Tata Motors Complaints & Reviews

Sir, I purchased Tata zest car from Lucknow Dealer name Goldrush sales&service Ltd, 19, Ashok marg, LKO.Buyer name Mrs.Veena sibbal purchased date 7April '15, chasis no: MAT623201FLB09471 and Engine no:REVTRN01BOYP11146. I complaint to the dealer on 3MAY'15 that car heating too much during travel in that duration AC failed .And petrol mileage is 9-10km in city and long distance mileage is 10-10.7km.In faizabad, service center is under construction, in that situation I gone to LKO service center, Ismail ganj, their they had updated software of Zest car.But problem is as it is and again I contact at service center on25/06/15, they updated software again but problem is remain uncured. In that case I am facing financial lose in mileage and car defectiveness problem. Pls take it serious and change the car.

Complaint no. 1-[protected] dated 27/06/15 has not been solved till date, even customer care is not responding to it can you help to resolve it . It's my third time otherwise we have to take legal action. Chasis no. MAT612277FKC04884. There was a problem in the newcar, and further number plate is not provided till date.purchased date of nano was 12/06/15.

Dear Service Manager I had bought TATA BOLT from Concord Motors Paschim Vihar show room in End March ( 25th March 2015) Ever since there is a regular problem of Engine of the car going off while the car is in the motion. I had reported this problem & was asked to visit Tata Motors Service centre ( Auto Vikas ) at Nagafgarh Road New Delhi, the returned the vehicle saying that minor clutch adjustment was required which has been done. But the problem did not go. June end ( 21st June ) vehicle was sent for 1st service to Concord Motors' service centre where again I reported this problem along with that of Low Avg, the vehicle did not give trouble for a week, but now again the same problem has come & this happened thrice in last 4 days. You will agree that this a very dangerous situation where in, in motion the car engine switches off & the car being on power steering & Power breaks vehicle controls are also gone. Any serious mishap can happen. I have done video recordings also, in case it is required I can send to you, pl provde me a on which i send a WhatsApp msg. Pl get the problem resolved on priority Rajnish Behl 37 Sunshine Apartments Paschim Vihar New Delhi 110 063

I am from chennai, recently finished my B.E am searching job some people use the Tata Motors name make me a fool, i had lost my 11 thousand rupees because of the fake job offers. please take immediate action this type fake offers really spoiling the youngster life. As i am giving their fake website and account no as follows http://www.jobstata060615.blogspot.com/ http://www.bondoffer.blogspot.in/ account no: Rakesh kumar SBI account no [protected] contact ph no: [protected] [protected] [protected]

I purchased my tata zest XT revetron on 16th March and that time I was assured that my music system will be upgraded for video playback and navigation system while first service, as per sales person, also same was available on tata site and same I confirmed by call centre on toll free. Now after several follow up they are telling your chassis no is old, so they will not upgrade and it's not possible. My question is: Why old chassis sold to me, without my knowledge, no discount given while purchase and now they telling available system can not be upgraded. No one bother to provide me escalation matrix and I want this to be either upgraded or replaced.

I regret you to inform you about the poor service offered by RF MOTORS THODUPUZHA.When i had produced myTATA INDIGO MANZA vehicle no .KL 35C 3575 to RF MOTORS THODUPUZHA for servicing the vehicle after 80000 kms the staff working in this service centre has behaved irresponsibly and has made considerable wear and tear GEAR BOOT which was not present before.They had also made much damage to DASHBOARD also.Also the REAR VIEW MIRROR is no longer adjustable .They also made a statement that the service centre staff are no longer responsible about the vehicle on or after servicing.I am also submitting some IMAGES of damaged gearboot with this complaint.I am also be compelled to inform my friends and relatives not to trust the services offered by TATA.I also noticed that when we ask them to change any SPARE PARTS of yhe car they just remove the required part from any other used car.They also failed to give the BILL for the services offered.I was planning to buy TATA INDIGO ZEST but now i had dropped that plan due to poor service offered by TATA.I hope you would make necessary action in a short while.If no actions are made on this complaint in time i would file a complaint in CONSUMER COURT.

Sir Received my vehicle insurance policy certificate, (No.[protected])but in this certificate my vehicle No.is wrong ie KL-58-N-1179, actual No.is KL-58-N-596.My contract ID is [protected]. Please do the needful and send the copy of policy certificate

My car was given for servicing at Phoenix Automobiles. The service took over two weeks and 43000 Rs, and when my car was returned it was still performing poorly. I returned it and it has been in the service center for over a week and there is no positive response from the service adviser. They keep giving false promises and basically do not seem to know why the car is under performing even after servicing the car for two weeks and charging me and exorbitant sum. I did not have such expectations from an authorized Tata service center, I thought that the technicians were well trained to fix any problems but it seems they do not know what the problem is with my Car. Now I have requested them to return my car as it is causing stress at home and I cannot travel anywhere with my family. Phoenix automobiles keep saying that they are trying to fix the problem and are not returning my car. My Mobile number is [protected].

My above car due for renewal of Insurance. The representative Sri Arun Dey of Laxus Motors Ltd, 209 AJC Bose Road attended at my home on 19.6.2015 and submitted quotation with fixing the IDV of car and calculate the premium accordingly and paid premium of Rs 5847.00 in respect IDV of Rs. 3, 60, 468.00. But in the premium documents have no similarity in respect of present car IDV policy which shows less in the said policy and premium charges higher in the policy. The quotation as submitted by him the actual IDV will be 3, 60, 468.00 instead of 03, 25, 234.00.The matter was inform over phone repeatedly to Sri Dey and he is agree to revise the said policy immediately. This is a harassing attitude to the customer as per terms and condition of quotation.

I am disheartened to inform that on 20th April 2015 I had registered my vehicle for paid service at the service centre. I received my vehicle on the same day as had taken the pick up and drop service for the same. At time of delivery I was appraised that one of the part required to fix the challenge pertaining the gear shift is out of stock. The part is under warranty and when we will receive we will have it replaced by calling you up, the call is awaited as yet. Today after 2 months my vehicle, which has an average run of maximum 5 km in a day, started making troublesome noise. I consulted an near by mechanic who takes care of my other vehicles (Swift) and what he shared with me was really shocking for me to believe. My vehicle for which I was charged for 2 litre of Castrol Oil did not have oil in engine and if I would have continued like this I might would have got my engine ceased. To my surprise my engine oil which as per service centre was replace got exhausted in 2 month, I really doubt the honesty of service centre. Also few more eye opener in regard were that during the paid service where I had honoured the bill and made payment my vehicle was not filled with Collant and neither was Distilled water filled. I look forward for a detailed explanation to understand the case and resonning from your end on the quality of service which is being rendered to customers in Jaipur. My vehicle and contact detail are as below. Lokesh Arha Vehicle No. RJ 14 CV 0130 Registered under name of Saurabh Arha Contact No. - [protected]

My car, indigo manza uk07ag 9190, owner's name my wife salima bhandari was offer some kind of service like free washing and 50% off on other care. But when i gave my car for service to is motors roorkee, i was at pain. They have not even clean the car just wash and charged for dry cleaning of car. When i asked them why it is like this the person said they dont have proper brush for the job.Now my car window glass is dis functioning, my car started getting heated this is because of they offer me cleaning of petrol tank and fuel line .
My car which i loved like any thing was not working properly i asked them but reply was that car is fine i called customer service which gave me some number. But did nothing.I brought car to oberai motors at dehradun they charged me rs.9000- and above and changed fuel pump.Before the service by i s motors roorkee car was perfect n i was driving n enjoying. Now without my fault i have to suffer a loss of about rs 15000-
Thanks after so many years i realise what people say about tata is true..
Not even that mr dinesh bhasin your some presidential level person has also been forwarded a mail by me..And he also has not mailed me...I tried calling vikas rana but he does not pick up the phone, his number does not connect..Please help me resolve my issues..I have lost money for things i did not done to the car..If i had done rash driving or met witha an accident that would have been other thing but this is not my fault and i need to be justified on this issues or i will be forced to go to consumer court.
Thankyou
S k bhandari dehradun
[protected]

I bought Tata Zest from AB Mehta Motors Amritsar in Feb 2015. I purchased this vehicle after test driving and comparing its features with various other competitors (honda amaze, Swift Dezire, Toyota liva & Wolkwagen Vento) and found that ZEST is providing a number of features in less cost as compared to other vehicles. Even when I test drove it, its really smooth. Now the problem is that I was told that its mileage is 17 Kms per liter. But after driving it for 2700 Kms I have got the mileage of 10.5 on highway and around 9.5 in city with AC its hardly 8 Kms/ lt even after first service.. When I contacted the agency they told me that the mileage will improve only after second service. That means after approx. one year or more than 10000 Kms of drive. I belong to middle income group and this mileage has really disturbed my budget and secondly the last vehicle which I was driving clocked 18000 KMs in 5 years that means for atleast Three years I will have to drive at the above mileage only which is really disturbing me. Second problem its clutch plates and flywheel got damaged in just four months of drive. I have been driving the four wheeler for the last thirteen years or so and it has never happened with me. The Part are under warranty till first six months but I am told that its my fault because the clutch plates are burnt and even some flywheel has also got damaged so its won't be covered under warranty and are chargeable. But the AMC saved me which is purchased at Rs. 8000 for a year ( An additional burden) I never purchased AMC in case of my earlier vehicles ( Maruti -Zen & Maruti - Wagon R) & no complaints of Clutch plates with Maruti vehicles. I am really feeling depressed now and am think whether purchasing Tata Zest was a correct decision. I still love the design and feature on zest but it needs improvement on mileage and God knows about other parts.

My name is Dapinder Singh I want to Complaint regarding auto vikas Shivaji Marg New Delhi related to my car number DL10C0350 TATA NANO.2009 cx model. Yesterday I went to auto vikas New Delhi service centre because I was having some Air condition issue in my car. The advisor There told me that we will check your car and After diagnosing my car after taking 4-5 hours The technician told me that my car radiator is choked dats why air conditioning is getting trip After some time. They told me to replace it with new radiator, so I ask them wat is the cost of New radiator the told me RS 2000/- plus taxes I ask them can I went to mechanic who clean The radiator if after cleaning my problem is Solved then its fine to me. Today in the morning I went to the mechanic for radiator cleaning He clean the radiator he said that there is no issue with my radiator it's perfectly fine.so my Problem is still there my car air condition trips An stop working. Auto vikas charged me the amount of RS 969/- which i had invoice I'm attaching it I m still facing that problem I called On landline number [protected] three times today related to this issue and after my request They provide the number of advisor who inspected my car yesterday mr taj whose mobile number is [protected]. I called him three to four times today every time he is saying just give me half an hour I will call u and try to sort out ur problem but no response From him or ur service centre. It's a shameful Act from tata motors how u treat ur customers Very disappointed from such a big company whom customer trust a lot.. Thanks a lot I will Not suggest anyone to buy a tata motors brand vehicles in future. Thanks a lot Dapinder Singh [protected]

I have visited your service station JMK Motors Jhansi around one month ago to repair front left side wheel of my safari (chassis no MAT403725CNA00937) which was bent inwards, at that time there was no play in steering wheel. During repairing process Balancing rod was changed but still the wheel not repaired, it is still touching the mudguard & there is play observed in steering wheel during trial(earlier there is no play). When i have asked Advisor Rakesh, he told me that steering box needs to be changed. I refused that when i have handed over the safari there is no play now there is play. After that Rakesh told me that His supervisor Amit have told him that they will try to repair it later. I have paid around 31000 Rs for wheel repairing & other services. On 6/6/15 i have visited the showroom to rectify the play in steering wheel, after trying to repair it for 4 hours they told me that it was not repairable, i have to pay for steering box change. There is one more issue last year my safari engine overhauling was done at your showroom after 2 month of overhauling heating is observed in engine i have complained about it several time to Supervisor Amit but the issue was not resolved.I have registered a complaint in customer care that time, after that Amit have misbehaved with me using abusive language.That was a bitter experience for me. Now When i have handed over the safari for repair one month ago there was no play but after repairing process of wheel there is play in steering wheel, why should i pay for steering box replacement. Pls resolve the issue ASAP. Regards Pradeep Chauhan [protected]

Dear madam /sir i received an offer letter from tata motors from hr person mr. S.K. Gupta. Kay aap muze bata sakte ho ki ye jo letter muze mila hey ye kay sahi me tata motors se aaya hey, please aap thoda dhyan diji ye is baat par, or 2000rs ka payment bhi karne ko bola hey ([protected] mr. Rajandra sing canara bank ifsc code = cnrb0005098) is bank account par. Lekin main abhi tak payment nahi kiya hai.
Regards,
Gajanan shirke

hi mera naam vikash kumar sahu hai maine 1 saal phele divyani motor se tata indego tdi purchase kiya tha usme offer tha ki teen saal ka insuranse. but maine ek saal ke baad jab apna insurance lene ke liye showroom gya to wo log 1 mnth se taal rhe hai or jab main ph. karta hoon to koi responce nahi dete hai hai mera gadi ek month se bina insurance pe chal rha hai agar koi durgatna ho jati hai to iski jimmedari koun lega. main apse request karta hoon ki mera problem ko dekha jaye kyoki without insurance gaddi chalana crime hai, whan pe koi mera problem nahi sun rha hai plz. solve my problem. thanking u vikash kr. shau jh 01bj 9383 [protected] ranchi, jharkhand.

I have Tata nano reg. No. Gj 21 ah 4025. Had an accident on 24the July 2014. The car was dropped to dharmachakra motors at Canada(Gujarat) for repairs as they promised for good job. Till day the car is not repaired. Extremely poor service..false commitments..000 effort for customer support...rattan Tata's dream into vein... Can u imagine a car not being repaired for almost 10 months.. the matter was duly discussed with amit & Duran of Tata motors.. they also stopped replying to mails. I can give u all mails conversations if reqd. Looking for the matter to b ressolved and strict action against the dealer. And off course remuneration for me from the dealer as he has taken money from me in advance for repairs.

I had purchased a new Tata safari srtome EX form Dehradun. Evereything was all well but the dealer at Vadodara Miles motors is giving a very bad service. I have to visit them after 15 days for one fault or othrt and since last one year I visif atleast 5 times for the car music system. They attend it but it reoccurs with the same problem. I even requested to replace the music but every time they repair it and the problem reoccurres.Moreovr once I had to call their emergecy service for breakdown of my vehicl. They came in late and in a the hurry I forgot to take out my goggles. The show room people took out the goggles and kept the case inside. I brought to the notice to the workshop manager but they didnot attend the complain. I am fed up with their indifferent attitude.Is this is the way Tata is dealing with the costumer. I request youl to take up this matter with your dealer. Failing which I will have to knock the doors of consumer court. P.S.Burman

I have purchased new Indigo manza car before 5 month from Amravati delaer Jayka Motors, But some of the fibre and plastics parts are very old and not in working condition also find followings points 1) Old fibre parts 2) Old jack given 3) Speedometer digits are not working 4) Repainted car 5) Suspension voice 6) Door inner handle are very poor and they are breaking while use. Pavan Deshmukh Amravati Mob No. [protected] E mail id:- [protected]@gmail.com

I HAVE PURCHASED THE TATA MANZA CAR BEFORE THREE MONTHS BUT THE EXPERIENCE IS VERY BAD, THE DOOR HANDLE OF ALL DOORS COMING IN THE HANDS, OLD JACK THEY HAD GIVEN WITH CAR. THE SHOCK UP NOISE FROM THE DAY FIRST. THE DISPLAY OF SPEEDOMETER FAULTY. ALL FIBER PARTS ARE OLD, NOT WORKING [protected]