Tata Motors — AMC

Address:	144002
Website:	WWW TATAMOTORS

The Tata Motors refused to its own AMC {annual maintenance contract} no.[protected] on tata nano.
I purchased a TATA- NANO car from m/s CARGO MOTORS, JALANDHAR, the authorised dealer of TATA MOTORS on 27/07/12 with chassis no.MAT612256CKB14253 & Engine no.12549.I also purchased AMC[annual maintenance contract]no.[protected] on dated19/10/2012 for a period of 4 years/20000 kms. and paid Rs.3200.00 to Tata Motors for the same.
For first 3 years, there was no problem with AMC and I got the satisfactory service from CARGO MOTORS.
But in the fourth year, cargo motors ceased to be the dealer of Tata Motors.On 26/07/2016, I went to KOSMO VEHICLES, JALANDHAR, the another authorised dealer of Tata Motors for service under AMC, when my car ran only 3540 kms.But kosmo vehicles refused to honour the AMC.
I, then wrote to customer care tata motors but still there is no satisfactory reply or action from the customer care.
It seems the customer care of TATA MOTORS is not for the benefit of customers.It is only for the benefit of its officers and dealers only.
My car regd. no. is PB08CE0495.
SUNITA NARANG