I, amit majumder, a car book on[protected], tiago, on exchange basis, the salesperson mr. Sajal ghosh. Mr. Sajal committed to me of delivery of car on[protected]. Last[protected] i and my brother go to showroom around 1 p. M. Mr. Ghosh is not there. The attending person mr. Satyandra, he is misbehave to me and brother, he told that "the car cannot delivery on[protected]." today[protected] i go to showroom for enquiry, the attending person mr. Satyandra, he is against misbehave to me and lastly he said "ja karar apni kare nin". Then i cameout.
Mr. Satyandra does not know how to handle the customer and how to behave the customer. His tone to me i am a purchase a car wrong decision. I don't know the car formalities. Mr. Sajal and other person committed to me on[protected] of delivery of car, but today i seen no c/f, no registration, no insurance, then mr. Satyandra talk you delivery the car on[protected]. Why i am received the dead body? Please answer me. He spoke to me we are committed to you for delivery of car on[protected]. After[protected] the delay of delivery car just reason of mr. Satyandra. He is harassed to me and misbehave. Till today the car standing the showroom. Mr. Satyandra just behave to me just like i am a anti-social, he kill to me.
So, please do the needful and necessary action
Thanking you,
Yours faithfully,
Amit kr. Majumder
[protected]/[protected]
Jun 26, 2018
Complaint marked as Resolved
Tata Motors customer support has been notified about the posted complaint.
Verified Support
May 20, 2018
Tata Motors Customer Care's response Dear Amit,
We apologize for the disappointing experience you are having. Kindly provide your booking ID and dealership details to help us take your concern forward.
Regards,
The Tata Motors Team
Service centre assured to solve this issue
But they are unable to short out.
I am not satisfied and they have cheated me.
We're concerned to know about the situation faced by you. Please help us with your contact details and car chassis number so that our team can get in touch with you to assist further.
Regards,
The Tata Motors Team