Tata Motors Complaints & Reviews

Dear Authorities,
My name is Sweta Talyan, I am contacting Tata motors concerning the issue we are facing at the moment with the delivery of Tata Nexon XMS Model Grey color, from Shri Vasu, Meerut Road, Meerut, Uttar Pradesh. We have booked this vairant of Tata Nexon on 21st October with a promise to get the car anytime after Diwali but we agreed to receive the car on 20th November 2020 one day before the wedding event (21st November 2020 is Sagai Date) as this car is booked for the wedding gift. Two days before the delivery date we got call from one of the person from showroom saying we couldn't arrange the car, You can come to the showroom and we can discuss about the other possibilities. Me along with my whole family spent the day sitting at this Tata showroom So, that we can somehow convince to get this car arranged which we booked. At the moment are in very difficult situation and this Tata motors showroom refuse to give the models for which they accepted the payment. Now we have our wedding event and everything is on the extreme end. I am writing this email as a very last hope. Because the situation in house is very critical, I am desperately looking for some solution hence trying reaching here, if something happens to someone in our family or to the wedding as it is very difficult situation for us, I do not know whom we will make responsible.
Looking forward to some urgent solution to this problem.
kind regards
Sweta

Myself Munmun Ghosh, Dealer of Gas Agency. Resident of Chakdaha, Dist-Nadia, WB, 741222. I booked Tata Tiago XZ+ Silver Colour in my Farm, M/S Ghosh HP Gas Gramin Vitrak, from K. B. Motors Pvt Ltd, Ballyganj, Kolkata-19, WB. In order to make the booking, Shuvendu Paul, Sales Executive, committed to give me the car within 25 days but it has been 37 days till today. I have been in daily contact with Distributor and Consumer Care but have not yet received an exact date. Every time I call Consumer Care, it tells me to complain to the distributor. But what will the distributor do where Tata is not providing the car itself?

Beside it, i personally talk to AGM, Shiben Das, K.B. Motors, for getting the information about delivery of car but not providing any help, he crosses the limit of talking level. He expresses so rough attitude. Actually he is very abusive person. From my part i tried to make out him my recent issue though the car is very essential to run my business. But he did not understand the matter. Already i paid Rs. 20000/- (15000/- through NEFT and 5000/- cash) as advance.

As a customer we always seek to get smooth relationship between Distributor and Customer. But here i really very disappointed. After committed they are failure to keep their word.

So request to take a look at the subject. Also please take needful action very soon. Otherwise i will be facing very difficulties.

Munmun Ghosh
M/S Ghosh HP Gas Gramin Vitrak
[protected] / [protected]

I had booked Tata Nexon XZ+(O) Daytona Grey on 8th Nov, 2020 at your RKL showroom in Gorakhpur, and I was told that they will try to get it delivered by 20th Nov, 2020.

Though I understand that due to Covid-19, the manufacturing has been slow, unfortunately I am dependent on this car, since we have to travel in it on 25th Nov’20.

I have had a number of calls with the respective people at the showroom, but all I get to hear is a vague response asking me to wait endlessly.

I request you to let me know the exact date of my car’s delivery, due to time bound reasons mentioned above and so that I can plan/withdraw accordingly.

Waiting keenly for a response at the earliest.

I have been told by the dealer that TATA ALTROZ diesel vehicle will take only 2weeks for delivery. I have booked the car on 20th October 2020 in Schakralaya Motors Neyveli, by paying down payment of 21000. On road price in my town is 10, 17, 001/-. I have paid another down payment of 201196 and remaining 794805 in finance. It's been more than 3weeks now there is no proper update from the dealer when car will be delivered. Without allocating the car our dealer has asked the TATA finace team to release the full payment of 794805, now I don't have any proper update from dealer and monthly emi will be starting from December 2nd 2020. My family is total upset with my decision for booking this car, this is my first family car.

Dear Sir,
My altroz car got damaged n 31/10/2020, i had gone for repairing of car on 2/11/2020. I have cleared and submitted all documents related to my car insurance and zero depriciation insurance. M file was cleared on the same day of submission. They had said you can take delivery of your car in 4-5 days. I have waited for 4-5 days and called after that they had said the car parts were not available at the moment. They told me to contact store manager of Multitech motors llp faridabad haryana (tata motors), I contacted with the manager, they said me to wait for another 3-4 days. I waited again and contacted with them again. They are still giving baseless reason of delaying of my car. I have contacted with them again and again, they are just wasting my time. They don't have any replaceable parts which are gonna replaced with the damaged one. I am fed of being misguided and false promises from the store manager. I have never face such kind of difficulty in my life. I sometimes think of never purchasing any car of tata because of poor services and false promises. If i have something to rate on your services. I will give minus out 5. I cannot wait any lengthier..
Name of owner of vehicle - Neeraj Kumar
car No. - HR30V6093

I have booked Tata altroz xz red on 10th October from Belgaum Karnataka and as per delear he promised to deliver the car in 4 weeks but still I have not received the confirmation from them

I gave my car tata zest which is 5 years old, to the dealer, as there was a sound coming from the back wheel.I called the helpline and the mechanic told the brake lining has to be changed.
I took the car to the dealer who also confirmed that the linings has to be replaced. There were few more spares which the dealer changed and charged 9k totally. Infact the dealer kept it for an extra day. Today after taking the car, there were sounds from the front side, and when I called the dealer, the dealer told it must be because of the replacement of the parts. After further calls, the dealer told that the studs have become weak. There were no sounds from the front side till I have the car to the dealer. Now he says even though the studs are weak, you can still drive, only problem is in bumps there will be some sound coming, which is absolutely rubbish. He also adds that there is a very rare chance of the studs becoming weak.

Good Morning Sir,
This is Sundareswaran from batlagundu. I have booked Altroz XM rhythm model on 30.10.2020 for my company Phoenix crop care.
Booking no. 782 sundareswaran
XM rhythm (or)XM rhythm plus style Or XM plus sny variant available no problem sir for taking delivery. Sri china cars, Madurai. Still I am not getting any information from dealers side. Hardly 17 days gone without information. Pls arrange as early as possible.
Thanking you

I have bought a new tata nexon car from KVR Dream vehicle kannur kerala on 2/11/2020 and the vehicle showed oil leakage and reported to KVR service station and thay took the vehicle on 12/11/2020 for repairing. till now information regarding the vehicle .

I bought a tata tiago XZ in 2018 oct. But nowadays the car is totally misbehaving and do not show good pickup and also Tata motors service centres at Sangrama Baramulla(Apex Motors) and AM Tata service centre at Hyderpora Srinagar failed to resolve the problem after repeated visits

I booked tata tiago in 02.11.2020 in Bhasin tata Motors Mahasamund. but some family reasion I don't want to buy car..
I apply to return my booking amount just next day 3.3.2020.
But in MAHASAMUND CHHATTISGARH SHOWROOM they don't pickup my phone call and I don't have my money return back..
So Kindly take some action immediantly beacuse I have money problem...

I am using TATA Tiago for the past 14 months. Purchased a second hand vehicle from a seller directly and was quiet happy with the vehicle performance & response. Unfortunately past few months vehicle starts showing AMT failure indicator ON and used move gear from reverse/drive to neutral even though gear lever is in reverse/drive. Initially it used to happen at petrol stations and while parking at home etc. Two months back I gave the vehicle to Prerana Motors service center at Peenya explained the issue. They done a full service of the vehicle and told issue has been resolved by updating the latest software. I paid amount of Rs:9500/= and they said the total amount is for vehicle full service(20000kms). Next day after the service issue happened again and i called back and reported. They said monitor few more days but issue was not resolved. Yesterday (15/11/2020) I was on a main road with 80km/hr suddenly gear display showed 'N' vehicle speed reduced and finally had to keep the vehicle off for few minutes. I was lucky that there was no vehicle behind me otherwise it could have been lead to a major accident. Now i take the issue seriously and requesting to resolve this as soon as possible. Please note that I am not looking for a trial and error method but a permanent solution for this issue.

Hello sir
Oct 1 2020 ko tata ace gold liya hai gwalior showroom se 15 oct tak 3 time service center par le jana pda or baar baar vhi problem ho rhi hai is bajah se emi nhi pay kar ske so plz sir complaint file karke show room ya service center ko forward kare

Its been over 2 months and i have not yet received my Nexon XMS. Dealer told me that the VIN # has been received and the car would be delivered by 10th of Novemver and now he is saying that the VIN # is not yet received and i i have to wait longer. Dealer has stoped receiving my call now. Its been 70 days and now i think i wont receive the car from them.

I had booked a Tata Altroz XM Peteol on 18oct 2020 at INDERJIT CARS PVT LTD BOISAR MUMBAI considering that The car should be available on 14-16 Nov 2020, Diwali festival.
When last 6-7 days I call to sales exucutives they told me that car is not available...and we are unable to provide you on 14-16 Nov on diwali festiwal, Because TATA COMPANY is not responding... company delayed our order or not provided car for customer.
I am following up from last few weeks
But situation remain the same.when I was booking the car, sales executive committed car delivery available on diwali festival but till date nothing..If car is not available on date why executive committed to customer at the time of booking..
Please do something.

It is much difficult to get in and out of Tata Nexon Car as the door top curve point is not correct. Kindly find the solution regarding this. My neck is paining by getting in & out of my Nexon Car by frequent use.

We have booked Tata Nexon XZ on 1st Oct 2020 (Akar Motors Vaishali Nagar Jaipur) and were promised car will be available by 2nd November 2020.We said we will take the delivery on 13th Nov 2020 we were assured of delivery.But to our surprise when we went for delivery they said car is not available.We have already made payment on 17th Oct 2020.Still they are not sure when car will be available. Is this how they treat there customers. Not a single call from the executive after the payment was made regarding the status of booking. I had booked the car for taking my pregnant wife to my place of posting.This incident has ruined my festival and has caused me mental agony.

Company is selling cars where "Jerking" is a characteristic of the car. The service center have confirmed me on mail the car is like that only.

I book my tata altroz xz verient on August 2020 at the waiting period of 30-45 days but at Rajshree motors khokhra ahmedabad-380009 but they not delivered me altroz on time and giving me 5 times they gives wrong timeing of deleivery time and date and every they fail to fullfill thier commitment even my payment of cars is fully paid by me and give satisfacted answer and rudlly behave with us. The period of my booking is more than 78 days they not properly guide or not giving temporary solution till my altroze is delivered to me

I request to do not booked any TATA vehicles through Ram Auto Car Rohtak. He is a fraud dealer. He booked tata vehicles of peoples and delivered to another person with 20 to 50 thousand with extra benefit without booking. This dealer do the cheating with honesty people. He is a fraud. It is a blur of Tata motors. Be careful to connect with Rama Auto Car.