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Tata Motors Complaints & Reviews

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Updated: Nov 5, 2025
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S
Shashi Nitave
Aug 22, 2020
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Address: Solapur

Hello,

I booked tata nexon and yesterday (21 aug 2020) i made full payment and started my insurance, started car loan. Promised delivery from tata motors dealer sterling motors, solapur was today (22 aug) but got to know from dealer that they didn't received car from tata motors plant yet.

Here tata motors is responsible for loss i had on this. I was expecting my car on auspicious day and after making all the payment dealer says we dont have your car present in showroom yet.

@tatamotors may i expect my car delivery asap?

Regards,
Shashi
Tata Motors customer support has been notified about the posted complaint.
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    abingeorgeag
    Aug 22, 2020
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    I have booked the new tata tiago xz+ single tone white colour petrol bsvi model from "malayalam vehicles india pvt. Ltd." (Kattappana outlet, idukki, kerala) on 11th july 2020 by paying a token amount of rs 3000/- against their commitment to give me the delivery on a period of one and a half months.

    As per my commitment all the documents and finance has been completed and waiting for the car to be allocated to proceed with the downpayment.

    I enquired with the dealership about the delay in getting the car allocated and the excuse they provide is that there is no stock available in production plant which is causing the delay.

    The same excuse has been repeated several times and this has made my first car experience totaly worse.

    I have send a mail regarding the same to [protected]@tatamotors.com but i havnt received any reply from their end.

    This experience has made be think of even cancelling the booking.

    Expecting your replay on the clarification as early as possible.

    With regards,
    Abin george
    +1 photos
    Tata Motors customer support has been notified about the posted complaint.
    Aug 22, 2020
    Updated by abingeorgeag
    I havnt received any update regarding this issue but the status is shown as resolved.
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      Swapnil Kumar Verma
      Aug 22, 2020
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      My name is swapnil verma. I have booked tata tiago (Xt variant - white).

      The executive had promised me that the tiago will deliver in 7 days, based on this i booked on 31/07/2020 expecting the delivery before 7/8/2020.

      But till this date i haven't received the vehicle also not any update.

      Why is the company giving false promises?

      Actually i am a social media influencer with 2.6 million+ youtube subscriber & also i made many motivational videos on tata group & ratan tata.

      But this time i am very disappointed.

      I hope that after this complaint i will get a solution, and i can trust tata and promote the brand even more.

      Dealers through whom i have made a booking :

      Tata motors - rkl motors
      Ground floor
      Sonauli bypass road
      Maharajganj - 273155

      Thanks & regards
      Swapnil kumar verma
      Mo. [protected]
      Tata Motors customer support has been notified about the posted complaint.
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        C
        Chandan Barik
        Aug 21, 2020
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        Dear sir/madam
        This is alpha barik from jeypore, koraput, odisha. I have bought a tata tiago, xz plus on 10.08.2020. But it showed a problem on 18.08.2020 while shifting the gear lever from 5th gear to down gears. It stuck in the 5th gear. After some try it worked. But again today the same happened. But this time it stuck and i called for the help from the lankeswari motors, jeypore from where i had bought it. Immediately they responded and came to the spot where my car had stopped. But the problem could not be solved and they had to take it to their workshop. I feel very sad for the fault in the new car. Hope necessary steps will be taken by tata motors in this regard to sortout the problem and get me out of mental tension for my newly bought car.
        +2 photos
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          C
          Chandan Kumar Anand
          Aug 21, 2020
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          Address: Ananya Motors Patna

          Hello, sir/madam, myself banty yadav. On 20th aug' 2020 i alongwith my family members was travelling by my own vehicle i. E. Tata safari storm regd no. Br11pb 5200 from purnea (Bihar) to patna (Bihar). During journey while i arrived at sonpur, dighaghat, a place 15 kms away from patna (Bihar). I stopped my car some time there for some essential work. After 10 minutes i wanted to open the gate of the car but the lock could not be opened. I tried time and again to push the key inside the lock but i failed to opened the gate of the car. Seems it has got computerized locked. I called to customer care for support on customer care contact no. [protected] more than 20 times since 20th aug' 2020, 2300 hrs to 21st august' 2020 1200 hrs. After repeated request to customer care my vehicle evacuated to ananya motors patna. Yet there at ananya motors i was seated in waiting for more than 06 hours but did not get solution so far. Neither i got solution of the problem nor got offered of fooding or lodging as per the provision. I experienced very poor service of tata motors. It was totally disgusting services, i experienced.
          Tata Motors customer support has been notified about the posted complaint.
          Aug 21, 2020
          Updated by Chandan Kumar Anand
          Details of Vehicle:- Reg NO. BR11PB5200, Modle - Safari storme, Variant- Safari Storme Ex 4x2 Refreshed, colour- perl white, First sale date- 15.01.2018, Actual delivery date - 15.01.2018, Warranty end date- 14.01.2021, Warranty end Km- 100000, Last dealer- SHANKAR MOTORS PVT LTD-3003240. Last owner- Chandan Kumar Anand.
          Aug 21, 2020
          Updated by Chandan Kumar Anand
          The Vehcile is still available at Ananya Motors Patna.
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            S
            sourabhsingh18s
            Aug 21, 2020
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            I bought nexon xz+ in may 2019... After 6 months steering problem started and i visited service center they tightened nut and said nor ita ok.. After 1 month same problem started
            I bought this car with a trust in tata for rs 12 lakhs
            Tata claims to have first 5 star rating car.. How it can be possible... There is risk of accident and death by failure of steering
            Plz revert as this is very common problem in nexon as per my knowledge
            Plz help as soon as possible
            Tata Motors customer support has been notified about the posted complaint.
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              Sushantraj Thorat
              Aug 20, 2020
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              Address: Karachiwala motors (kamo) midc ahmednagar maharashtra

              I booked my tata nexon xz+( daytona gery )on 1st july and they promised us delivery in 10 to 15 days but everytime when we asked them then they tell reasons and delaying delivery on nexon. And today is 20augest. Now we are so much irritated.
              Tata Motors customer support has been notified about the posted complaint.
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                E
                eeresh
                Aug 20, 2020
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                Back office data entry work from home

                Address: no 39 6th cross C.L RAMAIAH LAYOUT, shampura bangalore north

                Hi, my self Eeresh murthy k.m, I am a student, studying 2nd puc in Bangalore, i had got a call from naukri.com telling that sir, you have been selected for data entry operator work from home job in TATA MOTOR company, and after some time a call came in the name T.M setty, sir i am priya talking from TATA motors telling that sir you have to attend a online interview, sir if you get selected we will provide job and took 1250/- uniform fee,...
                +8 photos
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                Dagger07
                Aug 20, 2020
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                I have booked tata harrier xz dark edition from punit automobile mumbai through csd. I have completed all the formalities and had taken a loan of 1000000 and disbursed the cost of vehicle to csd fort mumbai. The day i was about to go to take delivery i was informed that that vehicle is not present with csd as the prices have increased. I had not received any prior information neither from dealer nor from tata. I have booked the vehicle on 25th july that is 15 days before price rise.Due to mis communication between dealer and corporation tata i have been made to suffer and being asked for settle for some other colour. Its a sheer betrayal from tata and brings a trust issue with the brand. Both the showroom and corporation is not able explain the reason. Its been 3 days and i m not being guided so as to what can be done inspite of being aware that i have taken a loan which has been disbursed to csd and for which i will be paying emi from next month without getting vehicle. Its a sheer loss at my part. Pls look into the matter urgently and help me to get the booked vehicle.
                Tata Motors customer support has been notified about the posted complaint.
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                  G
                  Goldy Nath
                  Aug 19, 2020
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                  Address: Kayamkulam , Kerala

                  I have booked the tata altroz (Xm) red color petrol bsvi model from "ncs automotives" (Kayamkulam outlet, kerala) on 10th july 2020 by paying a token amount of rs 21000 against their commitment to give me the delivery on 15th august 2020 (Marriage purpose) and the same was mentioned in the invoice also, again on 5th august we paid another rs 50000 for easy availability of the car as per the instructions from the executive mr ratheesh. As per the commitment by the dealer, i called the executive today on 18th august for the final payment. But the executive don't respond. And after called the finance manager he replied me that he will inform me the status after checking their system. But no one called me till today evening. Then i directly went to the showroom and meet the manager one mr manoj and informe me that they can't delivered the vehicle on the due date. Finally he asked me to contact the agm and when we called the agm he says some excuses.
                  We are not accepting such a irresponsibility from the side of such a reputed firm like tata motors.
                  We need the delivery on 20th august. If there is no other option as this order is for a wedding purpose.

                  Expecting your replay as early as possible.

                  With regards,
                  Goldy r n
                  +1 photos
                  Tata Motors customer support has been notified about the posted complaint.
                  Same is happened in my case they have delayed 1month. Committed was oct 3rd as on Oct 10 they are saying manufacturing only not started. I booked ok September 5th. Worst service
                  Chalapathi Rao V's reply, Nov 8, 2020
                  Chalapathi Rao V Oct 11, 2020

                  Same is happened in my case they have delayed 1month. Committed was oct 3rd as on Novmber8 they are saying manufacturing only not started. I booked ok September 5th. Worst service
                  I have booked the Altroz XZ petrol variant on 17 october & assured that it will got delivery on Diwali but still getting the same update from dealer that it is not arranged yet.
                  No update is coming from Dealer, I have to called the executive on every alternate day to get the status but not getting delivery status they just give the fake assurance.
                  As a Indian Consumer we trust our Indian Brands but disappointed after seeing such response from a Indian company like TATA Motors.

                  tata altroz delay in delivery - Comment #3765454 - Image #0
                  Hi,

                  I have booked Altroz Xm+ New variant in two showrooms for getting delivery soon. Its almost 60 days, Still I’m waiting for the delivery.

                  Please I need support.
                  Please help me to get vehicle soon
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                    Akarsh Pasi
                    Aug 18, 2020
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                    Address: sunil automotives, chhindwra, madhya Pradesh

                    I have booked a tata tiago xz on the 23rd of July. after making us wait longer than the promised period, the dealership is asking for extra money in the name of the price hike.

                    booking date and ex-showroom price:- 23/07/2020; Rs 570000/-

                    delivery date and new ex-showroom price:- 26/08/2020; Rs 583000/-
                    +1 photos
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                      Manish Bangru
                      Aug 18, 2020
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                      Address: MIRZAPUR UTTAR PARDESH

                      Dear sir/ madam,
                      I have vehicle up65dh7066. The car was with me in my home garage and got message from okey motors. Your job card opened at okey motors mirzapur. Why i am receiving faltu message and getting headache and stree regarding. Shall i ourchase vechicle for geeting strees? Shall i purchased vehicle for doing complain on complain portal. I am not binding to doing all thing please ask sorry and pay compensation for my getting stress and anxiety. Plz
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                        Unnni
                        Aug 16, 2020
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                        Address: Tata motors Muthoot kollam

                        My vehicle is Tata nexon amt 2020 am faced a pathetic situation from my vehicle, the day 14/08/2020 I am completed my first service from Muthoot Tata motors Kottarakkara
                        After am travelled to ernakulam, on the way to Ernakulam vehicle stopped Suddenly. A symbol visibile in cluster engine is in on condition but gear not shifting. It’s about 10 pm am stuck in the middle of the road, how a 2 month old new vehicle could stop in running condition
                        Am very disappointed and am very sorry to say this it’s a big issue from Tata motors
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                          Jaisimha Vasudevan
                          Aug 16, 2020
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                          Hi team, i have booked tata nexon xz - green on 17th july 2020 from gokulam tata - chennai and was promissed that, i will be delivered in 4 weeks maximum, but still vehicle was not yet even allocated from pune. This is the latest feedback from the delaer. Please expedite the allocation of vehicle or be transperent in vehicle's status.
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                            P K Bhargavan Nair
                            Aug 16, 2020
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                            Address: Malayalam Vehicles , Aluva Ernakulam

                            Dear sir,

                            I have purchased a tata car (Tiago z+ vehicle number kl 41 p 5934) 01/02/2019 we received the car. From the purchase month onwards we were complaint to the malayalam motors regarding the mileage issue. And no one sort it out the problem we were faced. The company told us 23 is the average mileage for the car. But from the month of purchase to till date we have get only 10 - 12 km per litre. Almost 10 km less from the company promised mileage. We change the service centre to sort the issue. We gone for focus motors. They also can't solve our issue. I think there is some manufacturing defects for our car. Z+ series we are taken first. Tata company please sort it out our issue. Actually we purchase tiago car based on the mileage only. But unfortunately we had bad luck. I am requesting you to solve the issue by take the car back and give a new car or solve the mileage issue with out paying any money. Because all free services we request them to clear the issue.
                            +1 photos
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                              Anup Akalapur
                              Aug 16, 2020
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                              Resolved

                              Hello, i have booked a tata nexon xz+ (O) variant on july 2 from manickbag motors, we were promised to get the vehicle in 15 days, till the day no details are being shared regarding the booking, we also mailed the problem to tata motors there has been no action taken yet. Complaint number [[protected]] very unprofessional behavior, really disappointed with their service. Please look into the matter as soon possible.

                              Thank you..
                              Sep 11, 2020
                              Complaint marked as Resolved 
                              Tata Motors customer support has been notified about the posted complaint.
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                                B
                                BOOPESHWAR G
                                from Chennai, Tamil Nadu
                                Aug 16, 2020
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                                Address: Concorde TATA Motors, Ambattur Industrial Estate, Chennai 600053, India

                                Dear sir,

                                I, boopeshwar g has booked tata nexon top end model on concorde motors, ambattur industrial estate, chennai, tamil nadu, india by paying booking amount value rs.10, 000/-. They failed to arrange finance for my vehicle. So i cancelled my booking and request them to refund my booking amount. Till date i didn't got my amount. Still they are saying that it is in processing. This kinda customer support i didn't expect from a reputed car makers. This is really disappointing. Almost am following for more than 6 months and visited showroom multiple times. Still am being ignored by them.
                                Tata Motors customer support has been notified about the posted complaint.
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                                  sims2505
                                  Aug 13, 2020
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                                  Nexon xza+ (O) booked on 20th july-20
                                  Delivery was promised on 10th aug-20
                                  Today is 14th aug-20 and there are no possible delivery dates being informed by the dealer - brindavan shelters - kanpur
                                  Please please expedite as i am struggling with transportation. Else please proceed for the refund of the full advance booking amount.
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                                    Yekanth Reddy
                                    from Bengaluru, Karnataka
                                    Aug 13, 2020
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                                    Address: Bangalore

                                    Hi team, we have booked tata nexon at tata motors limited - adishakti cars and its been more than 4 weeks and no sign of delivery. Car booked in the name of srikanth reddy.
                                    Tata Motors customer support has been notified about the posted complaint.
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                                      Gkpatul
                                      Aug 13, 2020
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                                      Hi

                                      I booked altroz xz white in 15july. I was promised for 2 week. One month passed and nk information about delivery. Really disappointed.

                                      Thanks
                                      Atul
                                      Tata Motors customer support has been notified about the posted complaint.
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