Tata Motors Complaints & Reviews

Hi Team,
I purchased TATA tiago XE from Dehradun Oberai Motors' New Tehri Outlet on 7th July.I paid Rs 5000/ as booking amount which was supposted to be returned and same was also promised by Delear.

Now they are making countless excecuses and denying the refund.
I sincerly request you to resolve the issue asap as it is pending for too long.

Regards
Suresh Uniyal
[protected]
su.[protected]@gmail.com

We have an AC school bus Tata make. We have been facing issues with the bus since last one month. Sometimes it fails to start, other times it stops while running. If we try starting it after 15-30 min or later, it starts without any problem.

For this issue we had called MG Motors, Rohtak. They send two technicians with a Laptop (charged 2500/-). After the diagnosis technician conveyed us that all electrical are OK and there is some problem with the injectors (2 nos. faulty) which needs repair or replacement. As this is a school bus so we were not able to take it at the same time for the repair. Again after some days it stops on the way and we called the technician again. This time the technician told us that the fuel pump is faulty. So we brought the vehicle to the service centre. To our surprise this time technician told us that ECU/ECM is faulty and needs replacement.

2 technicians, 3 check-ups and 3 different solutions by Tata with no guarantee of problem solution. These incidents clearly indicate that the technicians are not able to diagnose the actual problem.

You are requested to align the trained/knowledgeable technician from Tata to check the vehicle as soon as possible.

Regards

Dear sir
i dr. sonu saini bought tata nexon ev in june 2022 from roshan tata motors raja park jaipur, after one month on 29 july, 2022 i sent it for first service.

i had first great experience in my life, how?
1. they sent a person to pick up the car who had no valid id proof. He showed his id card only with his photo, no name, no contact no and no other details.
2. what they did in my first service ... cleaning, polish, nitrogen air in tyres(attached bill)
3. when they dropped car at my home the car was not proper clean inside and outside, i talk with service manager and he told send back your car.
4. their car dropper boy said to me sir it had not cleaned as looked.

sir tell me is this your servicing process, i am shocked, i have another company car but their service experience is good.
solution -- shut your service center which can not provide quality service

Dear Candidate NOTICE
You are shortlisted for an Interview in Tata Group.
To Get Your Interview Call Letter Click Here:- www.tata.com.3walk.in/8
METHRD

Kindly follow the process on that link given, catch them and put behind the bar.

I bought Tata Harrier car on 2 November, 2021 from tata telmos hisar bearing registration no. HR20Y9100. It was going well till 16 July after it has become a big torture to me. It was missing its pickup from 16 July.
I was travelling to a city hansi near hisar on 21 July and it suddenly slowed down and didn’t accelerate above speed of 10.
I called road side assistance who came after 4 hours giving excuse of rainy weather.

Service department of tata telmos kept my car for 3 days and told me my car is fit no problem is there.
A driver from agency ( Vinod Kumar) came to drop my car at my home and while I was returning to agency again to drop driver the same problem occurred. It felt like car has become unconscious.
I asked the driver if he also felt the same problem he agreed with me that car has a major problem its not working.
He told even in front of service manage of tata telmos hisar (Vinod Jangra) that car is having problem in acceleration.

Service experts of Tata Telmos were making silly excuse that the car was having fuel only two bars that’s why problem is occurring, I told them I faced same issue in full tank also but they are not accepting the problem

Service manager kept my car for another 3 days and told me that he has contacted in headquarters and the car requires a software update. After that update he gave me car on 26 July 6 pm.
Today again I was in the city itself when same problem occurred and I called Mr. Vinod ( service manager), he again made an excuse that the car has sensors in accelerator paddle due to which there is not a sudden pickup.

I am sharing the video for the issue

I am highly regretful of buying this box of problems for huge sum of ₹20 Lakhs. It has become a problem for me mentally and financially.
I urge tata motors to take this matter into concern and resolve my car issue in a day or two or I’ll have to move for legal proceedings.

Reply me asap
Navraj Duhan

This is Sharad Verma from Begur Bangalore,
I am writing to inform you about for booking made for Tata nexon XZA+ ST on 1st Jan 2022 with Kropex motor hosur road
while booking EDD was shared as 14-16 weeks but later on 2nd may I have received communication saying revised EDD will be Aug 2022.
due to my previous experience where EDD was revised after completing
the waiting period I am regularly following up with Dealer but no response.

as on today I have completed approxmiate 7 month of waiting

Dealer name and location : Kropex Auto hosur
Variant : Tata nexon XZA+ ST
booking date : 01st jan 2022
period from booking date : 207 days
mail ID : babu02.[protected]@gmail.com

I have escalted to dealer a lot but they are saying tata motors is not alloting vehicle and they cant do anything.

Hello Tata Team,

I have Tata Nexon XZ+ variant. Since couple of months i was facing issue with lock/unlock my car. Yesterday i handover my car to showroom and they tolld me that we will upgrade software for lock/unlock and you issue will be resolved after upgrade.

Today i got my car and observed that ORVM not closing automatically after car lock. So called showroom again and explained the issue. They told me that this could be software issue. Later said if you want to fix this issue then your auto lock feature for speed beyond 20kmph will not work. Either of one feature will work.

When i told him that i will send a mail to Tata Motor and get the exact reason then they are arguing with for wait for some time our technical team will connect with you for same issue.

Tata Team, Please help me in this asap.

Thanks,
Swapnil

When I booked a new Tata car, , , , it's take 2month but yet not delivered my car

My name is Sagar gajanan walke. I got. A call from a number for job from tata motors .they took my interview and said u have to pay 480 rs for name clothes and travelling charges as i cleraded the interview and after that they told to pay 2500 i couldn't pay so my sister paid for it it was for laptop mobile etc . Then I got a mail for paying 5000. I understood it's Fraud. I said no and now they are not picking up calls. I know it's too late please help me.

Hello sir,
we have purchase TATA PUNCH - Adventure model on 17.July.2022 from Roorkee showroom - Uttrakhand. We have requested to team that our residence is in Haridwar that's why we only considering RTO number from Haridwar (UK 08), but they applied for RTO number of roorkee (uk 17).
when we talk t concer person of showroom they told us that this is mistake done by Accounts department now we do not have any option we have to accept this number only.
My concern is even we have prior notified them to allot us only Haridwar RTO number (UK 08), So without permission how they can apply for another number for us.
kindly take this matter into your consideration, you support will be appreciable . looking for your immediate interference into this matter.

thankyou.

I bought my car Tata Tiago iCNG top model and took delivery on 16th July. And on the day of delivery there was water on the driver side front and back. We thought it was due to cleaning done just before the handover.

After few days we noticed more water getting accumulated. We complaint to the . There was water rising up to half centimeters. We took our car to the dealer, Rudra Motors Viman Nagar, I gave my car to them on 25th July for checking. I am yet to receive any update from them. I got a new car for almost 9 lakhs and within 1 week the entire car will be dismantled to check for the issues.

My vehicle no MH49BR6190 was break down on 16th July 2022 and registerd a issue online with company (issue no[protected]. Company arranged Toying vehicle and send to Jaika motors for vehicle issue. After 2 days they said the vehicle issue was solved and then vehicle was send to Aditya tata motors for the third free service. After 2 days asked me to take back your vehicle and on the same day again vehicle breah down with same previous issue. Again they took back my vehicle and tried to solve the issue. After 3 - 4 days they said issue was solved and they drop the vehicle at my house. Then next day I try to start the vehicle and again same issue happened and my vehicle break down.
Because of this I am facing lots of problem related to daily working and my duties. My self Dr Amol Gadbail Doctor by profession and working at Government hospital.
Kindly I request you to solve the issue permanantly as soon as possible or replace the vehicle.
My contact no [protected]
Email ID [protected]@yahoo.co.in
Please do the needful
Thanking you
Yours truly
Dr. Amol Gadbail

My Altroz Saga:
I took the delivery of Altroz XT version on July 7th from one of their dealers in Trivandrum, Kerala. On exactly the 14th day of taking the delivery with just less than 50km driven so far, the car stopped on the highway with a "DCT FAULT" error in the middle of driving, with the gear change not happening and loud noise coming from the car, Car not speeding up beyond 30kmph, and too much congestion to move. Finally, we had to call the RSA and tow away the car. Even the service people found it difficult to move the car to the towing vehicle. Sent multiple emails to customer care, tried to call multiple sales people, no responses from anybody yet. One week passed, guys from Tata Motors landed in Trivandrum to troubleshoot, even they are not able to find out what is going wrong !! Here I am sitting desparately, with 10 Lakhs lost in the sea buying this car.. There is no solution in the vicinity, and days passing by.

I bought brand new tata harrier car top model automatic on 25.03.22. Yesterday i was driving the car, suddenly there was a sound and RPM reduced to almost zero . I stopped the car . Again started but it was not picking up the speed . I tried my best to contact TATA help line, i talked to emergency service. They asked my location . I sent my location at [protected] and started waiting, but no response. After 30 minutes again i called, then i came to know that my complaint is not registered. I was standing on highway for 3 hrs 10 minutes, then mechanic came checked the car and told that Turbo pipe has been disconnected. How this could happen in brand new car ? I am shocked . This is totally risk to buy TATA car . Plz dont buy . Thanks . Ravinder Sekhon, Bathinda . Punjab. [protected]

I booked one TATA Nexon XZA+ Petrol Daytona Grey on 23rd Feb., 2022 from Tata Motors Cars Showroom - Progressive Cars, Kapadvanj, Gujarat. The dealership promised to deliver the vehicle before 90 days. But as on 25th July, 2022 even after passing of five months, I have not yet received the delivery of the vehicle. Whenever I call the dealership about the car, they always reply that they have placed the order but it has not yet been billed and i have paid rs 10, 11, 000(ten lakh eleven thousand) in advanced. When i called Tata Progressive they always extended date of delivery without my consent. Many times they not attended my phone call. no one take responsibility for over date.

I had purchased a Tiago XZA (Regn No GJ 18 BK 4320) in Feb 2019 from Harsolia Brothers, Gandhinagar, Gujarat. The car is used either by me or my wife and as on date it has run around 16000 km. I would also like to mention that my car has been regularly serviced at authorized Tata Motors Service Centers only.

Ever since, the service of my car last year (kilometrage was 9000 km at that time), there has been an unusual noise when the engine revs up more than 2000 rpm. I was told by the service advisor that he has not found anything unusual with the performance of the engine.

Recently, I had got my car serviced at Sree Vasu Automobiles, Tata Motors Service Centre, Meerut on 02 June 2022 . Post the service, there was a problem that at the pickup was very low when moving the car from standstill. Also at lower RPM (slow running), there was a missing sound from the engine and I could hear a short sound coming from the exhaust. The average has also dropped considerably to about 11 kmpl, which earlier used to return almost 20 km per liter of petrol.

I had raised a complaint and the representatives checked my car thoroughly again, I was informed that there was an issue with the engine, and it requires to be opened and probably the connecting rods and crankshaft were required to be replaced the expenditure of which would be not less than 15-20k.

I fail to understand that how come a vehicle engine which is just about three and half yrs old, run barely 16000km and serviced at authorized service stations fail so prematurely. Even if I get the repair work done, the output will not be the same as a new engine. Secondly, are the engines produced by Tata so unreliable that they start failing in less than 10, 000 km.

I thank my stars that I did not buy another Tata Car, as I was quite inclined towards buying a Harrier/ Safari as a replacement to my 8 yr old Ssanyong Rexton. I also really don’t know whether my decision of purchasing a Tata Tiago which costed me almost 7 lakh rupees was correct or not. I don’t even know whether the engine in the present condition is reliable enough to use anymore or will it even last 20-25K kilometers.

In the present state, I am perplexed as to what should I do with the Car, I would request Tata Motors to provide a viable solution to the problem so that owning a Tata car is at least worth the money spent.

Warm Regards
Lt Col Pallav Katial

Hi, I am disappointed with the AC complaint occurred in new vehicle. When my car was in ideal for two days and turn on the engine, after few seconds I switch on my AC and increase fan speed to three point. After one or two minutes, the AC drop off and the fan alone running. I have to turn off the engine and turn on to solve this issue. Some times it will resolve it single shot or I have to switch off/on several times to make AC work properly....

It to bring in ur notice that tata taigo xz and tagor xz of model 2016& 2017 are suffering from technically in Fuel supply pump while climbing hilly area.Iam sharing with U my personal experience just two days earlier that I was going to Patnitop hilly area in J&K along with my family in my TATA taigo xz 2016 model . While climbing hilly road it started missing and then stopped. At that time I decided not to buy such cars which causes mentally and physically tension.Moreover defamed Tata brand. I waited there for 4 hours, no one could provide help .Then suddenly I called my frd who has tagor xz 2017 model.He helped me by video call to release fuel pressure because he has already suffered the same fault.My car has only travelled 9700km so far.Kindly resolve the issue by calling back such models and get them ok.Hoping best action from ur best administration.
Please arrane free check up of fuel supply pump and get it ok

I bought my car altroz xz October 2020.
I am facing lots of problems like door locked some time gear not working, ac cooling not working properly now I have facing biggest problem after third service water has gone on chip of airbags when I saw i called to service centre she told after 25000km you can service your car now I have handover to car at service centre they told you have to pay 6600 for chip even 1500 for service charges of chip.. it's not my fault it's fault of service centre why I will pay even warranty i have.
Kindly resolve as soon as possible.

I am tata family member having tigor XZ+ -GJ11BR4247. I have kept my vehicle at Bhagvati Autolink, junagadh for service on 23/07/2022 sharp on 9:45AM. I drive for 40kms to reach at junagadh showroom from keshod as i am living in keshod. Till 1 PM, no one touch my vehicle. I have requested to change viper blades, tyres, engine oils, wheel balancing, alignment, general service including washing & under body coating. Because of insufficient management and non working instruments like water electric motor, tyre changing machine, wheel balancing machine as well as alignment machine, they have moved my vehicle to another place and get back to showroom on 6:30PM. After that they have kept my vehicle in queue for washing even if i took my vehicle which is third in queue to showroom in morning. I request service manager about this issue and he also told that i will arrange someone to wash your vehicle very fast. Then I again requested that i am coming from 40 kms from keshod please handover my vehicle i will wash my vehicle from other local washer. Then only i got my vehicle on 7:30PM. Old Tyres changed by mechanic (which was full of mud and water) was kept on back sit of my vehicle which ruined interior and seats.

I am very unsatisfying by the service provided by bhagvati Autolink, junagadh showroom.

There is no other showroom or service center in junagadh or near by talukas to serve our tata vehicle owners.