Tata Motors Complaints & Reviews

If your sales executive says 45 days and customers is okay with it and then customers book a vehicle...then also why there is delay in delivering??? Did customers put a gun and asked i want in 45 days only...why tata can't realize that...i[censored] said one date ...make sure of it or don't take the booking...your trust name fame all getting destroyed and more over ppl like me who bleived lot got totally disappointed...I hve booked nexon xma petrol in Patna ..ananya motors ...with promise of 45 days of delivery but now they are not sure of it ...whats my mistake in it?? What's right tata got to spoil any one plan for fanily...

I Ravendra Kumar, am the owner of Tata Indigo CS regisration no (UK07AQ6925). I am resident of Morna Bijnor Utter Pradesh . I am a big fan of Tata vehicles. It is proud feeling to be he member of Tata Family because Tata is a pride of India. But sir/madam some people are destroying the big name of Tata. There is Service Centre in Rudrapur, Uttrakhand name Bala ji Auto Links.Which is near about 150 km from my house. I sent my Indigo CS for service on dated 7 Oct 2020 the issue was bad mileage, acceleration and Turbo charger . They have done service without replacing Turbo charger and handover to me but after 30 km the engine was over speeded and over heat and the car stopped on the way and get it pulled with tractor to the workshop back. This time they told that engine needed overhauling and the estimated cost near about 35000 Rs to 45000 Rs.They called me to take back my car. They have done service properly and done the test drive. After test drive i observe that there was a very heavy smoke through smoke pipe. then they said to check the car once more and told me that there is crack in engine block. I have spent 70489.00 Rs till date and my car is in the workshop there and not ready. I am very disturbed and not satisfied with them because i am facing very much problems without my car till date.
Please consider my problem and take a strong action against Bala ji Auto Links Rudrapur Uttrakhand.
Thanks & Regards

Date 05 Nov 2020 Ravendra Kumar
VPO - Morna, Bijnor
Moile No. - +91 [protected]

Dear Sir,
I have complaint no from Tata Motors.[protected]
On 28th Oct 2020, I was returning home from office. On the way in running condition lever get locked in 3rd gear. I stopped car slowly and tried again and again to come in Nutral condition. Somehow after some time it get working condition but not smoothly. I came home and requested for checking to authorized Garage. They took car to garage and that time lever is completely locked. They checked car and told me need to change gear box or repair existing.
But why should I have to face this issue, as car is purchased in Jan-2018. and Driven only 30, 000 KM. If it is design or manufacturing defect then Tata Motors should give replacement of gear box.

Dear Tata motors,
It was one of my dream to purchase my own car and i have accomplished with buying a brand new tata altroz before 25 days ago. But i had a terrible experience few days ago, that one of the front tire's side wall has been cut/hole was created due to sharp edges or stones on the road. I couldn't believe the tire was damaged in a such a way the attached image shown due to a sharp stone on the road. Its really heartbroken moment for a middle class person like me. To be frank i am not at all capable to bear these kind of expenses in the middle of paying car loan emi's. Hope tata will consider my kind request and provide a replacement for my tire. Please please please its a humble request.

Respected sir/Madam
I had booked Tata nexon XMS petorl vehicle on 5th of October 2020. The Bellad Motors Ballari are not giving proper response. I was promised to deliver the vehicle within 4 to 5 weeks. It is already 5th week running and billing is not yet done and always sherk their responsibility by saying that though the amount is paid the billing is not done by the company for petrol vehicles. At one stretch I think there is no fun in following the *Atmanirbhar* or make in India. The other companies are at the door steps to deliver their vehicle, but where as the Tata motors which is known for the good services, now a days became in active. The hike in the market for nexon is going to fall down and will lose its significance because of its service at present situation. Jan 2021 Automobile Expo will be held and many companies will be waiting to grab the opportunity. My booking details are annexed herewith. I had also sent a mail, but no proper response from them. The loan is also sanctioned and if the vehicle is not allotted, once again it will be cancelled. I have to do all paper work from beginning.
So kindly do the needful at the earliest possible time.
Waiting for the best response at your end.

Regards
Anil Kumar
Advocate
Hosapete
Karnataka
583201

I have booked TATA Nexon (P) XMS Grey on 07/09/2020 that is 7th September 2020, at Gold Rush Faizabad Road opp, HAL, Lucknow. Today is 4th October(as i am writing this). The booking ID is 1-1TOP1Q4F
Complaint ID:[protected]

Kindly resolve the delay in delivery of my vehicle. Also provide me with 3yrs of warranty in case vehicle delivery exceeds over a period of one month, as promised by TATA Motor Customer Care Executive.

Mob no. [protected]
Prakash Tiwari s/o Anita Tiwari

Dear sir,

I have booked tata nexon XM petrol dated 10th of October 2020 in patna from ananya auto agency pvt Ltd. The dealer has committed that we should delivered your car with 5 week. But now they are telling that now it will took 3 week to delivered the nexon XM petrol car. I need the car on 14 th of November 2020.but the dealer is not giving any confirmation. They are only false commitment. Is it tata customer service???? It is hearting my sentiment... If I will not get the nexon... I will leave the brand(Tata) for ever...

I have booked my car and given advance on 21 Sept 2020 and they committed it will delivered within 15 days. Today its 4th Nov, still car is not yet delivered. Dealers are saying it will further take one month more.

Now I am calling them they are not even picking up my call. I dont have any transparency on my Car delivery.
Car Model : Tata Nexon XM
Variant : Petrol
Dealer : Jaika Motors, Sawangi Raod Wardha Maharashtra

I had taken Tata Tiago xz in Prerana motors Rjajinagar Bangalore on 18/jan/2020. they registered my vehicle with the wrong model I have informed them one year back but they are responding. now i am unable to get insurance due to wrong model.

Prerana Motors manager rajan:
[protected]

This is to inform you that 21st October I took our Vehicle Tata Xenon, Jantha Automobile Pvt Ltd At Hospet, KarnatakaI requested for estimation for servicing & they said to leave the vehicle for checking & making estimation properly, so that I leaved vehicle there itself, three days I took my vehicle from serivce centre but they didn't gave estimation till now, I make daily follow-up with Mr. Mehabub and irfan they are not responce not pick calls also I fed-up with them kindly provide us estimation for our Vehicle is break down since 1 month this solar company vehicle as per our company rules we need proper estimation.
Thanks & Regards
Ramesh H
[protected]
Madhav solar Karnataka Pvt
Koppal Karnataka

I have booked tata nexon on October 5th 2020 and for the occasion of daasara 26th of October. But failed to deliver 26th and every day saying next two days.
I got frustrated and went showroom meet GM. They are saying after 30 days another 20 days to deliver and chance are very Less.
I don't what the tata motors management doing for this type of show room mistakes.
I can definitely say all are losing trust on tata motors.
Please short out this type problem as soon as possible.

Sir, I'm Sijo yohannan from kayamkulam, last
december 2019 i received tata harrier xm model from ncs tata showroom kayamkulam, 19-Oct-2020 when we driven the car suddenly brake down, then we informed the road service assistant thay came and taken the car to muthoot service center kottarakkara and thay checked the car and tell us the fuel pump bis craked.
Till now we didn't received the car we can't able to do our personal things without car. We informed regional manager also but no reply we need the car immediately.Please do needful
Car reg no : KL 31P1348
Mob no:[protected]

Sir, I'm Sijo yohannan from kayamkulam, last
december 2019 i received tata harrier xm model from ncs tata showroom kayamkulam, 19-Oct-2020 when we driven the car suddenly brake down then we informed the road service assistant thay came and taken the car to muthoot service center kottarakkara and thay checked the car and tell us the fuel pump is craked.
Till now we didn't received the car we can't able to do our personal things without car.
We informed regional manager also but no reply we need the car immediately.please do needfull
Thanks

My car Tata altroz XT model got delivered on[protected]two months old) at Jasper industries Vijayawada pin-520012. Till now registration is not completed with RTO due to dull/light chassis number punching which is on down side of the driver side window. Show room people had uploaded chassis number images multiple times to RTO and the same has been rejected by RTO. I am not getting proper solution/support from Sales team and they are saying that this is the problem with RTO not with the vehicle. Already my temporary registration has expired and i cannot drive the car without registration on the road as per rules and insurance also not covered if any damage happens to my vehicle. Hence please take serious step and do the needful as soon as possible.

Below is reference image of the chassis number.

Sir,
My Tata Truck 1613 bearing no, OR 02 BP 2505 was send to Tulsian Motors, the authorised Service Centre for Tata Trucks at Sambalpur in Odisha for repair. First they repaired the fuel pump and payment was made. But the problem couldn't rectified. Then again the fuel pump was send for repair. After second repair the problem remains the same. They are not able to detect the defect and working on trial basis. Already more than 15 days has passed but still my truck is in the workshop and their service setup not able to detect the defect. I request you to kindly up with the service department for proper repair of my truck.
Regards
S S Chand
Super Gas, Bhawanipatna, Odisha - 766001
Mobile [protected]
email [protected]@gmail.com

Sir. 4 sep 2020 ko gwalior se tata ace gold MP07L7322 purchase kiya hai

Sir 20 days ke under 3 baar gaadi ko service center le jana pda or har baar vhi same problem ho rhi hai vehicle sir load bhi nhi le rhi hai jitni uski pass hai or pickup bhi kam hota jaa rha hai sirf 20 dino ke andar agar sir aise gaadi ki halat rhi toh EMI kaise pay kar paayenge .

Sir meri request hai ki mere is complaint ka aap jald hi jawab de..

Name - Ramkesh
kushwah

I'm booked tata tiago xt with Rs5001by upi payment method from puneet automobile azamgarh, 's Jaunpur branch dated 19/10/2020.He promised to give car onroad price 580000/on date 24/10/2020 but dealership not delivered car timely. He demanded more money for delivery .I'm cancelled deal 24/10/2020 but dealership not refunded my booking amount and harassed me. Please resolved my problem immidiatly.

Right from the day of delivery of Nexon to me, there are issues in a)HVAC, b) bubbles in front windshield, c) Rust in front disc brakes, and d) sharp edge in front driver door due to poor quality beading finishing. Because of this I got blood injury on forehead near eye while opening door from outside.
Kindly refund my money and take the defective car back.

My booking is done on 26th of September 2020 at TAFE Access, Coimbatore -Tamil Nadu. At the time of booking, they promised me to delivered my new Tata Nexon XM Blue color within 3 weeks. I made a initial payment of Rs.50000 on booking. Later from Bank loan, they have credited 6.06 lakhs. Balance will be paid at the time of delivery.

As I am expecting that I will get my new car before 19th of this month.
when I ask for my status, no one is aware of the status and keeps prolonging.

Upon speaking to Manager, he gives me a reply that delivery will take 4 to 6 weeks. When I ask about delivery promised in 3 weeks during booking, I am not getting proper reply.

During booking, its been clearly explained to executives about my travel and expecting delivery within 3 weeks.

But they do not give any specific answer to me.

Now its been more than 4 weeks and still no clue on my vehicle status.

I did not expect such a response from this dealer.

Please expedite my delivery.

Receipt is attached.

Thanking you

Customer service and damage in the mirror at the time of delivery on 28/10/2020.