Tata Motors Complaints & Reviews

Tata Motors — old battery in new vehicle

Dear Sir

this is the copy of the mail sent to tata motors on 9TH APRIL and i am still waiting for my battery


____________________________________________________________________________
I purchased a Tata Sumo Victa on date[protected] from Metro motors Ambala Cantt, bearing

ENGINE NO--497SPTC42BRZ606118

CHASES NO-446144BRZ907803 vide Bill No- PCD29954 dated[protected]

BATTERY NO[protected] MAKE AMARON



The vehicle was running smoothly and i never faced any problem but suddenly on[protected]

it was creating problem in starting .I got it checked from your Authorised Dealer M/S Autolink New Delhi

and was told that the problem is due to BATTERY and they suggested me to take my vehicle to Amaron

Batteries Dealer.



I took the vehicle to M/S RK Enterprises Authorised Dealer of Amaron Batteries, Panjabi Bagh New Delhi.

I gave them the copy of the warranty card issued by the Metro Motors.They refused to change the Battery because the battery make was year 2006 and was out of warranty as per the year of make.



I am surprised that my vehicle is 2008 model and the battery installed in that is of year 2006, which is against the rule of manufacturing and it is a breach of Trust with the customer.I visited Metro motors, Ambala Cantt my dealer .

They also refused to change the battery.As I am working with a call centre and can not afford to get my vehicle stopped even for a day whereas i am not running it for the last 2 weeks.It is giving me the loss of my daily income and also the interest of my Financers.



Earlier also i wrote to M/S Metro Motors but didnt hear from them.Therefore you are requested to please get it changed at your end soon and compensate me.





Thanking You

Sincere Regards


SANDEEP SINGH

[protected]

I purchased Tata Safari (2.2 VTT DICOR) from M/S Ghosh Brothers, Guwahati on10/03/2011. The vehicle was delivered after Pre- Delivery Inspection by the work manager. But on the same day vehicle developed problem of pick up. On being reported, the service center of M/S Ghosh Brothers, Guwahati could not confirm the defect. Another dealer, M/S Abhisekh Brothers has checked the vehicle and there after M/S Ghosh Brothers had rectified it. Again, on 22nd May'2011 my vehicle had developed another defect of Fuel Injector.On inspectionM/S Ghosh Brothers at Tezpur had confirmed that due to defect in fuel injector, fuel supply to Engine is affected. The matter was reported on 22nd May and till date the vehicle is laying at M/S Ghosh Brothers Tezpur without any repair.
It is really sad to know the poor functioning of the Dealers and causing unnecessary delay thereby harassing the customers.
Enough is enough.
I remind the Tata Motors to either replace the vehicle or repair it within three days i.e. till 29th May'2011 failing which I will be left with no other option but to approach Consumer Court for redressal.
Details of my vehicle is as follows:-
1. Tata Safari (2.2VTT DICOR)
2. Owner's name:-Sada Shiv Narayan Singh
3. Chassis No.MAT403743BNB03181
4. Engine No. 22LDICOR09BYYJ04493
5. REGISTRATION No. AS 01 AT 6226

gave a 1 st complain on 28/09/2012-Complain no.:1-[protected] -Replace Car due to manufacturing defact
2 nd complain on 03/10/2012- complain no.:1-[protected]-Against dealer shreeji motors
3 rd complain on 22/07/2013-complain no.:1-[protected]-against shreeji motors
4 th compalin on[protected]complain no.:1-[protected]-manufacturing defact
My Car is in service staion from 22/07/2013 since i have not got delivery from service station
i told them replace my car or give me TATA MOTORS Certificete that your car is absolutelu fine.there is no problem in yiur car.but they are not giving any responce.
in last 1 year & 6 month ( from purchasing car) i gave my car in service station more then 15 times
every time they told me this problem is solve but after 5 or 10 days same problem i am facing. & now in srvice centre employes tell me this is compny problem & there is no permenently solution.
now i am tired from TATA MOTORS, Dealer-Shreeji Automobiles(Surat), Service Centre - jalaram Motors (Surat)
From 20 Days I Have No Car While I Paid 1000000/- For TATA Safari Dicor Car.
My All Details Are As Under

1.Vehicle name and model – Safari DICOR 2.2 EX 4x2 MFL
2.Date of Purchase. - 02/03/2013
3.Dealer name and address. – Shreeji Automart Pvt.Ltd.
2, Piplod Plaza, Opp.Lancer Army School,
Surat-Dumas Road, Piplod, Surat.
Ph.: 0261 – 2723775 Tele-Fax :[protected]
Mo.:[protected],[protected]
e-mail : [protected]@shreejiautimart.com

4.Cost of vehicle. - 962855 /-
5.Registration number/vehicle number. - GJ-5-JA-250
6.Cost of damage. -
7.Jobsheet Copies - Last jobsheet on[protected]
8.Service Records
9.Receipts / Invoice
10.Emails, If any - [protected]@yahoo.com
11.Your postal address - 43, Shiv Dhara Row House, Pal Road, Surat
12.Description(in detail) - My Car Is In Service

gave a 1 st complain on 28/09/2012-Complain no.:1-[protected] -Replace Car due to manufacturing defact
2 nd complain on 03/10/2012- complain no.:1-[protected]-Against dealer shreeji motors
3 rd complain on 22/07/2013-complain no.:1-[protected]-against shreeji motors
4 th compalin on[protected]complain no.:1-[protected]-manufacturing defact
My Car is in service staion from 22/07/2013 since i have not got delivery from service station
i told them replace my car or give me TATA MOTORS Certificete that your car is absolutelu fine.there is no problem in yiur car.but they are not giving any responce.
in last 1 year & 6 month ( from purchasing car) i gave my car in service station more then 15 times
every time they told me this problem is solve but after 5 or 10 days same problem i am facing. & now in srvice centre employes tell me this is compny problem & there is no permenently solution.
now i am tired from TATA MOTORS, Dealer-Shreeji Automobiles(Surat), Service Centre - jalaram Motors (Surat)
From 20 Days I Have No Car While I Paid 1000000/- For TATA Safari Dicor Car.
My All Details Are As Under

1.Vehicle name and model – Safari DICOR 2.2 EX 4x2 MFL
2.Date of Purchase. - 02/03/2013
3.Dealer name and address. – Shreeji Automart Pvt.Ltd.
2, Piplod Plaza, Opp.Lancer Army School,
Surat-Dumas Road, Piplod, Surat.
Ph.: 0261 – 2723775 Tele-Fax :[protected]
Mo.:[protected],[protected]
e-mail : [protected]@shreejiautimart.com

4.Cost of vehicle. - 962855 /-
5.Registration number/vehicle number. - GJ-5-JA-250
6.Cost of damage. -
7.Jobsheet Copies - Last jobsheet on[protected]
8.Service Records
9.Receipts / Invoice
10.Emails, If any - [protected]@yahoo.com
11.Your postal address - 43, Shiv Dhara Row House, Pal Road, Surat
12.Description(in detail) - My Car Is In Service

Dear Sir,
1. We had purchased a TATA Starbus Skool having Engine/Chasis No 497SPTC40CVY609777/ MAT455103E8CO6269 on 10 Apr 14. On 27 Oct 14 at around 0615 hours when the bus was carrying children, all of sudden steering of the bus was failed. The speed of the vehicle was too low at the time of incident and thanks to Almighty that no misshappening had occurred for whatsoever any reason. However, the possibility of major untoward incident can't be ignored that may lead to embarrassment to the school authorities as well as loss of lives.

2. As per the statement of mechanic sent by the dealer, threading of steering wheel was completely exhausted. It is not understood as to how threading of steering rod of a new vehicle, hardly having 6000 km running during six months washed away. The quality of parts utilised is doubtful.

3. Please investigate the circumstances of incident and intimate us as to why we should not go to Consumer Forum to claim penalty for the lapse.

Col PK Singh
Director
Mob No : [protected],[protected]

warranty not cover by chambal motor

sir, i safari RJ-14=UD-OO27 in under 2+2 under warranty but kota chambal motor not cover this for unless reason vikram kakkar kota [protected]

REG NO MPO9 MJ 5045 CHASSIS NO MAT403723BNC03935, ENGINE NO.BYYJ05111 PURCHASES DATE[protected]
I’m having Starting problem since purchases. On the dashboard service light blink & vehicle does not start OR stop while running, I sent vehicle 7 times for same problem to service station but no result (they connect vehicle to their computer & delete the error). Some one told me that this is manufacturing fault. & ON THE COMPLAIN OF FAULT we got answer from dealer that they are seller not mfg. Of the vehicle MANUFACTURING DEFECT TATA SAFARI and we are not responsible for manufacturing fault. MY VEHICLE IS STILL IN DELER’S WORK SHOP @ JABALPUR MOTOR NEW SIYAGUNJ INDORE
Our complaint reference no is 1-[protected] at Tata motor. BUYING A TATA SAFARI IS TOTAL (WASTAGE) LOSS OF MONEY .

tyre

My vista tyre has fail in 15000 km.I complain in my tata car dealer for replace.They give me no reply.So solve my Complain.

TATA MOTORS LIMITED — Interest not recd against FDR no-106327

Dear Sir /Madam

I am SOUMYA RANJAN PADHI & i have done an Fixed deposit of Rs 20000/- which FDR No-106327 which maturity date was 13th march 2010. I had submitted my Original FDR against which i had received the principal amount of Rs 20000/- on 19th April 2010 not the interest amount which is Rs 2076/-. I have not get the interest amount till dated after several follow up. currently i had change my address & my new address is as follows
Address : WZ-1604 B-1(GF) ,Nangal raya
Near Delhi Cant Rly. Station Flyover
New Delhi-46

I had mail several times to the company which is the manging the fixed deposit scheme Name LINK INDIA PVT LTD ,C-13, PANNALAL SILK MILLS COMPOUND ,LBS MARG, BHANDUP(west)MUMBAI tel[protected] . but they are not responsing to my mail contact person there is Ms Rupali & her mail id is rupali.[protected]@linkintime.co.in

My account not fully close in cibil so Pls update my account urgently
Bikash jain
Contact id [protected]

Tata Motors Ltd — non receipt of payment cheque

Dear All,

Client has not recieved repayment for following fd till date.



Name of investor Company Name FDR No. Maturity Date Despached Date amt.

Naynaben N. Tailor Tata Motors Ltd 103814 [protected] [protected] 30000/-

Naynaben N. Tailor Tata Motors Ltd 103813 [protected] [protected] 30000/-

Naynaben N. Tailor Tata Motors Ltd 103812 [protected] [protected] 30000/-

Naynaben N. Tailor Tata Motors Ltd 103811 [protected] [protected] 30000/-


Naynaben N. Tailor Tata Motors Ltd 103810 [protected] [protected] 30000/-


Regards,
Vishal Jariwala

same with me. I had invested 40, 000/- cumulative. They have sent me a cheque for only the invested amount. Their mumbai phone number is also not being answered. Don't know if they are going to send interest cheque separately

Noise while pressing brake and accelerator

Query: These days i am getting a noise while using brake and accelerator. Can any one tell me about the cause and how can i rectify this. Is it related to brake wiring or else.

form 22 missing

dealer mk motors not given form 22.i need to urgently vehicles registrations.

i RECEIVE A LETTER FROM TATA MOTORS [protected]@TATAMOTORSLIMITED.COM ASKING FOR RS 8850 FOR INTERVIEW SECURITY AMOUNT. THE LETTER IS ATTACHED WITH THIS MAIL KINDLY LOOK INTO THE MATTER

I had received fake interview call letter and i deposited amount of 8225/- in Syndicate Bank at Market Yard, Pune.
This is offer letter at below...

Dear Candidate
We are informing you that your profile has been selected online.
Your code number – TML- 041.You are in group one.
We are informing you that your resume has been Online selected in our annual direct selection of candidates through our direct interview in Tata Motors Limited.
The Company offers you to join, as well as Company offers you to join as an Executive/Manager post in respective department. You are selected according to your resume in which Project you have worked and on the basis of your academic records.
Departments – Electronics, Mechanical Engineers, IT-Software/Hardware Administration, Production Sales and HR Department Accounts, Hardware networking, web designer, Engineer Quality control & other,
Total - 52 candidates Short-Listed, Post - 42, Experience : 0 To 5 Years
Location: New Delhi, Pune, Banglore, Chandigarh and Mumbai & where the candidate wants the job location.
Interview Date: –[protected] in Mumbai.
The Selected candidate keeps the right of being getting posted at the desired location subject to the final decision of HRD after discussion. Salary - Min –Rs.29`000/- to Rs.94`000/-+ incentives, per month on your performance .You are going to get employment in Tata Motors Limited. Note - You have to deposit an refundable security amount by Cash Rs 8225/- 02/04/2013 into (INDIAN BANK, PNB BANK, ICICI BANK OR SYNDICATE BANK) The Job profile and salary offered by Company will be mention in your call latter. Your call latter and Air Ticket will dispatch very shortly after receiving your confirmation of security deposited in to the Bank. The security amount paid by the candidate. This is a refundable amount. And this is compulsory because this is company process. Note- TOMORROW is the last date of security deposit in to the (Bank) For A/C Number you can Make a call to ( Mr. Unmesh Rai) (HR at TATA MOTORS)
Late reporting candidates will be not allowed in the process. We are strictly concerned on time management as per the values of the company. The selected candidate visit to company office is not allowed before interview date. Only one family person is allowed with female candidate.
This call letter and group code number TML- 041. Is not-transferable. This code is valid only for your interview date.
(1) - Note - You come with your all documents photocopy. And one hard copy of the invitation mail. Id Proof, 5 Photos,
(2) - Note – Send me your latest updated resume with your code number now – {[protected]@tatamotorshr.com}
(3) - Note- Group one 02/04/2013 is the last date of security deposit in to the bank.
(4) - Note - You can call in official working Hours Monday to Saturday–9 Am to 4 Pm. After the working hours your call not
be accepted.
After depositing the security deposit you send me your deposit slip, Photo, ID Proof, scan copy. And your mobile number By
Mail. if you are been selected or not, This amount will be refundable, it is just a security deposit as assuring your presence on
The interview date and venue, we will be reserving your air tickets fare upon our expenses, that would be paid by the company
It self,
Kindly give the information after the deposit of the security amount in to the bank to company’s below mentioned email id.
Without information to this email id {[protected]@tatamotorshr.com }.Your letter will not be dispatch to your home address.
Regards
(HR AT TATA MOTORS LTD)
(Mr. Unmesh Rai)
Bombay House, 24, Homi Mody Street, Mumbai Maharashtra 400001
Contact number: - [protected], [protected].

Perfect Service Centre, Okhla — Cheating Customers

Sir, Around mid-Feb 09 I called up Just Dial to find a Godrej Repair company to replace a Baffle Tray which had cracked. Around 10 vendor reps called and I selected Perfect Service Centre, #D-10/4 Phase 2, Okhla Industrial Area, Okhla Industrial Estate, Delhi-110020, Phone:[protected], Mobile:[protected]. Their service engineer (Shakeel[protected] installed a defective tray and charged me Rs 1, 250/- (850/- for the tray, 250/- installation and 150/- for home service). On 2 Mar 09 after repeated calls, he came and took the tray promising to replace it and has not been heard from since. The Company (Mobile:[protected] has stopped responding to my calls. Please let me know how can I take this complaint to the Consumer Court. Do I need to file an FIR ? I have their receipt in original. Thank you, Ashutosh

We have solved the complaints.

Perfect Service Centre

TATA — rude behaviour of tata staff (GM TATA MOTERS)

Dear sir,
Hopeless Regards with shame
I Booked a TATA SAFARI VX 4*4 through your dealer M/s NATIONAL GARAGE. Jammu ON 24.11.09 and The vehicle was to be delivered
09-12-09. i paid booking amount on same day and the remaining amount as bank draft on[protected].
On the day of delivery tata people told it will be delivered on 15th of December.15th dec. nothing happened no body called to tell when they are going to deliver the vehicle.So i called tata moters on 17th of dec. i was told to talk with Mr. Vishal the GM TATA MOTORS JAMMU, he asked me he will call next day, nothing of that sort happened. I again called him next day on which he got angry and talked ruidly and mischievously over the phone and when i asked him that when the vehicle is to be delivered then he misbehaved and told that i am not your servent and he banged the phone.Is this is the way to treat your customers? And today on 24th dec. i haven't got the delivery of car.
sir i think that your co.is proud of our nation and this type of behaviour shows me that there is not good management of your co. very worst and third class management is being implemented in your co.
in future i can not refer to any person about your product inspite of that whether even your product is monopoly item or not.
i shoked deeply
thanks with hope that you will not be one of them

Karan Dev Singh

To March 9, 2012
The Customer Care Coordinator
NCR Region,
Tata Motors,
Signature Towers,
South City 1, National Highway 8,
Gurgaon 122 001

Subject: Complaint against harassment, faulty workmanship and uncouth and rude behavior from staff of Rama Motors, Okhla, New Delhi 110 020

Ma’am/Sir

I, Jayanta Mukherjee, R/o. B 223, Chittaranjan Park, New Delhi 110 019, owner of black Indica Reg# DL 3C AC 8360; would like to bring to your notice, the harassment and rude behavior that I have been facing from Rama Motors, Okhla, New Delhi.

My ordeal started on February 06, 2012, when I had handed over my car for running repairs in the fuel pump and other related and small work. The details are as follows:

1. The service advisor’s name: Varun (+[protected]
2. Estimated date of delivery: February 08, 2012; Actual date of delivery: February 09, 2012 at 2130 hrs.
3. Amount paid for all the works: Rs 21, 500/- (The detailed invoice is attached)
4. The pump was not fixed properly, had to go back the next day again to get it checked.
5. The front wheels had been left loose (bolts were not tightened) which could have led to serious accidents and injury.
6. The washing and interior cleaning quality was of the lowest standards possible.
7. The workshop Manager, Mr Avinash (+[protected], tells me that the problems and the delays are because of shortage of manpower. This is certainly not my headache.
8. The workshop manager (Mr Avinash) and another guy, Mr Vivek (+[protected] behave in the rudest possible way indicating maybe that they are doing a favor to me by fixing my car.
9. Had to go back and get the catalytic converter de-carboned (something that was there on the job card, but they did not bother to fix).
10. One of the problems was that, the central alarm was not sounding on opening the driver’s door, the boot and the bonnet. Varun tells me It’s because the locking remote is bad. On insisting, it was found that the switches were spoiled and hence the alarm was not working properly. Therefore, the service advisor tried to misguide me to cover up for their inadequacy.
11. There was an electrical issue with short circuiting or maybe earthing which was also on the job card and on asking them was assured that it has been fixed. As it appeared later, it certainly had not been touched, forget about fixing.
12. There was a major problem with the fuel pump resulting in low pick-up and fluctuating RPM, even though I paid Rs 14, 310/-, it was never fixed requiring a third visit.

None of the works paid for had been completed and moreover, the behavior of the management staff (Mr Avinash, Mr Aditya) along with the workshop staff was appalling and unbefitting of Tata Motors.

(Page 1 of 3)
The second ordeal:

1. Went back the next day (February 10, 2012) with the same issues. The car was rewashed and the catalytic convertor de-carboned.
2. The electrical issues remained.
3. The fuel pump issue remained.


The Third Ordeal:

1. Went back with the same complaints on February 18, 2012
2. Service advisor: Sagar (+[protected]
3. Again ended up paying Rs 8, 830/-
4. Got the car back after nearly a week later on February 26, 2012.
5. The RPM fluctuations and the low pick up, which, till now had been blamed on the fuel pump suddenly turned into an issue with the clutch and the electrical issues turned into a faulty alternator. (They had checked the alternator during the 1st visit and certified it running properly).
6. The fuel injection system was also overhauled.


Within 270 km of running the car, my Fourth Ordeal starts:

1. Suddenly while driving to work, the “Check Engine” lights came on and the car started making weird noises. Called up Rama Motors. This was on March 07, 2012.
2. Mechanic from Rama Motors identified the issue as being in the fuel injector system (something that has already been fixed and paid for)
3. Mr Avinash gave the commitment to deliver the repaired car on the very same day or else, provide a loaner car. Nobody from Rama Motors called up regarding the loaner car nor did anyone call to inform that the car would not be delivered the same day.
4. Today is March 9, 2012; on calling Avinash he started yelling at me and telling me that he does not have to report to me. The car is not yet delivered and I am still stuck with no transportation due to the sloppy work and unethical work culture of Rama Motors.


The whole point of this letter is to inform you and keep you abreast of the ground realities which are contributing to the general dissent to buy Tata cars. And, also to inform you about the legal action that I shall be initiating against Rama Motors.

These complaints have been lodged with Tata Motors customer care before (Complaint no. 1-[protected]) and also with the National Consumer Forum (Complaint no. 360778).

The most shocking and appalling thing about the whole ordeal is that the management staff is so insensitive to the customers issues (and I thought customer was king!!) and this is leading the workers to just follow the lead. I would like to lodge the complaint against Rama Motors in particular and the following people in particular for all the harassment and uncouth behavior:

1. Mr Avinash, Mob# +[protected]
2. Mr Vivek, Mob# +[protected] (Page 2 of 3)
3. Mr Varun, Mob# +[protected]
4. Mr Sagar, Mob# +91-[protected]


Hoping for a positive response from your side.



Regards,



Jayanta Mukherjee,
R/o. B 223,
Chittaranjan Park,
New Delhi 110 019
Car Registration no. DL 3C AC 8360
Model: 2007 Indica V2 DLS (black)



CC:

The SHO,
Chittaranjan Park Police Station,
New Delhi 110 019


BCC:

The General Manager,
Rama Motors Pvt Ltd.,
A 87, Okhla Industrial Area, Phase 2,
New Delhi 110 020












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