Tata Motors Complaints & Reviews

Dear sir/ madam,

I am herewith giving my harrowing experience after buying a Tata Nexon. I am looking for a permanenet fox for the problems listed below:

Vehicle: Tata Nexon, XZ+ Diesel

Registration Number: KA 04 MV 5125

Purchased at Prerana Motors, WOC, Rajajinagar, Bangalore.

I've been given a peach of a vehicle which has had problems from Day one.

1. A car manufactured in Feb 2018 was delivered in end October, 2018. It must have been gathering dust and rust in some open yard.

2. The car was delivered with water logging in the spare wheel well. The water logging must have been for a very long time as the spare wheel was rusted. After multiple appeals, the wheel was finally replaced.

3. From day one, have been having problem of gear shifts. The third gear slips very often and I am caught unawares. I accelerate and realize its in neutral and have to downshift to second gear and attempt reshifting to the third. It fails many times or is very hard.

4. The fifth gear vibrates a bit and after slotting the gear, the gear knob readjusts or falls back a bit on its own.

5. The sixth gear keeps vibrating with a nagging sound and I feel the vibration on the gear knob and the unbearable sound near the dashboard. The sound remains as long as I am accelerating. Its really troublesome and impedes my lsitening to music and also have to fend with lots of questions from fellow passengers.

6. The reverse gear is hard to engage sometimes and gives a 'krrrr' sound some other times. Its rare to see the reverse gear shift smoothly when engaged.

7. The rear parcel tray hinge on one side (right) has broken and Prerana Motors, Peenya service center never has the right spare part to replace the unit.

8. When the steering is completely turned to one side, sometimes, its very hard to move it back. Almost feels like its locked and have to struggle to turn it.

The car is now more than eight months old and repeated complaints to Prerana Motors, Peenya service center has not helped. they have tried to solve the probelm but to no avail.

Out of frustration, I am taking the car to COncorde Motors, Kudlu gate, Bangalore for 22, 500 kms service. I hope they can addres all these concerns more efficiently. With so many niggles, its getting more and more annoying to drive the car and am getting exasperated.

I am looking for a permanent fix for all these irritating niggles mentioned. Please let the service team at Concorde Motors, Kudlu gate, Bangalore know the problems so that it can be rectified at the earliest.

Dr. R MUrali

This is Sunil Khurana from Delhi, Mukherjee Nagar. For service, a serviceman named Kuldeep came from Wazirpur Hemkund, who has damaged the car. Its festive session and due to their driver, I can not even go anywhere and also not attend my meetings. The car has been picked up by the company for servicing purpose but I am not satisfied with their terms and services as they are not working effectively. And also my car has now become an accidental car.

महोदय,
निवेदन है कि प्रार्थी ने 26 जून 2019 को tata tiago xm जिसका chasis no. Mat626241kkc28455 है जो कि r. A. Motors pvt. Ltd. Farrukhabad (U. P. Pincode – 209625) से खरीदी थी। उपरोक्त डीलर द्वारा अभी तक प्रार्थी को r. C नहीं दी गयी है जब कि प्रार्थी ने उपरोक्त डीलर के कार्यालय में जाकर कई बार r. C. की मांग की लेकिन न तो r. C. दी गयी और न ही कोई संतोषजनक जबाव दिया और कहा कि हमने आपकी कार से इतनी कमाई नहीं की है जो कि हम आपकी r. C. मे समय नष्ट करें एवं यह भी कहा कि हम आपकी r. C. अभी नहीं दे पायेंगे।
उपरोक्त संबंध में कई बार r. A. Motors head office etah (U. P - 207001) को भी सूचित किया गया लेकिन वहां से भी कोई संतोषजनक जबाव नहीं दिया गया। इस विलम्ब प्रकिया से प्रार्थी को समय एंव धन की भी हानी हुई है।
अतः आपसे निवेदन हैं कि प्रार्थी की कार की r. C. को जल्द से जल्द दी जावे एवं पत्र के माध्यम से यह भी सूचित किया जाये कि प्रार्थी की कार की r. C. में इतना विलम्ब क्यों किया गया। अन्यथी प्रार्थी को मजबूरन अदालत की शरण लेनी पडेगी।

दिनांक – 11/08/2019 प्रार्थी
अभिषेक कुमार पुत्र श्री प्रमोद कुमार,
जवाहर नगर रोहिला मोहम्मदाबाद
जनपद - फर्रुखाबाद (उत्तर प्रदेश)
पिन कोड – 209651
मो.न. – [protected], [protected]

The car that i have received has too many issues with it, mentioning a few which are o[censored]tmost concern below:
1. My brand new car leaks. Not exaggerating but it water seeps in from every other side in the car.
2. The gearbox is faulty.
3. Wheel cap pops out automatically. 4. Door light does not work.
5. The hand brake works on its own will

I do not wish to risk my life with such a faulty product...

Sadly i am one of your bulk buyers of commercial and passenger vehicle and sadly i am one of the customers who is suffering i would just give you a brief of what mental agony and torture i have been through since the day i have bought a tata nexon nearly 12 months back and you check for your records with my car there are atleast 5 complaints sent to various head of department and customer care team

40 days back on july 2nd 2019 i tata nexon vehicle broke down on the road and my vehicle was towed to the nearest workshop after 2 days i was told water has been found in my fuel pump and injector it needs a complete replacment after keeping the car for 28 days wasan motors tata dealers tell me that tata motors has agreed to pay 50 percent of the cost of your part replacement and I shall bear the remaining which i didnt want too i wanted to go to court and pay my entire bill and take delivery of the vehicle which everyone at wasan requested me saying i am a loyal customer a tata fan and i shouldn't be doing this which I agreed i was given the car and was told that all is sorted and I thought it was a happy ending but not to be until I drove the car and after 10kms the car started taking jerks now after this i call the wasan motors team they ask me to get the car back whenener i have the time suprisingly after 29 days alsoni recieve my car with a dent, horn not blowing/working and my wiper blades changed and my own wiper blade set kept in the boot suprising!!! I was tild by wasan rhat the dent will be repaired which i didnt take the favour and repaired the horn wiper blades and dent on my own pictures are attached. This is not the end of the nightmare after this vehicle breaks down does not start on the flyover the diesel supply is not reaching the engine after calling the tata helpline number a custodian was arranged and he says the wire was bitten by a rat and next morning i am told some timer has gone and vehicle will take 2 more days and they say that its not the injector and furl pump some timing belt and need not worry its under warranty. Warranty are you kidding me.

I need a few answer now from TATA mr CEO sir please this is just not one another customer complaint i am a geniune Tata fan or was and i am the next door neighbor of ratan tata sir and due to my trust in him i trust his brand TATA which I believe is not in the right hands.

Please give me answers for my query below.

1. How on earth do i trust the dealer who has given me car damaged with dent wiper blades changed and after 29days of wear and tear my vehicle is not fit.

2. When my vehicle was damged why was not i informed and when the entire fuel pump and injectors were changed why was fuel not reaching the engine and when there were jerks in the car why was not i informed and a thru check was done and why was the car handed over when it was not perfect

3. Lastly when the fuel pump and injectors are changed and still the problem persists why and how on earth can i trust you at that the same things which were changed are not the cause and its something else as i have heard 3 stories rat bite, less fuel lucas changed it lucas checked it for god sake be real sir i bought a tata car if food is bad a hotel cannot blame the chicken or paneer vendor now timing belt or something latest.

I need answers please else i have no option but to reach court.

Yours truly,

Irfan khan.

I had bought my tata zest xt in 2016. Now since jan 2018, i was having a problem of back wheel getting jammed if i don't drive the car for 2 to 3 days. The vehicle will move only after a thud noise as if some lock is released and then for some km's the wheels will make some noise. I had complained this to tafe service center at greams road but even after multiple services, the problem is not solved. They are saying that the hub and drum are rusted which is true as i saw that last time at the service center, photos enclosed. I am pretty sure that it is because of defective material or else how is it possible that in three years the hub and drum are getting rested. I need the hub and drum of my car to be replaced immediately free of cost.

Hi i am use last 6 months tiago i am very happy to see mileage in odometer showing 18 to 20 km/l
But practically actual it's consumption is 14 to 16 km/l
It very wrong & i am complaint in service center also but no results is coming they are check full to full tank on highway for 30 km
But this time milage is 22 -24 km /l & showing
Same
But after this we continue check 4-5 times its showing 19-22 km/l but actual is 14 to 16 km/l
Am check so many times with different - different fuel pump
But results is same
Practically mileage is very low
In odometer its showing good
I am very tired
So if no solution comes i sell this car
& request to all never purchase tata car because showing good mileage but practically not good
Very bad experience with tata

Hi i am rajasekhar from hyderabad.

This is really worst service i didn't expect. I am getting a question, that i purchased a new car or scrap? Not even completed 7 month to 8 months, getting multiple issues.

1. Getting break issue (Not working properly) informed to service center people at the time of giving car for (1st servicing, 2nd service, 3rd service also).
Service centre people saying that it will be the same for all the cars. I hope, we are not using the bullock carts to stop the vehicle easily?

2. Engine oil is ejecting drop by drop and sprinkling over the other parts. Which is a major problem. Even if we turn on the a. C, temperature is not stable. If the engine is not correct, then how the car is certified by quality analyst and by the service engineers?

3. Best funny part of another issue is, accelator will not works suddenly. Informed same to service center people, saying that car is working fine, you don't know how to drive. Without knowing anything government (Rto) issued license for me? And also i am having 2 more cars.

Providing answers is not a solution to any problem?

Dealer details :
Star motors private limited
Brand : tata cars
Mahaboobnagar
Telangana.

I purchased the car on 17-04-18 from berkely motors rsa). During purchase whatever commitments done by sales team not complied after payment rather ignored the calls & others. I had to pay extra charges for change of address wrongly input by them. Since then harrasement started.

Then the ecm of the new car malfunctioned, engine was stopped, car was towed but no effective & permanent rectification done. As a result 3 more times the same problem continued and the last problem occurred today[protected] at 18 hrs. Accordingly intimated but not rectified yet.

It seems the car has mfg. Defects and the authority does not pay any serious attention and not bother about customer sufferings, road safety issues etc. And it is very common for any person with this continuous problem to suspect defective car has been sold.

As the the problem persists & appears repeatedly the defective part or ecm system should have been replaced by the co for permanent solution. But both the co. And distributor are indifferent which is not expected.

In this circumstances my earnest request to the management to have permanent solution of malfunctioning of the car else car would not be accepted. Already mailed and talked to customer care explaining the concern.

Tata motors and it's distributor are solely responsible for this.

Regards,

Habib r mallick
[protected]
Car no. Ch01 bs 3675

Dear tata customer care service team,

I purchased tata tiago xz petrol version last (2018) year may.

During delivery dealership doesn't give the chance to select car
Car is delivered with dent on body and scratches in console.

From the 1st service itself i raised complaint about cluster meter issue. At the time of delivery service center said it was corrected but it is not working properly, the same concern i raised in 2nd service and also i got the issue in rh side head light adjustment, this 2 complaints are not resolved in 2nd service. Before 3rd service i went again for head light correction. Finally i went 3rd service i got safety concern fuel leakage from the fuel tank (It wasn't even dripping, it was flowing).

After inquired i come to know that there is the problem in fuel pump, and service person committed to change the pump, it tooks 2 weeks.

After changing of fuel pump i got worst mileage in my car. (Max 14km/liter in highway) regarding this issue i asked in service center,
They convincing me that 14km/ltr is good only the other customers are getting only 9km/ltr.

Due to this many issue i very fad up on my expectation of tata tiago.
If want 18 to 20km/ltr want i have to do can you suggest or else change the quote in your specification.

Regards,
Rajesh e

Hello all, i have purchased tata nexon on april 2018 and on my 3rd service the service engineer said that there is a leakage in the engine oil doorway, i went through the net, there is lot of complaint on the same issue. New buyers please check in this issue with the sales. Now i am waiting for my service team to get some parts from some other state i guess i don't know why. Also i am not aware if my warranty is going to cover this. Hope...

My name is amarpal singh. I live in jalandhar, punjab. I have hexa and purchased on last month. My issue is that i submitted my car for 2nd service at kosmo tata motors gt road, jalandhar after complete formality. Tata service engineer, was going to drop me at my home, suddenly he hit my hexa and damaged tailgate, that`s not my fault. Now they are not resolving my issue. They told me that sir we repair it, but why i repair a major dent. Please resolve my issue asap.

Dear concern,

This email is in reference to my car rc. I had purchased tata tiago xz petrol model from pmg motors, nangal branch. They told us that car rc will be made from dealer end only as per instructions from concerned government department. I purchased this car on 15/05/2019 and till date i had not received any information regarding rc. I request you to please look into this matter. I am mentally harassed by these guys. Please call me at below mentioned number if you need any information regarding the same.

Regards
Lovleen taluja
[protected]
[protected]@yahoo.co.in

My new harrier was parked unused for last 10 days because of my outstation travel. However my neighbours alerted me as the break lights had come on during my absence. This car keeps humming long after the ignition has been switched off and the handbreaks don't engage sometimes. You have to pull it up atleast thrice n recheck because the car keeps gliding inspite of pulling up the hand breaks. The battery has already gone down once in the very first month. Have brought it to the notice of the dealership guys in nerul.

Your torrent Corporation Service nasik (Maharashtra)is very bad, Your service and maintenance Manager and worker mustafi patel was not interested to get good service to customers, , , yesterday they are ready to fight with me, i m registered written complaints to work shop but they didn't show the original complaint register to me . so i hope u to take action with Manager and worker mustafi patel .
i m very unlucky b'coz i customer of TATA Vehicles, your staff is not good also his behaviour not good.i have a voice recording.

Dear sir, i have purchased tata nexon xz+ diesal in jan 201 from mirzapur ok motors. After one month i felt the engine noise at low rpm purticularly when ac is on. I went to service center but they could not satisfied my concern. They asked me to drop the car for two days but still have the same problem. Still at the time of servicing the sound was minimized but again after some it start. Kindly suggest me the way to get it rectify....

On 9/5/19 my vehicle met an accident and on 11/5/19 I dropped the vehicle bearing RC no AR02A1212 at your Glorious Motors, Lakhimpur, Assam. I have submitted all the documents for insurance claims on 20/5/19. But still I'm not getting My Di 207. It's loan vehicle, from where I'll pay the EMI? Who is responsible for this? Chassis no MAT374445JSG12577, Engine no 4SPCR10GRY640493.

Dear h. R department. A call offering me a drivers job. But first verification charge diposit 2050rs.
Then job facility 23500rs. Salery pr month. And 1.5lacks health insurance. And home rent extra 4000rs. Foor and house rent.
Can you tell me.
Same facility available driver job.
Thanks..
I m narendra kumar from noida.

The executive name abhjit and his senior name bhavesh patel gave me the incorrect information and now when my payment is done 100% they are giving me information which is surprising. The attitude of the sales people is to just try to convince the customer by making any false or inappropriate information. I am actually unhappy by the dealer and all the staff who are there to dodge the customers. I want an action against the dealer. Please. Thank you.

It is the saddest thing to launch a complaint against tata motors being a prime customer, national autowheels hadapsar pune is not replying us on the refund of booking amount of 11, 000 rs. So we have took this to consumer court and raised a concern to government to take a look on this and we would be applying and challenge to compensate the time we have wasted in asking for refund and the # consumer service provided by national autowheels hadapsar pune branch.

I have attached the case number above. I will make sure this wont be repeated with any tata customers again or else the reputation which tata have build will be destroyed by national autowheel pune branch.

I request tata motors to rethink about the dealership with national autowheels hadapsar pune.

Dont take any action against the sales person, but with the manager.

Sales person : shubham [protected], [protected], [protected]

Docket number: 1477726.

Best regards,
Rushabhkumar oswal