[Resolved] Tata Motors — am complaining about the management of tata showroom

DrMahendra Singh

from Durg, Chhattisgarh

Address:

497339

Dear sir/madam,
Greetings for the day,

This is regarding the management of tata moters showroom located in manendragarh chhattisgarh.
Actually i have place the order for my vista a pair of headlights, the mangaer has been asked me ti deposit the amount of rs.7400, and told me morning by 12 noon i am able to get my order. But as today i came over the showroom, my order has been not placed, and the behaviour or the showroom staff was so rude and showing to much attitude, if my order has not placed they may not suppose to call us. Even when i asked for refunding the amount of rs.7400 they were not answering me any thing.

My concern is that like is it the proper way to treated the customers in tata moters.

Regards
Dr. Mahendra singh

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Dec 23, 2018

Complaint marked as Resolved

Tata Motors customer support has been notified about the posted complaint.

Verified Support

Nov 17, 2018

Tata Motors Customer Care's response Dear Mahendra,

We're concerned to hear about your experience and want to help you with it. Kindly share your contact number via messages as it will help us to connect with you soon.

Regards,
The Tata Motors Team