| Address: Derik Tata No.681/981, Thottiyodu Junction, Triuvandrum Road, Nagercoil, tamil Nadu 629003 |
I am Nandhu Sudheer from Kanyakumari District, Tamil Nadu.I really had a very bad experience with a Tata Motors dealer Derik Motors Private Limited Nagercoil. I booked a Tiago EV Smart 19.2 KW Pangong Pulse through Derik Tata Motors Nagercoil and made an advance payment of Rs:11, 000 through Gpay on 16th June 2026. The sales executive assured us that the vehicle will be delivered before 15 July. I was continuously following up and the sales executive was telling me stories. On July 27 evening I received an OTP from Tata Motors for booking confirmation. I was shocked and when I called the dealer he was convincing me with some stories. Finally, through a friend of mine, I bought a Tata Tiago EV Pangong Pulse Pure + 24Kw from Kaveri Tata Madurai on August 31 which is 260 Kms away from my home town. I requested Derik Tata Motors to refund my advance amount on 27 August, two days later I was requested to submit a written request along with my bank passbook copy. I shared these documents through whatsapp on 29th August, till today i have not received my advance refund from the dealer. I have written email to Tata Motors customer care multiple times, i am receiving the reply your issue will be sorted out soon. No develpoments for the past three weeks Was this information helpful? | 
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