Tata Motors Complaints & Reviews

Dear sir / madam,
I have booked my tata harrier xt grey colour with treo tata safdarjung show room on 18 sep. 2019. They committed me to give you delivery in 2 weeks. I told them that i will take delivery by 12 oct 2019 for which they got agreed. Also i applied for finance with them as they told me that they are partner with hdfc bank. So when i approached them for delivery then they told me that the car booked for you has been delivered to some one else and it will take 2 more weeks to deliver you the car.
Then i asked them that to cancel my order. But they insisted me to buy another model and they will offer a good deal on this and immediate delivery. So i agreed on their offer and i selected tata harrier xz model for which they told me delivery on 14th oct. But after so many reminder and followup they didn't give me delivery till 19th oct.
So i send them a message to cancel my order.
On 3rd nov. I got a message from hdfc bank that your emi will deduct from your account on 7th nov.
I immediately approached treo motors that how this happens while i have not signed any loan disburse papers. So how you can claim payment from bank. Then they assured me that they will return the bank amount and settle this case with bank within a week.
On nov mid i again visit to their office regarding this case and give them a complaint with whole story then they again told me to that they will settle it in a day.
On 3rd dec i again got a message from bank regarding emi to be deduct on 7th dec. I again visit to their office to clear the matter. Where i met with their avp mr. Ved kaushik. I told him that approximately rs.60000 (Sixty thousand) interest of two months has been deducted from my account so you are requested to settle down this amount with bank.

Mr. Kaushik shows his regret on this and gave me more offers and insisted me that you buy the car and we will give you a good deals again and car accessory too. So instead of creating a mess and put myself in legal action i got agreed to buy it.
They committed me to give me delivery by next day. But when we reach showroom for delivery, the car was not available for delivery. On my objection they told me that they car for another buyer but they will give it to you. It took me 5 hours to take the delivery. I was stranded there with my family for 5 hours.
When they done all billing and got all payments then they started to tell me that there is accessory of rs. 30, 000/- they fitted on it. I refused to pay it as i told them remove it, and i don't want any accessory. But they give me the car delivery with accessory by saying that we will see in this. On delivery time they didn't give me car insurance by saying that there is some problem with online system so not possible to take print out, so they will mail it to me.
At this time i have paid them for my car cost + insurance + cr registration with govt. Authorities.
We started to chase them for insurance and registration but then they started asking for payment of rs. 30, 000/- to which i already refused at the time of delivery. And we got nothing.
Today on 24th jan i again visited to their office for insurance and registration. After lots of arguments they handed over insurance to me but denied to give the registration papers due to which my car is running on temporary number and time is going on.
Dear sir/ madam, you are requested to please look into this matter and help me to get the justice.

Regards
Sanjay bhardwaj
[protected]

Below is the response i i have received from the service center.

Now as stated below, is the vehicle have an accident history then why the parts was not changed at the time of accident, there was many parts replaced under and was claimed to my insurance.
Now, did tata failed to analyze that the steering may also need a replacement?
If so, then who takes a responsibility of a loss of my life incase i would have met with an accident due to this negligence.
Secondly, if tata thought that the part is absolutely fine and need no replacement at the time of accident then what's stopping tata now to cover now under warranty?? Is tata tryin to fool people here? Or the companies intensions is to put the burden on consumer.

Now, mr sohaib, the impact of the left tyre was done by the puncher man, at the time to fixing my puncher he hit the type with an hammer which end up giving a dent to my alloy.

Having said that, the i met with an accident last year, so if the car was working perfectly fine after tata has fixed and handovered to me and now when there is a problem, u are saying that it will not be covered.
Either tata is making fool to consumers or tata do not have enough qualified engineers to examine the fault at this right time to get timely solution.

This question is for all the top directors/ceo of tata motors who are in this email.

I am not at all buying this point which mr. Shoaib informed me as all the pointers are illegitimate.
I am willing to proceed further legally.

Regards
Aakash kulshrestha
[protected]
Car # up 14 dp 5373
Tata nexon xm blue

Break down during school trip on 17/01/2020. The service team from focus motors mavelikkara, alappuzha, kerala has attended on the next day. Now the vehicle was at the same position. At first they said it has been happened by the complaint related with the fuel pump. After the rectification of the same they said the complaint was not with that cause, but about the engine part. They also claim that the battery of the vehicle was not in proper condition. Though it was taken five days for rectification, it was either found or repaired till now. So we hire the vehicle for these four working days.
They were relucted to include the repairing and service by saying your vehicle was already covered the warranty period.in my knowledge these things are related with major engine part which was covered under the warranty.
The vehicle belongs to s n trust managememnt, kollam, kerala, one of the largest corporate management. The vehicle no. Kl30f 8904. Mobile no. [protected]

Mh01dk0949 tata tiago
1. Broke down of new car in 1 month, some software issue.
2. They dont call for car servicing. We have to call them to ask and remind them. And they dont even show up after confirmation.
3. Bought extended warranty by doing online transfer and some nominal refund is pending, chasing from 6 month with sales executive ashish and archna. But no result. They dont even pick calls.

I have booked a new tata nexon xm petrol car from marina motor dealership kozhikode on 23/12/2019. They delivered the car on 3/01/2020 and told us it was a new car. During the delivery time, we didn't have idea that this was an old car. We trust in tata motors and the dealer. But after 4 days we a small issue with the car and we found that this an april manufactured car and it is a display car. They didnt inform us this during the time of delivery, when we discussed this issue with dealership and tata they not ready to repay our money or change the car. What i can do in this case

Hi team,

I own a tata nano cng + petrol car.
I would like to bring in to notice to the company about the faulty cng pressure regulator issue.
My car has running of 78000kms any after that my cng pressure regulator started showing issues. I have checked it from nearest tata sevice station. But they say your pressure regulator has to be changed.

So i would like to highlight some points and urge...

Dear sir
I went to your tata showroom under insurance they change both shokup of my car. But after two month the right side shokup get lickeged i ask to showroom why this happen they are not giving me good responseand i am unhappy for service. They say no to change it
Is it new shokup or old i want to conform it. Plese change my shokup in insurance
Mobil. No [protected]

Respected sir,
With most humble, i state that i purchased sk tipper 407 yesterday from esree dealers pvt. Ltd.[darbhanga], bihar. I was shown white and yellow colour vehicle. But after receiving payment from financier, they forcely imposed red colour sk tipper with this statement that now company don't make this colour vehicle. Please see the issue and change my vehicle and kindly do the needful action to provide me my chosen colour vehicle. Regardsbhoolok thakur[protected]
Date of incident 17/01/2020
Dealer name estee dealers pvt ltd

I bought a tata tiago xz from kosmo motors jalandher. Dated on 29/12/2020
But still my rc number pending from there end. Regularly i am calling but none responding.

I am too worried about, why i purchased this car from tata. It is my worst experience about their service.

Regards,
Dhananjay
[protected]

This is rakesh anadani from kolhapur. I have purchased tata nexon zxa+, 5 months back dealer has pasted fasttag sticker on the front glass but not has linked it. 4 to 5 times i have been to the show room but no one is helping out saying they don't know the procedure. Fastag has become mandatory from 15th jan. My fastag is not linked with paytm.
I even called costumer care. 2 times regarding this complaint but they r not forwarding my call to complaint officer.
Is this the service you provide to the coustemer.
Please solve my problem.
Thanking you.

I had booked a tata nexon white xz model in phoenix motors on 21st of december 2019 and they gave me a commitment to deliver it in the first week of january 2020. Then they said they will deliver it on 8th of january and then they said they will deliver it by 14th and now they are saying even 14th is not possible. Today phoenix motors gm spoke to me in a very lethargic fashion and said that he will try to give the vehicle by 15th of january. I am ready to wait to till 15th, if they are unable to give me the vehicle even on 15th please consider this as my cancellation note and please cancel the booking on 16th of january. The vehicle which i exchanged was hyundai i20 petrol was taken for 2, 20, 000 plus exchange bonus of rupees 30, 000 was provided so refund my money in the form of demand draft with in 5 working days 22nd of january.

Attaching all the documents i have regarding this issue. This is poor and pathetic service, i picked a wrong brand as my first new car brand.

I have purchased tata nexon xm from treo motor safdurgunj on dec 2019, they still not resistered my car, i haven't received registered number. They are working very slow even not picking up the call. Telling me to wait for sometime. After all this i wont be paying any penalty u can refund me the amount. Cause of poor customer service you will be losing customers

My car tata zest is 2016 model and paint of the front bonnet gets melted in left side and in that melted area the bonnet gets rusted and a hole is formed from which internal engine is clearly visible from outside..this is manufacture default of car and i request you to look after this manufacture default...and please change my front bonnet of my car as soon as possible...

Hi i am using tata indigo car, always i have done my car service by authorized service centre only @ charbagh lucknow tata motors.

I have highlighted one issue in my car which is in driving side wheel, while running the car getting a noise in wheels in front right wheel in driving side.

I haven't got solution after 3 services.

I am really surprised that again and again i am highlighting the issue but not getting solution.

Pls check and get solution on the same issue

My car num is up32fn0053

Regards
Sakeel ahmad
[protected]

Dear sir

I have a tata magic express (Br06pd6467). Due to some starting problems in it, i visited ideal motors workshop for repairing. They told me that its engine has seized and you have to purchase a new engine which is known as prolife.
After the installation of new engine they further changed some other parts also, and handed over the vehicle to me on 1st january 2020 but the problem remained same.
I am...

I bought a new tata tiago at the end of november 2019. After 1500 km of distance covered i have given the car for service at i s motors pvt ltd roorkee. I have been told for engine waxing and some other services and the total cost for that is rs 1100, at that time i said yes for that as this was my first experience and i don't want to take the risk for the car. After talking to a friend immediately after 10 minutes i called and informed the service person to cancel my engine waxing and all other paid services and just do a routine checkup. I have been told now it's too late and they have done engine waxing and i need to pay 1100 for that. After arguing for about half an hour they agree for canceling the paid service and i need not pay anything for that.

I am totally disappointed with the behavior of the staff. I told them about other problems of my car like the gears are too tight and when i am applying reverse gear sometimes it's making too much noise. Also, i told them couple of other things but none of my problems are solved and my car is in the same condition even after the service. I highly recommend not to buy tata cars. This is such a heartbreaking experience even after spending so much money in the car. The name of a serviceman is hem singh who talked to me over the phone.

I have purchased a TATA Nexon ZXA+ Diesel in June 2019. Within 1 month during rains both my front headlight unit (2) and taillight unit (2) shows high condensation and fogging.

The level of fogging in the front headlight unit is severe and the same has been raised during my 1st and 2nd servicing. The fogging was replicated at the service centre as well. As per the Dealer Incident Report filed by the TATA Service Centre, the response received is that unless the fogging is in the focusing area of the beam, TATA cannot replace my units.

This is a serious driving hazard as the condensation can over the focusing area suddenly at any point in time causing accidents. My car is under a year old and is under warranty. TATA Motors response is irresponsible and frankly deeply disturbing.

Other Nexon car owners who I know do not have the issue hence the defect is clearly in my car however I have been informed this is ''normal'' and TATA cannot replace the same even if the car is under warranty.

I request a response to my issue at the earliest. I am attaching photographs of the fogging for your reference.

I am book a tata tiago xm on dated 15 th nov 2019 sagar motor noida. As per confirmation delivery should be 19 th nov 2019. But sagar motor noida not deliver at time line so i am cancil my booking. But as checklist 3000 panelty should be cut on my booking amount. But sagar motor cut my 6000 thousand. That's very discussing. So please resolve my issue as soon as possible.
Booking name:namita sharma
Tata executive : boby sharma

Hi team
My name is manav arora my car tata harrier pb 79 8055 is a defective piece as i am facing so many problems as i want to start with the history of the car 18/12/19
There was leakage in
1) main engine oil seal- @ 9874 km only 2) shockers - @ 9874 km only
There was oil leakage as well as noise coming out from shockers so i did not want to change it but roshan tata in jaipur service center they assured me that this is a small problem but somehow i allowed them to change it but after that there was noise coming out from gear box.
Next incident happened with me on 30/12/2019 breaks down of car
I was coming out from pinksquare mall in jaipur and fire was there in my car and smoke was coming out from the car and i was with my family and we were standing on highway at that time i called in few seconds 24*7 road side assistance
Name of person - rahul timing - 5:00 pm complaint number - 1-[protected]
I called road side assistance 2 times as no one came from their end as was waiting from 2 hours but one technician said that he is coming from indra gandhi nagar and other on second person that he will come from sitapura when he came he did not bring any job sheet or job card he will give he just said me give the car keys.

The veh has been issued to indian army with date of manufacturing 2019 and the vehicle is under warranty.
Chassis no.. Mat 39500 j2 d10041
Engine no.. Id 63688187
The power take off (Pto) and batteries (02) are not working.
The fire fighting equipment is a very critical asset to the organization and requires immediate repair.
The veh was also forwarded to the local tata workshop but the defect was not rectified.
Request dispatch suitable help for rectification of the same.

Maj suraj katiyar
[protected]