Tata Motors Complaints & Reviews

I have called so much time at time of service to car dealer regarding to headlight moisture.
I bought nexon 1.5 years ago and the problem is came with buying.
Car charging wire also has been lost by some one. It is clearly visible in they photograph. But no response from them. I also asked him for bumper reflector but there is also no response from that.

Worst service from tata.

Respected sir/ma'am
We are living in West Delhi, India . We booked Tata Tiago XZA - Titanium Grey on 12 September 2019 from TRUENORTH automobiles Pvt.ltd Mayapuri, New Delhi. We also told them about delivery date to be 3 October 2019 but now they are refusing to deliver vehicle on 3 October . This kind of behaviour of employees towards customer is disrespectful . This attitude is creating a negative image of Tata Motors . Employees of that showroom were forcing us to take different colour . Kindly take an action against this or we have to complaint at higher level. The dealing person are - Vikas and Amit Mishra . They are mentally harrassing us by giving late delivery . If this is to be done then please give our money incl. all taxes and interest back . Please resolve this issue as soon as possible or we will have to complaint further

Sir, it is for your kind intimation that i purchased a tata nexon car from sagar motor, sector-5, noida, near, noida authority, the car is given average is only 8 km, which is very low as per your executive already disclosed. Therefore, your executive tells a lie with me, however i expect the average will be 12-13 km initial stage. And the company or sagar motor cheated me. Therefore, you are, requested to please my grievance may resolve immediately.
Thanking you

Yours faithfully

Pradeep kumar biswas,
[protected]
[protected]@yahoo.co.in

Dear tata i have already raised a complaint but did not get any resolution. I got a call from local dealer he said will come to meet on sunday and requested to me that i should drop a message that its only query not complaint. After that his number is continuously off and no call from tata team. I am suffering with low average + loa pick up of my tata tiago.
I request to to tata motors either please resolve it or deny that you cant do it. If i did not get any resolution in a week i will go in consumer court.

I am getting only average of 12 km/ltr max to max 14km /ltr where company is committed 23 to 27 km/ ltr

If i will not ans call drop an email as written below

Regards
Sanjeev kumar
[protected]
[protected]@gmail.com

Dear tata i have already raised a complaint but did not get any resolution. I got a call from local dealer he said will come to meet on sunday and requested to me that i should drop a message that its only query not complaint. After that his number is continuously off and no call from tata team. I am suffering with low average + loa pick up of my tata tiago.
I request to to tata motors either please resolve it or deny that you cant do it. If i did not get any resolution in a week i will go in consumer court.

If i will not ans call drop an email as written below

Regards
Sanjeev kumar
[protected]
[protected]@gmail.com

My name suresh from bangalore. I bought tata nexon xz+ last year from concorde motors mysore road, bangalore. Two weeks back i had complained about my tata nexon xz+ variant (Registred number ka 05 mx 8624) headlights getting moisture inside and it becomes foggy fully n visibility is not good at night and it is worse during rainy season. They asked me to send the photos of the headlights when it gets moistured and foggy and i sent them. I also took the car to their service station n they also checked it and issue was there. So they took the photos and said that they have raised the complaint n will get back to me in 2 or 3 days and promised that issue will be solved. But it's been 2 weeks n they r not responding. They r saying they have not got any reply yet. My car has run just 4500 km and this issue is there from day 1 and it is getting worse. The service guy here named haalesh is very irresponsible and does not respond properly. He will always be in a bad mood. Please consider this mail as urgent n do the needful.

I have had nexon xm last sunday and executive said that the model mfg was july 19 but was mar 19 and discounts offered of rs 37000/- with total cost rs 8.67 lac full amount disbursed and agreed to give cheque of rs 37000/- but not given thus they harras customer and trick by money and careless with liabilities not offering vehicle make and model with latest technology but not commit the same with customer but falsely keep away of the facts that loss to the customer

Yesterday (01/10/2019) when i was returning home from thane to bhiwandi. A truck came from behind and there were 3-4 peoples sitting in the cabin they were continously shouting and disturbing. The driver almost crashed into my bike by his rough driving, truck was in a good speed. They were overtaking every cars, trucks, bikes, due to this i was going to be hit by the truck.
Please take an action against the driver
Truck number : mh 46 ar 0039

I purchased my vehicle tata hexa on 04.11.2018 through ss motogen at dhanbad, jharkhand. There passed more than 10 months and even after several reminders, i still didn't get the "gold coin" given under the offer at the time of purchase of my vehicle.
Thanks & warm regards.

Ajay kumar
Vehicle reg. No. Jh09an 4321
Mobile: [protected], [protected]

Sainik school amaravathinagar (Tn) purchased two vehicles during aug 19. Form 20 not yet uploaded by the manufacturer inspite of repeated reminders/requests. Registration delayed. No (No) response received from sr. Manager/govt. & stu sales chennai regional sales manager chennai. They are giving half an hour time to complete. Unfortunately it is daily. But that half an hour time not yet completed for tata motors since last 15 days.

We are 110 km away from rajahmundry, yesterday we conform on call about tigore xz+ vehicle. Your staff will conform that vehicle is available.. Now we are at your showroom, but they told vehicle is not available, n price is also different from call conformation and direct presence... This is too bad service,. This reason only we drop from buying tata vehicle... This is too bad too worrest..

I purchased tata nexon (Petrol) on september 09, 2019 from your dealer at kayamkulam, kerala (Ncs automotive private limited). On receiving the vehicle and on my way home, it was found that the vehicle is finding it difficult to climb less steeper roads even in first gear. Also the engine room is having excessive vibration and noise.
The problem was reported to ncs automotive, but they were reluctant to attend the complaint. Later i contacted tata motors through toll free number [protected]. As per the information received the vehicle was sent to focus motors, kollam were they did some maintenance. But as i drove back home the complaint resurfaced. With much expectation the issue was informed to ncs automotive. They checked the vehicle, also changed the fuel and did a road test. The service personnel who did the road test also consented to my claim.in this circumstance the case was informed to the show room manager and the vehicle was left to their custody.
In this grievous situation, i feel like being let down by your company. I choose to purchase a car from tata motors because of its reputation as a global car manufacturer. As a globally competent firm which is to follow professional ethics, i expect you will value good relations with your customers. As a middle class person employed in a government institution in kerala, i do value my hard earned money and can’t tolerate being deceived by false promises. I wish to maintain good cordial relation with your company, for that i want the car to be replaced by a new one. I’m not willing to accept the present car after maintenance, since the incident has brought me stressful days.
Expecting you will do me favours in this regard, else with regret will have to proceed legally for justice

Sir,
My one year old tiago faced an issue related to headlight. Its headlight fixing clip has broken without any external forces. I reported it on service centre while the service on 28/09/2019. But, they refused to change it under warranty. Then, i contacted the dealer (Marina motors calicut) from where i bought the car. Threy behaved very badly and informed that, if i service from there only, they will solve the issues. I strongly believe that the problem raised due the manufacturing defects. So, you should solve my issues with immediate effect.

महोदय
मैं रंजीत कुमार सोनी एक टाटा मोटर का नया ग्राहक हूँ मैं गुरुकुल नामक विद्यालय चलाता हूँ दिनांक 5 फरवरी 2019 को जे एम ए स्टोर लिमिटेड के डीलर संजय कुमार ने विद्यालय में गाड़ी के लिए संपर्क किया उन्होंने मुझे रजिस्ट्रेशन, इन्सुरेंस, कुल 628000 जिसमे 100000 डाउन पेमेंट और 7500 कागजात में लगेंगे
जो मुझे उन्होंने लिखित में समझाया जिसमे 528000 लोन की राशि जिसपर 4.99% की दर पर कुल 59 माह के लिए 11200 की प्रति माह की क़िस्त जमा करने की बात लिखित में समझाया उपरांत मैं भी सहमत हो गया ।परन्तु अस्वस्थ होने के कारण मैं गिरिडीह जाने में असमर्थ हूँ ये बताया फिर उन्होंने मुझे अपना कार्ड दिया और कहा आपको तकलीफ लेने की आवश्यकता नही है मैं सभी कार्य आपके विद्यालय में आकर ही करवा दूंगा फिर अगले दिन शुभम कुमार नामक ब्यक्ति जिनको उन्होंने लोन मैनेजर बताया के साथ आये फिर मकान के कागजात सहित अन्य कागजात लिए साथ ही फ़ोटो भी लिया फिर 2 दिन बाद 107500 नगद कागजात पे हस्ताक्षर ले कर 10 तारीख को वैन सुपुर्द करने की बात कह के चले गए और फिर उन्होंने तय समय मे गाड़ी स्कूल को सुपुर्द कर दिया परन्तु 12 मार्च को एक मैसेज से पता चला कि 12411 की क़िस्त जमा करनी हैं तो संजय कुमार से संपर्क किया उन्होंने बताया कि गलती हुआ जो हम कंपनी से बात कर के सुधार लेंगे आप निश्चित रहे मैंने उनको कई बार कहा परन्तु संजय कुमार टाल मटोल करते रहे फिर चैट पर बात हुई मैन आगे ब्रांच में शिकायत करने की बात की तो उन्होंने कहा 2 दिन रुक जाइए हम आकर हल कर देंगे फिर 1 सप्ताह के बाद आये तो उनके साथ शुभम कुमार भी साथ थे उनको मैंने गाड़ी लौटने की बात की क्योंकि इतनी क़िस्त देने में असमर्थ था फिर संजय एवं शुभम कुमार ने कहा 1200 कि प्रतिमाह की क़िस्त हम जमा करवा देंगे आप 11200 ही दीजिये जिसकी जिम्मेदारी शुभम कुमार ने ली फिर मैं सहमत हो गया और मैंने उनसे लिखित मंगा तो पैन कार्ड पर उन्होंने 1200 राशि क़िस्त में देने की बात लिखकर दिया और 3 बार 1200 की राशि जमा भी की इसीबीच मैंने रेजिस्ट्रेशन पेपर मांगा तो उन्होंने रेजिस्ट्रेशन के फीस में बृद्धि हो जाने की बात बताई इसलिए मैंने इंकार कर दिया फिर उन्होंने कई बार मुझे कहा तो मुझे लगा हो सकता है कंपनी का आदमी झूट नही बोलेगा फिर मैंने 29 अगस्त 2019 को 30000 नगद सुपुर्द कर दिया उन्होंने 10 september तक रजिस्ट्रेशन पेपर सुपुर्द करने की बात कही और 1200 की बकाया किस्ती भी जमा कर देने की बात कही लेकिन अब न उनके द्वारा इंकार किया जा रहा है ओ उनके जब मैंने गुस्से में भला बुरा कहा तो उन्होंने मुझसे कोई नगद नही लेने एवं क्या सबूत है ये कहकर पल्ला झाड़ लिया मैंने उनसे कोई लिखित नही लिया जब पैसे दिए महोदय अभी मनीष नामक का एजेंट जिन्होंने मुझसे स्कूल में संपर्क किया और कुल सितंबर माह की क़िस्त का कुल 12412 में 3600 (3 क़िस्त)संजय से प्राप्त कर लेंगे और मुझे 8812 रुपये की मांग की जिसको मैंने स्वीकार किया और पे टी एम से राशि जमा कर दी जो मनीष कुमार की उपस्थिति में सम्पन्न हुआ ।
महोदय मैं टाटा मोटर से ठगा महसूस कर रहा हूँ ब्याज में भी और डीलर के द्वारा भी महोदय जो कुछ उचित कदम हो उठाया जाय क्योंकि मैं एक मरीज हूँ जो चलने में थोड़ा असमर्थ हूँ
मुझे आशा है कि मुझे मेरे विस्वास जो टाटा मोटर पर था वह बना रहेगा
।। धन्यवाद।।
रंजीत कुमार सोनी
लोन नंबर [protected]

I have bought tata tigor xz varient on 25 of august 2019, on same day a person who came for taking deliver of same model and same varient had informed me that he had got that car at lower price as compare to me and also for more assessories as compare to me. I had bought car from parin motors rajkot. I need my hard earn money back at any cost. After completing the same dealer denying to give the additional monty which was charger more as compare to other customer. Please resolve the problem. My contact number is [protected].

I purchased Tata s ht ago 2months it's not taking load and not taking pickup too it's 10 days past I had given it to service at the showroom name shayam sangam rau but till now no response very disappointed I spok to Mr.abhishek too but he also not responding well now let me know what to do ple contact me on my no. Jayant Raikwar [protected]
Wheel no Tata s. Ht mp09 LR 0951

Dear sir hamne tata ki sikar shoroom se tataxenon pikup youda li thi jo ki meany facharh jiska chassic no h mat464607jsb02485 h jo ki praveen gas agency dujod ke name se h dear sir aap se newedan h ki hamri madad ki jaye aap ke sikar shproom me 13/092019 se khadi h aap se niwedan h ki hamri samsasya ka samadan kiya jaye mo [protected] dujod sikar ra

I am owner of nexon xma. My car no. Is mh12 rk2245. My car was having a problem of burning smell, blocked ac knob, abs indicator, some noises from exterior. When i showed my car to narhe bafana service centre, the concerned engineer suggested to drop vehicle for 1 week to resolve the complaint. Therefore i dropped my car on 16th september 2019. From that day till today, my car is not repaired, also the service centre had given one constant response that 'your car is under investigation. We are in communication with company experts.' they neither offered me substitute car, nor they committ any date of delivery of fully repaired car. My question is, whether nexon is such a complicated technology that even company experts cants repair? If it's so, then company have to inform customer while buying the car. I don't understand, whether r&d is poor, or service centres are not well equipped with necessary technical backup. Is it really such complicated or company didn't value it's customer. Either concerned service centre and company is neglecting the customer, or they don't value time, money and status of customer. If this car is so problematic in warranty period, then i am sure, the product will fail for sure, frequently after warranty period.

Hi,
I am writing to you regarding my dissatisfaction on the current estimates from Concorde motors followed by conflicting advise on one of the issues. Attached is the Estimate from Concorde motors for my car - Tata Nano (KA 53 MC 4827).

First of all, let me tell you that I have taken an AMC to ensure my repair expenses are covered. For this service, I have received an estimate of INR 10530 (excluding taxes). For a small car like Nano, this maintenance cost is huge. I have an Ertiga and the maintenance cost for that is usually half of the estimate Concorde has given me.

I was told by the Service Advisor that there is a leakage in the AMT Kit and it is necessary to replace some parts associated to that. The cost for the parts + Labour alone comes to around INR 6500. Even after paying for the AMC, not a single thing in the estimate is covered under AMC. I am at loss to understand the benefit of such an AMC. When I voiced my concern and requested for the estimates so that I can raise my concern with Tata Motors directly, it took 4 days for Concorde to send the estimates. Before sending the estimates, the Service Advisor called again and said that now there is no oil leakage in the AMT Kit and may not need the parts replacement. This has raised my doubts in Concorde Motor's analysis of the issue as well.

I want Tata Motors to investigate and confirm on the below points before I take a decision.

1) Is the AMT Kit and associated parts replacement advised by the service advisor (and later suggested against his own advise) required for my car or not. If not required, I want to make sure that any issues coming up due to this would be the responsibility of Concorde Motors
2) Why is none of the cost (parts & labour) not covered under the AMC?

Till the time I get a satisfactory answer from Tata Motors, I would not take delivery of my car and any damage while at your premises will be under Concorde motor's responsibility.

Please note that I have been very happy with Concorde Motor's service till no and had been recommending them to my friends, but this time they have let me down, really badly.

Hi Concorde Motors Advisor,
I had requested you for the escalation point at Tata Motors, but I didn't hear back from you. Hence I am writing to the email ID I have with me. So if these are not the right email IDs to escalate, please let me know.

Warm Regards,
Sunil
[protected]

Hi,

My name is manjunathahcari n from bengaluru. I bought tiago nrg car from concorde motors india ltd., mysore road, bengaluru. I am sure that they had given me the display car though i had asked not to give any display car to me and they somehow managed and convinced me and made me believe that was not a display car.

Since the day i bought the car i am facing the jerking issue when i shift my gear to second gear and that jerking was very horrible. When i raised my concern regarding this during my first service they said all tata cars now have been designed in this way to enhance the mileage and pickup. During my second service also i have raised the same concern and i did not get any resolution.
Till now i completed around 12000 km. By the time i gave my car for the third service it was in very worst condition, full noise, poor mileage, vibration, ac cooling was worst to next level, jerking, gear rod vibration etc.

After third service i was bit satisfied with all my complaints addressed and resolved. Soon after one week from third service my car had broke down. Clutch operation was totally failed, as soon as i start the engine the car started moving with full acceleration and it would not allow me to shift the gear. Now the breaks got jammed and i am not able to turn the steering itself. My car is now in very worst condition. I don't think any car get worse that this.

I am totally unsatisfied and i would not recommend anyone to go for tata cars.