[Resolved] Tata Motors — AMT Failure - Even though gear lever in Drive/Reverse display shows Neutral
deepakcthali
I am using TATA Tiago for the past 14 months. Purchased a second hand vehicle from a seller directly and was quiet happy with the vehicle performance & response. Unfortunately past few months vehicle starts showing AMT failure indicator ON and used move gear from reverse/drive to neutral even though gear lever is in reverse/drive. Initially it used to happen at petrol stations and while parking at home etc. Two months back I gave the vehicle to Prerana Motors service center at Peenya explained the issue. They done a full service of the vehicle and told issue has been resolved by updating the latest software. I paid amount of Rs:9500/= and they said the total amount is for vehicle full service(20000kms). Next day after the service issue happened again and i called back and reported. They said monitor few more days but issue was not resolved. Yesterday (15/11/2020) I was on a main road with 80km/hr suddenly gear display showed 'N' vehicle speed reduced and finally had to keep the vehicle off for few minutes. I was lucky that there was no vehicle behind me otherwise it could have been lead to a major accident. Now i take the issue seriously and requesting to resolve this as soon as possible. Please note that I am not looking for a trial and error method but a permanent solution for this issue.
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Jul 4, 2021
Complaint marked as Resolved
Prerana Motors service center contacted me and attended the issue. Now issue is resolved.
Thanks to all
Deepak
Tata Motors customer support has been notified about the posted complaint.
Nov 26, 2020
Updated by deepakcthali Sorry to inform. No one contacted till this time.
Nov 29, 2020
Updated by deepakcthali I am not able to use the vehicle now. Whenever I start vehicle. Whenever I start AMT failure light comes ON and some times after few minutes it responds, and some times not. attaching pic of the same.
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