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Tata Motors Complaints & Reviews

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B
bmparekh
Mar 24, 2015
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Address: Banaskantha, Gujarat

I have tata nano car(2012). Car no is GJ7AR-5714. I visited your services station at last sunday for taking the benefits of warranty. But your warrant executive Mr. Jignesh Mevada told me that you are not eligible for it because I had not done services in your service station. Any his atitude to wards the customer is very rude and aggressive. And this all things he gives me in writing. My car completed 30000 km. I hope positive response from your side.
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    K
    Kamadhenu Kumaran
    from Bengaluru, Karnataka
    Mar 24, 2015
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    Address: Tirunelveli, Tamil Nadu

    I am K.Suriyakumari. I have Tate Aria Car Reg.No: TN 69 AV 0797. In my car, clutch damper-kit cut in fly wheel side on 21.02.2015 at Kovilpatti. At that time my car was repaired at Kumaran Automobiles, Tirunelveli. Then i take off my car after some a days from the sevice centre. After four days some noise come from joint side and check engine problem igniation icon is came and suddenly car is stopped at while the driving. Because they are not repaired well during the service. Again i went to Tirunelveli Kumaran Automobiles for service on 20.03.2015. They are not know the problem of Check Engine icon. They arrested the noise but some vibration from the body of the car. Some noise is come from the car at the time of speed in 100 km speed. Before the repair problem that noise is not came. I am not satisfied in my car repairing. I have afraid to drive the car while long driving. If these problems will come in my car at future what can i do? I am very feel about that problem and also very feel for buy the Tate Aria Car. Please solve my problem.
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      K
      Kamadhenu Kumaran
      from Bengaluru, Karnataka
      Mar 23, 2015
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      Address: Tirunelveli, Tamil Nadu

      I am K.Suriyakumari. I have Tate Aria Car Reg.No: TN 69 AV 0797. In my car, clutch damper-kit cut in fly wheel side on 21.02.2015 at Kovilpatti. At that time my car was repaired at Kumaran Automobiles, Tirunelveli. Then i take off my car after some a days from the sevice center . After four days some noise come from joint side and check engine problem igniation icon is came and suddenly car is stopped at while the driving. Because they are not repaired well during the service. Again i went to Tirunelveli Kumaran Automobiles for service on 20.03.2015. They are not know the problem of Check Engine icon. They arrested the noise but some vibration from the body of the car. Some noise is come from the car at the time of speed in 100 km speed. Before the repair problem that noise is not came. I am not satisfied in my car repairing. I have afraid to drive the car when long driving. If these problems will come in my car at future what can i do? I am very feel about that problem and also buy the Tate Aria Car. Please solve my problem.
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        G
        gipal
        from Delhi, Delhi
        Mar 23, 2015
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        Address: Kolkata, West Bengal

        DEAR, SIR I AM GOPAL JANA([protected]) USEING A NANO CAR OF YOUR COMPANY, LAST 3DAYS BEFORE I HAVE LODGE A COMPLAIN ABOUT WIREING HARNESS MODIFIED, MASTER CYLINDER OF BRAKE YOUR AUTHORISED SERVICE CENTER(RD MOTORS)SERVICE PERSON TOLD ME WHICH DAY MY PARTS AVAILABLE HE DON'T KNOW, DUE TO THE CAR ONLY WAY OF MY PROFESSIONAL LIFE SO PLS KINDLY ARRANGE MY PARTSAS EARLY AS POSSIBLE AND SOLVE MY PROBLEM. THANKING GOPAL JANA.
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          D
          deep1007
          from Mangalore, Karnataka
          Mar 22, 2015
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          To, Mr. Cyrus P. Mistry Non-Executive Director and Chairman Tata Motors, Mumbai – 400001. Dear Sir, It is my pleasure to introduce myself as Mr. Deepak Kudva belongs to a small town near Mangalore. I purchased TATA ZEST KA.19.ME.5722 as on 8th October 2014, wherein I got full satisfaction with its performance. On 8.02.2015 my vehicle met with an accident. On 11th of Feb 2015 car has been kept for repair with your dealer in Mangalore M/s. AUTO MATRIX –MANGALORE. On 26th of same month Insurance Company has given the approval for repair of vehicle. But I regret to say that from 26th of Feb to till date my vehicle is not been touched. There is no progress in the work. The reason behind in the delay is floor and side wall of the vehicle has not been dispatched. Rest of the parts has been sent which of no use unless Auto Matrix receives the side wall and floor. They cannot start the work without these two. It is getting delay in-spite of several requests. It’s been 22 days now, and TATA MOTORS is not showing any interest. I am highly disappointed with the service you are providing to the customer. Hope you understand my concern and also hope you will support me in this issue. Look forward for favourable and quick action. Thanking you, Deepak Kudva ([protected], [protected]) M/s. N.K.G Kudva and P.V. Shenoy, General Merchants, Panemangalore – 574231.Bantwal Tq. ( South Canara Dist.) Karnataka
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            P
            paramjit singh virk
            from Almora, Uttarakhand
            Mar 20, 2015
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            Address: Amritsar, Punjab

            Dear Sir I have purchased Tata Safari EX p White delivery as per subject From Dealer A B Mehta Motors P Ltd. Jandialla Bypass.Amritsar. Finance amount was paid by HDFC Bank Ltd. and other balance payment along with RC Charges was paid to dealer. For which dealer is liable to pay Road tax on our behalf. the car met an accident on 28/12/2014 due to which a major loss arise equaling to total loss. Unfortunatly dealer has not deposited Road Tax amount. The claim has been repudated by Insurance company. The car was insured by Future Generali Insurance Company Ltd vide policy no 2014-V3416058-FPV dt 21/11/15. I am very much annoyed with care less attitude of dealer. I have visited/requested many times to dealer staff to look way out to solve issue. But all my efforts has gone in vein. Hence I request you to please ask your dealer to pay me damages or what so ever possible to provide me car in order.
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              V
              vishalgupta.vt
              from Amritsar, Punjab
              Mar 17, 2015
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              Address: North East Delhi, Delhi

              Sir, I went to Raghvashi motors G T Road Shahadara, auth. Service center for tata motors for wheel alignment & balancing on[protected]. There wheel alignment machine is not working still they open the job card & did it. When I asked them if there machine is out of order why didn't they told me that there machine is not working & they will do it manually. I will get the job done some where else. Doing manually they did not do the job properly steering wheel is still not aligned properly. Is this is the way tata service centers fools there customers.
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                6
                62947sps
                from Delhi, Delhi
                Mar 16, 2015
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                Address: Mohali, Punjab

                Sir i had purchased indigoecs cr model from joshi auto zone in march 2013, when i got first service done from joshi auto, after service when i start engine in morning i found there is noise coming from a/c belt or alternate belt, i visit many time joshi auto, but my problem is still there, after joshi auto surrender the dealership, i checked it at macro motor mohali pb, there also i visit many time, but they cant rectify my problem, Many time macro motor recall my car for repair the fault, and my car stationed with them 3 or more days, they never give me alternate car, Now my 2nd and 3rd service done from macro motor mohali, but my fault still there, I also done my extended service, and AMC gold from macro motor mohali, This is my 2nd car from TATA motor, earlier i had TATA indica xeta lpg car, which give me trouble from start of purchasing, Still i faith in TATA Motor and purrchased INDIGO ECS CR car, but this car also give trouble to me, Kindly rectify my fault earlier,
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                  S
                  sharadsharma1975
                  from Satrikh, Uttar Pradesh
                  Mar 14, 2015
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                  Jheku ps;jeSu egksn;] VkVk eksVlZ fo’k;%& vkbZ0, l0 eksVlZ & :Mdh }kjk esjh VkVk lQkjh dh okjUVh lqfo/kk esa Vky&eVksy ds lEcU/k esaA egksn;] eSa xr 12 o’kksZ ls VkVk lQkjh dk fujUrj miHkksx dj jgk gw¡A igyh Tata Safari DL7CA4539 esjh ifRu Jhefr n'kZuk 'kekZ ifRu jke iz'kkn 'kekZ ds uke ls [kjhnh xbZ rFkk 19 flrEcj 2003 dks esjh ifRu ds uke iathd`r gqbZA nwljh Tata Safari esjs }kjk vius uke ls[protected] dks I.S. Motors] :Mdh ls [kjhnh xbZ ftldk jftLVªs'ku ua0 UK-08W 8091 gS] yEcs le; ls Tata dh gh xkfM+;ksa dk mi;ksx djus ds ihNs esjh lksp gS fd ;fn India Made dksbZ Hkh oLrq gesa fons'kh oLrqvksa ds cjkcj Hkh izkIr gksrh gS rks gesa vius ns'k dh Lons'kh oLrqvksa dks izkFkfedrk nsuh pkfg, ] TATA muesa ls, d gS] ;gh dkj.k gS fujUrj 12 o’kksZ ls TATA SAFARI dk mi;ksx dj pqdk gw¡ rFkk orZeku esa Hkh dj jgk gw¡A vknj.kh; egksn; eq>s cMs [ksn ds lkFk vkidks fy[kuk iM+ jgk gS fd esjh mDr VkVk lQkjh la[;k UK08W8091 18 fnlEcj] 2014 dks 'kkgiqj] tuin eqt¶Qjuxj esa lM+d ij pyrs gq, cUn gks xbZ Fkh ftl ij vkidh Online services ij lEidZ fd;k x;k rFkk mDr On Line Services }kjk vxys fnu 19 fnlEcj dks izkr% yxHkx 9%00 cts, d eSdsfud Hkstk x;k rFkk gesa mDr eSdsfud dks 999-00 :0- nsus gsrq Qksu ij crk;k x;kA 999-00 :0- nsus ds ckn mDr eSdsfud }kjk xkM+h dh tk¡p djus ds ckn crk;k x;k fd Timing belt VwV xbZ gS] ftl ij geus lEcfU/kr Mhyj I.S. Motors] :Mdh dks lEidZ dj gekjh Due okjUVh gsrq lqfo/kk miyC/k djkus gsrq dgk ftl ij mDr Mhyj }kjk gesa Qksu ij crk;k fd vkidh okjUVh corrupt gks pqdh gS vr% ;g lqfo/kk vkidks ugh feysxh] vxys fnu eSa o esjk csVk 'kjn 'kekZ I.S. Motor :Mdh x;s rFkk gesa crk;k x;k fd Jh lrh'k dqekj th ls lEidZ djsA Jh lrh'k dqekj th us Hkh ogh ckr nksgjkrs gq, crk;k fd vkidh, d service nsjh ls gqbZ gS] gekjs }kjk service record ekaxs tkus ij Jh lrh'k dqekj th }kjk service statement check dj Lohdkj fd;k x;k fd vkidk lfoZl fjdkMZ Bhd gSA bl gsrq Tata ls Approval gsrq eSa job dkMZ fudyokdj esy Hkstw¡xkA 8&9 fnu ;g dgdj Vky x;k fd dEiuh ls vkidh okjUVh ds ckjs esa Approval ugh vk;k] rn~iqjkUr 28 fnlEcj dks ges crk;k x;k fd Approval vk x;k gS] vki xkMh I.S. Motors :M+dh Hkst nsA 30 fnlEcj dks geus Qksu ij Jh lrh'k dqekj th dks crk;k fd ge xkM+h c¡/kokdj yk jgs gS Jh lrh'k dqekj th us crk;k fd eSa vkt ckgj tk jgk gw¡ vki I.S. Motors :Mdh ij xkM+h igqa¡pk ns eSa vkdj fn[kok yw¡xkA 30 fnlEcj 2014 dks geusa xkMh I.S. Motors :M+dh esa igq¡pkdj Jh lrh'k dqekj th dks lwfpr dj fn;kA 8&9 fnu rd Jh lrh'k dqekj th }kjk ;g dgdj Vkyk x;k dh eSa ckgj gw¡] :M+dh ig¡qpdj eSa xkMh vius lkeus [kqyokÅ¡xkA blds ckn ckj&ckj Qksu djus ij izk;% lrh'k dqekj th Qksu receive ugh djrs Fks vUr esa yxHkx 15 fnu ckn gekjs }kjk lEidZ djus ij Jh lrh'k dqekj th }kjk gesa crk;k x;k fd vkidh xkM+h vkids }kjk [kqyok;h xbZ gS vr% vkidks okjUVh lqfo/kk ugh fey ldrh] geus mUgsa crk;k fd Tata dh Helpline lfoZl }kjk 19-12-14 dks tks eSdsfud Hkstk x;k Fkk mlus 999-00 :0- izkIr dj xkM+h dh tk¡p dj gesa Timing Belt VwVus ds dkj.k xkMh cUn gksuk crk;k Fkk rFkk mlh fnu ls vkils gh fujUrj lEidZ cuk jgkA vr% fdlh Hkh vU; feL=h dks fn[kk;s tkus dk rks dksbZ iz'u gh ugh mBrk ftl ij Jh lrh'k dqekj th us dgk fd Help Line lfoZl ls tkudkjh ysus ds ckn ge vkidks crk;saxs] 5&6 fnu rd ge lrh'k dqekj th ls iwNrs jgs fd gesa crk;s fd D;k djuk gS] bl ij Jh lrh'k dqekj th }kjk crk;k x;k vc gesa phQ lfoZl eSustj ls ckr djuh gS] rn~iqjkUr 27 tuojh dks Jh lrh'k dqekj th }kjk ges crk;k x;k fd vkidh okjUVh Xykscy ls gS] Xykscy dk VkVk ls tie up lekIr gks x;k gS blfy;s C.S.M. nsgjknwu }kjk vkidh Warranty Reject dj nh xbZ gS] bl ij geusa Jh lrh'k dqekj th dks dgk fd 18 fnlEcj 2014 dks gekjh xkMh [kjkc gqbZ Fkh] mlh oDr ls ge Tata Motor Helpline ls ysdj vkils fujUrj lEidZ cuk;s gq, gS rFkk 30 fnlEcj 2014 ls xkMh I.S. Motors :Mdh esa vkids ikl [kMh gSA vkt vki gesa crk jgs gS fd vkidh xkMh dh warranty reject dj nh xbZ gS] D;k ;g lc vPNk gS] vki ;g ckr gesa cgqr igys Hkh dg ldrs Fks fQj Hkh tks Hkh vkius fd;k gesa Rejection letter rFkk Service record dh izfr miyC/k djok ns] ge viuh xkMh ys tk jgs bl ij Hkh Jh lrh'k dqekj th }kjk 5&6 fnu rd ;g dgdj Vkyk x;k fd C.S.M. nsgjknwu ls Rejection letter ugh vk;k gS] 5&6 fnu rd rejection letter u nsus dh Vky eVksy ds ckn Jh lrh'k dqekj th us dgk fd eq>s 4&5 fnu dk le; vkSj nhft, esjh Tala Company ls ckr gqbZ gS xkMh ds dke djok;s tkus dk Approval izkIr gks tk;sxk] Qjojh ekg ds 8&10 fnu fudyus ds ckn Jh lrh'k dqekj th }kjk crk;k x;k fd TATA dk Approval vk x;k gS] eSa vkidh xkMh [kqyok jgk gw¡] 19 Qjojh dks lEidZ djus ij gesa crk;k x;k fd xkMh dk dke djok fn;k gS] Turbo dh deh gS ml gsrq Tata dks fy[kk x;k gS Turbo vkrs gh vkidks xkMh fey tk;sxh] rc ls ysdj turbo ds uke ij Vkyk tkrk jgk gSA 2 fnu iwoZ lrh'k dqekj th dh esjs csVs 'kjn 'kekZ ds eksckbZyua0 [protected] ij call vk;h fd common rail rFkk injector gekjs }kjk vkidh xkMh esa Mkyk x;k ftldh dher 20]000 gS rFkk lkjs dke dk vkidks vkSj D;k nsuk gksxk og eSa vkidks dy Qksu ij crkÅ¡xk fd vkidks D;k vkSj nsuk gSA dy fnukad[protected] dks lrh'k dqekj th us esjs csVs 'kjn 'kekZ ds eksckbZy ua0 [protected] ij dkWy ij crk;k fd vkidks 40]000 :0- rFkk common rail tks geus cny dj mldk lsaUlj cny jgs gS mldh dher nsuh gksxhA ekuuh; egksn; warranty dh lqfo/kk gsrq eSusa viuh xkMh I.S. Motors esa Hksth Fkh] okjUVh ds Approval ds uke ij I.S. Motors }kjk igys gekjs lfoZl fjdkMZ dks xyr crkdj Vkyus dk iz;kl fd;k fQj lfoZl fjdkMZ dh ekax djus ij mls Bhd crk;k x;k] fQj xkMh dgha vU;= [kqyokus dk cgkuk cuk;k x;k] fQj ;g dgdj dh vkidh okjUVh Xykscy dh gS rFkk Xykscy dk VkVk ls tie – up lekIr gks x;k gS vr% vkidh warranty reject dj nh xbZ gSA Warranty Rejection letter rFkk service record ekaxus ij mDr nksuksa dh izfr u nsdj dgk x;k fd Tata dk Warranty Approval izkIr gks x;k gS] vr% vkidh xkM+h ge Bhd dj jgs gS blds ckn ;g dguk fd vkidh xkMh dk dke gks x;k gS vr% vkils 20]000 :0- injector ds rFkk common rail lfgr lkjs dke 40]000 rFkk dkWeu jsy lsaUlj dh dher nsuh gksxh] ;g dguk D;k ;g lc O;kogkfjd gS\ tcfd esjh Tata Safari UK08W 8091 I.S. Motors :M+dh ij 30 fnlEcj 2014 ls [kMh gS tksfd dqy le; vkt rd 2 ekg 16 fnu curs gSA 18 fnlEcj 2014 dks xkMh [kjkc gksus ds rqjUr ckn ls Tata Help Line rFkk I.S. Motors :Mdh ds fujUrj lEidZ esa cuk gw¡] dqy le; 2 ekg 27 fnu curs gSA I.S. Motors :Mdh ds, sls d`R;ksa ls eq>s esjh bl yEch vof/k gsrq esjh xkMh ds mi;ksx ls oafpr jguk iMk rFkk bl vof/k esa eq>s le;≤ ij ckgj tkus gsrq fdjk;s dh xkfM+;ksa dk mi;ksx djuk iM+k] I.S. Motors :M+dh ds bu d`R;ksa ds dkj.k esjk eqt¶Qjuxj ls I.S. Motors :Mdh vusdksa ckj fdjk;s dh xkfM+;ksa ls tkus dh rFkk esjs O;fDrxr dk;ksZ ls ckgj tkus dk gtkjksa :0- esjs }kjk fdjk;s dh xkfM+;ksa dks fn;k tk pqdk gS] esjs vkfFkZd o ekufld uqdlku gsrq iw.kZr% I.S. Motors :M+dh ftEesnkj gSA ekuuh; egksn;] Tata ftldk nwljk uke fo'okl gS] yksx Tata ds uke ij fo'okl ij VkVk dh xkfM;ka [kjhnrs gS] I.S. Motors :Mdh tSls dealer vius futh LokFkZ, oa /kuyksyqirk ds dkj.k fuf'pr :i ls Tata ds uke dks izHkkfor djus ds d`R; dj jgs gSA ekU;oj vkils fuosnu gS fd I.S. Motors] :Mdh ftlds ikl esjh VkVk lQkjh UK08W 8091 tks 2 ekg 16 fnu ls due warranty ds vUrZxr dke djok;s tkus gsrq [kM+h gS dks rRdky izHkko ls deliver djokus dk d’V djsA lknj! jke iz'kkn 'kekZ [protected]@4] xka/kh dkyksuh eqt¶Qjuxj Owner:- Tata Safari – UK0W-8091 eks0ua0%& [protected]
                  Jheku ps;jeSu egksn;]
                  VkVk eksVlZ
                  fo’k;%& vkbZ0, l0 eksVlZ & :Mdh }kjk esjh VkVk lQkjh dh okjUVh lqfo/kk esa Vky&eVksy ds lEcU/k esaA
                  egksn;]
                  eSa xr 12 o’kksZ ls VkVk lQkjh dk fujUrj miHkksx dj jgk gw¡A igyh Tata Safari DL7CA4539 esjh ifRu Jhefr n'kZuk 'kekZ ifRu jke iz'kkn 'kekZ ds uke ls [kjhnh xbZ rFkk 19 flrEcj 2003 dks esjh ifRu ds uke iathd`r gqbZA nwljh Tata Safari esjs }kjk vius uke ls[protected] dks I.S. Motors] :Mdh ls [kjhnh xbZ ftldk jftLVªs'ku ua0 UK-08W 8091 gS] yEcs le; ls Tata dh gh xkfM+;ksa dk mi;ksx djus ds ihNs esjh lksp gS fd ;fn India Made dksbZ Hkh oLrq gesa fons'kh oLrqvksa ds cjkcj Hkh izkIr gksrh gS rks gesa vius ns'k dh Lons'kh oLrqvksa dks izkFkfedrk nsuh pkfg, ] TATA muesa ls, d gS] ;gh dkj.k gS fujUrj 12 o’kksZ ls TATA SAFARI dk mi;ksx dj pqdk gw¡ rFkk orZeku esa Hkh dj jgk gw¡A
                  vknj.kh; egksn; eq>s cMs [ksn ds lkFk vkidks fy[kuk iM+ jgk gS fd esjh mDr VkVk lQkjh la[;k UK08W8091 18 fnlEcj] 2014 dks 'kkgiqj] tuin eqt¶Qjuxj esa lM+d ij pyrs gq, cUn gks xbZ Fkh ftl ij vkidh Online services ij lEidZ fd;k x;k rFkk mDr On Line Services }kjk vxys fnu 19 fnlEcj dks izkr% yxHkx 9%00 cts, d eSdsfud Hkstk x;k rFkk gesa mDr eSdsfud dks 999-00 :0- nsus gsrq Qksu ij crk;k x;kA 999-00 :0- nsus ds ckn mDr eSdsfud }kjk xkM+h dh tk¡p djus ds ckn crk;k x;k fd Timing belt VwV xbZ gS] ftl ij geus lEcfU/kr Mhyj I.S. Motors] :Mdh dks lEidZ dj gekjh Due okjUVh gsrq lqfo/kk miyC/k djkus gsrq dgk ftl ij mDr Mhyj }kjk gesa Qksu ij crk;k fd vkidh okjUVh corrupt gks pqdh gS vr% ;g lqfo/kk vkidks ugh feysxh] vxys fnu eSa o esjk csVk 'kjn 'kekZ I.S. Motor :Mdh x;s rFkk gesa crk;k x;k fd Jh lrh'k dqekj th ls lEidZ djsA Jh lrh'k dqekj th us Hkh ogh ckr nksgjkrs gq, crk;k fd vkidh, d service nsjh ls gqbZ gS] gekjs }kjk service record ekaxs tkus ij Jh lrh'k dqekj th }kjk service statement check dj Lohdkj fd;k x;k fd vkidk lfoZl fjdkMZ Bhd gSA bl gsrq Tata ls Approval gsrq eSa job dkMZ fudyokdj esy Hkstw¡xkA 8&9 fnu ;g dgdj Vky x;k fd dEiuh ls vkidh okjUVh ds ckjs esa Approval ugh vk;k] rn~iqjkUr 28 fnlEcj dks ges crk;k x;k fd Approval vk x;k gS] vki xkMh I.S. Motors :M+dh Hkst nsA 30 fnlEcj dks geus Qksu ij Jh lrh'k dqekj th dks crk;k fd ge xkM+h c¡/kokdj yk jgs gS Jh lrh'k dqekj th us crk;k fd eSa vkt ckgj tk jgk gw¡ vki I.S. Motors :Mdh ij xkM+h igqa¡pk ns eSa vkdj fn[kok yw¡xkA 30 fnlEcj 2014 dks geusa xkMh I.S. Motors :M+dh esa igq¡pkdj Jh lrh'k dqekj th dks lwfpr dj fn;kA 8&9 fnu rd Jh lrh'k dqekj th }kjk ;g dgdj Vkyk x;k dh eSa ckgj gw¡] :M+dh ig¡qpdj eSa xkMh vius lkeus [kqyokÅ¡xkA blds ckn ckj&ckj Qksu djus ij izk;% lrh'k dqekj th Qksu receive ugh djrs Fks vUr esa yxHkx 15 fnu ckn gekjs }kjk lEidZ djus ij Jh lrh'k dqekj th }kjk gesa crk;k x;k fd vkidh xkM+h vkids }kjk [kqyok;h xbZ gS vr% vkidks okjUVh lqfo/kk ugh fey ldrh] geus mUgsa crk;k fd Tata dh Helpline lfoZl }kjk 19-12-14 dks tks eSdsfud Hkstk x;k Fkk mlus 999-00 :0- izkIr dj xkM+h dh tk¡p dj gesa Timing Belt VwVus ds dkj.k xkMh cUn gksuk crk;k Fkk rFkk mlh fnu ls vkils gh fujUrj lEidZ cuk jgkA vr% fdlh Hkh vU; feL=h dks fn[kk;s tkus dk rks dksbZ iz'u gh ugh mBrk ftl ij Jh lrh'k dqekj th us dgk fd Help Line lfoZl ls tkudkjh ysus ds ckn ge vkidks crk;saxs] 5&6 fnu rd ge lrh'k dqekj th ls iwNrs jgs fd gesa crk;s fd D;k djuk gS] bl ij Jh lrh'k dqekj th }kjk crk;k x;k vc gesa phQ lfoZl eSustj ls ckr djuh gS] rn~iqjkUr 27 tuojh dks Jh lrh'k dqekj th }kjk ges crk;k x;k fd vkidh okjUVh Xykscy ls gS] Xykscy dk VkVk ls tie up lekIr gks x;k gS blfy;s C.S.M. nsgjknwu }kjk vkidh Warranty Reject dj nh xbZ gS] bl ij geusa Jh lrh'k dqekj th dks dgk fd 18 fnlEcj 2014 dks gekjh xkMh [kjkc gqbZ Fkh] mlh oDr ls ge Tata Motor Helpline ls ysdj vkils fujUrj lEidZ cuk;s gq, gS rFkk 30 fnlEcj 2014 ls xkMh I.S. Motors :Mdh esa vkids ikl [kMh gSA vkt vki gesa crk jgs gS fd vkidh xkMh dh warranty reject dj nh xbZ gS] D;k ;g lc vPNk gS] vki ;g ckr gesa cgqr igys Hkh dg ldrs Fks fQj Hkh tks Hkh vkius fd;k gesa Rejection letter rFkk Service record dh izfr miyC/k djok ns] ge viuh xkMh ys tk jgs bl ij Hkh Jh lrh'k dqekj th }kjk 5&6 fnu rd ;g dgdj Vkyk x;k fd C.S.M. nsgjknwu ls Rejection letter ugh vk;k gS] 5&6 fnu rd rejection letter u nsus dh Vky eVksy ds ckn Jh lrh'k dqekj th us dgk fd eq>s 4&5 fnu dk le; vkSj nhft, esjh Tala Company ls ckr gqbZ gS xkMh ds dke djok;s tkus dk Approval izkIr gks tk;sxk] Qjojh ekg ds 8&10 fnu fudyus ds ckn Jh lrh'k dqekj th }kjk crk;k x;k fd TATA dk Approval vk x;k gS] eSa vkidh xkMh [kqyok jgk gw¡] 19 Qjojh dks lEidZ djus ij gesa crk;k x;k fd xkMh dk dke djok fn;k gS] Turbo dh deh gS ml gsrq Tata dks fy[kk x;k gS Turbo vkrs gh vkidks xkMh fey tk;sxh] rc ls ysdj turbo ds uke ij Vkyk tkrk jgk gSA 2 fnu iwoZ lrh'k dqekj th dh esjs csVs 'kjn 'kekZ ds eksckbZyua0 [protected] ij call vk;h fd common rail rFkk injector gekjs }kjk vkidh xkMh esa Mkyk x;k ftldh dher 20]000 gS rFkk lkjs dke dk vkidks vkSj D;k nsuk gksxk og eSa vkidks dy Qksu ij crkÅ¡xk fd vkidks D;k vkSj nsuk gSA
                  dy fnukad[protected] dks lrh'k dqekj th us esjs csVs 'kjn 'kekZ ds eksckbZy ua0 [protected] ij dkWy ij crk;k fd vkidks 40]000 :0- rFkk common rail tks geus cny dj mldk lsaUlj cny jgs gS mldh dher nsuh gksxhA
                  ekuuh; egksn; warranty dh lqfo/kk gsrq eSusa viuh xkMh I.S. Motors esa Hksth Fkh] okjUVh ds Approval ds uke ij I.S. Motors }kjk igys gekjs lfoZl fjdkMZ dks xyr crkdj Vkyus dk iz;kl fd;k fQj lfoZl fjdkMZ dh ekax djus ij mls Bhd crk;k x;k] fQj xkMh dgha vU;= [kqyokus dk cgkuk cuk;k x;k] fQj ;g dgdj dh vkidh okjUVh Xykscy dh gS rFkk Xykscy dk VkVk ls tie – up lekIr gks x;k gS vr% vkidh warranty reject dj nh xbZ gSA Warranty Rejection letter rFkk service record ekaxus ij mDr nksuksa dh izfr u nsdj dgk x;k fd Tata dk Warranty Approval izkIr gks x;k gS] vr% vkidh xkM+h ge Bhd dj jgs gS blds ckn ;g dguk fd vkidh xkMh dk dke gks x;k gS vr% vkils 20]000 :0- injector ds rFkk common rail lfgr lkjs dke 40]000 rFkk dkWeu jsy lsaUlj dh dher nsuh gksxh] ;g dguk D;k ;g lc O;kogkfjd gS tcfd esjh Tata Safari UK08W 8091 I.S. Motors :M+dh ij 30 fnlEcj 2014 ls [kMh gS tksfd dqy le; vkt rd 2 ekg 16 fnu curs gSA 18 fnlEcj 2014 dks xkMh [kjkc gksus ds rqjUr ckn ls Tata Help Line rFkk I.S. Motors :Mdh ds fujUrj lEidZ esa cuk gw¡] dqy le; 2 ekg 27 fnu curs gSA I.S. Motors :Mdh ds, sls d`R;ksa ls eq>s esjh bl yEch vof/k gsrq esjh xkMh ds mi;ksx ls oafpr jguk iMk rFkk bl vof/k esa eq>s le;≤ ij ckgj tkus gsrq fdjk;s dh xkfM+;ksa dk mi;ksx djuk iM+k] I.S. Motors :M+dh ds bu d`R;ksa ds dkj.k esjk eqt¶Qjuxj ls I.S. Motors :Mdh vusdksa ckj fdjk;s dh xkfM+;ksa ls tkus dh rFkk esjs O;fDrxr dk;ksZ ls ckgj tkus dk gtkjksa :0- esjs }kjk fdjk;s dh xkfM+;ksa dks fn;k tk pqdk gS] esjs vkfFkZd o ekufld uqdlku gsrq iw.kZr% I.S. Motors :M+dh ftEesnkj gSA
                  ekuuh; egksn;] Tata ftldk nwljk uke fo'okl gS] yksx Tata ds uke ij fo'okl ij VkVk dh xkfM;ka [kjhnrs gS] I.S. Motors :Mdh tSls dealer vius futh LokFkZ, oa /kuyksyqirk ds dkj.k fuf'pr :i ls Tata ds uke dks izHkkfor djus ds d`R; dj jgs gSA ekU;oj vkils fuosnu gS fd I.S. Motors] :Mdh ftlds ikl esjh VkVk lQkjh UK08W 8091 tks 2 ekg 16 fnu ls due warranty ds vUrZxr dke djok;s tkus gsrq [kM+h gS dks rRdky izHkko ls deliver djokus dk d’V djsA
                  lknj!
                  jke iz'kkn 'kekZ
                  [protected]@4] xka/kh dkyksuh
                  eqt¶Qjuxj
                  Owner:- Tata Safari – UK0W-8091
                  eks0ua0%& [protected]

                  Note complaint in hindi plz read it with Kruti dev font
                  hihihi
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                    Avdhesh.rawat26
                    from Delhi, Delhi
                    Mar 14, 2015
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                    Address: Jaipur, Rajasthan

                    I bought TATA Vista (Quadrajet) car in Oct 2011 and by buying this car, I made my life's biggest mistake as there are lot of problems in my car and sent my car to Kamal & Company many times for repairing but not resolved problem permanently and also sent car to Roshan Motors many times but same thing happened, they have also not resolved my problem properly. I am really fed up with this. Can anyone solve my problem to come out from this problem. You can get in touch with me on[protected] and my car number is RJ-14-CQ-4590.
                    Mar 14, 2015
                    Updated by Avdhesh.rawat26
                    Tata Motors - MADE MY LIFE'S BIGGEST MISTAKE BY BUYING TATA CAR
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                      Roy Sumanta
                      from Delhi, Delhi
                      Mar 13, 2015
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                      Address: Paschim Medinipur, West Bengal

                      I Sumanta Roy purchased a car TATA ZEST-XM QJT 90PS, engine no.-101A[protected], chessis no.-MAT624026ELJ19292 and CRN : CR[protected] for Rs7, 57, 687.00 on 13.03.2015. After handing over the DD at 1:30PM to the representative of dealer VTR Marketing Pvt. Ltd, Kharagpur, Westbengal the car was delivered at 5:00PM.The car was never shown to me before the delivery time stating that "the car is in godown" and thereafter"at workshop getting ready for delivery." It is the faith that TATA Motors can never cheat his customer, I agreed to all statements of dealer. At 5:00 when sunlight goes dim, the car was delivered. I was very happy getting a dream car and straight drove to home. While parking at my home premises, my eye went to the KM reading. I was astonished it was 783KM(My home to showroom is about 4KM). On enquiry to dealer at 5:30PM it was stated -"It is due test run done by TATA MOTORS". On complain to TATA MOTORS customer care between 6:30-7:00PM they refused to lodge complain stating - "it was a problem between dealer and customer, they cant help". Now can I be sure that a used car has been intentionally sold to me by TATA MOTORS? 779KM of rolled car is not a small distance. There are many other evidence which can clear that the car has been used. Kindly solve this query/complain soon or I have to take further step.
                      E.mail: [protected]@rediffmail.com
                      Mob.: [protected]
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                        K
                        K.C.Bisoyee
                        from Delhi, Delhi
                        Mar 12, 2015
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                        Address: Koraput, Odisha

                        Hindustan Aeronautics Limited, Koraput Division, a PSU under Ministry of Defence situated at Sunabeda of Odisha State. The Company is having around 15 to 20 vehicles of Tata make. Company's Tata ACE OR10F-7009 was sent to nearest Tata Dealer M/s Kalinga Auto Syndicate, at Jeypore, Odisha for replacement of Engine with a Recon Engine . The dealer has submitted a quotation after dismantlingat their site. But after repairing the dealer has claimed an amount around Rs 8, 000/- more than the estimated cost. The repairing takes around 2 months time . About 4 times our people have gone to Jeypore for delivery of the aforesaid vehicle but the dealer has failed to delivery the vehicle and they also harassing our people all the time. After repeated reminder, finally we succeed to get our vehicle back after repairing. after coming to our factory when we start using of the vehicle, the temperature reaches to RED and the coolent temperature raised. We have requested the dealer to rectify the problem 20 days back and remind everyday. But there is no response from the Dealer till date. Also there is no number engraved in the Recon Engine. It is therefore requested to intervene into the matter and take necessary steps for providing required support regarding repairing of the vehicles. Regards For Hindustan Aeronautics Ltd. Koraput Division K.C.Bisoyee Engineer (Transport) Ph-[protected]
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                          cma.dharashah
                          from Surat, Gujarat
                          Mar 9, 2015
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                          Address: Valsad, Gujarat

                          Dear all, I had booked a Tata Zest from Rathod Motors, Vapi. But due to some unavoidable circumstances, we would not be able to proceed with the booking and wish to go for cancellation. When inquired with the same from dealer they told us that cancellation charges would be Rs 10, 000. Further on contacting tata Motors, they promised no such charges shall be deducted and the dealer will refund the full amount and they shared me the details of Gujarat Regional office to contact further on the issue and following is the reply received from them “It was mentioned in the Dealership Booking Policy that 10000/- cancellation charge shall be applicable in case of booking cancellation. Also your vehicle was held in stock by the dealer for a period of 1 month, post which you cancelled the booking.Hence, cancellation charge shall be levied.” Infact I cancelled the booking before the date of delivery but as they mentioned that 10, 000 charges shall be levied, I sought help of Tata Customer Care and due to their inefficiency and late replies, I pose these two questions to you: 1) Is this charge of Rs. 10, 000/- valid and legal? 2) I contacted Tata on 17/01/2015 and the final reply to this I got on 09/03/2015. Who shall be held responsible for the stock holded for a month as mentioned by your team member?
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                            ponnudurai
                            from Pune, Maharashtra
                            Mar 6, 2015
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                            Address: Namakkal, Tamil Nadu

                            Dear sir, 06.03.2015 I am Dr. G.Ponnudurai, working as Professor and Head at veterinary College, Namakkal, Tamil Nadu. I bought a Indigo CS car in 2009 March, a total of 52 thousand KM it has run.Of late, the car showed a problem in pick up, especially while changing gear from high to low in city limits. With this complaint I left my car to the True Sai service center, Namakkal, Tamil Nadu on 14.2.2015, where I purchased this car, to set right the problem. But even after close to a month, the problem has not been solved and my car is still in the service centre. Whenever I asked the supervisor as to why such inordinate delay in rectifying the problem, he replied that as my car is in petrol version no experienced mechanical is available at the centre. I wonder, when a company is selling a car with particular version without technical expert to service the goods it sold. I regret to inform you if the same trend continues name of the reputed company like you may earn bad name among the customer. Kindly instruct the service center to rectify the problem in my car and release at the earliest. My email ID. [protected]@gmail.com I am waiting for your reply (Cell.No.[protected]) G.Ponnudurai
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                              urmohole
                              from Pune, Maharashtra
                              Mar 3, 2015
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                              Address: Thane, Maharashtra

                              When I drive in top gear at above 80 KMPH after sometime suddenly power is lost there is deceleration --engine RPM shoots---There is noise of loss of power.
                              Intermittently Engine Check appears/disappears generally in clod season--
                              Power loosing happen with Check Engine and without check engine lamp lighted--Tata authorised dealer Mgr says it is because of moisture of wire insulation Check engine appears--No solution as yet
                              so far 5-6 times this incident happened.
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                                V
                                vista
                                Mar 3, 2015
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                                Address: Chennai, Tamil Nadu

                                Dear sir, this my vehicle no TN09BX7104 its my 4th car from TATA motors from the first day onwards complaint first drive 100th kilometer Stering Rack cut, shock upser noise, clutch problem, Diesel tank cover total tight every time to take cutting player then only it will open wabling problem, door noise, brake noise, bonnet lever breaking this much problem but your dealer take the car every time for service but still some problems is there, your Ritopandey today come and he told me if you not give service you can go leagal actions we will see what is this consumer like a fool whethere your taking proper action to our vehicle or replace my car if you not give perfect solution we will go to consumer court and press you should take action with positivly Thanking you for TN09BX7104
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                                  RishiMathur
                                  from Mumbai, Maharashtra
                                  Feb 27, 2015
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                                  Address: New Delhi, Delhi

                                  Hi I am Rishi Mathur having Tata Manza, recently(1st Feb 2015) i had taken my car for service at Concorde Motors, IP Ext., New Delhi. I had given them few problems like engine missing, clutch hard, average low, headlight lamp etc. They made the job card and said me that i will collect car next day, then i refused to take car next and told them to get the service done on same day. I was waiting there and observed that mechanic had given only 3hrs to check my car. Once i received the bill after washing and all. The charges were included for Laptop testing, Major service, wheel alignment, headlight lamp, engine oil change, air filter change, brake pad change. I didn't understand in just 3hrs how all these things can be done. I asked the Service Manager for receipt of alignment, faulty lamp, laptop service report nothing was given to me. Also for clutch hard they refused saying clutch is not available. After service within 10 days again the i am facing the engine problem and average low issue.
                                  Hi I am Raju Waghmare From Mumbai Facing the same issue. I had purchase my Car on 31st Dec 2015 and I have run just 14500 now 9 March 2015. Actually I had done my 2nd service last year from Fortune Cars Thane Maharashtra charge me heavily around 9850 Rs. and my Left side glass window issue yet not be resolve. As per below link and User manual it should be or around[protected] Rs. But they unnecessary heavily charge by giving excuses and Authorised car Dealers charge heavily what should we do? whether do it from private vendor or what, I m in confusion. I do not have a trust on Authorised Car Service Center.

                                  http://www.cardekho.com/tata-indigo-cs/service-cost.htm
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                                    gilbertd26
                                    from Bhavani, Tamil Nadu
                                    Feb 25, 2015
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                                    Address: Kanyakumari, Tamil Nadu

                                    i know this complaint will be justified for ur stand, but still i register the complaint to tata motors but all is vain, you won't take any action. i have to go to consumer forum if required. Yesterday, I've sent my car(details as above), to ur service center mentioned above to top-up the engine oil and the other fluids and filter change if required. when the bill amount wad told to me i was really shocked. it reads as, Final Parts invoice amount Rs. 4984.54 and Final Labour invoice amount Rs. 4741.59 totalling Rs. 9726/- Just 10000 bucks, for oil and filter changes. what a deal, keep it up. Yesterday registered a complaint with helpline. Complaint ID : 1-[protected] That's my grievance. Now second thing, the service personnel mislead me telling that there is an AMC offer which will cover the parts also for two services, and the amount may be around Rs. 7000/- and took the vehicle inside. During delivery only he told that AMC was not possible. if it would have been told me earlier itself (before taking into workshop), i would have made some other alternative. All these things started after i took my car two days back to the same workshop to change the one side head light(bright only). The next day, morning my car didn't start. Suspect battery was shorted and drained. Vehicle off road helpline only did the wonders after that, and I was told the battery was completely drained and not chargeable and to be changed immediately for a very good attractive amount, which i didn't agree. I got a better battery for a much less price, which may not be o[censored]r relevance, o.K, and the next story is explained in my complaint. Expecting to get a justifiable reply.
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                                      M
                                      Mangtani
                                      Feb 24, 2015
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                                      Address: Jaipur, Rajasthan

                                      Dear Concerned, We had sent our car (TATA NANO CX – RJ14 CP – 1918) for service at your service centre at Kamal & Company Tonk Road Jaipur. But when we got it back the mats in the car went missing & Last time also the Pen Drive 16GB the car was stolen at your Service centre. It is strange that such branded names are not even able to adhere to basic code of conduct...When I complained your executive Mr. Rajesh [protected] he said that he will check and revert and next Day he give used Mats from another CAR my question is this is TATA’s service level???????? This is very disappointing and i need revert from your end what is difference in Company’s Service centre and Local Service Point????? After this incident I received a call from TATA Service centre +91 [protected] and i explained complete episode to him but still I’m not getting any revert yet... ‎Rather than providing satisfactory customer service even the basic etiquettes are missing amongst your staff. I request you to intervene immediately. Or in case you are unable to resolve these issues then I should lodge a complaint at the consumer forum. And the complaint would be that of theft. It's a shame that I have to even write such a complaint against your company... Invoice Number – 07696 Job Card Number – 007009
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                                        Anshul Thomas
                                        from Dabra, Madhya Pradesh
                                        Feb 21, 2015
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                                        Address: Jabalpur, Madhya Pradesh

                                        i have tata indigo ecs, that car is the worst car of my entire life. I m facing a OIL LEAKAGE problem from the very fist day. I went to workshop many time i told them abt that in 1st n 2nd servicing. but they couldn't solve it. the problem was still there. now i went service center n my car is in service center from 3 days. they opened my engine, n they r blaiming me that i hv repaired from outside. which i never done it yet. only oil leakage prob was done by outside bcoz service center couldnt done it properly. I have Top up the oil many times. but prob is still there. from the first day m facing many type of prob with this bloody tata car. now they opened engine n there were found sum non- genuine parts inside the engine.n they're saying that i cant claim my warranty. i didn't repaired my car from outside, n they r harassing me to accept me that i have repaired my engine from outside, why the hell i accept that when i dint do it. i m having loss in my business, who will b resposible from this. from the very first day i used to go to the service center again n again. i never felt like that i m driving a brand new car from the day i bought that bloody car. i have seen sum duplicate parts n sum damaged part inside the engine. that is company fault not mine, and i want quick response. i have already registered a complaint but there is no response from ur side still. i want my car fully restored/ repaired in warranty. i m not going to pay a single rupee coz its company fault, they gave me used car or watever coz m facing prob since the day i bought that car. i need a quick response other wise i have all the evidence which consumer court's needed. i dnt have time. m having loss in my business. i m requesting u to please solve my prob as soon possible o higher and serious action against the company n the service center. i hope u understand my problem.
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