Tata Motors Complaints & Reviews

We are using tata tiago automatic and facing low milage. Our milage is not exceeding 13 km per lt. Where as your claim is 25 km/litre.
We have get it verified at chandigarh i don't area service centre but there is no improvement
Our vehicle purchase date is 19 may 2017. We have visited the service center more than 2 times but still the problem is not resolved. They tell to follow the same process every time but it doesn't solves anything.
Please look into the matter seriously
Or else we dont have any option and we are lodging the complaint in consumer forum regarding the poor service and poor customer dealing.

मी शिवाजी बाबासाहेब पाटील मी सोलापूर स्टर्लिंग मोटोर्स मधून ६ महिन्या पूर्वी टाटा tiago गाडी घेतली आहे तरी माझ्या गाडीच्या टायर मध्ये एअर आला असून मी टाटा च्या अधिकृत शोरूम स्टर्लिंग मोटोर्स सोलापूर यांच्या exucutive यांना कल्पना देवून हि माझ्या तक्रारीकडे दुर्लक्ष्य केले आहे जरी कांही भविष्या मध्ये माझ्या गाडीचे टायर फुटून काही बरे वाईट झाल्यास टाटा मोटोर्स जबाबदार राहील

I am prasant senapati proprietor o[censored]nistar company purchased a tiago xz petrol on may 17 from balaram moter's.. For 3rd servicing i had sent to s s steelloy rourkela your authorised service centre on 01september18.. On that day service center delivery vehicle but vehicle was not service properly.. From that date vehicle was not started.. Again i resent the vehicle same servicing center on 3rd september.. But till today the problem is not solved.. I was purchasing new battery and solved the problem. S s steelloy rourkela service center not servicing properly job work very poor.. Kindly look after this matter for customer satisfaction..

Panchajanya bhosari... Worst experience from tata motors

Hii.. I had booked tata tigor for 5000 rs... Due to medical emergency i had to cancel my tata tigor... So i asked them to refund my booking amount...

Sagar gaikwad (Sales person) and bapu patil (Sales head) both are jus trying to fool me by giving bullish reasons...

Hez not refunded my booking amount from last 2 months just saying that branch manager is on leave and all formalities are over jus one signature is remaining...

None of other tata showroom charge for cancellation charges...

But panchajanhya bhosari is charging me 500 rs as processing fees... But they didnt started any process till date... Still charging me 500 rs...

I think these are fraud people trying to earn black money and dont respect customers...

If tata motors really do business in india... Do not hire such people who are ruining your business with zero customer satisfaction.

Dear tata team,

I am an owner of tata indigo manza, 2013 model, kl 43 c 356. I had reported an issue on may 2018 regarding the engine getting over heated. I informed the staff mr. Sherin, focus motors, kozhencherry. He took the car to the workshop. The car was with them for almost one month. After my continuous follow up, they checked my car and the service team found that the ecu was damaged. They provided an ecu from another car temporarily. They then came back to me after 10 days in june 2018 and took my car again for service. I received a call from focus motors saying that the m k motors at kottayam has people from hyderabad. They asked for my permission to send my car for this team’s expert opinion. I agreed to this and my car was there for more than 1 week. The car was handed back to me with same temporary ecu. The problem still persists and no one from your team is keen in resolving this issue. I have been calling the showroom and asking for assistance. All i get is a reply that they will get back to me. I would like to know when you guys are planning to get back to me? Is it within one week, one month or one year? Or is it because your team is incompetent to fix my car? If you are telling me that the issue cannot be fixed please advise what i should do now. I cannot sell my car with this unresolved issue. I am in fact stuck due to your negligence. I take this as a serious offense of customer interest and you have violated all my rights as a customer and this is totally against the law.

I am expecting a reply from anyone at the managerial level regarding the same. Kindly note that i am comfortable only with malayalam language.

I brought tata tiago xz last year. Reg no mp 05 ct 1594. Date of purchase 29 aug 2017. Veer motors bhopal. I took you annual maintainance service along with it. Policy dated 31aug 2017. The agent said the the car servicing along with the parts required will be provided free of cost. Last month i enquired at the servicing center on phone with miss neha that my car is completing 12 months and when can i come for the 12 months servicing. She said i can within 10 days after 12 month has completed. I went to the center today on 7 sep, (Today) and the warranty officer is saying that because my amc has expired on 30th aug 2018, i have to pay for the oil, and filters. On seeing the policy it is true of course. I could not understand whose fault is this. Why you selling a policy to be claimed within a year when you yourself are saying that your car servicing is after completing 12 months..???

Dear tata motors.

I have purchased tata tiago xz 1.2 p on 12th august 2018 from national garage dhamtari chhattisgarh.

I purchased this car from national garage. Before purchasing this car i already contacted to bhasin motors and sai motors. I got quotations from both showrooms also.

At bhasin motors they offered me the car at reasonable price among them and they also want to gifted me some accessories such as tiagos original seat cover, mobile charger, mud flaps, idol, mattings and add-on insurance and extended warranty too.

I had planned my car from bhasin motors and called their salesman to took booking amount. Meanwhile a salesman from national garage dhamtari contacts me and he also offers me the same which was offered by me from bhasin motors.

And he tells me to not to call salesman from bhasin. So i denied the person from bhasin. And gave the booking amount to the national garages salesman.

But when i went to buy that car, after worshiping my new car, we sat their office chamber to pay amount. Now they have started to show their original status and doesn't provide me such benefits.

1. I told him that i won't paid handling charges and they had agreed on that. But at the time of billing they charged me whole amount of 5500/- as a handling charge.

2. They also don't me give the corporate discount. While they provide quotation they told me to discount 3000/- as a corporate discount. But at the time of billing they don't give me this discount and wrangling me that they already lowered the rate for me and it is not possible to provide any type of discount.

3. They promised me to provide original tata tiagos seat cover. But after purchasing my car they provide me an aftermarket very cheap and local seat cover which was already torn by 3 places. And they knowingly delayed it to provide me. They knowingly delayed by 8 - 10 days. After some argument they took back it and tells me to come after 4-5 days. After 3 days he calls me to showroom and tells me a lie that they have original seat cover of tiago, when i went there, i saw a local car shringars name on the cover of seat cover. And want to know about it. But he became started quarreling me that i[censored] want it or leave it. I was help less at that time and accepted that with torpid.

4. He also promised to provide a mobile charger. He gives a very cheap the third class quality mobile charger which was even not working at the single time. After arguing he replaced it.

5. He also promised me for mud flaps. He only gives me and told me to fit it from any mechanic outside.

The one more thing which i hurted from him was, he calls me at 9.30 pm and start abusing me to pay about remaining 8000 rupees, which i was knowingly held due to that i had not get seat cover by that time.
I was at hospital that time. My wife and my newborn baby was admitted there.

I've purchased this vehicle 6 months back from aksara motors pvt ltd. The mileage of the vehicle told to me by the salesman was 21but i'm getting mileage of 12 only. Twice the service center had taken the vehicle for improving the mileage but no results were possible. There was a scratch and win prize with my vehicle which was bluetooth headphones which never reached me. I have to say that tata's services are very poor...

I own a zest xt. Bought it in the year 2017 from i. S. Motors haridwar. I am facing a problem with the clutch and the pressure plates of this vehicle. I have already replaced both the clutch as well as the pressure plates twice. The car has hardly covered 20000 kms. I am a lady driver. As per me its a manufacturing defect.
Kindly look into the matter and do the needful asap.
Thanks.

This is been infinity o[censored]nprofessionalism as my car an01-d8659 (Tata indica) is in the service centre of tata motors at port blair, south andaman for more than 9months now. The car was showing ac trouble that's why i thought to get it checked and repaired in tata motors by their professional service engineer. But that seems my biggest mistake, they checked my car and told me that car entire wiring has to be checked and diagnose.
4 days later, i called them to know what had been done so far with my car, they replied me that car alternator and condenser fan is faulty and has to be repaired. I reached to the service centre and they told me to get the both alternator and condenser fan repaired by local mechanic. They refer me the name of the mechanic where i shall get it repaired. I asked to them that all the repairs should be done by themselves, that is why they are there. They replied, they have other work also and if they will go for all this it will take time better i go and get it done, it will take less time.
Frankly speaking, i was not of okay at that time thinking that they are saying right, i should go and get it repaired as it will save my time only.
I got the alternator repaired the same day but the condenser fan was not been repaired, as it was become irreparable, so it has to be replaced by the new one.
The same day i ordered for the new one and it takes more than 10 days to get the new condenser fan. All this should be done by tata motors. Why should any customer go through all this purchase and all.
Till date i have not received my car, its more than 9 months now. Several times i contacted the job supervisor but only one reply"we are doing it, give some time"
Now the condition of my car has become worst, as it was under open sun for several months, the body paint got faded in few areas and also they have not opened my cars body parts carefully resulting they have damaged few fitribgs also. I have witnessed many wear and tear which was not there at the time i have admitted the car at the service station.

Sorry to say but tata motors personals are so irresponsible that they do not call me and update the condition, every time i have to call them to hear there repeated answer that is "we are working on your car, it will be done soon" i am hearing the this for last 9months.
My only fault was i have trusted the brand name tata and gave preleferne over local machanic.
Many time i thought to take it to upper level but i did not want to create any tension.
But now when the water level has been raised above my patience in am writing it to you.

Kindly look into tha matter as it is a very serious issue and it is spoiling the image of tata motors in andaman nicobar islands.

If this kind of service will be offered by tata then it may loose all its customers soon.
The kind of experience i got, i will not recommend anyone to go to tata motors.
Kindly take this case seriously and get my car repaired at the earliest as it cost me my precious time.

Thanks
Rakesh kumar

Hello sir, i am talk to u in msg language
Sir maien ap ki co. Tata motors jo world ki leader ship co. H is per trust kar k tata ace gaadi li h, jo maine dec.2017 m ap k dealer cargo motors s agent sohal k dawara li thi. Muje aaj 02sep2018 tak bhi is gaadi ki registesion certificate nhi mila h. M sohal ko 100 times s bhi jayda phone kar chuka hu or us k seinor ko bhi kaafi baar bol chuka hu, per meri is samshya ka koi solution nhi hua. Maine y commercial vehicle apne kaam ko improve karne k liye tha, per is s mera daily loss ho raha h, kyunki jab bhi police checking karti h hmare pass r. C hoti nhi, jis s hme baar chalan bharna padta h. Ap jaisi no. 1 co. S bhi coustumer ko aisi dikkat hongi to kaise kisi per trust rahenga, or ap ki co. Service atchi or value of goods k liye famous h, per mere ko yhan is s nirasa hui. M kisi ko bhi y baat bolta hu to logo ko vishwas nhi hota, per yadi y dikat rahi to mere alawa or bhi kisi ko bolenge to ap ki co. Ki kya value rah jayengi.
Ap k sales man or us ki sales team n mujhe bhut pareshan kiya h. Main chata hu meri complain jald s jald solve ki jaye
Thank you
Shiv & sons
[protected]
Vehicle no. Dl01laa-0745

Cargo motors sales man sohal:-[protected]
Senior sales man:-[protected]

My prebooked car tata nexon xza+. Lack features when delivered from what it was demonstrated n brochure given before booking. No button for park assist, rear fog button, 12 volt charger at back. No notification was given. I hv been cheated by tata. I demand all these feature as it was shown. Tata motor charged the same cost as it was quoted but reduced the features promised initially. I want tata should replace car or provide all missing features.

I have purchased tata tiago xt model from hyson motors thrissur. My actual car colour is berry red.in rc it is mentioned as expresso brown. This is a huge disappointment did me. This is the 2nd major issue i'm facing from dealer. Initially i had booked white tata tiago xt but withoutout my knowledge they have registered berry red and asked me to accept it after negotiation i have accepted berry red tata tiago. I was waiting for rc for about 2 months and now have received my rc from rto. While seeing rc i was shocked that my car colour mentioned expresso brown. What is going on with this dealer. I can't spend single money on this. I need this problem to be resolved quickly. Kindly look in to this matter urgently and help on this. My vechile number is kl-50-g-5591and my mobile number is [protected].

I am prasant senapati proprietor o[censored]nistar company from rourkela odisha.. I am a valuable customer of your company. I was a indigo e c s and idica ev2.. I exchanged my ecs car and took tiago xz petrol last year may.. Today i was sending my tiago car for 3rd servicing to s s steelloy pvt ltd.. How can i know servicing amount so i gave blank signed cheque to my driver for bill payment.. Bill amount was 4981/. When my driver gave him a/c payee cheque service center dented to deliver the car and told that to pay cash. This is very bad for us.. Very indisent manner for customer.. Kindly look after the matter..

I have given my vehicle for 3rd servicing in Select Motors - Warangal on 16th of Aug and My vehicle is not even 7 months old it got rust and the diesel cap got broken down. Now I am getting doubt on the TATA Motors vehicle.

For a small minor cap replacement they have kept my vehicle from last 16 days,
from last 16 days I am using a hire vehicle.

how can a new car body can get rust and get broke down???

This is a question regarding the quality of the vehicle and the service rendering by the TATA MOTORS.

Today is 31st Aug, their is no response from select motors and not even they are giving response to my call.

Dear Team

I have purchased One Hatch Back Tatat Tiago on 22nd July with Registration option in Ghaziabad, Uttar Pradesh as Residing in Sahibabad -201005

I have got my Temporary Number on 25th Of july till 24th August . The same was provided after regular follow up. I have been updated that the RC and Vehicle No. will be given after Month.

Till Today 31st Aug i have No clue and No updated received from Showroom on the RC and Number.
I am already FEDUP from following the Showroom
Sinec 24th Aug I am not able to use my Car and its Just being parked as Can't drive car withhout RC / Number

Showroom : Globus Motocorp P ltd at G T Road, Dilshad garden, New delhi-95
car : TATA Tiago XZA 2, 2 P

Regards:
Ajay Vishnoi
[protected]
ajay.[protected]@rediffmail.com

I have purchased TATA TIGOR XT - Petrol variant on 30 January 2018 from "SAGAR MOTORS - NOIDA" located at "B-123, Udhyog Marg, B Block, Sector 5, Noida, Uttar Pradesh 201301". They have not provided me the RC for the same till now. First they were very rackless in submitting the records to the RTO-Noida and took 2-3 months to do that. After that they just provided me the Vehicle Number - UP 16 BW 3080, so that I can put on the Number plate on the car. But, they have not provided the RC for the same. When I checked again with them, I found that they have put wrong details over the RC application and the RC that generated had wrong Finance company mentioned in that. I took car loan from Axis Bank, but they put out TATA Motors Finance.
When I talked to them about wrong details in RC, they mentioned that they will get it corrected and would provide me the updated RC in 2-3 days.
It's been 2-3 months from then and they have no update. Whenever I call them they don't pick my calls and when I personally visit them they make different excuses every time.
I am really disturbed and fed up with the pathetic service that is provided by TATA dealer. Please look into this as priority.

Dear sir
Meri car uk08t7233 ki jo comlain thi apka eamil ane ke bad me car ko service center lekar gya kal unhone keha ki kisi bhi tecnical admi se puch lena 40-45 km agar gadi bina coolant ke chalegi to usme back compressor jesi koi eangin problem nehi ayegi sir kya realty yehi h ki car bina coolant itni dur chale or koi problem na aye
Ab to pagal bena rahe h mecenic se jo lapervahi hui use koi accept karne ko teyar nehi h
Dealer adress - i. S. M motors e-17 old endestrial area haridwar 249401

Bought my tata winger 2.2 dicor on 27th of april 2018. From mgt motors imphal manipur. Presently running at only 8000 km, and and there was a gearbox issue. The vehicle encountered a problem on the way with passengers in the vehicle, causing lot's of inconvenience to the passengers. Had to arrange an alternative vehicle to transport them. Called up customer care service, service advisor turned up after 3 hours of waiting, came without tow truck. Checked the vehicle and asked me to tow my vehicle and bring it to the servicing centre, which they could have told earlier. Instead of making me wait for more than 3 hours on the highway. Hired another vehicle again and towed my vehicle to the servicing centre. That was on 13th of august 2018. Today is 30th of august 2028. Still waiting for the defective part ordered from outside the state to arrive since it is unavailable with them. Not sure how much longer will it take to arrive. Poor service and delay in delivery. I don't understand how such a reputed company tata motors, have such defective and poor quality products. Since it's a commercial vehicle, the purpose of buying my vehicle was to provide passenger service and also to earn a livelihood and not for having it parked at the servicing centre. Very frustrated and disappointed with tata motors. Hoping the people at tata motors do something about it. My complaint ref. No is[protected].

Unsatisfied and frustrated
Customer imphal

I bought a tata tiago xm diesel in feb 2018 by pahwa motors (A 2/5, safdarjung enclave, block a 2, safdarjung enclave, new delhi, delhi 110029)
With amc but while doing my 3 rd service the service centre charge me rs.8000 for service and said their is no amc when i talk to pahwa motors they deny for the amc and said the sales boy hitesh who was the agent during our purchase did the fraud to us..
Now tell me who will bear the pahwa motors fraud "customer or pahwa itself"..

Thank you
Bhim singh
Ballabgarh
Car no. Hr51bs2364
[protected]