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Tata Motors Complaints & Reviews

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Updated: Feb 10, 2026
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S
sudhakarthangam
Aug 11, 2020
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Address: Tafe Access Limited, 43, Gream Road, Chennai - 600006

I have tata nano automatic - tn 13 d 3143. I had a problem of automatic gear was not working and car is not starting. With road side assistance my car has been taken to tafe access limited, greams road, chennai - 600006.
My car issue has been taken care by 2 people. One is mr. Harry - gm and service advisor - mr. Poothiraja.
Mr. Poothiraja communicated to me that automatic gear change motor gone, battery down, ac cooling not there. I have given clearance to do.

My issue starts here. When i received the bill - it was shock to me.
For material the amount is 5360
For labour the amount is 7280.
It was a real surprise.
I have gone in to the details.
For the motor fixing they charged 1770 rs, and for diagnosing the issue with laptop programming charges as 531 rs.
For ac they have charged the gas. But it was billed under labour and no details available that how much gas has been charged. For this they charged 2360 rs. When i asked poothiraja - he said they have charged 450ml. I dont know what does it means. For charging 450 ml of gas not even a kg - they have charged me 2360 rs/
I have give for a service.
It is the responsibility of tafe to clean the car and give back to me.
For cleaning also they have charged me 790 rs.
For brake cleaning 1062 rs/
I am totally annoyed by seeing the bill and the way charges have been made.

This is the first time i am giving my car service to tafe, since concord motors in ambattur has been closed.
But what has happened to me is forcing me - not to step in to tafe again.

I am 20 years customer for tata, i felt this time - i have been ditched.

I don't need justification for the billing, but i need the solution why it has been billed enormously.

And when the car has been given back to me, there was no information on the fuel level. When i taken the car for trail - almost the fuel level was empty.

When i asked the billing details from both of them - no answer.
Both said we will check and come back.

Still one rupee is valid in india.

Money can be paid for reasonable things.
But tafe billing system itself - not a customer oriented.

Tafe tax invoice number - itescn[protected] dated 08.08.20

N. Sudhakar
[protected]
[protected]
[protected]@yahoo.com
Tata Motors customer support has been notified about the posted complaint.
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    isvis
    Aug 11, 2020
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    Purchased altroz zx petrol from berkely tata motors, chandigarh (Ut) on 09 july 20. Shocking to know that tata company provides steel spare wheel with the car which has alloy wheels. Absolute mismatch. Moreover the drive is jerky and kpl is only 10.14 against claimed kpl of 21. Above drawbacks drives one away from purchasing any tata car in future.
    Tata Motors customer support has been notified about the posted complaint.
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      Rupal_1309
      Aug 10, 2020
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      Hello Concerned Person,
      This is Avi Johri, booked Tata Nexon Xz+ (o) single tone petrol manual model with foliage green colour on 25th of July 2020 from Ujjwal automotive showroom Nandurbar, and i was made sure that i will be receiving the same within the first week of august, but still car is not delivered to me. Everytime I need to make followups
      I need to go to my home city which is ajmer in rajasthan, and in the current situation as public transport is not safe, so i chose to buy a personal vehicle which was also my dream from a long time
      But due to this unfortunate experience i will have no option to cancel my booking and head home by renting a cab.
      So i request you to please look into the matter and let me know the updates ASAP.
      Tata Motors customer support has been notified about the posted complaint.
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        chandrasekhar thamma
        Aug 9, 2020
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        Address: Select Cars,Sanathnagar,HYD

        I had purchased tata tigor one month back and finished first servicing on 08.08.2020 and suddenly my car not starting, i called toll free number and they sent a techician guy, the problem is not solved by him and they need to tow my car to showroom and get it resolved.. This is not the 10 years old car... Just one month old and am facing this issue.. Did i buy the defect piece... Why do i need to face issues with this car... How do i know that the car is not defective and is there any chance of exchange or return on this car?
        Tata Motors customer support has been notified about the posted complaint.
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          prabhash t
          Aug 8, 2020
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          Tail parcel tray and glove box

          Address: TATA MOTORS, INDIA

          I am prabhash t, brought a tata nexon car from trivandrum motors. The costumer executive shows a test drive vehicle in to my home on last month.in that vehicle i saw the fully fitted accessories. But in my vehicle i cant see the tail parcel tray and glove box. Why they says it is not fitted in this type of car. I am already to pay that the amount of that accessories when you says before booking the vehicle. I think it is the reason for reducing...
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          Address: Nagercoil, Kanyakumari-Dist. Tamilnadu.

          Dear all,,

          As per your authorized tata showroom workshop statements, "injector overhauled" at vehicle kms reading @40782.

          My car was delivered on[protected].

          Yesterday on[protected], my car was again breakdown in the worst condition of the "same previous complaint".

          Again breakdown[protected] by kms reading @41190.

          After repair and delivery, my car ran only...
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          Deepak Khadaik
          Aug 7, 2020
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          Address: Maidan garhi chattarpur

          Dear sir,
          I had purchased a vehicle from treo tata motors safdarjung delhi. My registration is from himachal pradesh and i had done it. I receivead adocument for number plate from rto which i had submitteed in dealership. They are asking for 2000rs for number plate. But i had read that govt had made a amaendment last year that dealer had to provide hsrp plate without charging anything. Becauuse hsrp charge is already included in vehicle cost.
          So what should i do now.
          Tata Motors customer support has been notified about the posted complaint.
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            P
            pupunpoojasahoo
            Aug 7, 2020
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            Address: TATA MOTORS LTD. 4th FLOOR, AHURA CENTRE 82 MAHAKALI CAVES ROAD MIDC, ANDHERI EAST MUMBAI- 400093

            Dear sir/madam,

            I got a offer letter issue by a fraud consultancy. Consultancy mail id is [protected]@gmail.com and the telephone number is [protected]. They had taken rs 1500 by me. They told me that it is a refund amount. Now they have no response.
            Tata Motors customer support has been notified about the posted complaint.
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              H
              honnur swamyv
              Aug 5, 2020
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              Address: Bellad enterprises hosapete

              While booking my tata nexon vehicle they are agreed to issue basic kit in foc, but on delivery day only matt's i have get remaining basic kits not yet received, many times i went to show room for asking basic kits they are saying products came sir but not suitable for ur car, these products are bs4 model, ur car is bs6 they saying, please come after 2 days ur products will come, after 2 days i went again they are saying, sir products came they are not fitting to ur model, basic car parts came like that saying, if i called to showroom response is not good, hospete tata showroom manager guru speaking in harsh language.
              Tata Motors customer support has been notified about the posted complaint.
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                H
                HIJAM ROMESH SINGH
                from Delhi, Delhi
                Aug 4, 2020
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                Electrical problems, all indicator 'on'. Ignition problem.
                Tata Motors customer support has been notified about the posted complaint.
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                  Pravesh Pradeep Saraogi
                  from Cuncolim, Goa
                  Aug 1, 2020
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                  Tata Motors is selling Tata Tiago AMT model which has "Jerking" as a characteristic.

                  This has been confirmed by the technical heads of the company on mail itself.

                  Company should inform customers at the time of selling such products which has "Jerking" as a characteristic.

                  Tata motors is not capable of making AMT cars.
                  Tata Motors customer support has been notified about the posted complaint.
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                    K
                    Kadhar N K
                    Jul 30, 2020
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                    I recently bought a tata atroz xt. Whole performance and all the functions provided by tata is too good but while seeing engine there is no head case for its protection and neatness pls consider it
                    Tata Motors customer support has been notified about the posted complaint.
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                      S
                      Shagun Duggal
                      Jul 30, 2020
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                      Address: Ground Floor, Grand Trunk Rd, near Novelty Hyundai showroom, New Amritsar Colony, Amritsar, Punjab 143001

                      Hi,
                      My name is Shagun Duggal.
                      I've made a booking of Tata Nexon XZA+ O from A G Motors, Amritsar, Punjab on 22 july 2020. I've paid the booking amount of 21000. Now i want to cancel my booking due to some financial crisis however the agent (Vicky Rai) s refusing to refund the booking amount.
                      He is saying, you have to buy this car..
                      Please look into this matter otherwise i have to lodge a complaint at local police station.
                      Tata Motors customer support has been notified about the posted complaint.
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                        कुलदीप वशिस्ठ
                        Jul 29, 2020
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                        मेरी कार टाटा टियागो up16bp7153 है ।जो कि मैने आग 2017 में ली थी। तब से कई बार मे पार्ट चेंज करा चुका हो हर बार जो पार्ट खराब होता है उसी को बोल देते है कि वारण्टी में नही है। ac की पाइप, डीज़ल फ़िल्टर, और लॉक फिच अब मेरी गाड़ी का एक दरवाजा खुला रहता है ।2500/-का पार्ट्स बताया है ।जब वारण्टी दी थी तब तो कुछ नही बताया कि ये नही डालेगा इस वो नही डालेगा ।इतनी महंगी गाड़ी खरीदो और उसके बाद वारंटी लो फिर भी सभी पार्ट्स के पैसे दो ये क्या है।सागर मोटर्स ग्रेटर नोएडा में मैने सर्विस कराई जो नार्मल सर्विस 6552/-की हुई ।मर.आलोक मिश्रा जी यहा मैनेजर है जो कोई हेल्प नही कर सकते बस इतना कह देते है ये पालिसी में नही है।प्लीज इस पर कार्यवाही कर।
                        Tata Motors customer support has been notified about the posted complaint.
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                          A
                          Anil 1980sharma
                          Jul 28, 2020
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                          Resolved

                          Website: Tata car nexon complain

                          Dear sir mein Jharkhand ke ramgarh district se
                          anil Sharma
                          mobile number[protected]
                          meri complain yah hai ki main 1 July 2020 ko Tata nexon XZ plus (s) petrol variant liya meri gadi abhi tak lagbhag 400 kilometre hi chali hai 25 July ko achanak meri gadi ka injan bilkul band ho Gaya aur gadi ke sabhi function off ho Gaye Uske bad Jo pareshani Ka mujhe samna karna pada vah main aur bhagwan hi jante Hain Uske bad se khel shuru hua Tata ke customer care aur Tata ke dealer aur mere bich Jo char din beet jaane per bhi mujhe meri gadi mein kya problem hai ye na to bata rahe hain aur na hi theek karke de rahe hain dealer kahate Hain ki customer care se baat karo customer care kahta hai hi ham dealer se baat karenge unke mobile cal ki sari recording bhi mere pass hai per Kisi ne bhi e yah jimmedari Nahin uthai Apne customer ke pareshani ko Nahin samjha aur yah Nahin socha vah ki itni acchi kar jise 5 rating mila hai hi hua achanak aisa kaise 400 kilometre keval chali hai abhi tak ok Jo jo kharab ho gai ye mujhe koi ummid Nahin dikh rahi hi ki mere pareshani ka ka solution jaldi ho payega har taraf se thak har km main yahan apni complaint darj karva raha hun kash meri baat sidhi e Shri Ratan Tata ji tak pahunch party e ya FIR Tata ke jimmedaar adhikari e Jo Apne customer le ke pareshani ko samajh sakte hain main bahut pareshan hun mujhe a kuchh samajh Nahin a Raha aage kya karun aur company e mujhe a kaise kar se santusht kar payegi please please please please please meri help Karen man bahut das aur dukhi hai kickass Tata company apni jimmedari ko itne hi acche se samajh pata jitne acche se humne Swadeshi car lene ka man banaya tha aur Tata ki car Pasand Kari thi...
                          Plz help me...🙏
                          Jul 29, 2020
                          Complaint marked as Resolved 
                          Dear Sir. Tata Customer Care I am not receiving any positive response from the Tata dealer. It seems that the Tata dealers or service center do not understand their customer responsibilities well yet only time is passing when talking to the dealer If I do, the dealer says that you contact Tata Customer Care because your Tata Nexon car is bs6, we will not be able to solve its engine and when talking to customer care, I am told that we will contact the dealer and call you Will back up, I do not know what is going on. My car is bad since July 25, which I bought only 15 days ago. I have only been able to run 400 kilometers so far. In these 15 days, on July 25, my car engine suddenly stopped. And all the functions of the car were off. I had heard that the company provides help to its customer in 10 minutes while the help came to me on July 26, 2010 at 2:30 pm. I have not been able to find anything correctly since it was parked with the dealer says I will take time I am very upset please help me this is the mobile number of Tata Motor Dealer 9155211000
                          Tata Motors customer support has been notified about the posted complaint.
                          Jul 29, 2020
                          Updated by Anil 1980sharma
                          Dear Sir. Tata Customer Care I am not receiving any positive response from the Tata dealer. It seems that the Tata dealers or service center do not understand their customer responsibilities well yet only time is passing when talking to the dealer If I do, the dealer says that you contact Tata Customer Care because your Tata Nexon car is bs6, we will not be able to solve its engine and when talking to customer care, I am told that we will contact the dealer and call you Will back up, I do not know what is going on. My car is bad since July 25, which I bought only 15 days ago. I have only been able to run 400 kilometers so far. In these 15 days, on July 25, my car engine suddenly stopped. And all the functions of the car were off. I had heard that the company provides help to its customer in 10 minutes while the help came to me on July 26, 2010 at 2:30 pm. I have not been able to find anything correctly since it was parked with the dealer says I will take time I am very upset please help me this is the mobile number of Tata Motor Dealer [protected]

                          Jul 30, 2020
                          Updated by Anil 1980sharma
                          My complaint number

                          [protected]

                          Plz help

                          Tata Very bad service
                          Please go ahead write in Twitter and Facebook. Tag that to tata and its CEO. They will quickly resolve your issue.
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                            chief Manager HMV NLCIL
                            Jul 28, 2020
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                            Address: Chief Manager, Auto Yard, Transport department, NLC india ltd., (Government of India) Neyveli 607807, Tamil nadu

                            We have purchased 47 nos of tata sa1212tc 4x4 through gem (Government e-market place), several request sent over email and phone to issue the service schedule for these vehicles for availing the 3 free services. No reply received. No response to my phone calls.

                            Please reply to: [protected]@nlcindia.in
                            Tata Motors customer support has been notified about the posted complaint.
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                              Kavita sajay
                              Jul 26, 2020
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                              Address: Hartron Motors Sector 18 Gurgaon Haryana

                              I have bought tata nexon from hartron motors sector 18 in july. Till the time i have given the money they were all nice and courteous.. But lapse happened when they handed over me the car without fuel... I was able to drive just 3 kms frontage showroom and car got stuck and i managed to push the car to the petrol pump...in first day of buying... How cheap that sounds no. It is so unethical and unprofessional approach... Showroom is also out of stock for seat covers for nexon... They have taken the money and now it's a month they are not even picking the callisto update for same... Ideally tata motors should cancel the franchise of hartron on this unprofessional and unethical behaviour of the staff and showroom. I am already have a creta.. And never faced thos kind of awkward situation before... This type of behaviour from the showroom and staff would only lead to loss of sales of tata cars... This is
                              Anyhow impacting the image of tata... Hartron come later on..

                              I am lodging a formal complaint against mr naveen sales manager.. Mr gulshan accounts officer... And mr malik for not providing the adequate training to the staff for providing better service...

                              Very annoying and dissatisfied experience.

                              Kavita singh
                              Branch manager
                              Hdfc bank
                              Tata Motors customer support has been notified about the posted complaint.
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                                svhora
                                Jul 24, 2020
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                                Address: Vadodara

                                There is weird and excessive noise coming from my altroz that i bought yesterday. It is making an excessive noise and it is abnormal compared to regular altroz. I bought this car from vadodara (Abc autolink).
                                Tata Motors customer support has been notified about the posted complaint.
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                                  karan.das14
                                  Jul 23, 2020
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                                  Address: No 189, Jinsi Rd, Jahangirabad, Bhopal, Madhya Pradesh 462008

                                  Hi,
                                  I had purchased tata nexon demo car xza+ on feb'20 from varenyam motor's jinsi dealership in bhopal (M. P) on cash & all payment paid upfront no dues remain still rc is not transferred in my name after 6 months of purchase. Have been bounced around from people to people & now showroom is not even entertaining.

                                  Car details
                                  Model - nexon demo car xza+
                                  Registration no.- mp04cw8602
                                  Team leader - anand
                                  Customer care exec - avantika
                                  Gm - sanjay jharia
                                  Showroom - varenyam motors jinsi bhopal (M. P)

                                  Pls help
                                  Devashish das
                                  [protected]
                                  Tata Motors customer support has been notified about the posted complaint.
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                                    satish jayaseelan
                                    from Delhi, Delhi
                                    Jul 22, 2020
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                                    Address: TAFE ACCESS, Mount Road, Chennai

                                    Took delivery of my tata tiago vehicle on 05th june but till today i have not received accessories such as floor mat, mud flap etc. Tried calling the sales executive to check on this & even called his manager. They keep blaming the lock down forever and not provide a resolution. Took my vehicle from tafe access mount road branch and i really doubt whether they are doing this purposefully to me. Reason for this is we had an issue during the loan process which makes me think they are truly delaying this to take out their anger on me.
                                    Tata Motors customer support has been notified about the posted complaint.
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