Tata Motors Complaints & Reviews

i am buying a tata nano 6 months ago i have no anyone problem with my car for last 2 month but now i am very inconvienceing sitution my problem is that cars tyres are wearing so too much and i am very confuse that what i do for tyres changing in warranty if tata motors provide.... Can you help me for that if you so please help me....

Dear Sir /Madam...one of the distributors of Tata Motors Car Division in lucknow delivered me a car which was not a BS-IV .......they provided me a bill of B S-IV but the car was found BS-III...They cheated me and now advicing to talk senior officials ot TATA after 1 year....
Distributors name--motor sales /opp.charbagh rly station LUCKNOW UP INDIA
car purchased---nano (up 42 r/2786)

Salim/Saima Afzal
185 mahajani tola Faizabad U.P india
mobile no [protected]

I dropped my car (Indigo CS no PB 51 A-3000) at Raj Motors for insurance claim. When I went there for picking the car they introduced me a new problem in car that is loud noise in car due to faulty Nozzle. When I dropped the car there is no any problem then why should I Pay for the same.
After lots of discussion they said you just pay 2000 and we will replace or repair the same. Next day they did not produce any bill for the same. Even they demanded 500 extra for settlement of claim. First day they confirmed the bill amount 1577 but while collecting the car they demanded 500 extra for surveyor. That’s all is not enough for them even one engineer came to me and whispered in my ear and said after 10 days we will also replace your Fog Lamp currently these are duplicate. But I don’t know how they get convert into duplicate.
That means all engineer in workshop has regular practice to get replace original parts with duplicate parts. When customers face the problem in cars then they demand for extra charge to get solve the same problem which is not realistic. Also they don’t produce any bill for these amounts.
Same harassment I have to face two months back when I dropped my car for regular service. It’s a regular problem with TATA Motors workshop. They don’t produce the bill and regularly replace the genuine parts with duplicate parts. Because first day they said Nozzle always matches with chassis and engine no and it don’t get repaired. Then how they solve the problem very next day and produce new nozzle which match with chassis no
This is not about 2500 which they charged extra but its all about ethics and values which they are showing. That means TATA Motors cheats the customer.

would like to inform you that I was visited at PAHWA MOTORS on 12.02.2012 to exchange My old Car i.e. Model Maruti Zen, 1998 with TATA NANO.

I was interested in the TATA Nano in exchange offer but I think TATA Motors employees doest want to sell their cars. As there is Mr. Rajeev checked my CAR and told me that your car value is Rs. 12000 only. I was surprised and shocked that I thought he was joking but he was serious.

This kind of behaviour he is insulting all customers. I think if I will sell this car in Scrap though I will be get around Rs. 20000 to 25000 then how can I give you in Rs. 12000.

Sorry dear now I think you and your scheme is very POOR as well as your employees are also not meaningful. They are doing insult everyone.

I was very very hearted and now decided I will never go to TATA MOTORS Showrooms.

Also like to inform you that after that I was gone on MARUTI Showroom Jahangirpur at they valued my CAR Rs. 30000. For your information only.

Best Regards

Jitender
[protected]

Hi,
Four month before I brought a Indigo CS car from (Swapna Motors (P) LTD, Plot No.[protected], Sector-A, Zone-A, Mancheswar Industrial State, Bhubaneswar-751010, Ph:[protected]/41, Fax:[protected]

Car details : -
Car number - OR02BT6187
Chassis No.: MAT607146BWF15547
Engine No.: 475IDT14FYYP32379
With My new Car extra Spare Wheel, Tyre and tube I have received Old and for that I have received a written complaint ( which they are blaming tyre company and tyre company blaming dealer ) from them which is attached.

Complain with tata motors : -
Jan 2012 raised a complain - 1-[protected]
After 15 days when I called they updated please talk to co-ordinator at BBSR - leena rani - [protected] – She updated she don’t know.
9th Feb 2012 when I called them they told complain closed ( even they never called me or discussed with me anything )
9th Feb 2012 again I have reopened this ticket - 1-[protected] and file this complain here.
Please help me to get my New Spare Wheel, Tyre and tube (staypin) .

With Regards
Subrat Kumar Biswal
Cell - [protected]

Hi, I'm Prakash Giri from Kolkata, I complete MBA and registered my profile in different job site. One evening I get mail offering for Any ty pe of Job with my academic qualification. Yes, it's from TATA MOTORS PVT LTD. At first, I could not imagine that What I get but they asking for Rs 8,500 by next day as saying the last day to deposit Refundable Security Money in any State Bank of India in Authorized A/c (What is Authorized?). By the way they also said only 92 candidate selected and only 90 post are there.
If that are real then why they ask for Money.

I hope after this Tata Authority would do something for Prevent this kind of hoax.

ON THE PURCHASE OF CAR TATA INDIGO MANZA, DL3CBNO657, THE DEALER M/S RAMA MOTORS OKHLA -1 DELHI HAVE NOT PROVIDED PROPER & FULL BILLING OF CAR AND THE COMPANY'S REGIONAL OFFICE AT GURGAON IS ALSO NOT ACTING AFTER SEVERAL COMPLAINTS IN LAST TWO YEARS.THE BILLING MATTER IS NOT RESOLVED EVEN AFTER REPEATED COMPLAINTS ON LINE.
SEEMS SOME FRADULENT PRACTICE BEING ADOPTED BY THE DEALER IN CONVENIENCE WITH REGIONAL MARKETING HEADS.

SOME OF THE CAR PARTS ARE REPEATEDLY MALFUNCTIONING & ARE GOING CHANGED UNDER WARRENTY PERIOD BUT NOT BEING WORKING SMOOTHLY EVEN AFTER A LAPSE OF ALMOST TWO YEARS. NOW WHEN WARRENTY WILL EXPIRE THEY WILL LEAVE THEIR CUSTONRS TO SUFFER FOR THE SAME.

AFTER USING THE CAR FOR JUST ONE YEAR THE ROOF JOINTS DEVELOPED CRACKS. (WHEN SHOWN TO TATA MOTORS SERVICE STATION -HIM MOTORS PEERAGARHI, THEIR COMMENT IS THAT WE MIGHT BE KEEPING THE CAR IN SUN SO THE CRACKS HAS DEVELOP). NOW EVENAFTER CUSTOMER COMPALINT ON LINE AND WRITTEN REGISTERED LETTERS, THE COMPANY IS NOT RESPONDING / CARING FOR SUCH BIG COMPLAINT IN A YEARS TIME.

GREAT LESSON FROM TATA MOTORS- THE COMPANY IS MANUFACTURING THIRD GRADE & FAULTY CARS & ITS PRODUCTS AND AFTER DITCHING THEIR CUSTOMERS & EARNING MONEY ON THAT THEY DAMM CARE TO THEIR CUSTOMERS.

I AM DIPESH JETHVA FORM BHUJ- KUTCH BEFORE ONE AND HALF MONTH I BUY NANO LX CAR BY LOAN FROM TATA MOTORS FINANCE LTD AT GANDHIDHAM FOR THAT I GIVE ALL MY DOCUMENTS AND CHEQUE BUT STILL DATE [25/1/2012] MY LOAN FINAL I NEVER GET ANY DOCUMENTS FROM THEM. AFTER LOAN FINAL I GOT ZEROX FOR WELCOME LATTER AND I GOT MISSTAKE IN LATTER THAT MY NAME AND ADDRESS IS WRONG TYPE. THATS WHY I INFORME THEM BUT AFTER SO MANY CALL AND TALK HE NEVER CHANGE ANY MISSTAKE AND TODAY AT 25/1/2012 I GOT NEWS THAT MY ORIGINAL WELCOME LATTET WITH SAME NAME AND WRONG ADDRESS IS POST AT SOME OTHER PLACE. SECOND THINGS ALL READY MY ONE CHEQUE IS USED ITS 13400 /- . SO PLEASE DO SOMETHING.

IN SHORT MY COMPLAINT DETAILS IS 1. WANT MY WELCOME LATTER 2. MY CHEQUE DETAILS 3.WANT TO ADD MY REAL NAME AND ADDRESS.

I AM DIPESH JETHVA FROM BHUJ KUTCH. AT 12/12/2011 I GOT MY NANO LX CAR. I WAS GIVE ALL THE DOCUMETS AND ALSO GIVE 9 CHEQUE TO TATA MOTORS FINANCE LTD AT GANDHIDHAM FOR LOANS. AFTER LOAN FINAL I GOT ZEROX OF WELCOME LATTER FROM TATA MOTORS FINANCE LTD AFTER 15 DAYS. I GOT ONE MISSTAKE IN MY NAME AND ADDRESS THATS WAY I WAS CALL TO TATA MOTORS FINANCE LTD AT GANDHIDHAM BUT STILL MORE THEN ONE MONTH THEY WAS NOT CONTACE ME AND NEVER GIVE ME ANY INFORMATION. ALSO I HAVE NO ANY DETAILS FOR MY CHEQUE AND ALL READY MY ONE CHEQUE WAS USED AND AMOUNT IS 13400.

WHEN AVER I CALL FOR MY ALL DETAILS THEY REAPLY ME THAT ITS TAKE TIME.

TODAY AT 25/1/2012 MORE THEN ONE MONTH I GOT NEWS THAT MY WELCOME LATTER IS POST AT WRONG ADDRESS. TILL DATE I AM NOT GET MY ALL DETAILS , ALSO NEVER CHANGE MY NAME AND ADDRESS , ALSO I HAVE NO ANY MY CHEQUE DETAILS THAT GIVEN TO TATA MOTORS FINANCE LTD.

TELL ME HOW CAN I TRUST TATA MOTORS FINANCE LTD AT GNADHIDHAM.

IN SHORT MY COMPLAINT IS.........1.I WANT WEL COME LATTER 2. I WANT MY REAL NAME IN WELCOME LATTER 3. I WANT MY REAL ADDRESS IN WELCOME LATTER 4. I WANT MY CHEQUE DETAILS WITH WELCOME LATTER.

I Ritesh chaudhary purchased a tata manza car with registration number JH 10Z 3424
from B.D. Motors from Asansol (West Bengal) in march 2011.I went with my family to gorakhpur (U.P) to celebrate new year where a sudden breakdown happened. we called on on 24*7 assistance cell via complaint no 1-
[protected] DT 20/12/2011 IN MORNING 7.00 am but to our wait no one came till 5.00 p.m after several phones.then one who came told there were no staff and we have to manage it ourselves.we hired a car and tortuned the car to the nearest tata showroom HANSRAJ MOTORS. We handed the car to the showroom and we were told there was problem with injectors and wiring and the car will be done in seven to eight days within company gurantee.
We returned back by hiring a cab and we were given two contacts number to bein touch with one was off manager Mr. Jha (mobile no.[protected]) and one director of the showroom Mr Turi (mob no.[protected]).I had a talk with Mr Jha on two to three ocassion every time he said the parts have been ordered and booked in transport and car will be handed very soon.it is a month now and no response till date.Ihave sent my driver Anil from west bengal two times and they sent him back with the same execuse that parts are in transport.after my driver second visit i am surprised that Mr jha mobile is switched off and no reply on turi mobile other number mentioned in manual book are all out of service or no reply.now i am in delemma what do to should i sent my driver or how can i get in touch with
them.every time i sent my driver i have to bear an amount of Rs.5000.00.now i want to know what is the status of my car and when will it be done. i lodged a comlaint against Hansraj Motors via complaint no 1-[protected] dt 18/01/2012.i recieved a sms to contact cro at 2580371 but to my surprise no one is answering the call .
i am surprised a company like tata motors who ensures servis at every steps while purchasing the car is doing nothing but fools customer. due to neglegency on the part of tata motors i have been hiring a cab for my business purpose with averege travel of 150 km per day and i have incurred a loss of more than 1.5 lakhs due to tata motors.
i sent the mail to customer care and recieved a mail from tata motors AS below:

Thank you for writing to us.

We have noted the contents of your email dated 20.01.12. At the outset, we regret the inconvenience caused to you

With a copy of this email, we are intimating our Regional office, Lucknow / Dealership to look into the matter on priority and revert to you at the earliest.

In case of any further assistance and action plan regarding your grievances, please feel free to contact Mr. Sanjay Dubey, General Manager - M/s. Hansraj Motors on [protected].

Assuring you of our best services

Thanking you
For Tata Motors

Customer Care Team
Mumbai
this letter was sent to me by tata motors but to my surprise Mr sanjay mobile number doesnot exist all are cheaters and i feel that without your help and without media i cant get justice. please look into the matter and get mt car done with extended warranty without my payment because i dont trust tata motors anymore
ritesh chaudhary
adress: near sitala mandir
post Barakar
district: burdwan.
west bengal

My contact nos are [protected]/[protected]

Sir,

I have taken a loan from Tata Motors finance Ltd. I have already paid the full amount as per your time schedule. I approached to the Tata Motors Finance for NOC for the same at several times. But they informed me that the Two wheeler finance section was taken over by ICICI and further NOC will issued by ICICI two wheeler finance. I Aproached them also at several times. Till today I havve not received the NOC for the same. My LOAN NO.TSCHN[protected]. So I once again request you to kindly look into the matter and do the needful from your side to enable me to get the NOC and hypothication cancellation.

MY ADDRESS IS
RAJESH KUMAR
C/o Sanjay Kurmi ,
panch ghar colony patha dhana road
chandan gaon chhindwara.480001.(m.p)india

Dear All,
Thanks for support But please clear to me for the labour
of Cylinder head dismental and assamble, injectors replaced and d-kit
replacment.

As all of you aware about my vehicle is repairing in Urmil Motors.
They make a performa invoice showing the labour Rs.= 15,000.00/-

Whereas it is very high labour for the same
1.) Why G[protected] Glow Plug was changed in the vehicle. because I
have no starting problem in my vehicle.

2.) This is the case of timing belt slip/broken Why they replaced
[protected] TIMING GEAR (FIP).

3.) I have no fuel leakage problem but they replaced the[protected]
ASSY FUEL LINE COMPLT ON ENGINE.

4.) Please clear me why[protected] ASSY. OIL SEPARATOR replaced.

This is the cheating with customer and please suggest your persons not
to cheat the customer and me the fool.

IT IS THE MATTER OF TATA MOTORS FAITH.

Please clear the same to me as i am not fool and having the faith in tata
motors


Thanks,

Yogeshwar dayal tgagi
[protected]

Dear Sir,
On dated 18/11/2011, i had booked my tata indica vista terra tdi car UP53AP1800 for service for service to Hansraj Motors GIDA Gorakhpur.
Following faults was was noted by service advisor for rectification:
1. Non working of Combibation switch of light. This fault was already many times complained to customer care and Service center but till today not rectified.
2. Non working of AC ventilator knob. The...

I have bought a Tata Indigo CS eGlx on 12.09.2011. This Car had a defective Tata Green Battery,which i returned within 5 days along with Warranty Card.Even after 4 Months the Battery has not been replaced. Further, I have not been handed over the Registration Papers or Number. The Dealers Personnel Mr.Vikas Yadav and Mr. Ashish are constantly giving false excuses and consolations . I have written several times in Tata Motors Greiviance Box but it did no good. I think the Box is just for show. I have lodged Telehonic Complaint also. This shows that How much the company bothers about its Customers. I Curse the day i thought of buying Tata Indigo instead i should have chosen a Maruti Vehicle.

Dear Sir,

This is to for your kind notification. I have Purchase the Safair
Reg.No UP14AW9964 VIN no MAT4030819NF07195 on 22/07/2009 from
SRINATHJI MOTORS.

Now I have problem with my car When I was going to gurgaon my car has
been stopped with a noise.

I have towed my car to Urmil Motors Ghaziabad on 27/11/2011 and handed
over to Mr. Manoj Goswami.

I was very surprised to hearing thit the TIMING BELT GOT SLIP DUE TO
ENGINE OIL LEAKAGE and its Valves and Cylinder head needs to be
replaced, Injectors are suspected.

I have purchage the Extended Warranty for the vehicle. They have
refused the doing the job in extended warranty due to oil leakage.

They Give me the estimate of the same work Rs. 125000/=


Please suggest me What is my fault. I thinks my fault is to purchage
the TATA SAFARI because its Cylinder head damaged only in 25355kms
run.


Now Please tell me How I pay for the Rs. 125000/= for Cylinder head,
Engine Valves and Injectors.

There is no fault in my side.

Regards,

Yogeshwar Dayal Tyagi
[protected]

Sent the Indemnity for Duplicate F.d Cert . Not recd. yet . If possible, direct redemption may be sent

as co. not taking renewal. Thanking. S.Kapoor F.D. No 510127 Pan AQKPK 4425H

D-53, Manoj Vihar , Indirapuram, Ghaziabad.

On Saturday 3rd December night, I parked the car and withinn say 2-3 minutes there were fumes coming out of the Bonnet and People gathered and then there was fire gutting out.Luckily there was a society nerby an dthey helped pour water into it and somehow things were bought under control in 10-15 minutes.

JUST IMAGINE WHAT WOULD HAVE HAPPENED IN CASE MY FQAMILY WOULD BE IN AND THE PANICK THAT WOULD HAVE BEEN CREATED

As you are aware , all the servicing are done at your workshop only ( I DO NOT GIVE MY CAR ANYWHERE ELSE AND YOU ARE AWARE OF IT)and also just recently we replaced the battery.the short circuit has STARTED form the battery and the entire battery is damaged and burnt now now. you will understnd once you have alook at the car

Also as you are aware we have changed the thermistor control IC atleast 4-5 times now and ALWAYS THIS PROBLEM IS REPEATING.I THINK WE NOPW NEED TO TAKE THIS UP VERY VERY VERY SERIOUSLY BOSSS

THIS TIME THIS HAS LED TO A MAJOR ACCIDENT WHICH COULD HAVE GOD FORBID TAKEN SOME LIVES ALONG

I WANT AND DEMAND A THOROUGH INVESTIGATION BE DONE TO PROBE INTO THE ISSUE AND DEMAND THAT THE CAUSE BE FOUND SO THAT IT DOES NOT REPEAT

A DISASTER HAS GOT AVERTED , BUT LETS US INSUR EIT DOES NOT HAPPEN AGAIN!!!!!!!!!! AN ACCIDENT DOES NOT INFORM YOU BEFORE COMING.WE NEED TO ENSURE THAT THIS DOES NOT HAPPEN AGAIN!!!!

LET US MAKE SURE THE CAR IS BACK IN ORIGINAL CONDITION AND SAFETY MESAURES IN PLACE THIS TIME

ALSO I VERY MUCH DEMAND THE COMPENSATION FROM TATA MOTORS IN TERMS OF AGONY , HARDSHIP AND SHOCK CAUSED TO MY FAMILY AND ME BECAUSE OF THE INCIDENT.HOPE I DO NOT HAVE TO REACH THE CONSUMER COURT FOR SAME

my car nos:MH02 JP 5686

Dear Sir,

I am Sehul Soni (+91-[protected]), I have purchased Indica Xeta GLG (Petrol) in Oct, 2007 from Cargo Motors, Ahmedabad. And after 6000 km, I have fitted CNG kit with authorized dealer. My car was working fine since around 1-1.5 years very well from purchased date. But since last 4 years I ma facing a problem with my car that when car is getting slow engine is getting OFF. I don’t know why this happening. I have conveyed this to all your dealers in Ahmedabad and in Gandhinagar (i.e. Cargo Motors, Ahmedabad, Aspi Cars, Tej Motors, Gandhinagar Tata motors etc.). No one is solving this problem and I am pissed off with this. Even no one can identify that why this is happening.
On the road when I am running my CAR and when I clutched, car engine will getting OFF. I don’t know what should I do? To whom I do complain for this as itself TATA MOTORS dealer’s team cannot identify and solve this problem.

I strongly suggest to Tata Motors team to once check my service record, if they are reviewing this. Below is my details.
Name: Sehul Soni
Car#: GJ-18-AC-2650

I must say that, really I have doubt that has Tata Motors have that much capable and technical sound engineers who can solve problem of Cars which are actually done by them ?

Sehul Soni

I booked a Tata Vista VX (Brilliant Blue) on 24-October-2011. I made the booking at Kulathunkal Motors, Thiruvananthapuram, Kerala. At the time of booking the dealer told me that since the colour is not available with them, they need 15 days to ship the car. I agreed and booked the car. I was calling the executives of Kulathunkal motors from the third day onwards. They were always giving me contradicting answers. One day they had told the car is shipped then next day they told car is yet to be shipped. After few days the executives never bothered to attend the calls.
I got frustrated and went to the showroom on the 15th day. I was made to wait for 30 minutes to talk to the Manager of Kulathunkal Motors. When I saw the order book I surprised to find that even though I booked on 24-October-2011 the invoice was done on 31-October-2011. The dealer deliberately put my order on hold. When I finally talked to the Manager, he told me that the car has not been shipped and it will take another 15 days.
I waited... waited.. waited and 22-November-2011 I received a call from Kulathunkal Motors that the car has reached. They told me that they will deliver the car after registration on Thursday and I agreed.
At the time of booking the dealer promised me the following accessories:
3M Teflon protection
3M Underbody protection
Sun Film
Seat Cover
Steering Grip
Floor Mats
Mud flaps
Perfume

I told the executives that I dont need the Sun Film as they will install only Autografix brand and I intended to put 3M sun control films.

Yesterday (25-November-2011) no one from the dealership or the executives called me on the delivery status. Since dealer had promised the delivery date on 22nd November, I went to the dealership around 18:00 in the evening. None of the executives which I interacted were not present. The executives who were present told me that the car is ready. When I saw the car I was surprised to find these:
1. The Sun Control Film which I already told the dealer not to install was installed.
2. The rear hatch door was not properly shutting and same is the driver side door
3. The lever to keep the front bonnet open came loose when I checked after reaching home
4. The free services coupons were not given to me
5. Last but not the least the 3M Protection which the dealer promised was not done. When I called the executive whom I was interacting, he told me that since it was Free Of Cost they will not put 3M protection instead they put a different brand. WHICH WAS NOT WAS CONVEYED TO ME AND NOR DID I INTEND.

The executive already signed my acceptance paper and instant feedback form without showing the car to me. So I as a customer was not able to raise this properly or lost a chance to raise it at the time of delivery.

I would like to take this to everyones notice not be cheated by the Tata Dealers. Also if Tata Motors is looking into this issue please

Below are the details of the car
Chasis Number: MAT611450BPN91811
Engine Number: 100A[protected]
Registered Owner: Dr K Raveendran


Thanks
Anoop Ravi
+[protected]

Sub- Complaint against Dealer M/s Parshav Automobiles India Meerut




Sir,

Kindly refer to above I have to state that I have purchase a nano car model
CX-BS-IV M/s Parshav Automobile India, bye pass raod, Meerut through Shiv Automart (p) LTD. Gajrola on dated 31/10/2011 on cash payment including on registration tax and other exp.

That in spite of many telephonic reminders and personal visits temporary and as well as permanent registration certificate of the car could not be received till the date. Two time police warn to me and I can not run the car on road. I first time purchase tata product and I was think that tata services is good but I fell i am wrong .

That general manager and customer care officer of the showroom are not given any satisfactory answer to me and even not ready to talk regarding the matter. And behavior is not good. I fell I am purchased a tension . I have register complaint customer care Vide reference no is 1-[protected] but no result.



RAJNI BASANT JAIN Tel- [protected]