Tata Motors Complaints & Reviews

I am disheartened to inform that on 20th April 2015 I had registered my vehicle for paid service at the service centre. I received my vehicle on the same day as had taken the pick up and drop service for the same. At time of delivery I was appraised that one of the part required to fix the challenge pertaining the gear shift is out of stock. The part is under warranty and when we will receive we will have it replaced by calling you up, the call is awaited as yet. Today after 2 months my vehicle, which has an average run of maximum 5 km in a day, started making troublesome noise. I consulted an near by mechanic who takes care of my other vehicles (Swift) and what he shared with me was really shocking for me to believe. My vehicle for which I was charged for 2 litre of Castrol Oil did not have oil in engine and if I would have continued like this I might would have got my engine ceased. To my surprise my engine oil which as per service centre was replace got exhausted in 2 month, I really doubt the honesty of service centre. Also few more eye opener in regard were that during the paid service where I had honoured the bill and made payment my vehicle was not filled with Collant and neither was Distilled water filled. I look forward for a detailed explanation to understand the case and resonning from your end on the quality of service which is being rendered to customers in Jaipur. My vehicle and contact detail are as below. Lokesh Arha Vehicle No. RJ 14 CV 0130 Registered under name of Saurabh Arha Contact No. - [protected]

My car, indigo manza uk07ag 9190, owner's name my wife salima bhandari was offer some kind of service like free washing and 50% off on other care. But when i gave my car for service to is motors roorkee, i was at pain. They have not even clean the car just wash and charged for dry cleaning of car. When i asked them why it is like this the person said they dont have proper brush for the job.Now my car window glass is dis functioning, my car started getting heated this is because of they offer me cleaning of petrol tank and fuel line .
My car which i loved like any thing was not working properly i asked them but reply was that car is fine i called customer service which gave me some number. But did nothing.I brought car to oberai motors at dehradun they charged me rs.9000- and above and changed fuel pump.Before the service by i s motors roorkee car was perfect n i was driving n enjoying. Now without my fault i have to suffer a loss of about rs 15000-
Thanks after so many years i realise what people say about tata is true..
Not even that mr dinesh bhasin your some presidential level person has also been forwarded a mail by me..And he also has not mailed me...I tried calling vikas rana but he does not pick up the phone, his number does not connect..Please help me resolve my issues..I have lost money for things i did not done to the car..If i had done rash driving or met witha an accident that would have been other thing but this is not my fault and i need to be justified on this issues or i will be forced to go to consumer court.
Thankyou
S k bhandari dehradun
[protected]

I bought Tata Zest from AB Mehta Motors Amritsar in Feb 2015. I purchased this vehicle after test driving and comparing its features with various other competitors (honda amaze, Swift Dezire, Toyota liva & Wolkwagen Vento) and found that ZEST is providing a number of features in less cost as compared to other vehicles. Even when I test drove it, its really smooth. Now the problem is that I was told that its mileage is 17 Kms per liter. But after driving it for 2700 Kms I have got the mileage of 10.5 on highway and around 9.5 in city with AC its hardly 8 Kms/ lt even after first service.. When I contacted the agency they told me that the mileage will improve only after second service. That means after approx. one year or more than 10000 Kms of drive. I belong to middle income group and this mileage has really disturbed my budget and secondly the last vehicle which I was driving clocked 18000 KMs in 5 years that means for atleast Three years I will have to drive at the above mileage only which is really disturbing me. Second problem its clutch plates and flywheel got damaged in just four months of drive. I have been driving the four wheeler for the last thirteen years or so and it has never happened with me. The Part are under warranty till first six months but I am told that its my fault because the clutch plates are burnt and even some flywheel has also got damaged so its won't be covered under warranty and are chargeable. But the AMC saved me which is purchased at Rs. 8000 for a year ( An additional burden) I never purchased AMC in case of my earlier vehicles ( Maruti -Zen & Maruti - Wagon R) & no complaints of Clutch plates with Maruti vehicles. I am really feeling depressed now and am think whether purchasing Tata Zest was a correct decision. I still love the design and feature on zest but it needs improvement on mileage and God knows about other parts.

My name is Dapinder Singh I want to Complaint regarding auto vikas Shivaji Marg New Delhi related to my car number DL10C0350 TATA NANO.2009 cx model. Yesterday I went to auto vikas New Delhi service centre because I was having some Air condition issue in my car. The advisor There told me that we will check your car and After diagnosing my car after taking 4-5 hours The technician told me that my car radiator is choked dats why air conditioning is getting trip After some time. They told me to replace it with new radiator, so I ask them wat is the cost of New radiator the told me RS 2000/- plus taxes I ask them can I went to mechanic who clean The radiator if after cleaning my problem is Solved then its fine to me. Today in the morning I went to the mechanic for radiator cleaning He clean the radiator he said that there is no issue with my radiator it's perfectly fine.so my Problem is still there my car air condition trips An stop working. Auto vikas charged me the amount of RS 969/- which i had invoice I'm attaching it I m still facing that problem I called On landline number [protected] three times today related to this issue and after my request They provide the number of advisor who inspected my car yesterday mr taj whose mobile number is [protected]. I called him three to four times today every time he is saying just give me half an hour I will call u and try to sort out ur problem but no response From him or ur service centre. It's a shameful Act from tata motors how u treat ur customers Very disappointed from such a big company whom customer trust a lot.. Thanks a lot I will Not suggest anyone to buy a tata motors brand vehicles in future. Thanks a lot Dapinder Singh [protected]

I have visited your service station JMK Motors Jhansi around one month ago to repair front left side wheel of my safari (chassis no MAT403725CNA00937) which was bent inwards, at that time there was no play in steering wheel. During repairing process Balancing rod was changed but still the wheel not repaired, it is still touching the mudguard & there is play observed in steering wheel during trial(earlier there is no play). When i have asked Advisor Rakesh, he told me that steering box needs to be changed. I refused that when i have handed over the safari there is no play now there is play. After that Rakesh told me that His supervisor Amit have told him that they will try to repair it later. I have paid around 31000 Rs for wheel repairing & other services. On 6/6/15 i have visited the showroom to rectify the play in steering wheel, after trying to repair it for 4 hours they told me that it was not repairable, i have to pay for steering box change. There is one more issue last year my safari engine overhauling was done at your showroom after 2 month of overhauling heating is observed in engine i have complained about it several time to Supervisor Amit but the issue was not resolved.I have registered a complaint in customer care that time, after that Amit have misbehaved with me using abusive language.That was a bitter experience for me. Now When i have handed over the safari for repair one month ago there was no play but after repairing process of wheel there is play in steering wheel, why should i pay for steering box replacement. Pls resolve the issue ASAP. Regards Pradeep Chauhan [protected]

Dear madam /sir i received an offer letter from tata motors from hr person mr. S.K. Gupta. Kay aap muze bata sakte ho ki ye jo letter muze mila hey ye kay sahi me tata motors se aaya hey, please aap thoda dhyan diji ye is baat par, or 2000rs ka payment bhi karne ko bola hey ([protected] mr. Rajandra sing canara bank ifsc code = cnrb0005098) is bank account par. Lekin main abhi tak payment nahi kiya hai.
Regards,
Gajanan shirke

hi mera naam vikash kumar sahu hai maine 1 saal phele divyani motor se tata indego tdi purchase kiya tha usme offer tha ki teen saal ka insuranse. but maine ek saal ke baad jab apna insurance lene ke liye showroom gya to wo log 1 mnth se taal rhe hai or jab main ph. karta hoon to koi responce nahi dete hai hai mera gadi ek month se bina insurance pe chal rha hai agar koi durgatna ho jati hai to iski jimmedari koun lega. main apse request karta hoon ki mera problem ko dekha jaye kyoki without insurance gaddi chalana crime hai, whan pe koi mera problem nahi sun rha hai plz. solve my problem. thanking u vikash kr. shau jh 01bj 9383 [protected] ranchi, jharkhand.

I have Tata nano reg. No. Gj 21 ah 4025. Had an accident on 24the July 2014. The car was dropped to dharmachakra motors at Canada(Gujarat) for repairs as they promised for good job. Till day the car is not repaired. Extremely poor service..false commitments..000 effort for customer support...rattan Tata's dream into vein... Can u imagine a car not being repaired for almost 10 months.. the matter was duly discussed with amit & Duran of Tata motors.. they also stopped replying to mails. I can give u all mails conversations if reqd. Looking for the matter to b ressolved and strict action against the dealer. And off course remuneration for me from the dealer as he has taken money from me in advance for repairs.

I had purchased a new Tata safari srtome EX form Dehradun. Evereything was all well but the dealer at Vadodara Miles motors is giving a very bad service. I have to visit them after 15 days for one fault or othrt and since last one year I visif atleast 5 times for the car music system. They attend it but it reoccurs with the same problem. I even requested to replace the music but every time they repair it and the problem reoccurres.Moreovr once I had to call their emergecy service for breakdown of my vehicl. They came in late and in a the hurry I forgot to take out my goggles. The show room people took out the goggles and kept the case inside. I brought to the notice to the workshop manager but they didnot attend the complain. I am fed up with their indifferent attitude.Is this is the way Tata is dealing with the costumer. I request youl to take up this matter with your dealer. Failing which I will have to knock the doors of consumer court. P.S.Burman

I have purchased new Indigo manza car before 5 month from Amravati delaer Jayka Motors, But some of the fibre and plastics parts are very old and not in working condition also find followings points 1) Old fibre parts 2) Old jack given 3) Speedometer digits are not working 4) Repainted car 5) Suspension voice 6) Door inner handle are very poor and they are breaking while use. Pavan Deshmukh Amravati Mob No. [protected] E mail id:- [protected]@gmail.com

I HAVE PURCHASED THE TATA MANZA CAR BEFORE THREE MONTHS BUT THE EXPERIENCE IS VERY BAD, THE DOOR HANDLE OF ALL DOORS COMING IN THE HANDS, OLD JACK THEY HAD GIVEN WITH CAR. THE SHOCK UP NOISE FROM THE DAY FIRST. THE DISPLAY OF SPEEDOMETER FAULTY. ALL FIBER PARTS ARE OLD, NOT WORKING [protected]

I HAVE PURCHASED THE TATA MANZA CAR BEFORE THREE MONTHS BUT THE EXPERIENCE IS VERY BAD, THE DOOR HANDLE OF ALL DOORS COMING IN THE HANDS, OLD JACK THEY HAD GIVEN WITH CAR. THE SHOCK UP NOISE FROM THE DAY FIRST. THE DISPLAY OF SPEEDOMETER FAULTY. ALL FIBER PARTS ARE OLD & NOT WORKING.

Dear Sir / Madam I am in possession of an Indigo Manza 2010 April Model Petrol Vehicle. It's run only 22000 km. Single Owner and the vehicle is in good condition. As I am out of station, I have decided to dispose it off. I have contacted Tata Motors dealer at Trivandrum and many others. No one is interested in buying this vehicle with the remark 'no resale value'. Finally I managed to get one offer for 1.5 lacs. I had one Santro Xing. I used it for 5 years and sold it for 1.85 lacs. I am really disappointed in this. Request your support in getting this disposed it off for a reasonable price. Shibu George [protected]

Music system is not properly working since its purchase. I took my vehicle too many times at your Mandi an Bashing but all in vain. Because of this i am being harrassed. sometimes it does'nt read Pen drive sometimes even not playing radio. sometime it automatically reads pen drive sometimes not reads. So i request you to replace it immediately otherwise i will be forced to go to consumer court.

I had a loan from tata finances, now I had a personal problem so that I can't able to pay the 2 month due amount. The person R. Govindaraj is make a call to me and using vulgar words of pending amount, for the reason am not going to continue the Emi. I had a voice call record proof, Am going to file a compliant regarding this issue. I discuss regarding this issue with my lawyer. He said according to the Rbi rule if a person failed to pay the three Emi continuely the financial institution have to chase the vehicle after the notice period of 1 month, but govindaraj not follow the rule. Am very disappointed on tata finance.

Date : 24th July, 2015 To, Head Customer Support Tata Morors, Mumbai. Sub: Water Leakage problem in car No. MH 02 DS 6769. Dear Team, My Self Mr. Manish Tailor, I have purchased TATA NANO Twist XT from below Dealers in December 2014. Concorde Motors: Tata Car Dealers & Authorised Shop No. 4, Accord Nidhi Building, Link Road, Beside Palm Springs Complex Malad West, Mumbai, Maharashtra 400064 [protected]. I...

I HAVE LODGED A COMPLAINT LONG BACK AND I HAVE SENT 4 REMINDRES SOFAR BUT THERE IS NO RESPONSE FROM YOU SO FAR IF YOU HAVE NO INTENTION TO RESPOND KINDLY ADVISE TO ENABLE TO PROCEED FURTHER THROUGH COURT OF LAW PLEASE TREAT THIS AS URGENT R.KAMESWARARAO[protected]

I purchased New Tata Indica Vista Car with Registration No.U.P. 70 BW 2511 Chassis No. MAT608535CPE36371 in June 2012 and since the first service of my car i have been complaining about the glowing of "check engine light" "Mileage" and "Cooling of Air Conditioner" it was always assured by the service staff that the problem will be resolved but to no avail, once or twice it was temporarily resolved after which i even submitted my positive feedback but the solution was never permanent and the said problems arose again and again it was last sent to the service centre in may 2015 even after keeping the vehicle for more than 20 days the problem still exists the check engine light glows often i am still getting the low mileage irrespective to the high mileage claimed by the company in the brochure. Kindly help and take appropriate action for the redressal of my complaints.

Dear Sir Subject :- Complaint for Branch - Tata motors pusa road rajendra nagar My self vikrant bhushan i had financing a TATA Nano car from tata finance loan duration is 5 years. More then 3 1/2 years my instalment is done on time. But last 7 month my installant got bounced but i will call in the branch (rajendra nagar pusa road new delhi) and arrange the executive and pay the amount accordingly. I have two dues with late charges and i have already told the branch (rajendra nagar pusa road new delhi) i will pay the amount in two short in my coming salary. After that i called from one no.[protected] & the person name is amit sharma i cant explain what kind of language he used he, s crossing he's limit and using slang me & my family also i cant explain you what kind word he used. Also i know that your all the calls are recorded please investigate and check then take serous action against him, & if am wrong so i am ready for support & tell me where i was wrong. I want to inform you that i will pay the amount when your organizational take a action against him. He is torching me & harassing me . Vikrant Bhushan [protected]

dear sir this is mr.v.somasekhar reddy, my vehicle no ap29av9647, date:05/06/15, submitted vehicle after their given 16/06/15, servicing center vijayabharathi automobiles pvt ltd, tata motors authorized center their doing service worst to worst even manager to adviser nobody cannot do perfect job i am loss vehicle so much many, my bill amt 21000, invoice no : vijato-tpt[protected] and[protected] this two bills please u will check it and take action, i am 10 year customer of tata motors, next time not going to given my vehicle tata authorized servicing center, complaints 1.proper not fitting vehicle materials, not setting glasses and power widows, cleaning not good, some parts their missing not fitting, glass also not cleaning, head lamps, electrical work not doing, all their doing mistakes they will money their given vehicle, after received my vehicle i saw my vehicle, immediately i spoke to manager and adviser their given respond its worst fellows, how can ur appointed this type of peoples immediately remove, now i am approaching consumer court also,