Tata Motors Complaints & Reviews

I booked tata tiago xt petrol variant in white colour on july 27th, 2020, at wardha (Mh) dealer promise me that they will deliver the vehicle on aug 22nd, 2020 on ganpati. Still today that is sep 05th 2020. They have not delivered the vehicle and they are saying like still vehicle is not billed from gujarat plant, sometime they said car is arrived at nagpur showroom and in 2 to 3 days we gave it to you, but still i didn't get the car firstly i want grey colour of car then they said grey is not available so i came to white i compromise on color also, i also talk to ngp manager he is also giving different types reason everyday but not saying it clearly i know there covid19 situation allover india but it is almost 30-40 days i am waiting for my car!
Tata showroom wardha (Mh)

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Address: GINGAL URI BARAMULLA, GINGAL URI BARAMULLA

I have buy tata zest 2016 model second hand condition company provides wrong information during time of deal i am not satisfied with the information which company person conyed by driving vehicle I requested company to return back vehicle and i wanted to give me brand new tiago and adjust vehicle rupees in it but they all denies

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Address: asansol

I am really disgusted with the service Tata Motors is providing to its customers. On 11th July 2020, I had booked for Tata Nexon XZ (Daytona Grey) from Tata Motors' authorised dealer Chandrani Enterprise Pvt Ltd, Asansol. At the time of booking I was informed that the car will be delivered within 20 - 25 days. By the end of July we received call from the dealer that the car will be delivered by end of July. When the July month was about to end I contacted the dealer and they informed that the production was hampered in Pune manufacturing unit due to lockdown and the delivery will get delayed and they had assured that it will definitely be delivered by 15th of August 2020.
Around 13th when we enquired about the delivery of the car they started making all sorts of excuses. They were not able to give us satisfactory reply. They were not following up the matter with their higher authorities. We had booked the car on 11th July but they started the follow up about the delivery from their higher authorities only from 13th August. I dont understand why was there delay from the dealer's side in taking up the matter from the higher authorities. Many a times we were told to change the model to either Nexon XZ+ or Altroz. When we had booked the car then also there was lockdown prevailing in pune and that time only they should have informed us that they are not in a position to deliver us the car and that we should opt for another model. But they were not transparent in their dealing. On 17th August we were informed that the biling has not been done yet and it will be billed on 25th August and the car will be delivered positively by 6th September. We still patiently waited for our car to be delivered because we support 'Make in India' Campaign and chose our very own Indian Company Tata Motors over and above all the other foreign car companies. But Tata Motors failed to live upto our expectations. On 1st September 2020, when we enquired again there was delay in response and after several rounds of enquires they again disappointed us with their same old answer that the biling has not been done and it will be done on 6th September and car will be delivered by 17th - 18th September. This time also the dealer is not sure whether they will be able to deliver the car on time. This time also they have asked to change the model to xm variant. Why should I compromise with the car when I'm paying so much. If I had to take another model of the car then in the first place I would have booked another model. I will never ever recommend anyone to buy any car from Tata Motors due to the bad service that I have faced since two months. I will definitely cancel my booking now. Before the sale the service is so bad what would have happened if by any chance I had got the delivery of the car...I am now saved by the bad after sales service atleast. Now I understand why people blindly trust other foreign car companies. I am writing this post so that people dont blindly trust Tata Motors and waste their precious time. I am not able to understand where is the lapse taking place and who is responsible for the delay

Tata Motors customer support has been notified about the posted complaint.

Sep 03, 2020

Updated by Mary Sah I am really disgusted with the service Tata Motors is providing to its customers. On 11th July 2020, I had booked for Tata Nexon XZ (Daytona Grey) from Tata Motors' authorised dealer Chandrani Enterprise Pvt Ltd, Asansol. At the time of booking I was informed that the car will be delivered within 20 - 25 days. By the end of July we received call from the dealer that the car will be delivered by end of July. When the July month was about to end I contacted the dealer and they informed that the production was hampered in Pune manufacturing unit due to lockdown and the delivery will get delayed and they had assured that it will definitely be delivered by 15th of August 2020.
Around 13th when we enquired about the delivery of the car they started making all sorts of excuses. They were not able to give us satisfactory reply. They were not following up the matter with their higher authorities. We had booked the car on 11th July but they started the follow up about the delivery from their higher authorities only from 13th August. I dont understand why was there delay from the dealer's side in taking up the matter from the higher authorities. Many a times we were told to change the model to either Nexon XZ+ or Altroz. When we had booked the car then also there was lockdown prevailing in pune and that time only they should have informed us that they are not in a position to deliver us the car and that we should opt for another model. But they were not transparent in their dealing. On 17th August we were informed that the biling has not been done yet and it will be billed on 25th August and the car will be delivered positively by 6th September. We still patiently waited for our car to be delivered because we support 'Make in India' Campaign and chose our very own Indian Company Tata Motors over and above all the other foreign car companies. But Tata Motors failed to live upto our expectations. On 1st September 2020, when we enquired again there was delay in response and after several rounds of enquires they again disappointed us with their same old answer that the biling has not been done and it will be done on 6th September and car will be delivered by 17th - 18th September. This time also the dealer is not sure whether they will be able to deliver the car on time. This time also they have asked to change the model to xm variant. Why should I compromise with the car when I'm paying so much. If I had to take another model of the car then in the first place I would have booked another model. I will never ever recommend anyone to buy any car from Tata Motors due to the bad service that I have faced since two months. I will definitely cancel my booking now. Before the sale the service is so bad what would have happened if by any chance I had got the delivery of the car...I am now saved by the bad after sales service atleast. Now I understand why people blindly trust other foreign car companies. I am writing this post so that people dont blindly trust Tata Motors and waste their precious time. I am not able to understand where is the lapse taking place and who is responsible for the delay

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Address: TATA PARIN, RAJKOT

4 servicing and maintenance issue in my car. My car in left side air conditioner device. But it is work poor. Because we have receive water of ac. We have going for vehicle service in parin tata rajkot dealer. But we have not receive good support and we have not satisfied. They have always poor servicing in my vehicle.

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Aug 31, 2020

Updated by MEHUL MOLIYA my cell number is [protected]

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Address: Jasper industries limited, Satrampadu, 534007, ELuru

In the month of july 16 we have decided to purchase a car of tata nexon blue (Dt) petrol. We paid the advance amount on the day itself. And on july 24 loan amount of 5lakhs has been sanctioned and credited to jasper industries. But till the date they haven't delivered the car. We have also paid the first month emi with interest as the bank has deducted automatically. The management of jasper industries were not able to hold this and responses were unusual. We need a exact solution as our money got deducted but no delivery of car which we specified. We have been waiting since 1and half a month but still they are postponing the delivery. As per descriptions car should be delivered on the next day of sanctioned loan amount credited to them, but they were so irresponsible in dealing with this.

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Address: Karanprayag, uttarakhand

I recently booked a tata altroz car xo from oberoi Motors (karanprayag, uttrakhand) with a booking amount of rupees 10000.
Due to some personal reasons i had to cancel the booking.
Not it has been more than a month, and I've not been issued any refund from their side( oberoi motors).
I've called them so many times, but they are not giving satisfying response to me.
It has been mentally tiring for me to take to them on daily basis.

Please look into this matter as it is against the trust of the people that generally public has for tata motors in the country.
Thank you

Regards
Akhilesh Devrari
Email : devrari.[protected]@gmail.com

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Address: Vill KHERI SANWAL

Dear sir/m

I have Tata Tiago xt vehicle number is HR19N3279
two time I go to the your dealer work shop but they are not solve my vehicle problem
Mahadev motor BHIWANI HARYANA
YOUR DEALER SERVICE NOT GOOD

[protected]

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Aug 30, 2020

Updated by Purushotam11 Your dealer are not providing any kind of service

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P

Purushotam11

Aug 30, 2020

When you're stout my problem

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Address: WASAN MOTORS-KANDIVALI WEST

Sir i have booked my car tata tiago xza (mh47an3629) is booked for service for 28-8-20 time 9.00 am. Your service center message me come before 15 minites i come on 8.50 and no body attend me till 9.25 then your service advisor come mr. Prakash karkare ([protected]) and round 10 minites then he attend me and behaving like he favour me for service in covid time i told i book before 10 days then you told me you come 9.30 because of covid why you message me on 27-8-20 you come 15 minites earlier then he argueing with me and then told me today not service you pickup your car tomorrow then i shouted on him then he told me ok i will give today 5.00pm but like he favour me. This not tata culture to harassing customer.

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Address: THOAMS & SONS AUTO ENGINEERING BYNDHYATI EAST JAINTIA HILLS -793200

Truck no. as01lc8039 ye gadi lumshnong meghalaya ( d.c.b.l plant) me hai not pikup not running...?

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I booked i booked tata nexon 1.2l petrol engine on the 7th of july from the dealer gokulam motors, chennai. It has been 55 days now and i still haven't recieved the vehicle. It has been more than the required waiting time for nexon.

Whenever i call the dealership and area manager mr. Ganstan, they state that tata motors, pune haven't billed the vehicles yet and only upon their billing will the vehicle start from pune.

I completely acknowledge the current pandemic and other situations. But taking more than 50 days of time for a delivery is really disappointing.

They are neither updating the customers regarding what's happening as well. I really wish i get a solution for this.

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Address: Village-silsila post-lundra Dist-sarguja near bhutta bajar pin no 497101

Dear sir,
My truck no CG04MR 1052 is facing issue truck become start but not pickup race.

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Address: Tata Motors Limited, # 26/2, 27/2, Mysore Road Adjacent to R.T.O Office Before R.V. College of Engineering, Bengaluru, Karnataka 560059

I had purchased tata harrier car in oct 2019 from tata concorde motors (Mysore road branch - bangalore - karnataka) but yet to receive the rc card. Concorde motors has been shut down now and i have been following up with rto but they are saying hsrp is not pushed from dealer and there is no accountability from tata motors to address the issue.

Its been close to one year and i haven't received rc card. Extremely pathetic and horrible service from tata motors. If service cannot be rendered, tata motors should stop selling cars. Pl let me know the contact person who can address this issue, person who is now handling the issue is of no help.

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ravindra Shivalinga Swamy

Aug 30, 2020

Can someone from Tata respond to this?

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Mari satha Ford nathi thayo ne a janava magu chu sir
Offer letter pan chack karavu che

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Address: Lower, Trivandrum Road, near Elit Super Market, Karikkam, Kottarakkara, Kerala 691531

This is to report about the unprofessional service done for our car tata tiago 2020 by the muthoot kottarakara service center.
Our car met with a minor accident and was given to mentioned service center for repair on 11th aug'2020 as well as for the first service.
Since the spray painting was done with out proper covering, small dot paint stains appear all over the glass of the entire vehicle and the polish of plastic parts were also dimmed due to mishandling.

We called the service center and reported our complaint but did not receive proper response.

Please look into the matter and hope to receive kind response at the earliest.

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Address: BADSHAHPUR (Gurgaon)

Booked tata tigor at hartron (Badshahpur) where delivery date was confirmed to me 25th july, 20.
Which was failed and further date was confirmed to me 10th aug, 20.
That also failed and still i am wating for my car delivery.
Other details are as attached.

No further date has confirmed to me.
Even, agency executives behaviour also not ok.

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Husain Rampurwala

Oct 24, 2020

I have booked tata nexon XZA+ from Pune, Bafna motors on 19th August 20.
Today 24th October 20, I still haven't received my car.
It was said 4-6 weeks but right now i am on going to 10 weeks.

Really disappointed by the time taken by tata nexon late delivery.

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R

Rajesh kodimala

from Hyderabad, Telangana

Nov 18, 2020

Booked Tata Altroz at Malik Motors (Hyderabad) on October 4th. Delivery date was confirmed within 3 to 4 weeks.
I couldn't receive in 3 to 4 weeks as promised, I was asked to wait for another week. Even after waiting for one more week no confirmation on delivery date. 7th week is almost going to be completed and I still don't have the delivery date.
Really disappointed with the delivery delay. Request you to look into this and have the car delivered as soon as possible.

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R

Rajesh kodimala

from Hyderabad, Telangana

Nov 18, 2020

Booked Tata Altroz at Malik Motors (Hyderabad) on October 4th. Delivery date was confirmed within 3 to 4 weeks.
I couldn't receive in 3 to 4 weeks as promised, I was asked to wait for another week. Even after waiting for one more week no confirmation on delivery date. 7th week is almost going to be completed and I still don't have the delivery date.
Really disappointed with the delivery delay. Request you to look into this and have the car delivered as soon as possible.

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J

Janardhan Penchala

Feb 21, 2021

Booked Tata Altroz XE Rythm Red Color at Select Cars Nagole Dealership (Hyderabad) on Dec-21-2020. Delivery date was confirmed within 6weeks
I couldn't receive in 6 weeks as promised, I was asked to wait for another 2 weeks. Even after waiting for two more weeks no confirmation on delivery date. 9th week is completed and I still don't have the assured delivery date.
Really disappointed with the delivery delay. Request you to look into this and have the car delivered as soon as possible.

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A

ARUN REDDI

Aug 18, 2021

I booked my nexon XMS petrol on 14/06/21. They have promised me to deliver within 6 weeks. And they changed the date 2 times. But still they are not sure about the delivery date. Even they told me that i can cancel my booking if i cannot wait. Really sad experience.

Manikabag Tata Belgaum, karnataka showroom
Customer name - Arun Raddi,

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T Mare's reply, Dec 21, 2021

i booked NEXON XMS about 120 days ago and i didnot recieve any communication from the dealer on date of delivery. I have been following up with sales guys and they are not sure about allotment from manufacturing and the delivery.

I doublt if others are getting it early & i wanted to know how.

A

Avita Agarwal

Jul 12, 2022

Hello

Do refer the attachment.

Booked Tata Nexon AMT White Color from
Puneet Automobiles (Lucknow)
on March 12, 2022, waiting period was 80 days, Further they extended it to 95 days.

Till now July 5 2022, there is no information from the dealer and further they are extending It. Even
after waiting for more than 3 months they are not giving me confirmation on delivery date.

Really disappointed with the Tata automobiles management services.

Request you to look into this matter as soon as possible as my waiting period is over.

Enclosed: Receipt (for reference)

Hope you will act on this

Note: Further they just told me to wait or change the car variant and now the dealer is not replying over the mail.

Tata Motors Complaints & Reviews

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