Tata Motors Complaints & Reviews

Address: FLAT NO 1G, ASSET METROBAY, CHATHARI, TRIPUNITHURA, ERNAKULUM, Ernakulam, Kerala, 682301

I’m working in bpcl-kochi refinery. I booked tata nexon xma petrol blue color at malayalam vehicles india pvt ltd, pulinchode (Booking form no 4943) on 14th dec 2019. I paid 1.5 lakhs for the car through cheque. They offered me 15000 rupees cash discount, basic accessory package, under body coating and discount in insurance. Now they say blue color is not available and euro 6 engine will be manufactured. I will wait for the color, pay the differential amount for euro 6 and 4, but i want the entire offer promised to me during booking to be retained. They didn't give me final confirmation. Kindly consider my request and do the needful for me as an esteemed customer. The on road price offered to me approx. 8.96 lakhs. My mobile number is [protected].

Jan 31, 2020

Complaint marked as Resolved

Tata Motors customer support has been notified about the posted complaint.

Verified Support

Dec 29, 2019

Tata Motors Customer Care's response Dear Customer,

We regret the inconvenience you've had to face and have forwarded your concern to the relevant team. They will soon contact you to assist further.

Regards,
The Tata Motors Team

Verified Support

Dec 31, 2019

Tata Motors Customer Care's response Dear Customer,

We trust that our team has connected with you and the concerns raised by you have been addressed. Do get back to us if you need any further assistance and we’d be glad to help you.

Regards,
The Tata Motors Team

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Address: 411018

We have been waiting for a service advisor for last one hour from 1.00 pm.

The excuse which we have been hearing is that they are in some training.

On a weekend do you advise your service engineers to go on trainings.

My car storme is facing some radiator leakage on the run, am i supposed to take prior appointment for even such work and then visit a service centre.

Please look into it... This is my 4th car from your stable..

Atleast the car should be taken inside the service centre...

Jan 29, 2020

Complaint marked as Resolved

Tata Motors customer support has been notified about the posted complaint.

Dec 28, 2019

Updated by suyogbankar At Panchajanya service centre, chinchwad

Verified Support

Dec 29, 2019

Tata Motors Customer Care's response Hi Suyog,

Our sincere apologies for the inconvenience caused. Please share your contact information and vehicle chassis number via private messages, so we can have the relevant team assist you soon.

Regards,
The Tata Motors Team

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Address: Tata motors service centre, hartan motors ,sector 18, Gurgaon, Haryana, 110070

Hi,
I wanted to complaint about the service charges of tata authorised service centres as it varies from one service centre to other in the same city. Tata motors service advisors gives you a quote which is not at all same why is there no standard charges set up for fuel change, oil filter change, air filter change and labourer charges etc. If the customer is aware of standard charges of these mentioned somewhere in their websites there won't be any issues.

Jan 26, 2020

Complaint marked as Resolved

Tata Motors customer support has been notified about the posted complaint.

Verified Support

Dec 24, 2019

Tata Motors Customer Care's response Hi Sandeep,

Our sincere apologies for the inconvenience caused. Please share your vehicle model and contact details via private messages, so that we can connect with you for further help.

Regards,
The Tata Motors Team

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Address: 2/23 west street virupatchi, virupatchi, Dindigul, Tamil Nadu, 624614

I sent my new tata hexa to claim minor damage insurance in coimbatore srt tata before one and half month but till now they did not giving any information about my car it has already been nearly 50 days they are not giving any correct response. This makes me feel that my car is unsafe so please take any action regarding to my car this make me feel safe about my car. Thanking you

Jan 21, 2020

Complaint marked as Resolved

Tata Motors customer support has been notified about the posted complaint.

Verified Support

Dec 21, 2019

Tata Motors Customer Care's response Dear Customer,

This is definitely not the experience we want you to have. Please share your contact number & dealership details via personal message, and we will quickly get in touch with you to address your concerns and assist you with it.

Regards,
The Tata Motors Team

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Address: Tafe access ltd P&C towers perundurai road Erode, 638011

I ordered tata tigor xx+ model petrol engine vehicle at tafe access ltd erode during 26th november. They delivered the vehicle on
1st december. I ordered to deliver new vehicle but they deliver the vehicle of june month. I asked about this with showroom they told as it's new version only. We order new but tata motors delivered this, it's new invoice vehicle. Tata motors cheating me by delivered june month vehicle as new version vehicle during december. And also dickydoor guard not available for tigor.

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Jun 20, 2020

Complaint marked as Resolved

Tata Motors customer support has been notified about the posted complaint.

Dec 21, 2019

Updated by Ramyadhamu XZ+ 1.2 Petrol engine vehicle. While placing order the assured as old aging vehicle won't give. Only new latest vehicle delive. But the given me the 6 month old vehicle and cheated

Verified Support

Dec 22, 2019

Tata Motors Customer Care's response Dear Customer,

We'd really like to look into the concern you've raised. Please share your contact details via personal message, so that we can connect with you for further help.

Regards,
The Tata Motors Team

Dec 23, 2019

Updated by Ramyadhamu Contact details have been sent by personal msg
9942******
jram*********@y****.in

Verified Support

Dec 24, 2019

Tata Motors Customer Care's response Dear Customer,

We understand that our team has connected with you through a call and has taken your concern forward. Rest assured that it will be resolved soon. We appreciate your patience in the meantime.

Regards,
The Tata Motors Team

Dec 24, 2019

Updated by Ramyadhamu They have talked but not resolved. Manager told as talk with representative and call back. But still didn't call back.

Verified Support

Dec 31, 2019

Tata Motors Customer Care's response Dear Customer,

We understand that our on-ground team has connected with you and provided the best possible resolution. For any further assistance, we request you to get in touch with them and they will surely help you with it.

Regards,
The Tata Motors Team

Jan 06, 2020

Updated by Ramyadhamu Around 18days completed, but still the competent authority of Tafe access has not responded favorably.

Jan 09, 2020

Updated by Ramyadhamu Whether TATA will respond favourable or not, Whenever i call to Tafe about this issu getting reply as Talking with GM and call back. Around 3 weeks getting this reply only. But still they didn't reply

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A

alph

Jan 22, 2020

Can you provide me the phone number. I have same problem happened, they have delivered me a April manufactured display car instead of new car.

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Address: Keshva Motors, Mulund Mumbai, Mumbai City, Maharashtra

I had booked Tata Hexa XTA from dealer. Paid Rs. 5000 as booking amount. Asked them about some features of the car but they did not respond. Sent email but no response. Had to cancel booking since they could not confirm feature list. Not refunding money because of cancellation. No receipt give for payment. Never told money is non refundable....

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Address: C53 Tansen Nagar Near Tikoniya Park Gwalior, Gwalior, Madhya Pradesh, 474003

My tata tiago xz car is manufactured defects in rear twist beam but samarth car service centre gwalior not change service incharge told 78000 km running your than no cover in warranty and extended warranty and advice claim to insurance but my not accidentally damage this is manufactured defects why claim to insurance pls resolve my issue otherwise i have go to legal case against tata motors...

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10 Comments

Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

Hi,

I had requested for duplicate central lock key from sagar motors sector 5 noida 1 month back.
Every time i reach them out, they have a new response ready that we need some material that is not available right now. Is it practical not to have appropriate materials required to create duplicate key since one month?? Please help in this regard. Also, i need compensation for this one month delay.

Tata Motors customer support has been notified about the posted complaint.

Verified Support

Dec 18, 2019

Tata Motors Customer Care's response Hi Mona,

We're disappointed to hear this and would like to help you. Kindly provide your vehicle model and contact information via private messages, as it will help us to have the relevant team contact you for further assistance.

Regards,
The Tata Motors Team

Dec 18, 2019

Updated by monasinha194 Hi,

How to message you personally?

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Address: Wagholi, Pune, Maharashtra, 411045

Recently visited dealer rudra motors pune to show my car for this issue. They have done diagnosis for car using laptop. Abs light and engine fault code cleared from memory and checked all wheel speed sensor and brake switch found ok but still unable to find root cause of problem. I am worried i will again face this issue some or other day.
I guess tata motors technical team should deep dive into this to find root cause for this issue.
If there is fault in braking system or electrical system they should recall all the models from year 2018 make.

Jan 15, 2020

Complaint marked as Resolved

Tata Motors customer support has been notified about the posted complaint.

Verified Support

Dec 15, 2019

Tata Motors Customer Care's response Hi Alok,

We're concerned to hear about the problems you've faced and we'd like to help you with this. Please share your contact information and vehicle chassis number via private message, so we can have the relevant team assist you soon.

Regards,
The Tata Motors Team

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Address: Dwarka— sparsh autotech, 110089

Sir / mam

I am your customer and i bought tata harrier top model car on 12 dec 2019 from sparsh autotech dwarka
I am extremely sorry to inform you that this person is a fraud and has cheated upon me for the sum of rs 1900000

I have been facing alot of trouble since 11-12-19 a day before delivery because their staff members were cheating with the ceo to earn handsome amount of money

The...

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Address: Football chowk ambala cantt Haryana

Dear sir i have purchased a tata tiago on 29.09.2019 from metro motor ambala cantt. From the very first day i am complaining about noise from dashboard. Three times i visited service centre and company has do some adjustments but the problem is still there. Now its noise also from clutch and sometimes gears not moved proper. Perhaps company has given a defective product as i have another car purchased from chandigarh have no problem at all. Kindly solve issue at the earliest otherwise i have to go into legal proceedings against the company.

Jan 12, 2020

Complaint marked as Resolved

Tata Motors customer support has been notified about the posted complaint.

Verified Support

Dec 12, 2019

Tata Motors Customer Care's response Hi Vijay,

We sincerely apologize for the inconvenience caused. Kindly share your contact details and car chassis number via private messages, as it will help us to get in touch with you and address your concern.

Regards,
The Tata Motors Team

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I was asked to pay the refundable security deposit in the paytm account of a number for getting the opportunity of interview for the job in tata motors.
They sent call letters and offer letters which were found out to be fake later on. They used company letterhead and authorized persons signatures illegally to bait people as that is a real offer from the company.
Information came from following numbers: [protected]
Paytm number: [protected]

They are posting ads on the websites like olx.in.

+2 photos

Aug 8, 2021

Complaint marked as Resolved

Tata Motors customer support has been notified about the posted complaint.

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OLX India Customer Care

from Gurgaon, Haryana

Dec 17, 2019

Dear OLX User,

Thank you for sharing your concern with us and we regret the inconvenience caused to you.

We understand your concern; however, we would request you to elaborate your concern along with the adequate proofs.

- Your registered phone number on OLX
- Transaction receipt if any, in context to advance payment.
- Ad id through which you have contacted the seller.
- Chat/message history with the seller.
- Contact number/email address of the seller.

This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

Kindly call us on our hotline number [protected] (10:00 am to 6:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in.

Awaiting reply from you!

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Address: Ubale nagar, Pune, Maharashtra

I bought tata nexon car from rudra motors, ubale nagar pune. They are supposed to give me number plate which i have not received even after 1 month. I am getting the vehicle registered at himachal pradesh. The dealership is saying tata motors has stopped making number plate for out of state vehicles. They also said they could not yet registered my vehicle in the system.

Jan 12, 2020

Complaint marked as Resolved

Tata Motors customer support has been notified about the posted complaint.

Verified Support

Dec 12, 2019

Tata Motors Customer Care's response Dear Customer,

We're concerned to hear this and would surely help you with it. Please share your contact information via personal message, so we can have the relevant team assist you soon.

Regards,
The Tata Motors Team

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E

Education Entertainment & Travel

from Mumbai, Maharashtra

Dec 13, 2019

I am unable to start my tata ace gold which I have purchased four months back. Last week this problem happened, but was rectified at workshop.

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Address: Vijay Auto, Vasai, Thane, Maharashtra, 401303

Name : ankush ashok patil
Car model, variant & colour : tata nexon, xma petrol, red.
Invoive date : 31/05/2019
Cars invoice no : dvjovs[protected]
Cars engine no : revtrn03dpyk41418
Cars chassis no : mat62741kld20357
Tata motors dealer : vijay auto, vasai.

I have purchased my tata nexon xma petrol variant on 31/05/2019 from vijay auto, vasai dealer with full outright payment.
I...

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Address: Pimpri, Pune, Maharashtra, 411045

Dear tata motors team,
I facing issue with my tata nexon car since i purchased it in march 2018, every now and then engine and abs faulty signal comes on.
I have visited dealers 3 times for same issue, still problem not solved.

Also had engine is suddenly underpowered on highway drive when abs light is on. This can cause accident and is unsafe for me and my family.
Please resolve this issue on priority.
Thanks
Regards
Alok
[protected]

Jan 11, 2020

Complaint marked as Resolved

Tata Motors customer support has been notified about the posted complaint.

Verified Support

Dec 11, 2019

Tata Motors Customer Care's response Hi Alok,

We're concerned to hear about the problems you've faced and we'd like to help you with this. Please share your dealership details and vehicle chassis number via private messages, so we can have the relevant team assist you soon.

Regards,
The Tata Motors Team

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Address: Rakesh kumar tyagi OPPOSITE KANYA INTER COLLEGE BHANGEL, Noida, Gautam Buddh Nagar, Uttar Pradesh, 201304

My name is rakesh kumar tyagi i booked a tata tiago xz on 7/10/2019 by a amount of 5000 from sagar motors noida up but due to some reasons i had to cancel that booking and i bought the tata tiago xz (Up16ck4358) from uttarakhand from a different showroom (Ism automobile roorkee). At that time they promised me to refund my whole amount but it's been 2 months i didn't got any penny from sagar motors.
My contact number is [protected], [protected]
I am uploading the booking reciept.

+1 photos

Jan 17, 2020

Complaint marked as Resolved

Tata Motors customer support has been notified about the posted complaint.

Verified Support

Dec 11, 2019

Tata Motors Customer Care's response Hi Viki,

We're disappointed to know about the experience you've had. We've forwarded your details to our team and they will soon connect with you for further assistance.

Regards,
The Tata Motors Team

Dec 11, 2019

Updated by Viki Kartoos Ok i am waiting my contact number [protected]

Verified Support

Dec 11, 2019

Tata Motors Customer Care's response Hi Viki,

Our team tried to contact you on the provided number however, the number was busy. We request you to share a preferred time to call, so that they can soon get in touch with you to assist further.

Regards,
The Tata Motors Team

Verified Support

Dec 11, 2019

Tata Motors Customer Care's response Hi Viki,

We understand that our team has connected with you through a call and has taken your concern forward. Rest assured that it will be resolved soon. We appreciate your patience in the meantime.

Regards,
The Tata Motors Team

Verified Support

Dec 16, 2019

Tata Motors Customer Care's response Hi Viki,

We understand that our on-ground team has connected with you and provided the best possible resolution. For any further assistance, we request you to get in touch with them and they will surely help you with it.

Regards,
The Tata Motors Team

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Viki Kartoos

from Delhi, Delhi

Dec 11, 2019

Ok i am waiting

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Address: Chandigarh, Chandigarh, 160070

I had got my clutch plates replaced on service as advised by service advisor at tata authorized service center in chandigarh. After running on only 1400 kms clutch plates stopped working on highway. There was no emergency relief provided by tata motors despite charging for rsa every 6 months. When complained to tml for part issue they just not responded. Car is currently in warranty too.

Tata Motors customer support has been notified about the posted complaint.

Verified Support

Dec 10, 2019

Tata Motors Customer Care's response Hi Nirvair,

Our sincere apologies for the inconvenience caused. Please share your contact information and dealership details via private messages, so we can have the relevant team assist you soon.

Regards,
The Tata Motors Team

Dec 11, 2019

Updated by [email protected] #[protected]

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Address: ASL Motors, A-7, IInd Phase, Industrial Area, Adityapur, Jamshedpur, Jharkhand, East Singhbhum, Jharkhand, 832109

I purchased Nexon XZ from ASL MOTORS whose invoice date was 19.10.2019 and delivered to me on 26th Oct. I get it financed from TMF. I asked several times to provide loan related documents which I have to produce before my department. Even my email address is also provided to them so as to only send it through email. Even I didn't get registration number even after nearly 50 days for which I have been asking every 4-5 days. I have no choice to keep my new car at home and now also it's 1st servicing date is coming. Kindly look into my issue. Thanks.

Jan 12, 2020

Complaint marked as Resolved

Tata Motors customer support has been notified about the posted complaint.

Verified Support

Dec 11, 2019

Tata Motors Customer Care's response Dear Customer,

We never want our customers to have such an experience with us. Please share your contact details via private messages, so that our team can connect with you to assist further.

Regards,
The Tata Motors Team

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Address: Faizabad road, Lucknow, Uttar Pradesh, 226002

Sir i had done my car (Tata taigor xt) third free service at puneet automobiles faizabad road lucknow (Up) in the month of march 2019 and alignments also done but dye to some mechanically fault alignment had not done properly and both front tyres completely rub down inside within one month.in this concern i complain to service manager and tata company and service manager told me that i tyres will be exchanged anytime on free of coast and he also advice me to check alignment at gp motors allahabad. After than i checked my car alignment at gp motor allahabad on 05/07/2019. My car both front tyres fully rub down however my car run only 26000 km. Hence i humble request you kindly look into this matter seriously and give direction them to change my car tyre on free of coast.

Tata Motors customer support has been notified about the posted complaint.

Verified Support

Dec 10, 2019

Tata Motors Customer Care's response Dear Customer,

We're concerned to hear about the problems you've faced and we'd like to help you with this. Please share your contact information and vehicle chassis number via private messages, so we can have the relevant team assist you soon.

Regards,
The Tata Motors Team

Dec 10, 2019

Updated by Thakur Brothers Contact No is-[protected] and Car Registration No is- UP 32 JV 3331

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मेरे पास टाटा टियागो कार hp 14 5656 है। मुझे सब ने टाटा की गाड़ी लेने से मना किया था फिर भी मेने ली।

सर पिछले एक साल से जब मेरी कार सिर्फ 25हज़ार किलोमीटर ही चली थी मैं कार के स्टेयरिंग में आवाज़ की complet कम्पनी में कर रहा था मगर jp motor solan (Hp) के मैकेनिक ने कहा कुछ नही है ऐसी आवाज़ आती रहती है । मेरे पास रिकॉर्डिंग भी है अगर आप चाहेंगे तो मै आपको भेज सकता हूँ। मेरी यह शिकायत रत्न टाटा जी को भी भेजे कि क्या स्टेरिंग रेक कागज का बनाया था जो इतनी जल्दी खराब हो गया।
इससे सिर्फ उनका ओर टाटा कंपनी का नाम बदनाम हो रहा है। हम तो अब किसी को नही बोलेगे की ये गाड़ी लो
जय हिंद
धन्यवाद

Jan 10, 2020

Complaint marked as Resolved

Tata Motors customer support has been notified about the posted complaint.

Verified Support

Dec 09, 2019

Tata Motors Customer Care's response नमस्ते,

आपको होनेवाली असुविधा के लिए हमें खेद है और हम आपकी मदद करना चाहते हैं। कृपया हमें आपका कांटेक्ट नंबर प्राइवेट मैसेज द्वारा भेजें। इससे हमें आपकी सहायता करने में आसानी होगी।

सादर
टाटा मोटर्स की टीम

Tata Motors Complaints & Reviews

File a complaint to Tata Motors

Tata Motors reviews & complaints page 117

request to retain the december offer for nexon xm blue colour.

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non availability of service advisor

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I am complaining about their service changes which is totally wrong

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about my car service delay

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old vehicle delivered by cheating

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cheating by keshva motors - mulund

tata tiago xz rear twist beam crack manufacturing defects

regarding duplicate central lock key request

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abs faulty signal tata nexon petrol model

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tata harrier fraud case

noise problem

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fake call letters for interviews

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non receipt of number plate

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tata nexon xma/my vehicle is still unregistered since 31-05-2019

tata nexon abs and engine faulty signal comes frequently while driving

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about booking refund

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tiago after sales service

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non availability of documents required

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I'm complaining about my car tyres

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regarding steering rack quality of my tata tiago

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Tata Motors Complaints & Reviews

File a complaint to Tata Motors

Tata Motors reviews & complaints page 117

request to retain the december offer for nexon xm blue colour.

Post your Comment

non availability of service advisor

Post your Comment

I am complaining about their service changes which is totally wrong

Post your Comment

about my car service delay

Post your Comment

old vehicle delivered by cheating

Post your Comment

cheating by keshva motors - mulund

tata tiago xz rear twist beam crack manufacturing defects

regarding duplicate central lock key request

Post your Comment

abs faulty signal tata nexon petrol model

Post your Comment

tata harrier fraud case

noise problem

Post your Comment

fake call letters for interviews

Post your Comment

non receipt of number plate

Post your Comment

tata nexon xma/my vehicle is still unregistered since 31-05-2019

tata nexon abs and engine faulty signal comes frequently while driving

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about booking refund

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tiago after sales service

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non availability of documents required

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I'm complaining about my car tyres

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regarding steering rack quality of my tata tiago

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