Tata Motors Complaints & Reviews

Dear Sir,
I have complaint no from Tata Motors.[protected]
On 28th Oct 2020, I was returning home from office. On the way in running condition lever get locked in 3rd gear. I stopped car slowly and tried again and again to come in Nutral condition. Somehow after some time it get working condition but not smoothly. I came home and requested for checking to authorized Garage. They took car to garage and that time lever is completely locked. They checked car and told me need to change gear box or repair existing.
But why should I have to face this issue, as car is purchased in Jan-2018. and Driven only 30, 000 KM. If it is design or manufacturing defect then Tata Motors should give replacement of gear box.

Dear Tata motors,
It was one of my dream to purchase my own car and i have accomplished with buying a brand new tata altroz before 25 days ago. But i had a terrible experience few days ago, that one of the front tire's side wall has been cut/hole was created due to sharp edges or stones on the road. I couldn't believe the tire was damaged in a such a way the attached image shown due to a sharp stone on the road. Its really heartbroken moment for a middle class person like me. To be frank i am not at all capable to bear these kind of expenses in the middle of paying car loan emi's. Hope tata will consider my kind request and provide a replacement for my tire. Please please please its a humble request.

Respected sir/Madam
I had booked Tata nexon XMS petorl vehicle on 5th of October 2020. The Bellad Motors Ballari are not giving proper response. I was promised to deliver the vehicle within 4 to 5 weeks. It is already 5th week running and billing is not yet done and always sherk their responsibility by saying that though the amount is paid the billing is not done by the company for petrol vehicles. At one stretch I think there is no fun in following the *Atmanirbhar* or make in India. The other companies are at the door steps to deliver their vehicle, but where as the Tata motors which is known for the good services, now a days became in active. The hike in the market for nexon is going to fall down and will lose its significance because of its service at present situation. Jan 2021 Automobile Expo will be held and many companies will be waiting to grab the opportunity. My booking details are annexed herewith. I had also sent a mail, but no proper response from them. The loan is also sanctioned and if the vehicle is not allotted, once again it will be cancelled. I have to do all paper work from beginning.
So kindly do the needful at the earliest possible time.
Waiting for the best response at your end.

Regards
Anil Kumar
Advocate
Hosapete
Karnataka
583201

I have booked TATA Nexon (P) XMS Grey on 07/09/2020 that is 7th September 2020, at Gold Rush Faizabad Road opp, HAL, Lucknow. Today is 4th October(as i am writing this). The booking ID is 1-1TOP1Q4F
Complaint ID:[protected]

Kindly resolve the delay in delivery of my vehicle. Also provide me with 3yrs of warranty in case vehicle delivery exceeds over a period of one month, as promised by TATA Motor Customer Care Executive.

Mob no. [protected]
Prakash Tiwari s/o Anita Tiwari

Dear sir,

I have booked tata nexon XM petrol dated 10th of October 2020 in patna from ananya auto agency pvt Ltd. The dealer has committed that we should delivered your car with 5 week. But now they are telling that now it will took 3 week to delivered the nexon XM petrol car. I need the car on 14 th of November 2020.but the dealer is not giving any confirmation. They are only false commitment. Is it tata customer service???? It is hearting my sentiment... If I will not get the nexon... I will leave the brand(Tata) for ever...

I have booked my car and given advance on 21 Sept 2020 and they committed it will delivered within 15 days. Today its 4th Nov, still car is not yet delivered. Dealers are saying it will further take one month more.

Now I am calling them they are not even picking up my call. I dont have any transparency on my Car delivery.
Car Model : Tata Nexon XM
Variant : Petrol
Dealer : Jaika Motors, Sawangi Raod Wardha Maharashtra

I had taken Tata Tiago xz in Prerana motors Rjajinagar Bangalore on 18/jan/2020. they registered my vehicle with the wrong model I have informed them one year back but they are responding. now i am unable to get insurance due to wrong model.

Prerana Motors manager rajan:
[protected]

This is to inform you that 21st October I took our Vehicle Tata Xenon, Jantha Automobile Pvt Ltd At Hospet, KarnatakaI requested for estimation for servicing & they said to leave the vehicle for checking & making estimation properly, so that I leaved vehicle there itself, three days I took my vehicle from serivce centre but they didn't gave estimation till now, I make daily follow-up with Mr. Mehabub and irfan they are not responce not pick calls also I fed-up with them kindly provide us estimation for our Vehicle is break down since 1 month this solar company vehicle as per our company rules we need proper estimation.
Thanks & Regards
Ramesh H
[protected]
Madhav solar Karnataka Pvt
Koppal Karnataka

I have booked tata nexon on October 5th 2020 and for the occasion of daasara 26th of October. But failed to deliver 26th and every day saying next two days.
I got frustrated and went showroom meet GM. They are saying after 30 days another 20 days to deliver and chance are very Less.
I don't what the tata motors management doing for this type of show room mistakes.
I can definitely say all are losing trust on tata motors.
Please short out this type problem as soon as possible.

Sir, I'm Sijo yohannan from kayamkulam, last
december 2019 i received tata harrier xm model from ncs tata showroom kayamkulam, 19-Oct-2020 when we driven the car suddenly brake down, then we informed the road service assistant thay came and taken the car to muthoot service center kottarakkara and thay checked the car and tell us the fuel pump bis craked.
Till now we didn't received the car we can't able to do our personal things without car. We informed regional manager also but no reply we need the car immediately.Please do needful
Car reg no : KL 31P1348
Mob no:[protected]

Sir, I'm Sijo yohannan from kayamkulam, last
december 2019 i received tata harrier xm model from ncs tata showroom kayamkulam, 19-Oct-2020 when we driven the car suddenly brake down then we informed the road service assistant thay came and taken the car to muthoot service center kottarakkara and thay checked the car and tell us the fuel pump is craked.
Till now we didn't received the car we can't able to do our personal things without car.
We informed regional manager also but no reply we need the car immediately.please do needfull
Thanks

My car Tata altroz XT model got delivered on[protected]two months old) at Jasper industries Vijayawada pin-520012. Till now registration is not completed with RTO due to dull/light chassis number punching which is on down side of the driver side window. Show room people had uploaded chassis number images multiple times to RTO and the same has been rejected by RTO. I am not getting proper solution/support from Sales team and they are saying that this is the problem with RTO not with the vehicle. Already my temporary registration has expired and i cannot drive the car without registration on the road as per rules and insurance also not covered if any damage happens to my vehicle. Hence please take serious step and do the needful as soon as possible.

Below is reference image of the chassis number.

Sir,
My Tata Truck 1613 bearing no, OR 02 BP 2505 was send to Tulsian Motors, the authorised Service Centre for Tata Trucks at Sambalpur in Odisha for repair. First they repaired the fuel pump and payment was made. But the problem couldn't rectified. Then again the fuel pump was send for repair. After second repair the problem remains the same. They are not able to detect the defect and working on trial basis. Already more than 15 days has passed but still my truck is in the workshop and their service setup not able to detect the defect. I request you to kindly up with the service department for proper repair of my truck.
Regards
S S Chand
Super Gas, Bhawanipatna, Odisha - 766001
Mobile [protected]
email [protected]@gmail.com

Sir. 4 sep 2020 ko gwalior se tata ace gold MP07L7322 purchase kiya hai

Sir 20 days ke under 3 baar gaadi ko service center le jana pda or har baar vhi same problem ho rhi hai vehicle sir load bhi nhi le rhi hai jitni uski pass hai or pickup bhi kam hota jaa rha hai sirf 20 dino ke andar agar sir aise gaadi ki halat rhi toh EMI kaise pay kar paayenge .

Sir meri request hai ki mere is complaint ka aap jald hi jawab de..

Name - Ramkesh
kushwah

I'm booked tata tiago xt with Rs5001by upi payment method from puneet automobile azamgarh, 's Jaunpur branch dated 19/10/2020.He promised to give car onroad price 580000/on date 24/10/2020 but dealership not delivered car timely. He demanded more money for delivery .I'm cancelled deal 24/10/2020 but dealership not refunded my booking amount and harassed me. Please resolved my problem immidiatly.

Right from the day of delivery of Nexon to me, there are issues in a)HVAC, b) bubbles in front windshield, c) Rust in front disc brakes, and d) sharp edge in front driver door due to poor quality beading finishing. Because of this I got blood injury on forehead near eye while opening door from outside.
Kindly refund my money and take the defective car back.

My booking is done on 26th of September 2020 at TAFE Access, Coimbatore -Tamil Nadu. At the time of booking, they promised me to delivered my new Tata Nexon XM Blue color within 3 weeks. I made a initial payment of Rs.50000 on booking. Later from Bank loan, they have credited 6.06 lakhs. Balance will be paid at the time of delivery.

As I am expecting that I will get my new car before 19th of this month.
when I ask for my status, no one is aware of the status and keeps prolonging.

Upon speaking to Manager, he gives me a reply that delivery will take 4 to 6 weeks. When I ask about delivery promised in 3 weeks during booking, I am not getting proper reply.

During booking, its been clearly explained to executives about my travel and expecting delivery within 3 weeks.

But they do not give any specific answer to me.

Now its been more than 4 weeks and still no clue on my vehicle status.

I did not expect such a response from this dealer.

Please expedite my delivery.

Receipt is attached.

Thanking you

Customer service and damage in the mirror at the time of delivery on 28/10/2020.

I booked car from tata motors and loan was also disbersed but due to an emergency I wanted to cancel it but dealer applied rto registration without asking me and continously harassing me to deliver it and demanding down payment

The Worst has WORSEN..

#tatamotors #hexa #badcutomersupport #worsthasworsen #patheticsupport

My story comes with a heavy heart and disbelief I never thought I would be in a position where I am left with no choice but to take help of social media in order to get some response from TATA, it’s a sad state where I have posted many positive feedbacks and lovely experience of HEXA XTA, I have to admit that those were is mere excitement and now when the actual picture came in front I am deeply saddened.

A few words of my back ground, perhaps I am the oldest fan of TATA in passenger cars starting with their first Indica and then upgraded Indica, followed by Safari storme and now to HEXA XTA. While many o[censored]s may take this as false information so I am even writing the registration number of the vehicles for the verification purposes, perhaps even some TATA guy who is lesser lethargic then the ones who are dealing with me will find time to study the pain.

TATA INDICA : UP14V 6329
TATA SAFARI STORME : UP14CA9667
TATA HEXA : UP14 DJ 3266

Every moment of these purchases I have gone through bad referrals from all my known peoples and some of the typical sentences were.

Don’t take Tata product they are terrible in support..
Don’t keep tata car even one day post three years, else it will show its true colors.
Tata Can only make trucks, don’t buy passenger cars.

I really don’t know why I didn’t listen to them and went on purchased TATA cars throughout my life because of many obvious reasons as you all know being supportive of INDIAN company.

This belief and trust of mine has shattered and I have suffered a lot, all troubles of Indica were ignored because let’s give them chances they are new and will gradually improve the platform, promises of SAFARI quality were told to me by the dealer sales team now that TATA is using the expertise of Jaguar and Land rover so be assured of it, however I had huge trouble of AC. Let’s keep the story short and come to current one.

I purchased my HEXA XTA vide number UP14 DJ 3266, on 26 September 2017

March 7th 2020 I found that there is a minute cracking sound when I switch in the AC, out of my aged experience with TATA it was clear that might be a fuse or some issue which I will get it addressed when I visit the workshop. However I did call their customer care 1800 no of 15h March and updated this, I was advised to visit the nearest dealership, one more thing usually we keep the number of workshop people whom we get our cars serviced regularly, in my case it was concorde motors Patparganj but they have shut down shop, so I complaint to their toll free number and these people act like a bot with typical answers.

Thanks to CORONA I couldn’t go to workshop but I was abit relaxed that it was announced that car services shall be extended.
Another major factor was my job comes under essential services and hence I was given an ePass for movement during corona, the ePass needed a car number and it to be pasted on windshield hence I used my other car and HEXA was idle at home as I cannot use both the cars during corona.

I took my HEXA to SAGAR MOTORS Noida on 13th October and I was told that the AC compressor has gone….

The chain of pain started from the same day..

Let me be very clear here that I am not posting this message to save my few thousands but to make people aware the torture I have gone through.

I decided to approach the correct forum which is customer care centralised email, regional manager customer care, dealership all in loop and decided to escalated the request to higher authority if the action is not taken, to my surprise the BEST LETHARGIC TEAM OF Tata Motors didn’t even tried to contact me except the emails which has come from dealership end proposing me discount in repairs.

Can you believe that ?? I now realise that why my friends were opposing going to this brand and also had various apprehensions. All were true..

A 20 Lakh car, meter ticking 47000 Kms only, always serviced on time from dealership has AC compressor gone. And the TATA Support team didn’t even have time to respond, the answer from dealership end is three years have been passed and we guaranteed your vehicle till three years.

Wow, perhaps they didn’t know that the AC compressor of any car be it, has a minimum life of ten years, I would have accepted their arguments if the vehicle would have run more Kms or their might not be CORONA which has forced me not to come out.

I am not surprised now by Tata Motors out of their attitude in taking this case forward. I also heard that we took the case to proper forum of customer care and they rejected.

Rejected ??? as if I am begging for a discount, I just want them to accept the fact that their best CAR HEXA XTA AC compressor can go off in three years and few days.

Just accept this fact that you have fooled us by the name of inheriting jaguar or land lover legacy while selling tata cars and it is nothing but a piece of [censored] which won’t work even 10 days after 3 years.

I will gladly junk this away, but answer this publicly and accept this, you made mockery of me by not following the peoples recommendation not to go for TATA BRAND.

YOU CAN CHANGE THE SHAPE AND NAME OF YOUR PRODUCT, YOU CANNOT CHANGE YOUR ATTITUDE IT HAS WORSEN FROM WORST.

Why should I alone enjoy the humiliation, dear tata motors, please prove that whatever I am saying is not correct or face the firing. Of course I will take you to consumer forum but first taste the social media.

#tatamotors #hexa #badcutomersupport #worsthasworsen #patheticsupport