| Address: Karnal, Haryana, 132001 |
I have purchased 1 bolt xe car from metro motors, karnal on 20 may 2017 in exchange of a 2009 model tata indigo manza. I was given the ty. Number, insurance papers and money receipt for rs. 2 lakhs. I had a gear lock in my manza car which shri ravinder singh, the salesperson, assured me i shall receive shortly. I was also requested to provide noc from the bank who had provided the loan to me for buying the manza car.
I immediately applied for noc from state bank of india, new delhi where i served before retirement i have yet to receive the noc.
Yesterday, 12th june, i went to the vehicle registering authority who scrutinised my papers and told me i do not have invoice, forms 20, 21, 22 without which vehicle cannot be registered. I went back to the dealer who promised they will provide these and requested me to pursue the noc from the bank.
I spoke to shri ravinder singh, the salesperson, today morning who told me these papers cannot be given without my producing noc from the bank. This was a shock to me as it was never revealed that i cannot register my vehicle without giving noc. Had i known it earlier, i would have gone to new delhi and obtained the noc personally.
I request the following actions immediately by metro motors on two counts:
(I) my gear lock in the manza car should be returned as per the promise;
(Ii) i should be given invoice etc. Papers. I shall provide the noc as early as early as possible.
My grievance must be resolved. I promise to pursue for noc from the bank.
Mene tata tiago diesel sanghi brother indore se li he 26/06/2017, jisme executive ne bola tha ki ap payment kar do to me apko 5000/- ka or cash discount dunga, or ab gadi le li mene to na to koi money refund ki or na hi koi bat kr rhe he thik se executive bhi ulati bat kr rhe he.plz help me because i am not a satisfied.