Tata Motors Complaints & Reviews

Booked tata nexon ev max on 12th april, as i was first customer to book the vehicle i should get the priority but people coming after are getting the car allocated to their name. This is total false commitment as i bought car for some occasion and it seems i will miss that occasion. Booking order number: 50481082

Dear Sir, Further to my Complaint#[protected], I would like to bring to your notice that this is fifth time in last six-seven months, I have to visit TATA Motors Service centre for one or the other problems, Hence, reliability looks poor to me now. The following problems occured:-
(a) AC Malfunctioning, giving warm fumes and smoke inside - JP Motors Solan (H.P.)
(b) Front panel repaired and left unconnected - JP Motors Solan (H.P.)
(c) Front Panel shifter wire change - JP Motors Solan (H.P.)
(d) Car Software - Getting to default Economy mode only - True North Motors, Delhi
(e) Car Software - Getting to default Economy mode only - At Roorkee now.
Further, on a highway in between the Fuel tank lid got stuck and had to manually hit & trial to open the same for refueling. Well, this malfunctioning of my TATA Harrier XM Jun 2019 model is aggravating each time. It looks as if Tata Motors is forcing me to go for their AMC package only and there is no reliability expected. Further, things get compounded as each time I have paid and for last two visits No Bill has been given to me on pretext of faulty printers or so and never got email details as well. Highly disappointed with Tata Motors after sales services and fault coming again and again in harrier. Looking forward to hearing from you and some help and support
Warm Regards
Col Anupam Sharma, Indian Army

Car no MH23BC3493
Dhumal mahesh devidasrao
Music system not functioning properly.
The same provided by tata motors
It automatically gets off during travelling

Today I had a very bad experience with tata services at Orange Auto.
Team members in sales from Attapur branch are not able to communicate
with the service centre at Hafeezpet.
I took the car from the Attapur branch in April and found a dent at
the time of delivery and informed the sales person (Varun & Vinodh).
They felt sorry and asked me to get it repaired in my 1st service and
I agreed to that.
Today (9 am) I took my car to Hafeezpet for repair and informed Varun
( I got the reply : all will be taken care of) but nothing was done
till 10 am. I checked with staff at Hafeezpet, but they asked for an
email from Attapur.
After communicating again and again, finally an email was sent (by
Siddharth) at 12:30 pm, after sometime when I asked to start work on
the dent. They asked for the approval from the CEO in that email. ( I
don't understand why the CEO ).
Till 1:30 pm I was just talking with different persons in Orange Auto
to get the repair started but no luck and finally I left the service
centre on assurance that the repair will be taken care of today and
the car will be delivered back to me at my residence.

Now the whole day this so-called CEO was busy and not able to approve.
When I checked the status of service at 6:00pm, it was as it is and
nothing was done by anyone. No one from attapur even asked for the
status and no follow up was made.

Main issue is that even the car is damaged by the dealer itself they
are nowhere concerned and treat it as if the damage is caused by the
customer, a pathetic approach.

Persons Contacted whole day today:
Varun : [protected]
Siddharth : [protected]
Manoj : [protected]

At the end of the day I talked with Prashant : [protected] and I'm
still hoping for the solution by tomorrow.

Tata creates good cars no doubt in that, but service provided by the
staff is too bad.

Hope the details are enough to explain my situation and the problem
I'm facing after purchasing TATA NEXON from Orange Auto.

Thank You !
Kamlesh Tiwari
[protected]

I am a big fan of Tata Motors, and was very proud that I was able to buy the best in class Compact SUV i.e. Safest Compact SUV of India additionally promoting the concept of "Make in India" & "Vocal 4 Local". I booked Tata Nexon on May 09, 2022 via Treo Okhla India. On the date of booking they gave me a verbal commitment for delivery in 6-8Weeks but finally on the document they wrote it as 12-16 weeks. as an explanation they said that they cant give it in writing but will deliver it in 8 weeks maximum. I was ok with the information shared and felt like they are giving me a clear picture and planning things well. I tried asking for my SO booking number but wasn't shared the same saying that its their internal thing and cannot be shared.

Yesterday i.e. June 04, 2022 after almost 4 weeks down the line post my booking I tried asking the sales person and I get the information that the EDD has been extended to 20 Weeks. I ask their formal mail for the same and they now gave me the SO booking number saying they cant help with this and now no verbal commitment will be taken care of only a written thing is valid.

I want to know why this unprofessional behavior is tolerated by the principle and why the consumer has to follow up. I am working in the automotive industry as well, being well aware of the situation I empathies as certain things cant be controlled, but creating a fuss and backing out on the commitments is something not acceptable. I have planned a certain trips post the deliveries of the car, made the necessary bookings and now due to thus delay everything else is jeopardized. Who is responsible for such indirect losses?? and along with that losing my mental peace and moral is something adding on. I have no place to escalate the matter I don't know how and where to connect to take this?

It'll be of great help if this matter is taken into priority and resolved ASAP.

Regards,
Dawra

I have booked the Tata Altroz XM plus at Riya Autolink, Ahmedabad, Gota show room.

At the time of booking amount they have raised 15000 when they called me for car delivery.

At the time of payment, event they didn't sure for amout of Insurance, RTO change, Basic price. They mentioned that these are adjustable at the time of Invoice generation. I feel, this was cheating with me. Riya didn't provide the clear rate of car with all charges they are going to make invoice for. Enclosed is the rate they have increase event not provided the rate in authorised letter head.

My mob no [protected] for more details

.

I bought tata tiagor xz 3 year back but currently fuel pump on the car is not working properly, your service agent in kajwani fairdela Motors told me that due to some technical reason most of the tata tiago facing same type of problem and you are required to change your fuel pump and it will cost around 10500 rs.
My request is that if most the tata tiago or tigor facing that type of problem than is is covered under the manufacturing defect of the product

My name is Vipul Patel, living in Ahmedabad. I have booked the TATA Altroz XM plus from Riya Autolink in end of Apr22. At the time of car delivery, they have forced to make a full payment without no defined insurance amount and RTO. During car booking, they have mentioned with all components of invoice like insurance and RTO and AMC that were totally differ at the time of car delivery. I have raise this concerns to managers but nothing happen even they haven't clarified the actual bill when i have made payment. Although i made full payment and took delivery. However something wrong happen with me.
Please help me.

Hi,

I gifted a Tata Ace HR 68C 8320 from CMPL Chandigarh to my younger brother Davinder kumar 7 months ago in July 2021. It is giving problem since beginning and whenever my brother goes to agency, they just do some temporary work and send him back. Now they have charged him INR 8K and the problem is still there. I believe there is some major techno-mechanical problem in the vehicle since the very first day and the agency did keep us in dark. Now they are not giving us satisfactory response and service.

Can you please look into this matter and resolve the issue? Otherwise I may need to raise this matter to head office.

Many thanks in advance for your understanding.

I booked Tata punch in December 2021 but I haven't got it yet.

Dear candidate your challan no.887/2348/2022 QC (cash no.RD28) and challan amount is rs.38, 871 paid in court.within 24 hours officer team visit your home
Regards
Naukri.com

I have brought a Tata Nexon in October 2021 from Sagar Motor Noida. Vehicle registration No. Is UP14EW 5334 AND Chassis no is MAT627224MLJ 70566.
I am facing Engine Heating Problem from very early after purchase. I have complained the same at the time of First Sevice and Second Service, but they ignore it and said there is no problem in the Engine. The temperature meter also does not show the correct temperature of the engine, since the engine was overheated and stopped working but the temperature meter was showing the normal temperature of the engine. The front seat belt Sensor is also not working.
Finally, the Engine of the Vehicle has been Seized on the 13th of May 2022 at Faizabad Uttar Pradesh when I was returning with my family from my hometown Muzaffarpur Bihar. The vehicle is lying at Shree Dev Wheels Faizabad Uttar Pradesh.

I would request you take action on the same get vehicle replaced as it has multiple manufacturing faults.

Looking forward to hearing from you.

I booked Tiago NRG on 21st may 2022 with the commitment of delivery 1 month, or max 6-8 weeks, now they are telling no idea when will deliver vehicle, suddenly prices increased but no information all false and fully disgusting service at Begumpet select showroom.now cancellation also fully tedious process all fake guys

Bhandari motors not coordinate vehicle starting problem starting to till now.

Ur Tata motors showroom Hoshangabad staaff language way of consumer behaviour is not good. The employee back the car for test drive & he touch up piller & after he say to me the amount u will pay the amount. I go showroom for purchasing a car but now I m not interested in Tata company bcoz the behaviour of this person.

I bought tata tiago 4 years back but currently fuel pump on the car is not working properly, your service agent in shimla told me that due to some technical reason most of the tata tiago facing same type of problem and you are required to change your fuel pump and it will cost around 12k to 15k rs.
My friend is also facing the same problem in his tata tiago XT.
My request is that if most the tata tiago facing that type of problem than It is covered under the manufacturing defect of the product and tata shall replace that product.
Amit kumar

I have purchased tata hexa in 2018 but with in 3 years warranty period compressor failed 2 times at every 30000 to 40000km third time again it failed after completion of 3 year warranty it is a manufacturing defect because it fails frequently hence service center is not accepting it as a manufacturing defect i am asking repeatedly approximately life of compressor but only 1 answer get it is a mechanical parts we can’t assume car no GJ04CR5147
Worst service from tata motors

I own a tata harrier of registration no - HR06AT0202
I’m facing a very big problem with my harrier a/c from very long time more than a year I’m facing this problem and still not resolved and from one year i have to visit your service center for a/c problem and they change the things but still till date they are not able to know the real problem and the solution. Very month i have to visit your service center some times 2 time in a month only for this issue but till date no ans even they are not able to find the actually problem in a/c system.
Last summer i suffer very much and same happening this summer and I’m ver disappointed with this kind of service.
I’m requesting you to take action on this topic and give a permanent solution. I’m not able to take my harrier any where every month 2days my harrier stands in your service center. And now I’m totally hopeless can’t even do my work properly because i have onle single car and it’s doesn’t work.
Please provide me asap service.

Ajit Sanap
9:31 AM (0 minutes ago)
to customercare

Dear Concern,

I have been facing massive quality issues withTata Harrier since the time I took it.

My car currently is in a Breakdown state and is at Dev Motors, Bibwewadi, Pune.

My car has run only 40k Kms in the last 3 yrs and is absolutely well maintained and always serviced only at authorised dealerships.

Currently my car is with the above authorised SC since last 10 days without any resolution as they say that the Fuel pump has gone awry and also the injectors need to be replaced. Without any accident or any damage and with so much less KMs driven, how can this happen? The cost of it is not small. Before that i faced the motor pump issue of the steering. The infotainment system is a complete failure as it is an universal fact, the glass of the right door does operate properly. All these issues I have been highlighting are in your records.

I am completely flabbergasted and annoyed that I bought a premiere car and for the last 3 yrs it has been like harassment.

The dealership is struggling and not able to give concrete solution than to just replace the entire thing which will cost around 1.5L. I am not going to bear this cost as i cant afford and also its none of my mistake. Its a pure quality issue of parts which are used low quality and they are showing up now.

Kindly look into the matter urgently and let know the solution.

I booked ‘Nexon EV Liz Blue’ at Sab Motors, Lajpat Nagar III, New Delhi on 28 Jan 22.
On getting intimation from the sales person Mr Ravi & Mr Nadeem that the vehicle has arrived at the showroom, I paid the total amount of Rs.17, 75, 420/- on 30 Apr 22. I was assured of delivery the next day.
It has been a month since completion of payment but the vehicle has not been delivered till date. The sales persons have stopped answering my calls. There is no assurance of delivery in near future.
Kindly intervene.