hindi.
Your staff which is sitting on that particular seat, are south indian.

And south indians don't know how to speak in hindi.

Lady which is there on the seat, didn't understand the conversation and disconnected the phone twice...
You can check the call recordings.

My complain is not against the hospital or any doctors. The non medical staff working there assumes that they are the doctors. Now this chap feroz works in breast service department in homi baba. He dosent have manners to talk. The patient coming there whether they are detected or not detected but are in serious pressure. This man dosent speak well. I went there to meet doctor with a reference he asked me to submit the file that too his tone was higher and i did that. Dr did not examine me and she said me to leave just by looking at my file as the reports were normal. He gave me my file back and asked me to leave. I politely told him plz ask dr to examine me and suggest some medicines to prevent atleast as i had this issue repeatedly. So in front of everyone this man shouted and said "dekho kuch hua nai fir bhi dawai khaane ka shauk hai" these were his exact words and laughed sarcastically. He is neither a dr nor a nurse and he is trying to teach us what is good for us. They just feel that working in government means that they own people and can say anything to them. I had an argument with him as he has no rights to talk to me like that. But literally his voice his tone of talking can hurt anyones sentiment out there. Already they are worried about there health and health of there loved ones who are fighting with the disease. Non medico ppl should be given a training how to talk with patients and their family. I dont know whether the action would be taken against him or no. But i have given him back so that next time he would be careful and won't speak with anyone in that manner.