Tata Motors Complaints & Reviews

Since we have purchased the car (June 2016) there is an issue with sound system and gear box.
We went to service center (Vijay auto, vasai) but they didn't resolve the issue and said its a manufacturing defect.
Now display has stopped working and the reverse parking sensor.
We are facing so many issues with tata tiago xz, which can't be resolved by service center and for music system they are just asking us to contact...

My self is kalamandalam sivaprasad an artist. Aged 29 years. S/o k. N damodharan, vazhakkodu, pullur post, anandasram (Via), kasargode district the founder and managing director of dharmy school of arts and cultural center.
I have purchased tata tiago car from kvr motors
Nainmar moola, kasargodee district. Bearing number kl 60 p 7731 while at the time of booking vehiclei have paid an amount of rs 3000/- as booking charge. There after paid the full amount, at the time of delivery of vehicle, 3000 rupes to be returned to me but it was not return, for last one year. I requested many time to return the execess, advanced amount till today. It is not refund out of that many time i visited the showroom office at kasargode for the said amount about 40 km away from my place. I travelled a lot and many of my time spend for it, it should be returned as early as possible and you should also liable to compensate me for my mental pain and deficiency in service and travel expenses, effort lost
On 23/10/2019 at 2 pm myself lastly visited the showroom, the manager jyothiraj behaved me in a ugly way, and yesterday also i telephoned him he shouted me through telephone saying that 'you do what you can we have no problem', it amount to high shock and my efforts loss take immediate action do and need full as early as possible

My car fuel pipe is damaged since last six months, my car mechanic is not getting fuel pipe from any of the authorised dealers of tata motors. As, i have converted my car in cng/petrol, at present i use to use care with cng.

M/s car mechanic is m/s bajrang motors, sevasi, baroda. Car mechanic name is mr. Dipeshbhai patel - mo. No. [protected].

I think to replace my car, but, now my family instructed not to buy tata car. Because i faced so many times problems of non availability of spares for indigo glx car - petrol model.

My mobile number is [protected].

Please note that i had booked tata nexon xz+ for the purchase by submitting a cheque of rs 10, 000 on 06/10/19 to treo tata, go auto pvt ltd, safdarjung enclave, new delhi - 110029. However, later i found that it is very difficult to park this vehicle into my parking space because of its bigger size. Before booking, i was not allowed to take a test drive for parking the vehicle so i could not know the feasibility of parking. Therefore, i cancelled my booking on 14.10.2019 with a request of returning the booking amount of rs 10, 000 after deducting their cancellation cancellation charge as applicable. So far as on 06.11.2019, there is no response from treo tata, whenever i call the team leader mr deenu kumar, he said he will inquire and let me know but they never called me to give the refund. Their behavior is highly unprofessional. Please pursue my case at your level.

I have booked tata tiago xz+ in Ocean blue colour on 9 oct 2019 at shree vasu automobiles, Meerut & sbi bank dispatch the loan amount to dealer on 23 oct 2019. They said they will give car in next week but till today they unable to give car not in blue or grey colour. Now, I don’t want to do more communication with them. I make up my mind to cancel the booking because they are unable to give car so i raised a cancellation request for the...

Dear Team,
Recently I purchased a New Tata Tiago XZ+.
There is a Manufacturing issue in the car, the right-back side Door cladding is hitting on the front door when it is opening (only front door closed condition), I informed the service centre they are asking money for the part replacement and they are not ready to replace also. It's very sad to say that the vehicle build quality is not up to the mark. please share a Quality checklist along with the manual or Brochure if you don't have any Qc team or they are incapable of doing proper QC. images and videos are attached for your reference
The second issue is the left-front door is not locking properly. Need to apply tremendous force to lock the door. Especially for ladies, it's very difficult. same informed service centre and they couldn't able to resolve the issue.
Please resolve the issue immediately.
Purchased showroom:
Concorde Motors India
Thodupuzha

This is the worst experience in my life i never had. I bought this car from prerana motors bangalore in 2019 jan. Now it's been 10 months car wheels are jammed when car was parked. To get support it took 2 hrs. Then in the late night around 12 clck an mechanic came and @1 clck tow vehicle came. Tow ppl transpoeted my vehicle to kht service station in mahadevapura on saturday night. Then sunday, monday they not even touch the vehicle due to...

Yesterday i got a call from rashi gupta and she conducted my interview and after 3 min of interview i was selected for graduate engineer trainee and they demamded rs 5, 000. I request you to take strict action against these frauds. They are taking advantage of our condition because we are freshers and we are looking for jobs. Please help us regarding the same this is happening with every new fresher or studying candidate.

Dear sir

I purchased tata tiago in oct 2017 (Rj19ch0765) from veer prabhu motors, in april 2019 one luggage taxi mashed fuel side in back portion immediately i took my car to workshop, company claimed rs 30000 from insurance plus 3000 from me but they did not do the proper work, out side cover is not fitted properly, tank cover is not connected with digital board either it was open or closed dont know, after that i visited to work shop more then 6 times every time i was complaint about this but no one can listen, it is very tough to go every time for this, now situation is this when i went to petrol pump i have to give screw diver to the man for open the fuel cover every time, it was so embarrassing for me, find the attached pictures.
Look into this.
Thanks & regards

Amit agrawal
[protected]

Dear sir/ma'am,
I have purchased tata nexon xza+ petrol st on 6th october 2019 from treo tata, safdargunj, delhi.
Chasis no. Mat627265klf28440.
Engine no. Revtrn 03fpyk55777.
Invoice no. Sfd/19-20/520.
Insurance policy no. Tma07593 (Future generali)

For it's first servicing (At 1638km.), my husband approached shree balaji motors, moradabad (Because we reside in kashipur and tata service centre is not available here). There was only two problems occurring before the servicing i. E, car watch was getting slow and there was a little bit of noise in the dash board.
It took around 5-6 hours at the said service center and then mr. Mohan rana (Gm service) told that bcm is faulty in our car from its manufacturing and it cannot be repaired.
After a long discussion with the mechanic, i got to know that they updated the software of my car 4-5 times but later they were not able to pair it with the car (Remote key is not working, side mirrors not working, engine start stop button not working).
There was no internet connection at service center and they later used mobile hotspot to update my car software while receiving calls and messages. It is so so unprofessional at a service center like yours.
Staff was so rude and at 6 in the evening, they said that they cannot repair my car and i have to leave my car at the service center only. As i don't have any option, i agreed to it.
As i was in moradabad (Which is 53 kms distant from kashipur), i asked them to drop me home and they said they don't have any vehicle to help me out in this regard.
After many hours, somehow car was started and handed over to me. Even after knowing that left and right ovrm mirrors functioning is swapped, engine noise is loud and bad, stearing was not locked properly which made gap below the stearing... I took my car from the service center after it's remote started functioning.
I have purchased india's safest car and after it's very first service i'am driving it is the most unsafe format.
I have also informed on the customer care number but the executive that i will receive a call back and put the call on hold. Till now i did not received any call from the customer care.
Even a month has not completed, i'am facing so many troubles from the service center to the customer care of tata. The current status of my car is still the same. Things are not functioning properly.

What is my fault?
How can your service center employees be so unprofessional and unskilled?
Who will take the responsibility, if some mishappening occur?
What should i do, as i'am not getting any such support from the so called customer care?

Name: Shantanu Mirgunde
Mob: [protected]
Car Details: MH09 EU 0029

Complaint Description:
I bought Tata Tiago Wizz (Petrol) 22 Months back, it is still under company warranty.
I was travelling to Pune from Kolhapur on 2nd November 2019 and suddenly alternator belt broke down.
I had a car service only 10 to 12 days before the incident and spent almost 12, 000 Rs., I wonder how come a new car suddenly broke.
This was absolutely painful as I was travelling with my family and there was no service assistance from Tata and parts also not available easily.
I had to travel 100Kms to get alternator belt and had to hire engineer to fix the problem.
I need help to get the compensation from Tata.

This is a request from you. Please pay attention to this. I had to buy a tata zest car from roshan motors in 2014.in which there was some problem in march. I sent the car to tata roshan motors. I told the service adviser at roshan motors the problem. I was told in roshan motors that the head of your car is bad. Timing chain clutch plate coolant pipe and much more. The parts that were asked to change, i got them all changed. And i was assured that after we change the parts and do the work, your car will be right. After the change of head, my bill was rs 110000. Which i did without questioning. The next day, engine oil was in the coolant box of the car. I took the car back to roshan motors. They told me a new problem. I was told that the engien coolant system went bad, it would have to be change. The parts related to coolant were also changed, i did it without question. After 15 days, the problem came to again. I sent the car back to the service center and told the service adviser that noises were coming from the head of the car. The service mechanic told me, sir, the car is ok, you drive it. After that the problem is continuously coming in my car. I have just paid rs. 151000 in roshan motors in the last 5 months and still my car has made the same problem as before. Now i speak in roshan motors, they tell me the parts of engine of the car is bad. And for the work that we have done so far, the work we do has a warranty of 10, 000 km which means that you have run your car 10, 000 km, we have no guarantee. Roshan motors says that the car work will again, will change parts again and will have to pay again. Every time roshan motors charged for checking the car, i am submitting you all the bills. Please check it and help me. If you don't help me so i have to do something else which will not be right. Just 10 days ago, i sent the car to the service center. The mechanic said to me, the fuel sensor is bad its to be changed, after that it was said that the meter was bad, i asked it, when the meter was bad, why did the fuel sensor change. Why fuel censor money has been taken. When i asked for the return of money, he said that the invoice will not canceled. When i gave a little pressure, i was told that money will come in 7 days, we will give it to you. Which my money has not come to return yet. I also have a bill for this.

Pramod sharma
[protected]

I am send my tata tiago vechicle on 22 oct 2019 for 3rd free service and ac complaint to srt tranzcars coimbatore, tamilnadu because no service center available with dealer in palakkad kerala. Only for a/c problem my vehicle is still in the service centre not solved the problem till date. I am complained once but delaying to solve the problem and delivery always delaying saying complaint part not available with them and is coming from bengaluru/strike/ tomorrow evening... Please take necessary action.

Hi this is raj chawla from haridwar
I've purchased tata harrier xz diesel model in september 2019 from midas motors saharanpur, while driving my vehicles accelerator is not working properly i have complaint about this issue in midas motors saharanpur at servies after servicing they said problem is solved.
Bt i m still facing this issue and i called in midas motors in many times bt they are not responding.

The vehicle is being serviced thrice in a span of 1month. Post servicing its facing multiple issues, low pick up, excessive smoke and extremely careless service managers who purely lack eye for detail and customer orientation. They all have different versions for problems and its pure waste of time, energy, effort, patience and money & no resolution

I've purchased tata nexon xm petrol model 2019 from oberai motors, dehradun, on 14th aug 2019. On 08 oct 2019 while driving my vehicle on normal road my front left tire got brust. On 10 oct 2019 on the first servicing i reported tire brust to service manaager. They give me assurance that the tire got replaced. They reported the same to good year. After 1 week they told me that the good year engineer telling them the tire brust happend because of external damage amd the can't do any thing in it. I just want to know that what kind of tire quality you have provided which is bursting withing 1300 km not even a single puncture but tire getting directly brust. Pease do simething about it. I have paid a lot for the vehicle now don't do this for a tire.
Regards

I have purchased tata nexon on 25th october 2019 from mulund it got broke down today in middle of the road inspite of having fuel so i want that this is condition of vehicle with in one week so how can i expect it work for good amount of time so i want my car to be replaced as soon as possible as it is march 2019 manufactured. So iwant solution as soon as possible

Please refer to my vehicle no:ka-30-m-3428 which i purchased during the year 2006 (Model:tata indigo glx). I. Regularly do the maintenance at the authorized tata motors service station only. Few complaints were also raised post service couple of times. But no action till date. But in the recent service completed on[protected] i find the charge done for the service was not genuine.

Sir, due the recent floods in my residential area at kaiga, my vehicle got immersed in the water. But the battery cables were disconnected and the exhaust pipe was also closed. I, had given the vehicle to "tata motors manicbag hubbali". Usually the old defected parts which were replaced with new components would be given to the vehicle owner. But after preparing the bill the parts were not handedover. Only the parts which were not not for there use were handed over.

Sir, you know that higher capacity electrical motors were reused after getting it heated up and removal of the moisture content. Why such practice were not follwed in the service station. Rather they charge hefty o the customers by looting the money from the sincere customers for the items not replaced. Finally the vehicle cleaning was also not done.

Dear sir,
I am sai jagannath residing at vizag, i am having tata tiago my vehicle registration no ap 31 dn 0039 and it is on my wife's name y v n varalakshmi. I am very much happy with the performance with the vehicle, but pathetic service by one of your distributor m/s shiv sankar motors visakhapatnam.

I have raised complaint against them cited above complaint number[protected]. After raising this complaint i have not received a call from you. But after that nobody bothered about complaint. Neither from distributor nor from central team.

To brief about my complaint, i was offered to pay rs.6400 for ptop by m/s shiv shankar motors on 1st oct 2018. I have paid through credit card, and i am holding the statement of it. On that day perhaps their system were not working, they haven't given document except written bill which i list it. I was waiting since 1 year no other communication regarding the deck.

At last 2 weeks before i visited to the distributor asking about the document, the person simply told no data available with them. I requested him to check he denied and replied no way evident that i have come earlier neither to avail additional warranty nor for service. If so while in my statement it's reflecting then how come it's possible. He was replied such arrogant and asked me can escalate to any extent. I was escalated the issue to you.

I rajender r bang purchased tata tiago this year in april 2019 from satish motors p. Ltd, aurangabad, maharashtra.
The car's air conditioner was giving problem from very next day.
So we showed the car to dealer. But irrespective of inspection from your dealer the car still has an air conditioning problem.
My problem is not solved and i am not at all satisfied with after sales services.
Its not even been 1 year to purchase a car and the problem with air conditioner is started.
Please look into this matter and resolve my problem.
My mobile no is [protected]