Tata Motors Complaints & Reviews

We have booked tata punch its not delivered since 6 months while ETA was given 4 months

Trim

Punch

Colour

TRO_MIST

Portal Order ID

TPNCHZQf[protected]

Sales Order Number

SO-Ashok[protected]

Sales Order Date

15/FEB/2022

Dealership

ASHOK AUTO SALES LTD-3009100

Dealership Address

ASHOK AUTO SALES LTD119-120/8, SANJAY PLACE

Dealership Contact Number

[protected]

Vehicle no DL08CAX9934 has been accident repair by invoice no: ISWWSE[protected] dated 1608/2022. Before repair Jali below front number plate was in crom shine. But the replacement new jali is not in crom shine. It defaced the vehicle workshop Swan Motors pvt ltd sonipat is going no. Response. The replacement parts should be just like old one or not. Please direct your workshop for needful.

We had purchase vehicle tata 1212 in dec 2021, Since that time it has been send to repair 10-12 times all pipes, radiator, all are faulty and damage parts . We need refund or replacement of this vehicle .

I am facing ABS light on issue in My Tata Tioga from 2019 onwards and now(in 2022) they figure out the issue and asking for huge amount to replace the parts.

My suggestion: Please ignore to use Tata products(Car) and save our money and time. Because spare parts and service is to costly. In service center they charge 3 time more.

THE STORY:

We bought a brand new TATA car back in 2010 from an authorised showroom + workshop of TATA motors.

After sometime o[censored]se the car went through series of malfunctions and every time we had to take it to the same authorised showroom + workshop for its series of repair.

We had raised many complains to TATA customer care call center for its frequent malfunction and was issued a series of complaint numbers one after the another, some complaints where closed some complaints continue to be there.

During the last repair in the series of repair we was assured that our will be okay and is very soon to recover and was told to come a day after, but when we visited the showroom + workshop a day after, we was told that the camp model was broke down by the workshop labours while repairing the car and that the parts has to be brought up from a very remote location.

Few days after, we again visited the workshop + showroom and we was told that the agency has been sealed or closed by TATA motors, therefore they are not able to repair the car and they are negotiating with TATA motors to reopen their agency and that they are trying their best.

The agency has issued an application in written to us stating "the agency was closed by TATA motors due to which labours left the agency and they could not repair the car and that the agency is negotiating with TATA motors to reopen their agency and therefore we were forced to depend on the agency that one day the agency will successfully negotiate with TATA motors to reopen their agency and our car will be at our doors.

PLEASE NOTE: There was no use of customer care calling as we were continuously getting the complaint numbers but there was no resolving so we had to depend on the agency till there negotiation with TATA motors to reopen their agency and the time passed, we had many other important problems to solve in our life and we were forced to focus ourselves to solve many other problems of our lives.

We are no more a local of that area because we have been retired many years ago to Bihar therefore we cannot do anything conveniently to retrieve our car, TATA motors please help us.

Our car is still lying in the closed agency locked up in the garage.

I shall be highly obliged to TATA motors for fulfilling their responsibility to repair my car and return to us.

DETAILS:

Car Delivery: 29/11/2010

Agency Address: HKBK MOTORS PVT. LTD. (showroom & workshop) Authorised dealer of TATA motors and Authorised workshop of TATA motors, Bijpur More, Murdhawa, Renukoot, Sonebhadra U.P 231217

Model: Indigo CS-eLX BS-4(Diesel)
Registration No.: JH 03F 5522
Chassis No.: MAT601463AWK43075
Engine No.: 1.4CRIL08KZYW09128
Colour: AMAZN_SPARKL

Last date vehicle given to repair: 20/11/2013

Agency closed by TATA motors(as stated by the authorised dealer in written): 31/11/2013

Agency CMD: Mr. Vinay Kumar Agarwal(lives in Robertsganj, nearby renukoot)

Agency Registered under Roc west bengal, kolkata
H.k.b.k. Motors Private Limited is a Private incorporated on 18 May 2009
Directors of H.k.b.k. Motors Private Limited are Vinay Kumar Agrawal, Madhulika Agrawal
H.k.b.k. Motors Private Limited's Corporate Identification Number is (CIN) U50401WB2009PTC135148 and its registration number is 135148.Its Email address is [protected]@gmail.com and its registered address is PODDAR COURT BUILDING PREMISE NO. 18 RABINDRA SARANI BOWBAZAR KOLKATA Howrah WB 700001 IN

Current status of H.k.b.k. Motors Private Limited is - Active.

https://www.zaubacorp.com/company/H-K-B-K-MOTORS-PRIVATE-LIMITED/U50401WB2009PTC...⇄

I have additionally attached some documents

Thanks,
(Complainant)

My vehicle no. is MP13CE0454 MY Name is Rajendra Agrawal I purchased a car from tata motors after six months I park my car in garage and not use for 2 days after 2 days my car is not starting so I call road side assistance after 1 week after so many problems and poor service of tata towing drop my car in nearby delearship after 4 days I got a call from dealership and they told me that we found water in your which is not cover under warranty and you have to pay sum of one lakh plus amount and they told if you want to cover it under insurance you have to write a lie that your car is gone somewhere and drown there but I am not ready to accept this lie they are not ready to repair my car under warranty and they are harassing me for money please help I am mentally very disturbed

My name is Anurag Gupta, I bought Tata Nexon Xz+ Dark Edition on 10th July 2022 from Panchjanya Automobiles, Pune. On 13th July I had an accident in my parking and some parts like the bonnet, Front bumper, etc has been damaged. I gave my car to Rudra motors Wagholi on the 14th of July 2022, there was no problem in driving the car I drove 14-15 km and reach Rudra motors Wagholi.
They took 15 days to order all the damaged parts, get the insurance claims, etc and but suddenly after that they called me and told me that my car is not even starting properly. They did some mistakes while replacing the damaged parts. So basically due to mistakes happened by their engineer my car is not even starting and till now they have not given my car. Today is the 18th of Aug and till now they have not given me my car. When I ask they are saying that they will have to replace some parts and check them one by one. They are not able to find the issue. I don't know what should I do.

I had purchased TATA safari Dark edition XZ+ in the month of April 2022. On next day of delivery i observed that there was some issue with middle row seat which is unable to fold/tumbled. Due to which it is difficult to reach 3rd row seat.

I have been reaching out to the dealership & CRM team since then but except routing to different person there is no solution provided.

Sakinaka CRM team has suggested to reach Thane Heritage motors (Wagle estate) to sort the issue out. After keeping vehicle for 4 days the executive informed the seat need to be replace & order has been placed. This information was provided on 27th June during 1st service.

Since then i was following up with Tata Motors CRM team & executive but no proper response received. I had explained this to the General Manager on 5th Aug but after that no call back received from him, i had tried calling him multiple times but call remains unanswered. Later i reached out to Group General manager but after the first call he too not responding the call or given call back .

This is pathetic service which TATA is offering to their customer. Please advice to whom i can escalate this matter.

Sir, i bought TATA LPT 1512 Truck in Mar 2021... In my truck everytime fault is coming, , , after service centre visit also problem again exist..
Scr system fault

Till date visited workshop for no of times, , , but problem is not resolved, , ,
My truck is on installment, , , THIS BS6 model, , after scr system fault truck truck is not accelaareted more than 20

My name is Jose Prakash, Bangalore, I booked for a Tata tigor EV on the 31. May 2022 from Adishakti Cars, Hebbal. The booking amount was 21000 which was paid via Phone pe via the scanner shared by the sales rep. At the time of booking I was promised a full refund in case of cancellation of booking.

Due to some unexpected issues I had to cancel the booking which I did on the 15th of July 2022. I have not received any refund as of today.

I have purchased Nexon XZ+(S) Dual Tone 1 year back. ( For this vehicle initially, there was a chassis number issue at the time of purchase )

No doubt the car is very good but I have concerns regarding the services I have got.
There were a few issues that were fixed after continuous visits to the service center.

But the major issue I am still facing is related to the car battery.

The issue...

Resp sir/madam,
I my self Sagar kote have owned Tata Tigor ICNG car on 18 June 2022, for 1st servicing we have contact Kamu motors before a day to coming for servicing . The service manager(Mrs. D.kalekar ) has assured me that he will do 1st free servicing though the KM was 2956 which shall be 2000 only .
On next day we have gone for servicing for showroom the KM was 2961, the manager said that servicing will be not done,...

I have purchased safari car last 2 month but I have facing many problems in car like air conditioner change mode and steering and many more problems
My car number is HR26EV6017
Rahul Kumar Sharma
[protected]

हमने पहली कार के रूप मेें TATA TIAGO XZ PLUS CNG को पसन्द किया। जिसे ग्रोवर ट्रेड लिंक प्राइवेट लिमिटेड बरेली उत्तर प्रदेश से क्रय किया।
डीलर ने हमारी अज्ञानतावश हमें गाड़ी के साथ मिलने वाली पंक्चर किट नहीं दी।
जानकारी होने पर जब मांग की गई तो कह रहे हैं कि किसी ने निकाल लिया होगा। अब कुछ नहीं मिलेगा। हमें न्याय चाहिए।
राम औतार गंगवार
मोबाइल नंबर [protected]
किशनपुर कुइयाँ, नवाबगंज बरेली उत्तर प्रदेश पितरों 262406

Nexon ev stopped and not starting with in 3 months of purchase. And as the vehicle does not give a mileage of not more than 200km.
Even the dashboard always shows only 200km after full charge then its no way it can reach 312 km

I booked NEXOM XMA -Grey color on 24 March, 2022 at SP Vehicles, Vadodara, Gujarat . expected delivery period was 90 days on booking receipt, Today 140 days completed, still Tata Motor is not sure when they will deliver my car.
TATA is name where any one can put Trust, there should be mention clear delivery period at booking time so any one can plan accordingly.
Pl. take attention my issue from TATA higher authority and slove the issue.

Hello sir,
I am Vaibhav Gengane from solapur Maharashtra. On 10 th August I bought a tata Nexon XM veriant model. But at the time of delivery rear bumper and rear Door has bent. But at delivery time showroom don't even tell us . But we saw that and asking for that then they are telling not making any sense reasons. Then for solution they are told that we replace it with other car in only 2 hours. Then next day I gone there after that fixing the problem they requires almost 9 hours. And after that huge time period not the whole problem is solved. The parking sensors and trail light problem is there . And after that day next day l also gone for fixing the problems of sensors and tail light. At the end of day also one problem is created that small scratches on rear bumper so they called us again for that after opening of body shop. And it requires 1 month approx. Means after buying car not a whole day car is in our hand . Whole showroom is responsible for that. Overall service of Tirupati TATA Showroom Solapur Maharashtra is very bad . Coustomer is not even satisfied after a new car .
Please accept my complaint and do action as soon as possible.
Yours coustomer.
Thank You

🙏PLEASE HELP ME...I AM YOUR BAGGER 🙏

Dear All Respected sir / madam,

On the occasion of 75 anniversary of Indian Independence Day...on AMRIT MAHOTSAV...

I am very sorry to say that i am suffering from technical issue in my TATA Harrier XZ+ since last more then 2 months...and and i am not getting the SOLUTION.

Entire Tata Team is aggressively try to convince me & always says that its a Vendor's Issue...BUT I DONT UNDERSTAND THAT...TO WHOM I KNOW??? TATA MOTORS OR ALL THEIR VENDORS ?? WHO ARE RESPONSIBLE FOR MY SOLUTION - A VENDOR OR THE TATA MOTORS ?? ALWAYS THEY ARE REPLYING...WE ARE WAITING FOT TECHNICAL UPDATE...BUT NO TAT...SINCE LAST 2 MONTHS...TECHNICAL TEAM IS NOT FREE TO RESOLVE MY PROBLEM...???

Kindly help me on high priority or give me my money refund & take your vehicle back...

I am highly frustrated with this issue and absolute mental harrest by Team Tata...

Entire TATA MOTORS AND TEAM TATA WITH CARGO MOTORS AHMEDABAD IS RESPONSIBLE...IF SOMETHING HAPPEN TO ME AND MY LIFE...

PLEASE TAKE IT SERIOUSLY...TODAY IS THE LAST DAY OF MY MENTAL TOLERANCE...

🙏PLEASE HELP ME 🙏 I AM YOUR BAGGER AFTER PAYING FULL CAR AMOUNT...PLEASE HELP ME 🙏🙏

🙏PLEASE HELP ME 🙏

Dear Sir

I am sorry but I am forcefully I am sending you mail because not getting solution of my car in which I feel cheated by TATA motors

I have purchased TATA SAFARI Gold in white in march 2022 from G O motors Okhla Industrial Area New Delhi, but in 3 month all the gold finish become white for all the handles, from front grill etc. I never thought that TATA is making such poor quality product.
I send many complaint to GO auto but no one I staking responsibility for this poor quality
For you ref. pls. find attached some pictures of the removed Gold plating.
I am sorry to say that I complaint to G O motors & its service center but always say call back in 10 minutes. It happening since last 2 to 3 weeks.
Hope I get some feedback from you sir.
Looking a positive response at least from you Sir.
Car details
TATA Safari Gold white Car No Is DL 3CVV 7971 under name of:-
OSNA Electronics Pvt. Ltd.
Factory 5 Phase IV
Okhla Industrial Estate
New Delhi 110020
My Handy No [protected]

It is requested to say that I am Nagendra Ray, Chairman, Shantiniketan Secondary School, Bankat, Motihari, East Champaran (Bihar) - I deposited in Jagat Radha Motors, an advance of Rs.Two lakhs (200000) for Tata Winger from Tata Motors as well as loan Process done by Tata Motors finance Company ltd. I waited for many months • The tata winger was not delivered as there was shortage and unavailability of the vehicle, but seeing its need, I purchased the vehicle from another company.
Requested to cancel the vehicle and send back my advance Deposited money . But till now the amount has not been refunded. Today on[protected] time at 7:58 am a letter came stating me to pay whole amount.
I tried calling local Tata motors manager but he asked for my debit card number and otp .
When I refused he used abusive words and said dont call me again we will not refund your money.
His name is VIVEK kumar verma, [protected]
So please cancel my loan and refund my advance deposited ASAP.