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Tata Motors Complaints & Reviews

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Updated: Nov 5, 2025
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S
saneesh c s
from Kodungallur, Kerala
Jul 11, 2014
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Address: Mumbai City, Maharashtra

i got job call letter from tatamotors & deposited security amount Rs.9650/- using bank of india to A/C no.[protected].aiso mail my resume, scanded copy of photo, photo id(driving licence(kerela state no.46/858/2010)&bank challan copy.it is fake or not what can i do?
+2 photos
Aug 14, 2020
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    Devendra Singhania
    Jul 10, 2014
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    Address: Kolkata, West Bengal

    To Date:10/7/14 The Management Motor Fuel & Stores (P) Ltd. Tata Motors Authorised Service Point Sub.:[ Invoice no.: MotSto-KP[protected]] Sir, I, Vandana. Singhania, would like to inform you about the mis-behaviour from your department. I have been a regular customer since 2 years, and this time because of my absent mind i slipped the payment of Rs1214.00, while today again my car went for the service and the bill amounted to Rs4737.00.The boy from Beadon St. Branch, kolkata came up to my home at 8p.m where both me and my husband were not there(only our kids being at home), my daughter said him that I would pay him tommorow and he agreed. Later again he came drank and harrased us that we have to pay now it is our system and i paid the same. Would just like you to look into such matter because i being a regular and old customer, if faces such harrasment then its really a sorry sight. Highly disappointed. Hope you reply with a valuable feedback. Thanking you yours Faithfully For M/s Index Suppliers Pvt. Ltd. Vandana Singhania
    Aug 14, 2020
    Complaint marked as Resolved 
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      R
      raj.perkins
      from Bengaluru, Karnataka
      Jul 10, 2014
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      Dear Sir, Car no HR10-Q-6774 Chasis no MAT611433APJ74005 Yr 15/11/2010 i have Indica Vista Car which had only problem that some times it did not start, this complaint was raised number of times and was attended by tata On road service they normally check the fuel pump and start 3 times same complaint also attended by the M /S Rachana Motors north delhi they tow the car and taken to service center. But could not resolve. Now few days back it got stooped on mid of road than with the help of tractor it was taken to nearer local service center and go started. But due to un-skills they hooked the car to the wrong place which broke the cooling coils mountings. Now I have sent this car to Malwah Auto mobiles Jahangirpuri Delhi. They have changed the mountings & the damaged coils. After their service i found the alarming noise from the car. Earlier no such noise were available. Just after changing the mounting the noise came up. Now i have re-send the car to re-check the same. The report is attached. I am a graduate mechanical engineering have 2 more cars of Tata. Manufacturing Industrial Ventilation Equipments having 12Cr turn-over This is new experience that changing the mounting the engine get damages. I do not have time to sit with technicians. Now I am in bad situation that whom to go and get service my car. I do not want give my car for experiments. Please guide me Thanks Raj Kumar Singh [protected] raj.[protected]@gmail.com
      Aug 14, 2020
      Complaint marked as Resolved 
      Tata Motors customer support has been notified about the posted complaint.
      The cars is good but service procedures and technicians need training.
      Experience to change most of parts with out complaint on paid service only.
      Actual problem occuring to the car hardly detect.
      Dear Sir, Car no HR10-Q-6774 Chasis no MAT611433APJ74005 Yr 15/11/2010 i have Indica Vista Car which had only problem that some times it did not start, this complaint was raised number of times and was attended by tata On road service they normally check the fuel pump and start 3 times same complaint also attended by the M /S Rachana Motors north delhi they tow the car and taken to service center. But could not resolve. Now few days back it got stooped on mid of road than with the help of tractor it was taken to nearer local service center and go started. But due to un-skills they hooked the car to the wrong place which broke the cooling coils mountings. Now I have sent this car to Malwah Auto mobiles Jahangirpuri Delhi. They have changed the mountings & the damaged coils. After their service i found the alarming noise from the car. Earlier no such noise were available. Just after changing the mounting the noise came up. Now i have re-send the car to re-check the same. The report is attached. I am a graduate mechanical engineering have 2 more cars of Tata. Manufacturing Industrial Ventilation Equipments having 12Cr turn-over This is new experience that changing the mounting the engine get damages. I do not have time to sit with technicians. Now I am in bad situation that whom to go and get service my car. I do not want give my car for experiments. Please guide me Thanks Raj Kumar Singh [protected] raj.[protected]@gmail.com
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        Sandesh Shanmugham
        from Thiruvananthapuram, Kerala
        Jul 10, 2014
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        Hi, My self sandesh, iam running a construction industry in trivandrum.iam writing this mail in deep concern for my indigo which had met with an electrical short circuit which led to wiring kit damage i had given my tata indigo regno:KLO1AZ 5530 for some repair works (insurance work- wiring got burnt) in tata dealership kulathunkal motors at 12.05.2014.as per the service advisor biju he promised me delivery within two weeks as the wiring & related parts needs only two days of work.i contacted him several times and he keep on changing the delivery time, At last when i went and contacted biju on 08.07.2014 at kulathunkal motors trivandrum almost two months later he said he had not received the parts still now and he needs another two weeks more for arranging the parts. i am stuck up for around two months now, i have another brands of cars and any problems like this even major repairs for another brands are not taking more than two weeks, then why in my case it is getting delayed for around 75 days as they have only two days of work to do in my car and the dealer is waiting for parts for two months? Does it require two months for parts to transfer from pune to trivandrum? Can you take up the issue in priority and arrange to give the vehicle to me by 22.07.2014 as last promised date by the service advisor.as many of the customers i met in the workshop told me that tata customer care service is one of the best, so i thought of lodging a complaint. Kindly give me a call from the concerned, my phone no:[protected] Regards sandesh.s
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          A
          aayush carpenter
          from Delhi, Delhi
          Jul 10, 2014
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          Address: Dewas, Madhya Pradesh

          dear sir, i am ANITA CARPENTER user of TATA INDIGO ECS MP-41-CA-2146.Sir my problem is that my vechile`s rear mirror is broken few months ago which has been repaired at krinshu motors indore (m.p) and now when we have complaint them so they are saying that it takes 2000rupees for repairing and the pasting of is not properly thats why the leakage of rear mirror come to the back seats and it totally get wet by rainy water and it is so problamatic for us because we cannot be able to go any where because of these problem so its my humble request to you to solve my problem fastly.
          Tata Motors customer support has been notified about the posted complaint.
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            H
            harish khullar
            from Moga, Punjab
            Jul 9, 2014
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            Address: Ludhiana, Punjab

            I am owner of Indica Vista Regd.no.PB10CX7672 and having 2+2 yrs warranty.Today I visited M/s Dada Motors, Ludhiana for Service & having problem as Hard Clutch, Hard Steering, Loose Diggi shockers, Head & Fog lights not working.Ur Dealer has refused to change these under warranty.Earlier also on 9/8/12 Inv.05825, they have charged Rs.4200for replacing Front Shaft beside in warranty & saying that amount will be adjusted in future bill.A complaint has already sent U in Aug12.Please advise ur Dealer to refund the old amt.4200 and replace the Clutch set, steering drum, diggi shockers, Lights. Harish Khullar.
            Tata Motors customer support has been notified about the posted complaint.
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              S
              Saravanan Sengalani
              from Delhi, Delhi
              Jul 9, 2014
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              Address: Chennai, Tamil Nadu

              I am a owner of Tata Indica Vista 2012 Model. When ever i have given my car for service at Tata concorde service centers in chennai, i have not reached home with a happy face as their sales after service is very poor. I have taken chances at 3 different location of their facility namely Maduravoyal, Injambakam and Ambattur with poor customer service. Tata is the most reliable and durable brand thats the reason i opted for it but i am no blaming the product its their servcie which is pathetic.
              Tata Motors customer support has been notified about the posted complaint.
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                tapan6012
                from Chennai, Tamil Nadu
                Jul 7, 2014
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                Address: Kamrup Metropolitan, Assam

                Dear Sir, I have owned a NANO car [Registration No. AS 01 AW-3255 ) and due some technical problem I had to give the same to your service centre M/s. SBM Motors at NH-37 Guwahati-3, Assam. Accordingly I have registered a booking on 5/7/2014 with the service centre and reached the centre at 10.10 AM on 6/7/2014 [ Time given by service centre executive on 5/7/2014] . At around 10.30 AM the service centre executive recorded the problem with my car and handed over the job card copy to me. My car was parked outside the service centre all the time and I had been waited there upto 12.45 PM . During this long period no one of your service centre approached me or asked me about the problem. I have observed that the key persons were busy attending those cars, which needs huge spare changing due to accident or whatever and the costly cars. Even, when I asked my car's key back to come out from your service centre, they did'nt even ask me why I am not wiling to get my car service done. I had returned from the place at around 1.00PM without the job being done. At last I had to go to a road side garage to reset my car's problem, and same is done within half an hour time. I don't know how to explain my bitter experience, but just can say that I have spoiled my day being with your service centre.. Thanking You Tapan Chakraborty [protected]
                Aug 14, 2020
                Complaint marked as Resolved 
                Tata Motors customer support has been notified about the posted complaint.
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                  S
                  Sam Antony
                  Jul 5, 2014
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                  Address: Ernakulam, Kerala

                  I'm using Tata Nano Lx from 2013 july onwards.. Vehicle number. KL-43 E-8661. I am unhappy with Tata motors becuase of, In your advertisement you people told me Tata Nano gives 25.3/kmpl... So i took Tata Nano and i used the vehcle, normally I'm getting the same mileage(25). But after the second service onwards the issue started, Mileage getting only 14/kmpl and also A/c is not working properly nope also. I don't know what happened in my vehicle? whats done your servicing people in this vehicle.. I took this Tata Nano only the reason you people told me the mileage 25.3/kmpl. Now what should i? I checked 2, 3 times for mileage but the same problem is facing till day... I'm waiting for your reply. I think you people will take care of my problem. Please do necessary option..
                  Aug 14, 2020
                  Complaint marked as Resolved 
                  Tata Motors customer support has been notified about the posted complaint.
                  Jul 15, 2014
                  Updated by Sam Antony
                  I have been a satisfied customer of Tata motors and this is the first time I have encountered a problem with regard to mileage and AC of my Nano Car.
                  I have lodged a complaint on 05/jul/2014 with regard to this. As per my complaint a driver from M/S Concorde Motors came on 08/Jul/2014 and I have explained to him in detail all the issues I am facing. At that time the meter reading of my car was 11591. Its only 20 kilometers from my home to M/S Concorde Motors. On 11/07/14 I again went to M/S Concorde Motors, Mr Jayan(service manager) advised that they could accept my complaint only after a Join Test Drive.But when I enquired the details of my vehicle complaint to Service executive Mr. Nikhil and Join test drive executive, they told me that they have done the general checkup and have cleaned the air filter.they also added the AC complaint was not completely resolved.They updated me that, after the Join Test Drive we could get the details of last 10 drives only.Unfortunatly they erased my drives and only showing the details of service center executives drives.When I have done the Join Test Drive the kilometer reading was 11626.This was done by Mr.Jayan(service manager) and the same was accepted by the Join Test Drive executive. After the Join Test Drive the mileage was 23/km without AC and 18/km with AC. With this my complaint was grounded and informed that this is the mileage that the TATA NANO would get. I was threatened at the showroom and was asked to sign in an unfilled application and when I was reluctant to sign, with physical force I was asked to sign in the blank application that the mileage has issue has been resolved. Without giving back my vehicle I was asked to go from that place and they told that they would give a call in my mobile. I was also asked to pay the amount for the check-up at the time Join Test Drive.On the next day I was traveling to Chennai, and when I reached to Coimbatore I got a call asking me to take the vehicle.Because of this issue I was forced to postpone my business commitments for two times and repeatedly told that without resolving the complaint I would not take my vehicle.
                  The mental agony and physical strain I have faced at the showroom is really pathetic and unbelievable. i pray that let God not give this kind of experience I had to anymore else and also let people not get mislead with the advertisement that 25.3/km
                  If my issues are not resolved, I will be forced to discard my vehicle as an unwanted thing and say "Tata"(goodbye) to my vehicle.Please make sure that atleast personnel in service centre do they duty with responsibility commitment.
                  I am really disappointed for having taken a TATA Nano.I will look forward to hear from you and to resolve this problem.
                  Sir, I purchased Tata zest XMS Patrol car from Dealer name fair deal Ltd jammu, Buyer name Mrs.Monika Sharma purchased date 21 oct 2014. I complaint many time to the dealer and your company engineer that car heating too much during travel in that duration AC failed .And petrol mileage is 9-10km in city and long distance mileage is 12-13km.In highway.
                  in that case i want to sell my car becouse i am tired please help me as soon as possible .
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                    Chaudhary karamvir
                    from Chandigarh, Chandigarh
                    Jul 5, 2014
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                    Address: Patiala, Punjab

                    I have purchased a Tata Indigo ECS on 29/05/2014 from Malwa automobiles Panipat. Engine no is 475idt14dvyp15820. Sir I was going to Haridwar with my family on 7/06/2014. But on the way my car had a breakdown due to radiator problem.The radiator was having a leakage due to some manufacturing problem. And I tried to contact the dealer M/S Malwa automobiles PVT ltd but there was no response from the company. A complaint was also lodged with Tata customer care [protected], complaint no.[protected] also there was no response for towing and another complaint was again registered on[protected] complaint no.1-[protected] for radiator leakage which also had no response. Whole of my family had to face torrid time due to this.No help was received from your side and lastly we have to tow my car at my cost(Rs.4200/-) to the nearest dealer in Roorki city IS MOTORS authorized Tata Dealer.It is further brought to your notice that radiator of my car was got repaired at IS motors Roorki and Rs.6700/- was paid wide invoice no.ISMotr-RK[protected] dated 09/06/2014 not considering insurance and falsely claiming it to be accident case which is not the case. Further car was got inspected at Goel Motors Patiala who also confirmed that there is some manufacturing fault in the radiator.It is here by requested that the Tata Motors should take note of the complaint and the harassment faced in due course should replace the car and refund all the expenses I have to bear (repair of radiator Rs.6700/-, towing expenses Rs.4200/- and undue stay at Haridawar waiting for towing from Tata Motors Rs10000/-). Anticipating an early resolution to this issue Thanks Karamvir Singh [protected]
                    Aug 14, 2020
                    Complaint marked as Resolved 
                    Tata Motors customer support has been notified about the posted complaint.
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                      V
                      VAIGAI R KUMAR
                      from Suchindram, Tamil Nadu
                      Jul 4, 2014
                      Resolved
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                      Address: Tirunelveli, Tamil Nadu

                      Sir, we are well established driver training centre in Tenkasi, Tirunelveli dist, Tamilnadu state, 627811.We are purchased a TATA INDICA eV2 in 2012Feb. This car runs 40800. In beginning from the car runs in a/c we press the clutch to change the gear the engine becomes. off. we ask the service point from first service they did not find out what is the reason for.They did not rectify still.Again we met another compliant when the car is running all warning lamps are flashed and RPM of engine increased. We ask the service point KUMARAN AUTOMOBIES TIRUNELVELI (NAGARCOIL) and avail service But still the compliant not rectified.. To day we registered our compliant (No 1-[protected])near 11.30AM. in TATA MOTARS. Today after noon a phone call from your service point in nagarcoil..The customer car officer Mr ARAVINDH speak with me. he ask some un necessary words..I feel so much.He is not behave a customer care manager.His words wounding me... Sir i want to know some details 1)how many working days for week for your service point . 2) Is all mechanics are trained by tata motars 3) Are they use original spare parts... yours R KUMAR
                      Aug 14, 2020
                      Complaint marked as Resolved 
                      Tata Motors customer support has been notified about the posted complaint.
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                        N
                        nj789
                        from Mumbai, Maharashtra
                        Jul 3, 2014
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                        Address: New Delhi, Delhi

                        I have received a mail from www.tatalimitedpost.blogspot.com
                        intimating that TATA INDIA LIMITED- your resume has been selected online for our company direct recruitments, kindly download your letter. when i went to the link i got a letter that was asking for Rs. 7500/- as security deposit.the person has told me to deposit the money in the branch of DISTRIC Mercantile Bank in the name of Mr. nished sharma A/c [protected] & the last date of security deposit in the bank is 3/07/2014.Its a kind of fraud they have gone to the maximum means they are know communicating on mobiles too.please do some thing to ecure jobless persons.
                        +2 photos
                        Aug 14, 2020
                        Complaint marked as Resolved 
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                          A
                          anvarsidiq
                          from Hyderabad, Telangana
                          Jul 2, 2014
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                          Resolved

                          Mr. From the date 30 october 2013, i got an an small accident, i come to ur service center( focuz automobile service center thiruvanathapuram), ( before i have done 2 services from your center) accident in dickey damage, i accepted the insurance claim, you have given bill amount 12445, invoice no[protected]. but still not received your insurance claim . I inquired insurance office, they are give me report that there is no accident claim at that period for this insurance.I am going to take legal action against your company with in two days if i will not get proper reply. Also services from ur company is very poor as that period of time, because for one servicing your people filled acid water in my wiper water, after 3 days ball my wiper blade damage, and paints become colour lost. after one month my engine repairing come because no oil changing... Anvar Sidiq my vehicle no kl 26A 9675, vehicle registered as in name Aisha Shabna Kamal, policy no[protected], national insurance mob no[protected] date 2 7 2014
                          Aug 14, 2020
                          Complaint marked as Resolved 
                          Tata Motors customer support has been notified about the posted complaint.
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                            Ninan Vallamkulam
                            from Palackattumala, Kerala
                            Jul 1, 2014
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                            Address: Pathanamthitta, Kerala

                            I had bought a Tata Sumo Gold Cr4 Gx on 20.03.2014. There appeared a news on 18th February that Tata would reduce the price of Sumo on the basis of the Excise tax revision by the Central Govt. But when I got the Sumo I had to pay more than the price on 18/02/2014. More over Mohandas Motors Trivandrum fail to give any details of the revised rate. Sir, let me know the revised rate of excise duty. Please make me convinced that I am not cheated. V N Mathai Vazhayil Kaviyoor Tiruvalla Kerala Mob. [protected]
                            Tata Motors customer support has been notified about the posted complaint.
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                              K Akhil Kothari
                              from Chennai, Tamil Nadu
                              Jun 30, 2014
                              Resolved
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                              Address: Chennai, Tamil Nadu

                              My car Tata Nano had a breakdown on the 26th Of June. After so many requests and after speaking to so many people at the Tata motors Injambakkam chennai centre, they agreed to pick up my car for service on 27th June. While giving the car for service, i had told them many times that i have a function on the 30th of June and i need my car at the earliest. Even after regular requests, they did not start the car service until the 28th of June. After completing the car service, they called me in the evening on the 28th of June, saying they can deliver the car only on the 30th. I had requested them n-number of times that i need the car by 30th morning, please deliver on time. Today, 30th of June, at 2:00 PM after regular calls i am told that no driver is available for the drop service. I have been torchered by these people for just fixing my car. In all this, i told not to do any other service apart from the breakdown fix alone. I am surprised and now i understand why people of India do not want to trust Indian brands! Thank you Mr. Tata for completely eliminating the trust on Indian car makes!
                              Aug 14, 2020
                              Complaint marked as Resolved 
                              Tata Motors customer support has been notified about the posted complaint.
                              Hi my vehicle number is AP23N1926. I done service in hyderabad (tadbund) Tejaswini Motors on 13 april2015 . I explained clearly the problems but they didnt rectified even single issue but I paid 18K. To sort out my issue I went again to show room after a week they asked me to sit for whole day but end of the day they sorted nothing and wasted my time . Again I raised issue so they collected vehivle from my house on 29th april 2015 and they delivered on 1 may in morning hours . Again this time they didnt done nothing when I called manager and asked he replayed they didnt had electrition.

                              I got all proof even with my vehicle job slip and payment slips

                              Now my issue is they cant do anything so I need my money back which is 18 K .
                              Very bad service center
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                                qwerty700
                                from Maler Kotla, Punjab
                                Jun 30, 2014
                                Resolved
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                                Resolved

                                Fake offer Letter

                                Address: Sangrur, Punjab

                                I received an offer letter from Tata motors company asking me to deposit a sum of Rs.7500/- in their account as a security deposit fee. Address in the mail was:- COMPANY CORPORATE OFFICE : G - 142, G.T. Karnal Road, Site-1, Industrial Area, Near Delhi Export Zone, New Delhi - 101001 – (India) Contact No. – [protected] REASONS FOR IT BE FAKE:- 1. The mail was sent to me by a gmail account, no company deals with anyone on its...
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                                Ashish Talekar
                                from Solapur, Maharashtra
                                Jun 29, 2014
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                                Address: Pune, Maharashtra

                                Reference- Complaint No.1-[protected] Respected sir, I have purchased your company’s Indica DLS V2 car (MH 17 AE 3882). The car is developing frequent grave problems in its ECU system. After buying the car, just within six months the car developed a problem in its ECU. So far four times the same problem occurred and we got it rectified. Still the car is having similar fault. Now for rectifying this fault, I left the car at Pandit Auto Workshop, Bhosari.Actually, this car is having manufactural fault. I am tremendously mentally harassed due to this faulty car and I have to bear the financial losses for no fault of mine. Moreover, in case of the similar problem I left the car at Pandit Auto, Tilak Road, Pune to get it fixed but without any reason they worked on gear and clutch inflicted 13600 rupees on me. I want my car to be replaced by the new one otherwise I have to avail to consumer court.
                                Tata Motors customer support has been notified about the posted complaint.
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                                  k.Manjunatha
                                  from Hyderabad, Telangana
                                  Jun 27, 2014
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                                  Resolved

                                  Address: Bangalore, Karnataka

                                  I am K. Manjunatha Advocate from Meenukunte hosur, Doddajala Post Bangalore North
                                  Vechal No. KA53 MA 24

                                  Dear Sir,
                                  I submit that i purchase the in the year of 2012 augest month, and my vechle runnig excutly just 19, 500/-
                                  but my car right back weel tyre is plated and open the springs and one tyre is very good later i asking nearly Tata
                                  service station. the service center manger said that is owener risk than i change the New Tyre. that wil cost of 3000/-
                                  so please chek the problems and take this complaint and action imediatley

                                  in your Manjunatha
                                  Aug 14, 2020
                                  Complaint marked as Resolved 
                                  Tata Motors customer support has been notified about the posted complaint.
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                                    PRASAD K R
                                    from Kottayam, Kerala
                                    Jun 27, 2014
                                    Resolved
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                                    Resolved

                                    Address: Kottayam, Kerala

                                    Dear Sir, We are really sorry to mail you again, We have contacted the Area Service Manager, Cochin of your firm as per the information given by you. But we are unsatisfied with his response. He has promised us that he will contact us on or before Tuesday(04/06/2014).There is no reply from yet. We have already tried to contact him 3 or more times .But there is no response. We have never expected such a negligence from your company. So we kindly request you to take this issue more seriously and gave us a solution for this. Yours faithfully
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                                    Aug 14, 2020
                                    Complaint marked as Resolved 
                                    Tata Motors customer support has been notified about the posted complaint.
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                                      shreyash bhalotia
                                      from New Delhi, Delhi
                                      Jun 26, 2014
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                                      Address: New Delhi, Delhi

                                      To, Whom so ever it may concern This is to draw your kind attention towards your poor service at Malwa Motors - Delhi. Today i.e. 26/06/2014 went for serviving of my car and other technical issues done.My earlier experience with malwa motors hasnt been good, so this time just to ensure spare parts used at the time of service are genuine I made a condition to stand in the workshop during the course of all activities and advisor allowed me for the same. Later, staff of Malwa motors were delaying again and again in my work of no use and inspite of several reminders to the G.M (Service) Mr. R.K. Singh, there was no action taken, Later, A white colour sumo driven my mechanic name Vikki hitted me by the car in the workshop and argued for making me realise that it is my mistake as I am standing in workshop. G.M. (Service) also misbehaved with me, as he told me I only know how to shout when i told him that there is too much delayed of work here again. I also had a talk with CSM (customer support manager) Mr. Yakshu who told me in the evening at 19:00 hours that he will call me back in an hour as he was driving that time, but there was no response from him too. I would request the concerned person to take this complaint very seriously and revert me back soon else I have to for legal action against them. Yours faithfully Shreyash Bhalotia Vehicle : Indigo Manza Vehicle no. DL 3C BN 0883 Contact no :[protected]
                                      Tata Motors customer support has been notified about the posted complaint.
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