Tata Motors Complaints & Reviews

Hello tata, greetings from surat

My name is mx. Xxxxx xxxxxx from surat. I bought tata tiago last year (Gj 5 xx xxxx)

I received a phone call from shreeji automart offering free service to my car.
As booked, driver jignesh patel picked my car at 2 noon on[protected]from my residence.

I also registered for following checks for the same
1- car ac not working/pipe leakage at pax side front

2- harsh breaks

3- right door locking knob (Lever stick) pulled out
4- tyre pressure checks

I received a phone call from them around 3.[protected] asking if i okay for engine oil change and wheel balancing for rs 4100. Considering it expensive, i refused.

He said - ok, i will be sending a rejection form, kindly sign and send back.

Waiting for my car till 9.30 night, i called them to know where about my car.
They said now we are closed, your car is yet not serviced/washed. If i want it as it is, they can send it back (Without service)

Since i spent good amount of fuel (Service station is 20 kms away so 40 kms going and coming) i decided to wait till morning. He promised to bring car by 10 am next morning to my door step. Also i received a phone call at 9.30 am 27-9-17 but now show up till 2 o clock noon, my court, bank and office appointments are disturbed.

Biggest grievance are :-

1- car kept overnight to the service station with my concern and permission
2- car going for service potentially far which consumes good amount of fuel.
My tiago runs 14 kms/lit petrol.

3- during my first service, driver's rough drive made fine scratches on the bonnet (I can confirm name of driver)

4- expensive after sale service. They quoted 4100 for product/service which merely worth 2000 even after paying taxes.

5- top of all< manager mr jignesh tank lie regarding status of car continuously from night till next day noon. He also claimed that it was been already informed by mr vishal that car will be given next day, not same day. I had a pathetic day because dealing with liars is an ordeal.

I am really upset with unprofessional practice of tata's authorized service station shreeji automart pvt ltd

I hope to hear from you regarding these ordeal

Sir
My name is venkat rao from sattenapalli located in guntur district in andhraprasesh
I purchased tata 1613 lpo bsiv 3 busses
From vijayawada region on may 10th.
We are facing serious problem with engine they are 1. Full dead pickup at all 2. Getting no millage.
We are routing those busses in apsrtc from sattenapalli to narasaraopet.

Daily we are driven 8 trips that equal to 368 kms (8×46=368)

Daily we are filling disel oil on average 70-75 liters.
In this regard i already visited guntur tata showroom but they are telling that no options to increase pickup and improve millage efficiency.
Please take action as early as possible

Please call for more information to my cell no [protected]

And murali mohan [protected]
When ever you are calling please speak in telugu then only we can tell more elaboratly and comfortable.

Dear tata...
Sir i have booked a new nexon on 15 sep. 2017. Today i go to the showroom that name dada moters at ludhiana punjab. When i going to receive my car the sales man named bhupinder he told me that you have to buy all assiore and also told it's compulsory and you also take insurance from us. They charge for insurance 34210 it's too high than other market insurance rate. I reject it all and the sales man reject me. He told me sorry sir deal is cancelled. Tata please tell me what i do. I leave your car? But i want to buy it. Please help me. My mobile no. Is [protected]

Dear sir/madam,
We already purchased and used tata 207 with good condition got satisfied experience to bought tata xenan on 31/5/2016 and with in 1.5 yrs all the tires flaps are removed as something is structure the tires
In sprite of repeated complaint at the service station they say check your vehicle alignment and balancing which was accordance another tyre gone the same way how all five tires are same within 1.5 yrs, i request you to check for the latter and request.

Thanks & regards
By,

Nishi rubber works
Mobile: [protected]

First one, the 5th tyre is a normal wheel and not alloy wheel and that too smaller in dimension. I was not informed about this at the time of the purchase. I was told 5 tyres and i though that the 5th tyre will also be alloy wheel but is not and this i found out when one of the tyre got punchered recently. I am pay this heavy amount for this top end car and not sure why this nomal wheel instead of alloy wheel. I want the company to replace the wheel with alloy wheel immediately.

Purchased tata zest in dec 2016. But the problem is no mobile other than samsung connects with the much touted harman music system through bluetooth. Dealers also failed to fix the problem. While the same mobiles connect successfully with music system of other cars. I advise the tata motors to either change the music system with a better one or provide me a samsung mobile free of cost.. Otherwise the music system installed in the car is as good as an fm radio available in the market for rs150... Hoping a prompt reply-anurag dohroo

Dear sir, i have tata indica xeta gvs petrol car. The car has different sounds and 2 pistons are not responded. I changed piston rings, head vales, clutch plates, sparkplugs also but still the problems are not solved. Please help what is the problem.in dashboard check engine light still indicates. Please help to me i checked ignition and current coil. These are worked properly. Please tell what is the problem.

M ca bharat virmani i purchased tata car in exchange of old car which valuation were rs 350000. Tata motor services vry vry worst i called them too many times bt no response by them. I will not recommend to others to purchase tata car.. M very frustrated to buy tata car..
Contact [protected]
Mail i. D : b. [protected]@yahoo.com
City : alwar
State: rajasthan

Since the delivery of a new bolt xms purchased cash on february 28th 2017, which is registered under py o5 b 8793 is immobile.

The vehicle delivered on march 3rd 2017 is not at all used for the reasons given below:

1) rc book issued after 5 months.
2) registration certificate contains error.
3) due to rc issues the vehicle has never been serviced.
4) the vehicle does not have proper warranty documents.

The vehicle has run 82 kilometers and remains immobile in my car shed for more than 6 months.

My complaints remain unanswered.
Neither tata motors customer care
Nor tata motors regional officials have found a solution.

I don't have any other solution rather than taking a judicial action.

Please consider my case.

Thank you,
Mr. Irissappane
(Retired audit assistant)

Mobile: [protected]
Email: [protected]@bsnl.in

Customer care complaint reference: [protected]
Regional official - chennai
Mr. V. Shanmugam

Chassis number:
Mat608074hpa03801

Car dealer:
Schakralaya motors
Pondicherry

R/sir my car was taken to swan motors sonepat for repairing as the filling station had filled diesel instead of petrol. The only issue was to clean the fuel tank but due to the fault of swan motors sonepat they replaced many things which were already working in the vehicle they charged me rs. 5500/-just for cleaning the mixed fuel and the each part which they replace they took seperate labour charges from me. Before going to swan motors car ac was working well but they spoiled ac and when i asked them to repair they asked me that i will have to pay rs.2200/- this is total violation of consumer rights. Hence, sir you are requested to look into the matter and and unnecessary chares be given back to me with penalty due to mental harrassment.

Sir
I had booked a tata car model indica cs in the month of march 16 with an exchange offer of my old car (Maruti zen vx model). The sales representative had represented the offer of exchange of rs.1, 20, 000 with the new car and he had advised me to deposit rs 5000 / (Initial amount) which i had paid. Later after two days the same sales representative had advised me to deposit rs.20000 which i had pay online. Thereafter the company took my old car for the negotiated amount and when i enquired, he told me that i can take the tata car on any day. At that time he didnot informe me the validity of the offer. That time it was told that the car is presently not available and will be informed and i will get the car as per the availability.

In the mean time thecompany did not inform me any thing for about 8 to 9 months and when i enquired that car is not available. It was also informed to me that the old car has been sold and if i want i can take back the money of the car and the deposited amount with 20% deduction. I got shocked when heard that my old car has been sold without my consent in a meagre amount of rs 30000/ only.

This has caused me a great pain to see that the company fraudently sold my car and now refusing to give benefits now. Sir in the name of tata they are doing business and cheating genuine customers like us..

I therefore request you to look into the matter and give me justice.

Thanking you

Tarakanta mishra

In the mean time n

However, i was not informed

Dear sir,
I would like to introduce myself as an owner of your esteemed product : manza aura abs 2011 model. Two days back i got an opportunity to test drive your new product hexa and am impressed in its features. Following my request, two executives from marina motors calicut, approached me on 19/09/2017 to inspect my manza to fix the exchange rate. Since my car is well maintained with four new tyres, i was expecting a reasonable price considering the depreciation for six years. (As per depreciation calculation, it is 3.5 lacks).
Unfortunately, i was shocked to hear the price they quoted.. It was just 1.6 lacks.
The reason they told me are listed below
1. Manza 90 ps engine frequently shows complaints on pickup
2. It can't be sold to a second person as it has less market value
3. Hexa, tigor, and tiago is not supporting any exchange offers.
4. Overall public impression on tata products is pathetic.

This was the point i reallized the intensity of loss i had by choosing your product and that i can have in future if i choose your product again. Even though i faced plenty of bitter experience on service of my manza, i was thinking about tata again because of the better features you added in hexa. Honestly speaking, it is sad to tell you that even your executives are telling that the product is unworthy and they have qouted a value equavellent to scrap value of any car. From this, it is quite evident that if i go for hexa, i am going to face the same in near future. Please tell me the any reason to believe the other way around.

Expecting your reply soon

Kv philip
Kunnath house
Meenangadi
Wayanad
Kerala

I have been cheated in the name of tata motors recruitment. I am a bangalore resident and they asked me to go to delhi for an interview. When i said i cannot travel to delhi they held a telephonic interview and got an offer letter with tata motors format and signature.

After a few days of process they asked me to deposit a refundable amount of rs.6000/-

They also gave me a branch trainee number and assured me of a hard copy of offer letter which is needed to be carried for training.

After that all the phone numbers are switched off and there is no mail communication after that.

Attached is the mail communication.

Please take action as it is damaging the reputation of a major company.

Please help me.

I'm a customer of tata tiago since 23/11/2016. My tiago car met with an accident on 28th may 2017, 2:30am. At that time 3 passangers inside the car three of them were with seat belt but driver and co-driver's (Me and my wife) seat belt is not locked properly according to that my chest hited by steering and also my wife's head hited on front glass itself before came the air bag. So air bag and set belt were nit worked properly.
Second time i'm having issue with your car and first time issue is one of your authorised dealer rf motors
Now the car is at mk motors, kottayam, kerala. I explained this issue to them, but they replied that "we are helpless, only we can check the seat belt properly or not"
How can i drive this car again. No security for our life.
I request to replace the car. Kindly resolve my complaint as early as possible.

Engine no: revtrn02ktyk24393
Chasis no: mat626281gkk40500
Registration no: kl-04-ak-3202
Selling dealership: m. K. Motors, kottayam, kerala
Car last attended by (Dealership): m. K. Motors, kottayam, kerala
Car presently at: m. K. Motors, kottayam, kerala

Dear candidate you have been selected in our company for the post you have been applied for get in production department. So you have been selected for training session in our company of 90 days. After that you will be forwarded to the floor for your actual performance. For this training you will have to pay your training caution fees minimum rs.25, 000/- or 25% of total training exp.in fever of your trainer or hr)

Account holder name - dharmpal singh
A/c no. [protected]
State bank of india
Ifsc code-sbin0016802

In training time company will be providing you all accommodation like

1. Hostel (Separate room for candidate) rs. 24000/-
2. Meal (Breakfast, lunch, dinner) rs. 15000/-
3. Cab (Pick & drop facility from gest house to plant) rs. 9000/-
4. Instruments (Safety dress, bank account, tool kit) rs. 22000/-

5. Training material, trainer exp. And other exp. Rs. 45000/-

Total expense rs.115000/-

Your training caution fees will be refundable after bond signature. Kindly submit your caution fees before 4th july 2016. Company will send your all document (Offer letter, training letter, company gate pass by courier) at your home or correspondence address.

Required documents for training letter

Caution bank slip
Address proof
Last qualification documents
Last three months salary slip (For experience)

Thanks & regards
Tata motors ltd.
Training department

Harpreet bhatia
Mob.[protected]

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Tata motors limited corporate identification number is (Cin) l28920mh1945plc004520 registered office-tata motors limited, one indiabulls center, tower 2a & b, 20th floor 841, senapati bapat marg, jupiter mills compound elphinstone road (West) mumbai -400013

We bought a truck. Tata 2518. We made payments in favour of the dealer but the delivered us 2016 manufactured vehicle inspire of 2017. But we made payment for 2017. They didn't give us sale letter and other documents till now. We bought the same vehicle one month ago. Please help us. Contact number [protected].[protected]. Name dharmender singh. R/o area kalan. Teh and district charkhi dadri haryana. Please we are. Suffering.

To
Tata moters

Dear –

I am nripendra singh owner of your company’s products tata strome having reg. No up32 hx 5861 was purchased in the month of may 2017.

After my accident i give my suv in your authorized service center tata gold rush sales and service ltd at opp. S b i ismailganj faizabad raod lucknow in this matter i want to inform you that they are not doing good work and replaced my front mirror (Wind screen) with scratched mirror, disturbed cars eternal wired and returned me very dirty.

It is also informed that they charged me more that specified in as per insurance clause.

So please take necessary action and preserve your company reputation that we trust on you.

Thanks,

Nripendra singh

I am purchase tata ace cng, when time of purchasing vehicle your sale executive give me quotation in quotation including insurance plan for one year Price Rs. 23000 and i have give down payment as per quotation but time of insurance verification i have receive a call from insurance company for confirmation this time i socked because he asked my insurance plan one year cost Only Rs. 14996 but i paid Rs. 23000 ( it means your company fraud to me ) this is very big matter because if insurance company not confirm the price then you happy because no any body truly asked for me

i have gone to police station for complaint of your fraud

tata motor is a big brand of india but this service not acceptableness

Name : Jitender
mobile no. : [protected]

I want to share the most painful experienced with tata showroom (Hartron motors "subhash chowk, village islampur, sohna road, gurugram, haryana 122001")

I have brought tata tigor on 31st august which has a temp number : hr99 aby (Temp) 7902.

Till the time i haven't made the payment ‘hartron motors’ staff was very humble and supportive, once i made the payment ‘hartron motors’ staff suddenly became very unsupportive with rude & disrespectful attitude and starting using offensive words which was completely unacceptable. It was very tough to search sales/delivery people after making the payment and he has taken 7 hours in order to finalize the delivery. It was really embarrassing that such attitude is ruining the entire reputation of tata motors.
I had a plan to buy nexon, however after experiencing this i would never want to visit tata motors and will never ever recommend to anyone. Marketing staff of hartron motors also did fake promises about accessories and hid the actual information about the vehicle just to sell the car and suddenly changed his language and became offensive.
I have experience to buy cars from ford, maruti and hyundai but never faced such challenges. I feel i have tossed my self-respect after buying tata car from hartron motors.

I wanted to put it across so that the management will come to know that how customers are being harassed by few people (Hartron motors) spoiling the name of tata motors.

Thanks,
Vikas
[protected]

Sir /madam Good day,
This is Shenwin, on 30/11/2016 I buy magic iris . Archana Motors paliyekkara, chittissery, kerala.
From the starting every this is fine, & after the second service, I feel a big decrese in the milage, i report the it Archana Motors about the problem, after finish the 3rd service also I can't feel any change, .
When I call to the Archana motor I don't get any good response, please help me or else I will move legally
Regards,
Shenwin
KL-64-E-4225
[protected]