Tata Motors Complaints & Reviews

Bumpher of tiago is not upto the mark seems as a manufacturing defect. It comes out from the joint attached picture will give you more clarity.

This problem exist from the very beginning, i took 3 service they fix it, bumper again comes out.

I took one insurance cover to change bumber still new bumper has the same problem all services and parts were taken from authorised service center.

My name is manish kumar, mobile no-[protected], vehicle no-br01dd2365.

3 days back, i have called tata service center requesting an assistance as my car was having trouble moving properly. I took my car for ride after a month because of lockdown. So due to this trouble, i have called them for assistance as i got stuck on the road. But service center keep on asking me for a reference number. They informed me i need to call tata service desk and get a reference number for my complaint as i have a valid guarantee for my new car. Otherwise, they will come for assistance and i need to pay them as i don't have a reference number. 2 person came from near by service center. They checked the car and were not able to find the issue. So they suggested to take the car to service center. But the car will only be serviced freely, if i have a reference number. I know my issue is not going to be addressed by this day and i decided to get my car back to home and somehow managed it.

So i decided to call the service desk as suggested by the tata service center. Call went to queue and no one was available to answer. Waited for around 30 mins so that someone could pick up. No luck. I kept on trying at different time and after 4 or 5 attempts (Each lasting close to 30 mins) someone picked up. But they were not able to hear us. Again tried. Connected. Informed the issue to them. They told us that they will connect us to their technical department. After a few mins on hold, they came back and said they are not able to connect to their own technical department (Very strange) and also informed they have raised an emergency call back and we will get a call back shortly. No call was received on the day. Process repeated on the next day. Didnt get a call back. Called again. Informed them no need of connecting to their technical deoartment and just give me a reference code so that i can take it up with the near by service center. But they told me its not the process and assured me a call back in 5 mins. I was sure i was not going to get a call back. Still waited and no call back till this day. I am writing this after 2 more days from this incident.

I know there are restrictions due to covid 19 and all. So i have given them much time and always talked politely as well. But this is not acceptable. Its not the standard of service i was hoping for when i chose tata. First of all, its very important to understand the issue of a customer when they are calling from the middle of a road.

I want to know why there is no answer or call back from tata customer care/ technical department. If its hard for you to address the issue quickly, why giving us false promises like call back in 5 mins. We have our own schedules and things to take care each day and it's been spoiled by these lies. Call me back [protected].

Very bad services, if you want to damage your car then only you go to it, half of the part will disappear from your car if you get your car serviced on arya motor, even the air filter assembly does not fit properly. My contact number [protected]

Dear person concerned,
My microwave over has not been working for the past two months in this regards i have several time tried your toll free nos which are still not operational, how ever through google i have taken mobile nos of your bm’s of lucknow and local varanasi representative’s (Gaurav), and informed them telephonically, till date my machine is down and despite repeated assurance i have not been provided resolution, would request you to kindly arrange to lodge complaint of my product and get the same rectified which is under amc,

My details are appended below ;
Rajendra malhotra
Mobile no (Registered with ifb) : [protected]
Address: flat no m-1/3, gandhi nagar, sigra
Varanasi, up, pin code : 221010
Land mark (Near park)
[protected]/[protected]

I purchased tata nexon, last year july, 2019. Salesperson generated bill of 600 rupees higher than what was written in the bill and also didn't provide many basic accessories. Even car mat was not there. Just paper was put. I had complained multiple times and no actions were taken. Car was bought from concord angamaly tata showroom. Unlike before, tata is not caring for any complaints registered with them. Car registration number - kl64h 6996

On 14 feb 20 my car (Jk14e 7673 tata tigor xz) met with an incident near suratgarh. And then i call tata customer care for assistance. After that i got a col from national motors (Tata agency) suratgarh. They told me to bring my car to their agency and they provide me towing as my car was not in driving condition and they also told me that they had received a mail from tata motors to assist me. Then after i leave my car at their agency. Firstly they gave me 28 feb 20 approx tym to take my car, but when i col him on 27 feb 20 they told me it will take some more time, we will give your car on 8 march 20, on 8 march 20 same reply for 15 march 20, on 15 march they told me it will take hardly two days and my car is with me. But on 22 march they told me due to lock down we are unable to give u car... On 3 may 20 when lockdown is over in suratgarh as it comes in green zone.. I col them again for my car and they told me on 12 may 20 you will definately recieve your car.. But on 12 they send me video that my car is ready and i upload same video. Please tell me is it in drive condition. And now they didn't pick my cols, no response on my msg.. I am unable to visit to their agency as i doing job in jodhpur (Indian air force) and my home town at udhampur (J&k) please do needful for me.

Registration pending,
Not responding properly.

Tata zip xl model engine check light on engine

Dear sir

This is to inform that on 16.03.2016 i had booked for a tata indigo car in the name of sri prasenjit kr chandra, from bd motors asansol, and paid rs 5000/ in cash as booking money. Again on demand, paid a sum of rs 20000/ thru rtgs on 31.03.2016 from my savings bank, a/c no [protected] axis bank asansol.

At the time of booking it was agreed that if car was not delivered in time the amount paid as advance will be returned. But after a lapse of 3 years, i made a lot of request to bd motors asansol to refund my advance money, but unfortunately they did not pay it back. My application dated 11.01.2018 for refund od advane booking money has not been considered since then. Now tata motors has suspended the dealership of bd motors on that location due to poor performance. However, the dealer is running several outlets in west bengal, specially in asansol region. At present.

The asansol showroom of bd motors is closed now. I had made an contact with b d motors situated at durgapur junction mall show room. The showroom is also closed now. And i am moving from one place to other but sorry to inform that i failed to get back my money till date.

Sir, finding no alternative, i had given a mail to the proprietor of bd motors kolkata ([protected]@gmail.com). But no response is received till date..

Sir, i have made a honest effort to get back my hard earned money from the above showroom. But unable to get any help, i am writing to you for the same. The non refund of the amount leads to mere cheating on the part of the agency (B d motors) which has caused so much of harm not only to the name of tata motors but also to tata group. The dealer has cheated me and the company is advising me to lodge complain at consumer forum.
But why consumer will suffer without fault and is being sent to lodge complain against the dealer by tata motors. Are they not responsible to this act of dealer. On one hand they are not able to solve the issue as the dealership in that location is suspended whereas in other area of same region they are running their outlets through the same dealer b d motors

In view of above, it is earnestly requested to advise bd motors kolkata to refund the booking amount of rs 25000/ paid (Rs 5000/ as cash and rs 25000/ as rtgs) in the account (Sri tk mishra, a/c no [protected], axis bank asansol main branch) at an earliest failing which i have no option but to seek justice from court of law..

Thanking you

Yours faithfully

Tarakanta mishra

Asansol

My nam is sarang m durge. I purchased tata ase gold vehicle within a 8month. Since feb covid 19 lock down start.. As pr the rbi rules 3 month no emi deducted any customers.. But sir this company employees deduct my emi all month... I was complent but no one can registered.. Also my personal mobile number not registered her and id also... There for i lost my 30000rs to 40000rs... Her mistakes
Plz help sir

Mere pass tata harrier hai... Muje 1year hua hai... Muje kaafi problem arahi hai... And ye tata ki bhaut galat baat hai.. Ki apne new tata harrier launch kar di bs6 plss aap meri car change kare.. And apne reply nahi kiya... To mai iss tata harrier car mai jala dunga apne hatho se... And video bnaker viral kar dunga.. Plss muje exchange karke de mai difference charge bhi de dunga

I bought Tata harrier ...plss exchange my car...

The car which was booked on 07/03/2020 by mr. Parmeshwar gujar with a net payment of
₹12000
(Booking amt -10000 and
Temporary passing amt-2000)
(Receipt wasn't issued by the borrower bhausaheb shivaji shinde) and
Online transaction of
₹ 835290
By state bank of india, branch - parli vaijnath.
The car which was booked on that day wasn't the same as booked, (Colour was different).
So the amount was submitted but car which was issued wasn't the same one.
So we have cancelled the car on date 09/03/2020.
So the dealer is supposed to refund all the issued money.

Transaction id (1st utr[protected]₹ 700000)
Transaction id (2nd utr[protected]₹ 135290)
B

I had purchased a car named Tata Tiago XZA+ on dated 31st January 2020 from PMG Motors Mohali. The car is not start after two days of battery backup. Now this car is not taking reverse gare and parked at my residence at Shimla. Now give me some suggestion to solve my problem as soon as possible.

Jitender Kumar,
Ph. No. [protected]

Https://wa.me/[protected]

He's got a business account on WhatsApp
Kindly help me to close his business by reporting that profile.

At least if one bad fellow removed out from corruption that much clean from pollution, the earth is.

Fake fenku shriman name : Rajiv Gupta 🤒

(UP mobile number location) 😡

कान पकड़कर 🌊समुंदर में फेंकना हैं साले को 😠

See his kinda grammar used in the beginning of the call letter to end, you don't need memes to laugh when you get messages from fake recruiters.

Https://wa.me/[protected]

He's got a business account on WhatsApp
Kindly help me to close his business by reporting that profile.

At least if one bad fellow removed out from corruption that much clean from pollution, the earth is.

Fake fenku shriman name : Rajiv Gupta 🤒

(UP mobile number location) 😡

कान पकड़कर 🌊समुंदर में फेंकना हैं साले को 😠

450 रुपया paytm करने को बोल रा pdf भेजकर 😒

हाथ में लगे तो दाँतों से पियानो बजा देना इसका😏
😎मुंबईवालों 😍

सबको क्या सूझे सै 20c👿 STAY AWAY FAKE FENKERS (फेंकू सालों)

08/May/2020 interview date भी दिया मुझे 😆😅😂🤣 अब covid19 lockdown चल रहा और इसको recruitment की पड़ी हैं 😛😝🤪😜

If I talk more, more of 🤬cuss words will flow, which's absolutely useless. So I'm stopping here.

See his kinda grammar used in the beginning of the call letter to the end. You don't need memes to laugh when you get messages from fake recruiters.

I had bought my tata nexon diesel on january 2019 and since then it delivering very poor average.
At first i thought that since the engine is new this problem is there but after 6 months also my average remained low.
Right now the average doesn't go more than 13 kmpl sometimes it also goes less than 10 which is very very less for a diesel. My friends maruti baleno is petrol and gives more than 15 mileage.
Also the acceleration is very poor even in the sports mode, in order to overtake i have to press the full accelerator and only then it accelerates.
Also in the morning when it starts there is heavy white smoke which smells like engine oil and it smokes for almost 10 seconds and there is black smoke visible when i accelerate.
Also the left side passenger glass vibrates a lot when half open.
My neighbours make fun of me saying, "aapne to khatara le li, hamari maruti 800 aapse zyaada achhi hai".
This car has caused a lot of embaressment for me.

Respected,
I made a call yesterday i.e.20.04.2020 at 7.00 pm to your customer care center as mentioned above for enquiry about Nexon xz+(s) model which is launched by your company in April 2020 month. The call was picked but the same is not transferred to concerned person and they told me that they will call you back shortly but the same is not done.i have again make call on the same day I again recieve the same answer. Then today i.e.21.04.20 i have again call on the same number and inform her about yesterday incident she also hold my call for transfer to concern person and which is not made and again she told me the same word i.e.we will call you as soon as our team will get free. I m sorry to say that till now the same is not made.
Sir, i have seen news that Tata sell is down to 85% and I was very much disappoint that why it is happpening with Indian company who is providing almost all the new technology in their vechiles but growth is not made. I m soory to say that the reason is not in your technology it is in your customer service and absence of professionalism in your staff members who are not follows the great Ratan Tata who is absolutely a true indian and good human being.
Sir, I have already a Tata car and I want to purchase the same because I am also become a part to promote our Indian company but their is no support from your centers. If I can purchase a car of Rs.12.lacs then I can also purchase car of Rs.15.00 lacs. My query was only that whether your new model i.e.nexon xz+ s is available in market after 3rd May or not but in Bhopal.
My purpose is not to lodge complaint against anyone my purpose is only that why not our Indian company always remain on top. You can close the same because complaints can be closed but disappointment cannot be closed without satisfaction of our progress.
Regards
Arun Choubey
Bhopal

Hello Tata Team,

We had bought a TATA ACE ZIP XL in Aug 2018 and this we use for personal business use. In last 1 and half year this vehicle has given us maximum trouble and a big loot has been done by Authorized Service Center in Allahabad. Can someone help please

Phone - [protected]

I brought new Tata Tiago NRG last month. Now it's colour is gone from original from both bumpers. It's side and rear cladding is also loosely attached. I am very disappointed.