Tata Motors Complaints & Reviews

I had purchased tata harrier bs4 base model in november 2019. After purchasing, from day one to till now i am facing problems related to gear vibration, suspension, engine sounds, second gear engine off problems and the same is reported many times and visited 3 to 4 times to showroom (Raj motors, rohtak) with car and they replied that your car system is updated but till now during driving 9000 kms, problem is same and didn't resolve. Even on delivery of product company didn't allow me to take drive test of car and handover the april 2019 manufacturing model in november 2019 without any such information. Even also i had reported above same problems to showroom within 2 hours after taking delivery of car but didn't take any action. Now i am frustrated and mentally disturbed after investing such amount on harrier. Company should take this faulty manufacturing product back and must solve my problem otherwise i have to go with legal action against company.
Thanks
Narender

I had purchased tata harrier bs4 base model in november 2019. After purchasing, from day one to till now i am facing problems related to gear vibration, suspension, engine sounds, second gear engine off problems and the same is reported many times and visited 3 to 4 times to showroom (Raj motors, rohtak) with car and they replied that your car system is updated but till now during driving 9000 kms, problem is same and didn't resolve. Even on delivery of product company didn't allow me to take drive test of car and handover the april 2019 manufacturing model in november 2019 without any such information. Even also i had reported above same problems to showroom within 2 hours after taking delivery of car but didn't take any action. Now i am frustrated and mentally disturbed after investing such amount on harrier. Company should take this faulty manufacturing product back and must solve my problem otherwise i have to go with legal action against company.
Thanks

The dawn of the year 2018 was when I decided to get a new vehicle. Below is a factual series of my experience with receiving a brand new yet faulty car at the expense of a whole lot of time and uncertain safety on the road purely a result of the total negligent customer service.

1. Test drove Mahindra Thar and Tata Xenon of which We chose Tata Xenon because it was spacious and our dogs seemed to liked it.

2. Booked a Tata xenon.

3. (31/01/2018)Visited the authorized dealer - Arvind Motors in Peenya to collect the vehicle.
On the same day, while I was pre-checking the Tata xenon it had diesel leakage from the tank and the vehicle was dusty with numerous scratches on the boot door.

4. To this, the managers reaction was - "Sir, usually the driver(not the owner) comes to collect vehicles like 'crew Cab' hence, we deliver the vehicle without cleaning and washing as well and the drivers don’t mind it."
And the reason for the fuel leakage was blamed on the driver who drove the vehicle from the factory and forgot to tighten the screw.

5. Arvind motors accepted to wash the car and polish off the scratched boot door and approved that the vehicle was ready to be driven home.

6. (20/3/2018) After the first long drive I could feel that the car moves towards left.

7. (29/03/2018)Drove it back to Arvind motors for wheel alignment, after half-a-day of wait and testing they said the car was fixed.

8. (05/06/2018) Second long drive and the car still moves to the left.

9. (12/06/2018) Drove it back to Arvind motors- had to go through the same prolonged wait time for the wheel alignment.

10. (22/06/2018) On 3rd long drive the car continues to move towards the left.

11. (29/06/2018) This time Arvind motors took the car to an outside wheel alignment Centre and assured that the problem is fixed.

12. From then to now (February 2018 till date) the car continues to move to the left. This vehicle is absolutely dangerous to drive on the road. It has been a torture to drive this vehicle. I have to workout heavily to drive this vehicle in order to tilt the staring wheel towards right the entire drive. At times I have to request few of my friends to drive when we are on road trips and due to the strenuous driving it has adversely effected my shoulders and hands for which I required medical attention for shoulder injury.

The reason for me to buy a brand-new car was to go on long road trips where I could avoid repeated visits to a service station or repair station (which is often visited by incase of 2nd hand cars), but after buying a brand-new Tata Xenon I ended up frequently visiting the service station leading to not just physical but also mental strain and now finally have come to a conclusion that the Tata motors Company has no regard for it's customer safety and is selling faulty defected vehicles to the public. Is this something I should really settle for?

I request a full refund and a fine for selling a faulty vehicle.

Wish i was not betrayed by TATA Motors.

Email has been sent, but there is no reply, copy attached.
Invoice will be provided when requested.

I am a very big fan of tata products so became owner for 3 tata cars all are on my name using my personal, recently i owned a tata tigor petrol, now i am totally suffering with tata service response now my car ran 600 kms on that day 24 may 2020 i am travelling to my relative village along with my total family that is 10 pm i noticed petrol smell so immediately i tried to found from where it is then i saw petrol leak under my car it is very near to exhaust immediately i stopped my car then i believe i save my hole family from fire accident, today is 26 may 2020 two day over but no response from tata service team from local showroom than i informed to tata toll free number received complaint di after one day on my frequent calls i. E more than 10 times to toll free number post that i am again trying for help from local tata show room but still they are refusing to service, i never imagine such improper response from service team, for the past two days my car is parked at an un authorized un secured place, who is responsible for the issue, i can say this is a worst service and worst response

Bumpher of tiago is not upto the mark seems as a manufacturing defect. It comes out from the joint attached picture will give you more clarity.

This problem exist from the very beginning, i took 3 service they fix it, bumper again comes out.

I took one insurance cover to change bumber still new bumper has the same problem all services and parts were taken from authorised service center.

My name is manish kumar, mobile no-[protected], vehicle no-br01dd2365.

3 days back, i have called tata service center requesting an assistance as my car was having trouble moving properly. I took my car for ride after a month because of lockdown. So due to this trouble, i have called them for assistance as i got stuck on the road. But service center keep on asking me for a reference number. They informed me i need to call tata service desk and get a reference number for my complaint as i have a valid guarantee for my new car. Otherwise, they will come for assistance and i need to pay them as i don't have a reference number. 2 person came from near by service center. They checked the car and were not able to find the issue. So they suggested to take the car to service center. But the car will only be serviced freely, if i have a reference number. I know my issue is not going to be addressed by this day and i decided to get my car back to home and somehow managed it.

So i decided to call the service desk as suggested by the tata service center. Call went to queue and no one was available to answer. Waited for around 30 mins so that someone could pick up. No luck. I kept on trying at different time and after 4 or 5 attempts (Each lasting close to 30 mins) someone picked up. But they were not able to hear us. Again tried. Connected. Informed the issue to them. They told us that they will connect us to their technical department. After a few mins on hold, they came back and said they are not able to connect to their own technical department (Very strange) and also informed they have raised an emergency call back and we will get a call back shortly. No call was received on the day. Process repeated on the next day. Didnt get a call back. Called again. Informed them no need of connecting to their technical deoartment and just give me a reference code so that i can take it up with the near by service center. But they told me its not the process and assured me a call back in 5 mins. I was sure i was not going to get a call back. Still waited and no call back till this day. I am writing this after 2 more days from this incident.

I know there are restrictions due to covid 19 and all. So i have given them much time and always talked politely as well. But this is not acceptable. Its not the standard of service i was hoping for when i chose tata. First of all, its very important to understand the issue of a customer when they are calling from the middle of a road.

I want to know why there is no answer or call back from tata customer care/ technical department. If its hard for you to address the issue quickly, why giving us false promises like call back in 5 mins. We have our own schedules and things to take care each day and it's been spoiled by these lies. Call me back [protected].

Very bad services, if you want to damage your car then only you go to it, half of the part will disappear from your car if you get your car serviced on arya motor, even the air filter assembly does not fit properly. My contact number [protected]

Dear person concerned,
My microwave over has not been working for the past two months in this regards i have several time tried your toll free nos which are still not operational, how ever through google i have taken mobile nos of your bm’s of lucknow and local varanasi representative’s (Gaurav), and informed them telephonically, till date my machine is down and despite repeated assurance i have not been provided resolution, would request you to kindly arrange to lodge complaint of my product and get the same rectified which is under amc,

My details are appended below ;
Rajendra malhotra
Mobile no (Registered with ifb) : [protected]
Address: flat no m-1/3, gandhi nagar, sigra
Varanasi, up, pin code : 221010
Land mark (Near park)
[protected]/[protected]

I purchased tata nexon, last year july, 2019. Salesperson generated bill of 600 rupees higher than what was written in the bill and also didn't provide many basic accessories. Even car mat was not there. Just paper was put. I had complained multiple times and no actions were taken. Car was bought from concord angamaly tata showroom. Unlike before, tata is not caring for any complaints registered with them. Car registration number - kl64h 6996

On 14 feb 20 my car (Jk14e 7673 tata tigor xz) met with an incident near suratgarh. And then i call tata customer care for assistance. After that i got a col from national motors (Tata agency) suratgarh. They told me to bring my car to their agency and they provide me towing as my car was not in driving condition and they also told me that they had received a mail from tata motors to assist me. Then after i leave my car at their agency. Firstly they gave me 28 feb 20 approx tym to take my car, but when i col him on 27 feb 20 they told me it will take some more time, we will give your car on 8 march 20, on 8 march 20 same reply for 15 march 20, on 15 march they told me it will take hardly two days and my car is with me. But on 22 march they told me due to lock down we are unable to give u car... On 3 may 20 when lockdown is over in suratgarh as it comes in green zone.. I col them again for my car and they told me on 12 may 20 you will definately recieve your car.. But on 12 they send me video that my car is ready and i upload same video. Please tell me is it in drive condition. And now they didn't pick my cols, no response on my msg.. I am unable to visit to their agency as i doing job in jodhpur (Indian air force) and my home town at udhampur (J&k) please do needful for me.

Registration pending,
Not responding properly.

Tata zip xl model engine check light on engine

Dear sir

This is to inform that on 16.03.2016 i had booked for a tata indigo car in the name of sri prasenjit kr chandra, from bd motors asansol, and paid rs 5000/ in cash as booking money. Again on demand, paid a sum of rs 20000/ thru rtgs on 31.03.2016 from my savings bank, a/c no [protected] axis bank asansol.

At the time of booking it was agreed that if car was not delivered in time the amount paid as advance will be returned. But after a lapse of 3 years, i made a lot of request to bd motors asansol to refund my advance money, but unfortunately they did not pay it back. My application dated 11.01.2018 for refund od advane booking money has not been considered since then. Now tata motors has suspended the dealership of bd motors on that location due to poor performance. However, the dealer is running several outlets in west bengal, specially in asansol region. At present.

The asansol showroom of bd motors is closed now. I had made an contact with b d motors situated at durgapur junction mall show room. The showroom is also closed now. And i am moving from one place to other but sorry to inform that i failed to get back my money till date.

Sir, finding no alternative, i had given a mail to the proprietor of bd motors kolkata ([protected]@gmail.com). But no response is received till date..

Sir, i have made a honest effort to get back my hard earned money from the above showroom. But unable to get any help, i am writing to you for the same. The non refund of the amount leads to mere cheating on the part of the agency (B d motors) which has caused so much of harm not only to the name of tata motors but also to tata group. The dealer has cheated me and the company is advising me to lodge complain at consumer forum.
But why consumer will suffer without fault and is being sent to lodge complain against the dealer by tata motors. Are they not responsible to this act of dealer. On one hand they are not able to solve the issue as the dealership in that location is suspended whereas in other area of same region they are running their outlets through the same dealer b d motors

In view of above, it is earnestly requested to advise bd motors kolkata to refund the booking amount of rs 25000/ paid (Rs 5000/ as cash and rs 25000/ as rtgs) in the account (Sri tk mishra, a/c no [protected], axis bank asansol main branch) at an earliest failing which i have no option but to seek justice from court of law..

Thanking you

Yours faithfully

Tarakanta mishra

Asansol

My nam is sarang m durge. I purchased tata ase gold vehicle within a 8month. Since feb covid 19 lock down start.. As pr the rbi rules 3 month no emi deducted any customers.. But sir this company employees deduct my emi all month... I was complent but no one can registered.. Also my personal mobile number not registered her and id also... There for i lost my 30000rs to 40000rs... Her mistakes
Plz help sir

Mere pass tata harrier hai... Muje 1year hua hai... Muje kaafi problem arahi hai... And ye tata ki bhaut galat baat hai.. Ki apne new tata harrier launch kar di bs6 plss aap meri car change kare.. And apne reply nahi kiya... To mai iss tata harrier car mai jala dunga apne hatho se... And video bnaker viral kar dunga.. Plss muje exchange karke de mai difference charge bhi de dunga

I bought Tata harrier ...plss exchange my car...

The car which was booked on 07/03/2020 by mr. Parmeshwar gujar with a net payment of
₹12000
(Booking amt -10000 and
Temporary passing amt-2000)
(Receipt wasn't issued by the borrower bhausaheb shivaji shinde) and
Online transaction of
₹ 835290
By state bank of india, branch - parli vaijnath.
The car which was booked on that day wasn't the same as booked, (Colour was different).
So the amount was submitted but car which was issued wasn't the same one.
So we have cancelled the car on date 09/03/2020.
So the dealer is supposed to refund all the issued money.

Transaction id (1st utr[protected]₹ 700000)
Transaction id (2nd utr[protected]₹ 135290)
B

I had purchased a car named Tata Tiago XZA+ on dated 31st January 2020 from PMG Motors Mohali. The car is not start after two days of battery backup. Now this car is not taking reverse gare and parked at my residence at Shimla. Now give me some suggestion to solve my problem as soon as possible.

Jitender Kumar,
Ph. No. [protected]

Https://wa.me/[protected]

He's got a business account on WhatsApp
Kindly help me to close his business by reporting that profile.

At least if one bad fellow removed out from corruption that much clean from pollution, the earth is.

Fake fenku shriman name : Rajiv Gupta 🤒

(UP mobile number location) 😡

कान पकड़कर 🌊समुंदर में फेंकना हैं साले को 😠

See his kinda grammar used in the beginning of the call letter to end, you don't need memes to laugh when you get messages from fake recruiters.

Https://wa.me/[protected]

He's got a business account on WhatsApp
Kindly help me to close his business by reporting that profile.

At least if one bad fellow removed out from corruption that much clean from pollution, the earth is.

Fake fenku shriman name : Rajiv Gupta 🤒

(UP mobile number location) 😡

कान पकड़कर 🌊समुंदर में फेंकना हैं साले को 😠

450 रुपया paytm करने को बोल रा pdf भेजकर 😒

हाथ में लगे तो दाँतों से पियानो बजा देना इसका😏
😎मुंबईवालों 😍

सबको क्या सूझे सै 20c👿 STAY AWAY FAKE FENKERS (फेंकू सालों)

08/May/2020 interview date भी दिया मुझे 😆😅😂🤣 अब covid19 lockdown चल रहा और इसको recruitment की पड़ी हैं 😛😝🤪😜

If I talk more, more of 🤬cuss words will flow, which's absolutely useless. So I'm stopping here.

See his kinda grammar used in the beginning of the call letter to the end. You don't need memes to laugh when you get messages from fake recruiters.