Tata Motors Complaints & Reviews

We had booked a tata nexon xz+ petrol variant on 15th august. The saleslady told us that car will be delivered in 4-5 days after finance. After giving the confirmation of finance there was a no response from the dealership. We kept calling the dealer every 3rd day to keep a check, but everytime there was the same answer that the car has not come from tata motors so what can we do? It's almost been 2 months now 15th October, very poor service. Going to cancel my nexon and book scross which has a decent service at Nexa

Sales Executive (Manish Kulkarni) don't know how to treat customer, they literally judge you by your appearance and age. Still I just wanted to buy car and I ignored all this things, at the time of booking executive promised that car will be delivered in 3 weeks, when I called him to confirm the status of my booking, he took U turn from his promise and said he never promised of delivering car in 3 weeks and it will take another 3 weeks for delivery, but I do have proof of his earlier conversation, so I called his manager to complain, but she (Deepa Khedkar) was not accepting this and was taking stand for her wrong employee.. My loan is already approved and my first EMI date was before my car delivery date, just because of this unprofessional people.. Tata has really big name, and we trust Tata but this dealers and their unprofessional employess are ruining Tata's image...

I, Dr. Sandeep A V (working at Govt. General Hospital, Wayanad, Kerala) and my colleague had purchased two Tata Harrier, XZ Plus and XZA Plus dark edition respectively on 23/09/2020 from Rotana Motors, Calicut. On the same day, I gave my car for ceramic coating at EVM YasMark, Calicut. While checking they noticed paint sagging in the right front door, scratch on dickey inner side, orange peeling on rear bumper, fade effect on right center pillar, paint touchup in round shape in rear left side door. So they stopped their work and informed me about this. I informed the same to the Rotana Service Manager, Mr. Nishanth on the same day and he came on 26/09/202 at EVM Yasmark and confirmed the same. He told me that they are ready to repaint the damaged parts, but I wasn’t ready to use a repainted vehicle just after delivery. He assured that he will clear the paint related issues during first free service and sent a mail stating the same. Now I feel like using a damaged vehicle. Tata is providing this dark edition vehicle with extra rate and excluding all purchase benefits. Then why should I adjust with these painting issues.
I was choosing Tata Harrier with pleasure after experiencing ride on Creta, Seltos, Hector, etc. I’m still satisfied in its great appearance and performance, but I got totally disappointed with its painting perfection.
I have no issues with Rotana Motors’ dealership. As a dealer, they gave me all support. So, to conclude, I expect you either to replace my vehicle or to give compensation for using a damaged vehicle. I expect a response at the earliest; otherwise I will proceed legally via consumer court.
I am already getting a lot of enquiries from doctors group about the vehicle and till now I gave good feedback. I expect all the support from Tata Motors as you are much concerned on Covid warriors. Photos of damaged parts have been attached for your reference.

Booked Nexon XZA AMT plus DT roof (Foliage Green) on 22nd Aug.
Not delivered yet or no clear guidance provided by dealer mentioned delay of particular variant in foliage green color.

Dear Team
I was booked a nexon xz petrol varent from thiruvalla MK motors in 18/08/2020 in the name of Jolly kuriakose at that time saleman said that within 25 days they can deliver the car .And also the fund transfer to MK motors on August last last week.But now about 58 days have passed and I have paid my first emi but they have not delivered the car till now so please to understand my bad experience from your showroom .And make the delivery immediately .
Yours faithfully
Jolly kuriakose

I've Booked Altroz XE Rythm On 9 September At Ashok Motors Sanjay place Agra. They Said For Delivery on 24Sept...Today is 12 Oct And There is No Proper Response From Them About Delivery Of Car... This Is Now Disgusting...

I bought tata tiago recently . With in 1 month started getting the issue. Door is not opening . 1 door become blocked . Cannot open the door. Went to service center still no action has been taken. And now suddenly car is not at all getting started. Called service center, they came for checking the issue. They were not able to find out the issue and was asking to give good feedback. Although i said no he started taking video and constantly forcing me please give feedback . I was in full tension as suddenly morning car is not getting started so somehow given feedback so that the person leave as he was irritating so much not ready to leave at all.Very bad service got from tata . It took delivery late and after sales service also bery bad .

I have a Nexon car, which has got 02 door latches non-functional within 02 years of age. This is very serious issue art safety of occupants on road.
While reaching to authorised service centre they had only single latch and they replaced it in font door on chargeable basis.
Services offered are also not upto the mark.
I used to go only at one service centre which is @ 70 KM's from my location.

I am using the car with one door out of service for the non availability of the same at Tata service centre.
I must get this replacement free of charge. Please guide on this matter.
This item is not so delicious to damage within 2 years.

Hi
Ordered for tata nexon on 19th September 2020 not yet delivered
False comment for delivery within 20 days
Yet now no confirmation when they will able to deliver

Regards
Avijit Kundu
[protected]

I booked Tata Tiago Xza plus daytona grey on 9th Sep 2020, but delivery is pending now, As per dealership 2 month waiting period required, please confirm my booking details and priority number

I already taken loan against this vehicle and fund transfered to dealership on 29th Sep 2020, otherwise I may cancel this booking and go for other options available in market

Please help me to get a solution

UPI-RAJ [protected]@okicici-PYTM[protected]-Compensation
Phonepe contact: [protected]@okicici
Cell number: [protected]

The above mentioned detailed personnel doing scam by collecting the contact details in this complaint website. By saying as TATA will give compensation for car delivery delay, so requested to all be aware regarding like this fake call.

I filed a complaint in this website regarding delay in car delivery so I received a mail from [protected]@gmail.com as our customer care person will contact you. Today I received a call from [protected] as Tata motor customer care and they told they wants to reimburse 25, 000 due to delay in car delivery. First I refused but they forced me and guided how to reimburse the amount through phonepe. They guided me by putting some voucher number finally 25, 000 INR deducted from my account, hence I got doubt and started to scold them. Again they told some reason and follow their instruction to get the deducted amount but I refused and disconnected the call. Already I filed a online police complaint but I am requesting to TATA to take some severe action regarding this fraudulent activity.

Plz send m exact schedule of nano amc.with aal details.

Hello,

We booked a Tata Nexon XZ+(O) from Puneet Automobile Malad on 3rd September 2019 and they assured delivery on 20th September 2019 and they wrote that even in mail. But they didn't deliver it and they are extending dates every time by 3-5 days and not giving us a proper date. Please look into this. They aren't even responding to my mail now where I'm asking for a delivery date.

What non sense tata doing, who will wait more than a month for vehicle. They don't bother about customer.

Dear team, i booked the order Tata Nexon XZA + O petrol on September 13 2020 at chennai, OMR perungudi, and getting delay, till now Chassis number was not allocated, and still waiting upto 8 oct 2020 no update from Tata motors on it.

Dealer update within one week after booking date chassis number will be allocated, later end of month, later one more week, but still not allocated.
Dealer side very responsive to us, but i dono why this specific variant was not delivered to dealer.

Really eager to buy this Car, but due to delay of delivery its pushing me to move for Another Brand .

Hope by raising a complaint here can fullfill my wish to get my Tata Nexon asap, kindly do the needful

My compliant refers no[protected]. About compliant issue prerana motors very delay make rto passing still now not given registraion number. Finace start emi 21st date. But vehicle not ready for rto. How can to fill the emi. Please help me.

My compliant reference no[protected]. No reply about my compliants

I purchased tata nexon xm 1.2 rtn bs4 in april 2019, the car is not working properly within a span of 1.5 year the car has been sent to service station multiple times.
On 25.09.2020 the car stopped working and it was sent to the service center located at noida by name of sagar motors with the help of crane - toe the car was returned on 28.09.2020 with the assurance to work properly but on 29.09.2020 it again stopped working and was sent to the service center located at noida by name of sagar motors with the help of crane - toe.

Now its been more than 10 days and my car is still not in working condition and when i call to ask regarding status of my car i receive no satisfactory response and the staff of sagar motors located at noida namely mr. Lalit is not cooperative and talks in really abusive manner.

Kindly help me to get my car back in working condition and take neccessary action in respect to staff and services of tata motors and sagar motors noida.

Sir i have taken a loan for my car tata nano mh02 cb0361 want a noc lette from tata finance my contract no. Is [protected] my loan star from 08/02/2011 to 11/07/2014 total loan is paid please mail the copy to my mail id mukesh. [protected]@ssdigitech.co.in