Tata Motors Complaints & Reviews

I purchased tata tigor vehicle 6 months ago and it the infotainment system is a faulty one, when i went to service center they come up saying it is oem fitted and harman people has to take care, it been more than 15 days asking many people @general manager level, they say all the cars has the same issues, instead of solving the issues they will cook up the things, loosing trust on tata products, i suggest tata to hire strong management and professional team to deal with the people and problems they are facing,

Subject: car booking cancellaton request

Dear sir,

I have previously made a booking in tata trivandrum motors for tata harrier xt variant white for the marriage purpose on[protected] under the name of bushara fahira,

The delivery date they mentioned me was on[protected], unfortunately they couldn’t make it. So i would like to cancel it due to delivery delay and misinformation by your company.

My booking number is 5948. I was misinformed by the sales person about the delivery date and his position in the company.

I got a call last night from a sales executive says like he is the sales head of trivandrum motors and was really rude with me. That was your company’s fault delaying the delivery. I am not at all happy with the service from your staffs and service

I enclosed the copies of the booking details and the receipt for your reference with this email

As per your policy, there are no cancellation charges, so i kindly ask you to refund my full amount of rs 18, 55, 081 at the earliest.

Please revert back to me and confirm that my booking has been cancelled.

I would be much obliged

Sincerely,

Ashik ashraf

Mob:[protected]

I purchased tata tiago xta in february, 2019 from multitech motors faridabad. The salesman claimed that mileage of car is around 15-17 kmpl but i have driven the car 3400kms and have got only 10-11 kmpl mileage. Every time i visit the service centre, they update software and do nothing. I have drained a lot of money on fuel it is painful to have a tata car i feel with this kind of after sales experience.

I own a tiago xt petrol for about two year. There are several noise inside cabin and an irritating noise coming from brakes. I have complained and serviced my car in two service centers of marina motor several time. Each time i pay 300rs for cleaning brakes. Then issue will again come after 2-3 days. I regret owning tiago instead of maruti celerio.

Hello team,

Vehicle details:
Make: tata tiago
Chasis number: mat626282jka02912
Engine number: revtrn02aryk00582
Owner: lalu john

My vehicle (Kl 69 a 9139) has some unresolved issues from day 1. The vehicle is going out of control for the first few minutes after ignition. Also the break system is leaning towards the right side of the vehicle. I have reported this multiple times to the service center but they could not find anything. Yesterday the vehicle got switched off while driving, and then it has to be towed to the service center, even after that thy are unable to identify the root cause. Requesting your intervention.

Fuel pump failure // manufacture/technical defect issue // tata tiago xz petrol without alloy // 35000+ kms // dec. 2016 buy date // request for car replacement // regt. No. - dl1cv 8951 // delhi

Please be informed that i bought tata tiago in jan 2017 (Bill date dec. 2016). Within an year, i faced the choking issue while driving but that was very nominal initially.

Now same issue became very serious where my car engine completely stopped on long run like fuel not supplied to engine and fuel tank is full, in last two days[protected]. I was with my family, and somehow i managed to reach my home from out of town where 4 hrs journey completed in 8 hrs. Every 15-30 min, i have to hault the car.

I called tata service center, they advised me that this is fuel pump issue and there multiple complaints they received of same issue. I also read the information over the internet and found out that this is very common issue with tata tiago and thousands of customer face the same issue (One of the customer faced this issue at just 1700 kms.)

Replacing the defective part will not be the permanent solution of this kind of issue, as again in future i will face this issue.

As it's only 2.5. Year i bought the vehicle (I am still paying the emis) and this is technical/manufacture defect of tata motors, in this case i request you to replace the my car and give me new product.

Feel free to contact me at number mentioned in signature for any more informaiton

Looking for prompt action on the action,

Thank you
Ajay pratap singh
+91-[protected]

We had booked tata nexon on 14jan 2019 for a december 2018 make model. The vehicle was delivered on 29 march 2019 but it was a march 2018 make. We have returned the vehicle and requested for the vehicle of dec 2018 make. The dealer was rude and we have asked to cancel the booking and asked for the amount to be refunded. Please look into this matter to get the refund processed asap so that we can book the same vehicle from a different dealer who appreciate customer satisfaction.

I have earlier raised the complaint on this forum.. Now i am not able to see it

Complaint registration no : 1-[protected] date :- 31st march 2019
Model :- tata nexon xz petrol
Model make : march 2018, was promised dec 2018
Chassis no: mat627263jlc152
Engine no : revtrn03cryk6343
Location :- goa, india
Booking date : 14th jan 2019, inr 25, 000
Delivered date :- 29th march 2019
Car returned :- 08th april 2019
Total amount : inr 8, 22, 463 paid on 20th march 2019
Tata motors contact person :- territory sales manager
Dealer :- ishwari motors pvt ltd, bicholim goa india
Refund promised dates : -10 may 2019, 14 may 2019, 10 june 2019, 16 june 2019, 20 june 2019.

Dear tata motors team,

I have purchased tata-nexon xm on december'18 and recently i have seen a crack developed on my front glass shield (Without impact of any material). Contacted the agency where i received the reply "sir ye to garmi ki wajah se hua hai" (Means all the cars standing in sunlight must get crack then - which is not the real situation).
And
2 days back my car's rpm meter was showing overheating alarm and car stopped as it should be, after inspecting the same it was revealed that coolant tank was emptied and the pipe of connection of coolant was popped out (May be due to swelling of the pipe or some loose connection of the same).

My concern:
A) how the issue of the glass shield crack can be resolved as in future it may break while running and can cause serious injury to the people sitting inside which will not be in line with nexon image as it has been given 5 stars for safety concern.

B) loose connection of the pipes/ swelling of the pipes is shocking at such early stage of car life which may cause fire in worst case scenario.

I hope that my above queries would be taken up on high priority and concrete solution is provided to resolve my concern as early as possible.
Being very high faith in tata motors, i expect resolving of my mentioned issues at the earliest.

Waiting for a concern quick response.

Total distance travelled is 3.5k kms.
Vehicle registration number: up14dw7887
Contact details: email id: [protected]@rediffmail.com
Mob: [protected]
Car purchasing dealership: sab motors pvt. Ltd., ghaziabad

Hello sir,
Recently i have purchased a new car tata tiago [ chase no: mat626294kkd33594 tiago xz+ 1.2 p (St) espreso_brwn-tata tiago xz+ 1.2 rtn bs4. ] from hp continental (Aly tata) palakkad, kerala.
They have delivered my car one month back without having the remote key and form 22. Now i am not able to register my car without form 22 and the sales executives were saying that the tata motors haven't send the document along with the vehicle, also my temporary permit has expired too
Kindly consider my concern as a humple request and please provide me a solution

Dear tata,

As a loyal customer of tata i purchase tata tiago xz diesel chassis no: from surat, gujarat 17 th oct. 2017
Reg no : gj 05 rc 3315
Invoice :t-012/17-18
I face major problem on about 28334 km & 1.25 year o[censored]sage, over head rocor set (Hla) failure suddenly. Which is abnormal case as per general opinion.
It take 3 weeks to fixed problem as per not available l of material received car on[protected] pay bill of 8975 inr with in warranty period. (Invoice pramukh tata : ipraur[protected]

Then after running of more 5000 km over head hla rocker set & main sharf failure again. Car suddenly block. This event take mine another 3-4 week of car. This time it cost me :2928 inr (Invoice pramukh tata : ipraur[protected]) date[protected]
Note: battery is fail and replacement process under way still waiting for replacement

Now today[protected] its shutdown again at around 35000 km plus whats the problem is not rectify yet.

Now after the background of this much problem still i belive its the good product to drive but not easy to maintain.

Mine demand is :
1) replace whole system as its on warranty period
2) i can not trust this vehicle anymore its unsafe to drive on highway as its anytime shutdown
3) need compensation for metal harassment i am facing due to faulty product
4) mine businesses depend on commuting its also effect by this failure. From last 7 months
5) why i dont publish whole event on public platform to educate the people they dont buy this vehicle?
6) why i dont use legal action?

Note : local workshop person are very helpful they do their level best to rectify and solved this problem. But now problem is out of their control

Revert back in positive way and as early as possible. If you need supportive documents let me know i will provide you.

Thank you

Sir i have purchase ac new bus this month only hardly its complete 3000 km in bus ac some part chock-up and pulley is broken i went tata service center gida gorakhpur (Up). Spare part is not a viable to procurement it will take 4 days minimum who they are working you are tolly free no telling withn in 24 hours break down will be rectified please look into the matter and intervene to rectify early take action immediately

Dear sir /madam,
As i have purchased a tata tiago xz+ two weeks ago from a tata car dealer named commerical automobiles jabalpur, (Madhya pradesh) the product i have got was having some serious issues like sound is coming from tha car and check engine light is blinking, doors are having some issue as sound is coming from the doors also when we drive the car and as well as the music system has some bugs (Whenever i connect my phone to the system the phone and system hangs and also when i have reached the dealer with the same issues immediately after the day of purchase they solved the problem and said that one part is damaged we have changed that part but how 2 days new vehicle has a damaged part in it. And now after 1 week the same problem again started occuring in the new car.
I not happy with the tata service.

Should i raise a complaint on local consumer legal service on tata or on the dealer.?

I seriously cant spend my valuable time in running behind the dealer.

Kindly take back the vehicle, and refund my amount.

Vehicle no :tn-57-u-9938, i am service in ooty, my car sevice date:06.06.2019
Delivery date:09.06.2019 (Sunday), but service bill amount collected rs. 8000/- amount collection person name mr. Praveen but still date service bill not issue in service center, my call not response in the service centre please give the provide in bill. Kindly your information my mobile no:[protected]

Hello that is zafeera automobiles from hardoi (Up)
Sir i purchase spare from meerut automobile kanpur
They often send spare without any order or requirment...
Even i complaint one of your spare division officer when he visite in my workshop and return goods

Now i call many time to your sales boy arpit and in your branch, they refuse to take my call and give me no response...

What i do now...???

Solve my problem please

I purchased this car on november 2017, my car has completed 11000 km.
From the date when i bought this car to today, i faced too many problems on hilly area and sometimes on plain roads. The car suddenly stops sometimes on hilly area, i noticed this problem more than three times. I have complained to costumer care number provided to us. But they don't take any action and they give another costumer number and waste our time. It irritates so much. So please take any action so we can satisfy of our purchase.
Car number : ch01bp9002
Thank you.

Hello,
We are facing problem in new tata ace gold purchased from maurya motors patna
On 31.03.2019 vehicle is facing pik up problem from day one. We have send vehicle to
Maurya motors patna service center they have not open job card and return our
Vehicle that there is no problem in vehicle but problem exist till date
Regading this complain we contacted to mr mohan himatsingia ([protected]) owner of maurya motors
Workshop manager mr rajnish ([protected]) but no proper repsone taken by both of them
This is not new problem to maurya motors patna we have already faced same problem last year
In our tata ace dicor they where unable to solve the problem so, we have sold that vehilce
Due service issue
So, we will not send our vehicle to maurya motor workshop
As there is no skill mechanic in working.
Engine no- mat445075kvb08656
Chasis no- 2751d107bpys20943
Registration no br-01-gh 5459
Regards
Rahul kumar singh
[protected]

Its 2019 and as per my knowledge all leading private car companies not even within India but all over the world, keeps working out on proving the better and better customer services till the best is achieved.

But, to my astonishment, the scenerio in the BERKELY TATA Motors Chandigarh stands totally different. May be they are working on achieving maximum harassment of the customers and cheating them by non-disclosures, or affirmative misrepresentations of the selling vehicles to the buyers.

The BERKELEY TATA Dealership withholds information affecting the desirability or value of a vehicle. They didnt informed that the vehicle was previously used as a rental/demo/running.

I purchased Tata Nexon on 21/06/2019 evening from the BERKELEY TATA MOTORS CHANDIGARH.
• The next day morning after Purchase of my tata nexon from berkeley, I Discovered that the car sold to me is a demo/running/rental car and it was already around 120 kms done. I immediately informed the concerned staff of the Berkeley Tata Motors Chandigarh and even visited the dealership myself regarding this unethical and forgery concern but the dealership total denied to corporate or to investigate into the matter as they were already aware that they have intentionally sold the demo/running/Used car instead of a brand new car.
• I feel that the Berkeley Tata Motors Chandigarh dealership ripped me off by selling methe demo/running/used car instead of a brand new car.
• I am suffering from great harassment due to this unethical and forgery, cheating activity of this Tata dealership.

Affirmative misrepresentations and Non Disclosure regarding the vehicle were made inorder cheat the customers and in this type of fraud, the Dealership takes a more active role.

The Berkeley Dealership lied and cheated on me saying a car is new when it has been used, or by labeling a vehicle as certified pre-owned, / Demo /Running car.

I THINK THAT THE BERKELEY TATA MOTORS CHANDIGARH JUST RIPPED ME OFF BY SELLING ME A USED/RUNNING CAR.

Iam shocked to know such a Big Reputed leading brand TATA MOTORS PVT. LTD. INDIA may or may not be involved in such unethical activities.TATA MOTORS INDIA PVT. LTD. needs to look into this matter and take necessary action against the dealership at the earliestor i will be left with no other alternative than knocking the doors of the Court for justice.

Thanks,
Regarde,
PARAMJIT SINGH
#1130 SECTOR 37 B CHANDIGARH.
MOBILE [protected]
EMAIL - [protected]@gmail.com

Vehicle given for a general servicing including: oil-fuel filter change, engine oil replacement, throttle body cleaning, air conditioning servicing, under body inspection including service package of paid major servicing (Every after 20, 000 km) at tc motors, rajarhat, kolkata on 24/6/19. After receiving the vehicle, immediately i pointed out the sticker of gear leaver position is torn. Same reported to my service supervisor mr amrit singh. On the pretext of office closing time and non availability of evidence collecting tabs, answered me he first will be sure whether it was intact or not at the time of receiving and then only he can arrange any solution. Soon after driving away from service centre for couple of kms, found steering wheel is tilted to right hand side by almost 90 deg. Shockingly again i rang back to mr singh to lodge serious concern about the finding. Mr singh replied he had no clue about this steering misalignment and he perhaps can make arrangement to pickup my vehicle for rectification tomorrow or day after. No sooner discussion is over, air conditioning unit started making shrill noise. This nonchalant attitude towards servicing reflects utter disrespect to the value of time and amount of inconvenience caused to the customer.in the whole episode, i am really unable to understand, meaning of getting vehicle serviced by a tata motors authorised centre. Does the misalignment of steering have any direct relation to any part of the servicing described above?

Immediate intervention of customer grievance manager to expedite a process of rectification and an acknowledgement call. Rightful compensation for anomalous, unwanted, distorted job carried out upon the expense of customer's time and money. Further, an exemplary notice of work ethics to the servicing personnel, will be highly appreciated.

Dear sir /madam,
As i have purchased a tata tiago xz+ before two weeks from a tata car dealer named scharalya motors pondicherry, the product i have got was having some serious issues like front grill with tata logo is completely damaged,
paints works not completely done with full finishing mainly on roof dual tone, and rear doors paint finishing has some kind of visible dent marks and also when i have reached the dealer with the same issues immediately after thae day of purchase they are very lethergic and blaming the brand tata and claiming that it was not the dealers problem ...
they even forced me to pay for the replacement of same .

should i raise a complaint on local consumer legal service on tata or on the dealer . ?

i seriously cant spend my valuable time in running behind the dealer each time I use call them for update regarding the fixes, and they not even responding back in return, its almost 2 weeks have passed.

kindly take back the vehicle, even i m ready to pay penalty for the days i used the car. i dont want to take risk in this regards.

This is to report continuous issues which i am facing with my car which i purchased in april 2018.
One or the other issues is occurring in the car
-missing problem
-fuel motor problem
-fan belt problem
-rusting and paint coming out (Peeling off)

I toll tata product based on the trust factor and it seems to be a bad decision. The customer care is equally worse an emergency breakdown services tat is endless and they never turn back infact they turn their backs to customer.

I truely believe that products that is delivered to me was faulty and was not qced properly as the issue which i am getting are manufacturing defects and careless inspection.

I want my product to be replaced as it has become haasel for me.