I gave my car tata zest which is 5 years old, to the dealer, as there was a sound coming from the back wheel.I called the helpline and the mechanic told the brake lining has to be changed.
I took the car to the dealer who also confirmed that the linings has to be replaced. There were few more spares which the dealer changed and charged 9k totally. Infact the dealer kept it for an extra day. Today after taking the car, there were sounds from the front side, and when I called the dealer, the dealer told it must be because of the replacement of the parts. After further calls, the dealer told that the studs have become weak. There were no sounds from the front side till I have the car to the dealer. Now he says even though the studs are weak, you can still drive, only problem is in bumps there will be some sound coming, which is absolutely rubbish. He also adds that there is a very rare chance of the studs becoming weak.
Tata Motors customer support has been notified about the posted complaint.