Tata Motors Complaints & Reviews

I also got the job recruitment from quikr.com, and i applied, after one day i got interview call from tata motors, and i got selected for the post of supervisor, and then they asked me to pay rs.2050, for training purpose, and i paid that amount, after 3 days again i got call from them for verification taht is today 31 jan, again they had asked me for rs.1900 for verification and they said it is for refundable, they are calling me with this two numbers that is [protected] (Arosi sharma) and [protected] (Kartik oberoi) and their account no. Is which i send the money that is name of asheesh kumar a/c no. [protected] ifsc code - sbin0000592, so kindly please help me, is this fraud or real one, kindly let me know, in this no. ±[protected]

I purchased a tata nexon car from arya motors gurugram on 30/05/2019 and from the date of purchase after driving about 200kms, there was heavy engine sound and vibration and a check engine light warning coming in the speedometer. Even the modes stopped working after that warning signal and it's been like 10 to 15 times i visited the service center and two times flywheel has been changed in my vehicle. And still i m facing this issue. I m totally depressed as i wasted my hard earned money on such vehicle. There is no resolution from any side and my vehicle is still under warranty and i want my nexon vehicle to be replaced with a new one.. Or i will file this case under consumer forum..

Hi,

This is rajashree pattnaik, i have booked xt harrier - white from gugnani auto cars pvt. Ltd. Bhubaneswar odisha. My delivery was being agreed by both the parties was on or before 5th jan 2020. But when i contacted them on 2nd jan 2020, it was informed me that they have sold my booked last piece of white xt harrier to someone else, that to be they have not informed or confirmed the same to me while selling the same. After then, they have given me a new quotation verbally which was hiked rs.50000/- from the earlier one saying that new lunched price for year 2020.
I was not interested in the same as in spite of commitments and having my booking with the booking amount they have sold my car.
I have given mail for the refund of my booking amount to the dealer as said by them on 2nd jan 2019 but did not receive any kind of reply, i have followed up with them via phone several time for the refund but they are kept on delaying. Already three follow up mail given for the same, but same no response from their side.

Regards
Rajashree pattnaik

I bought tata nexon on 29th nov 2019 and the same day i applied accessories on my car from showroom itself worth 14500 rs. Now i've got problem with tata logo with light and they keep saying they don't have logo nor they have double tape to fix it, # man. Double tape hi nahin hai, wow. Special edition kraz k wheel caps bhi nahi hain. How can you say that to the customer that you don't have wheel caps and rest other accessories?
They just have one labor in accessories dept and when i bought tata nexon kraz, showroom guys said, they'll send somebody to fix it at my home, but i keep calling them and nobody came so far. I'ld like to take it to the highest level because team leader don't have no information about the cars and don't even pick up my call.

Also, first servicing experience was worst ever experience in my life, service given by tata sparsh, matiala, near dwarka and supervisor name - shashi. Plz take it seriously and a serious action against them or i'll file a lawsuit against all of them.

Thanks for nothing

Hope you would do something on it sooner a

Hii i am aman, please take strict action on this service centre located at nallasopara pelhar fata, worst experience of my life, never seen this type of service centre, unskilled labour, unprofessional worker's and employees are hire in this tata service centre and they even don't know how to handle a customer they all are just spoiling the tata name, this service centre don't deserve a single star, i have 3 tata ace tempo and when i came for service they just always disappointed me and in the name of free service they charged money around 2k or 3k and i have many more to say but only negative thing they don't a positive side to say, in the last i just want to say tata is famous for his worst service centre in the world. I am too much frustrated with this service centre.

Pushpa bisht
Tue, jan 7, 4:20 pm
Sir,
Please refer the trailing mail.
On dated 1st september 2019, i visited the sab motors at patel nagar and after negotiations with mr. Ravi, a refund of rs 12128/-
Was assured to me for the wrongly quoted the price of said tiago by the executives of sab motors.
In this respect i also submitted the request letter for refund.
Though till date refund not...

Dear sir / madam,
I have booked my tata harrier xt grey colour with treo tata safdarjung show room on 18 sep. 2019. They committed me to give you delivery in 2 weeks. I told them that i will take delivery by 12 oct 2019 for which they got agreed. Also i applied for finance with them as they told me that they are partner with hdfc bank. So when i approached them for delivery then they told me that the car booked for you has been delivered to some one else and it will take 2 more weeks to deliver you the car.
Then i asked them that to cancel my order. But they insisted me to buy another model and they will offer a good deal on this and immediate delivery. So i agreed on their offer and i selected tata harrier xz model for which they told me delivery on 14th oct. But after so many reminder and followup they didn't give me delivery till 19th oct.
So i send them a message to cancel my order.
On 3rd nov. I got a message from hdfc bank that your emi will deduct from your account on 7th nov.
I immediately approached treo motors that how this happens while i have not signed any loan disburse papers. So how you can claim payment from bank. Then they assured me that they will return the bank amount and settle this case with bank within a week.
On nov mid i again visit to their office regarding this case and give them a complaint with whole story then they again told me to that they will settle it in a day.
On 3rd dec i again got a message from bank regarding emi to be deduct on 7th dec. I again visit to their office to clear the matter. Where i met with their avp mr. Ved kaushik. I told him that approximately rs.60000 (Sixty thousand) interest of two months has been deducted from my account so you are requested to settle down this amount with bank.

Mr. Kaushik shows his regret on this and gave me more offers and insisted me that you buy the car and we will give you a good deals again and car accessory too. So instead of creating a mess and put myself in legal action i got agreed to buy it.
They committed me to give me delivery by next day. But when we reach showroom for delivery, the car was not available for delivery. On my objection they told me that they car for another buyer but they will give it to you. It took me 5 hours to take the delivery. I was stranded there with my family for 5 hours.
When they done all billing and got all payments then they started to tell me that there is accessory of rs. 30, 000/- they fitted on it. I refused to pay it as i told them remove it, and i don't want any accessory. But they give me the car delivery with accessory by saying that we will see in this. On delivery time they didn't give me car insurance by saying that there is some problem with online system so not possible to take print out, so they will mail it to me.
At this time i have paid them for my car cost + insurance + cr registration with govt. Authorities.
We started to chase them for insurance and registration but then they started asking for payment of rs. 30, 000/- to which i already refused at the time of delivery. And we got nothing.
Today on 24th jan i again visited to their office for insurance and registration. After lots of arguments they handed over insurance to me but denied to give the registration papers due to which my car is running on temporary number and time is going on.
Dear sir/ madam, you are requested to please look into this matter and help me to get the justice.

Regards
Sanjay bhardwaj
[protected]

Below is the response i i have received from the service center.

Now as stated below, is the vehicle have an accident history then why the parts was not changed at the time of accident, there was many parts replaced under and was claimed to my insurance.
Now, did tata failed to analyze that the steering may also need a replacement?
If so, then who takes a responsibility of a loss of my life incase i would have met with an accident due to this negligence.
Secondly, if tata thought that the part is absolutely fine and need no replacement at the time of accident then what's stopping tata now to cover now under warranty?? Is tata tryin to fool people here? Or the companies intensions is to put the burden on consumer.

Now, mr sohaib, the impact of the left tyre was done by the puncher man, at the time to fixing my puncher he hit the type with an hammer which end up giving a dent to my alloy.

Having said that, the i met with an accident last year, so if the car was working perfectly fine after tata has fixed and handovered to me and now when there is a problem, u are saying that it will not be covered.
Either tata is making fool to consumers or tata do not have enough qualified engineers to examine the fault at this right time to get timely solution.

This question is for all the top directors/ceo of tata motors who are in this email.

I am not at all buying this point which mr. Shoaib informed me as all the pointers are illegitimate.
I am willing to proceed further legally.

Regards
Aakash kulshrestha
[protected]
Car # up 14 dp 5373
Tata nexon xm blue

Break down during school trip on 17/01/2020. The service team from focus motors mavelikkara, alappuzha, kerala has attended on the next day. Now the vehicle was at the same position. At first they said it has been happened by the complaint related with the fuel pump. After the rectification of the same they said the complaint was not with that cause, but about the engine part. They also claim that the battery of the vehicle was not in proper condition. Though it was taken five days for rectification, it was either found or repaired till now. So we hire the vehicle for these four working days.
They were relucted to include the repairing and service by saying your vehicle was already covered the warranty period.in my knowledge these things are related with major engine part which was covered under the warranty.
The vehicle belongs to s n trust managememnt, kollam, kerala, one of the largest corporate management. The vehicle no. Kl30f 8904. Mobile no. [protected]

Mh01dk0949 tata tiago
1. Broke down of new car in 1 month, some software issue.
2. They dont call for car servicing. We have to call them to ask and remind them. And they dont even show up after confirmation.
3. Bought extended warranty by doing online transfer and some nominal refund is pending, chasing from 6 month with sales executive ashish and archna. But no result. They dont even pick calls.

I have booked a new tata nexon xm petrol car from marina motor dealership kozhikode on 23/12/2019. They delivered the car on 3/01/2020 and told us it was a new car. During the delivery time, we didn't have idea that this was an old car. We trust in tata motors and the dealer. But after 4 days we a small issue with the car and we found that this an april manufactured car and it is a display car. They didnt inform us this during the time of delivery, when we discussed this issue with dealership and tata they not ready to repay our money or change the car. What i can do in this case

Hi team,

I own a tata nano cng + petrol car.
I would like to bring in to notice to the company about the faulty cng pressure regulator issue.
My car has running of 78000kms any after that my cng pressure regulator started showing issues. I have checked it from nearest tata sevice station. But they say your pressure regulator has to be changed.

So i would like to highlight some points and urge...

Dear sir
I went to your tata showroom under insurance they change both shokup of my car. But after two month the right side shokup get lickeged i ask to showroom why this happen they are not giving me good responseand i am unhappy for service. They say no to change it
Is it new shokup or old i want to conform it. Plese change my shokup in insurance
Mobil. No [protected]

Respected sir,
With most humble, i state that i purchased sk tipper 407 yesterday from esree dealers pvt. Ltd.[darbhanga], bihar. I was shown white and yellow colour vehicle. But after receiving payment from financier, they forcely imposed red colour sk tipper with this statement that now company don't make this colour vehicle. Please see the issue and change my vehicle and kindly do the needful action to provide me my chosen colour vehicle. Regardsbhoolok thakur[protected]
Date of incident 17/01/2020
Dealer name estee dealers pvt ltd

I bought a tata tiago xz from kosmo motors jalandher. Dated on 29/12/2020
But still my rc number pending from there end. Regularly i am calling but none responding.

I am too worried about, why i purchased this car from tata. It is my worst experience about their service.

Regards,
Dhananjay
[protected]

This is rakesh anadani from kolhapur. I have purchased tata nexon zxa+, 5 months back dealer has pasted fasttag sticker on the front glass but not has linked it. 4 to 5 times i have been to the show room but no one is helping out saying they don't know the procedure. Fastag has become mandatory from 15th jan. My fastag is not linked with paytm.
I even called costumer care. 2 times regarding this complaint but they r not forwarding my call to complaint officer.
Is this the service you provide to the coustemer.
Please solve my problem.
Thanking you.

I had booked a tata nexon white xz model in phoenix motors on 21st of december 2019 and they gave me a commitment to deliver it in the first week of january 2020. Then they said they will deliver it on 8th of january and then they said they will deliver it by 14th and now they are saying even 14th is not possible. Today phoenix motors gm spoke to me in a very lethargic fashion and said that he will try to give the vehicle by 15th of january. I am ready to wait to till 15th, if they are unable to give me the vehicle even on 15th please consider this as my cancellation note and please cancel the booking on 16th of january. The vehicle which i exchanged was hyundai i20 petrol was taken for 2, 20, 000 plus exchange bonus of rupees 30, 000 was provided so refund my money in the form of demand draft with in 5 working days 22nd of january.

Attaching all the documents i have regarding this issue. This is poor and pathetic service, i picked a wrong brand as my first new car brand.

I have purchased tata nexon xm from treo motor safdurgunj on dec 2019, they still not resistered my car, i haven't received registered number. They are working very slow even not picking up the call. Telling me to wait for sometime. After all this i wont be paying any penalty u can refund me the amount. Cause of poor customer service you will be losing customers

My car tata zest is 2016 model and paint of the front bonnet gets melted in left side and in that melted area the bonnet gets rusted and a hole is formed from which internal engine is clearly visible from outside..this is manufacture default of car and i request you to look after this manufacture default...and please change my front bonnet of my car as soon as possible...

Hi i am using tata indigo car, always i have done my car service by authorized service centre only @ charbagh lucknow tata motors.

I have highlighted one issue in my car which is in driving side wheel, while running the car getting a noise in wheels in front right wheel in driving side.

I haven't got solution after 3 services.

I am really surprised that again and again i am highlighting the issue but not getting solution.

Pls check and get solution on the same issue

My car num is up32fn0053

Regards
Sakeel ahmad
[protected]