Tata Motors Complaints & Reviews

I am a Tata Altroz owner of Kolkata, my name is Payel Mukherjee- Mob No [protected]. My car has been sent for 2nd Servicing at The Tata Work Shop, Ghatakpukur- Kolkata, on 13th May’22. It was a pre-scheduled booking done by the Service Centre by Ms Baisakhi Choudhury[protected] & headed by Mr Rajib Bose [protected] who promised to deliver the car in 24hrs post servicing.
On the next day they failed to deliver the car, promised for a delivery on Monday, 16th. They failed again & committed a delivery on Tuesday by 12pm, all these were committed by Mr Rajib Bose of Tata Service Centre. He is a man of complete lackadaisical attitude and behaves improper with customer and doesn’t response always.
Last time also I had a very bad experience regarding my the dealing of this man and service experience on my 1st ever service. The car was unclean dirt all around both interior and exterior and neither the issue was resolved. Nothing was done but they kept the car for 10days.
I need stern steps to be taken and I need my car to be delivered today as committed.

Hi,

I have booked Nexon XMA vehicle on 11/11/2021 and the dealer (KHT whitefield) confirmed the price protection on booking time and EDD is 6-8 weeks. I asked for 2022 year manufacturing vehicle, so they given the EDD as 12-14 weeks (exp by Feb 2022).

In the month of 18-Jan-2022 i have changed the model from XMA to XMA(S), so they extended my EDD to 17-23 weeks. I got a call on 15-May-2022 from dealer and confirmed my vehicle allocation and told me to proceed with payment and they shared the latest revised rates and no price protection is applicable.

Price correction happened multiple times in between[protected] and[protected]. Now they are putting on my head and asking me to pay. Refer below link for TATA motors public statements in media.

https://theprint.in/ani-press-releases/tata-motors-to-hike-passenger-vehicles-pr...⇄

I am not the cause for the delay and even waiting from last 6+ months for the vehicle. Tata motors team is saying delay is due to raw materials supply and its not our issue.

Finally both Tata motors team and dealer are asking customer to pay excess amount (38500 on Ex-Showroom price). Dealer asking to pay all amount on or before[protected] to proceed further.

Always Customers are the victims, why they promised price protection while booking and now they are denying, is it a false promise by Tata motors to customers. If company can change policies at any time as per their wish, what about the commitments they given to the customers initially. Customers will try to arrange as per the commitments, now suddenly they are asking to pay around 47k (on road price).

Why i need to pay excess amount as i am not the cause for the delay and they are insisting me that you have to pay the full amount.

Now dealer are saying we will give you discount in insurance which they quoted 56k, and giving for 38k. In online for the same vehicle the insurance amount is 24k in acko, 28k in hdfc ergo. Again they are trying to fool me.

Asking Tata motors and the Consumer forum team to help me to resolve my issue.

My Tata Nexon car MH12TN3433 is having noise issue from rear pillar .. Rudra motor wagholi pune is unable to fix the issue as they further need help from Tata motor engineers ….. I have checked with Rudra motor they are saying that they have sent multiple emails and call to Tata motor team in Pune office Pune l but still no line up is done as of now today... I have sent multiple emails and raised complain with them but no result... MY car is still in service center and not getting any help from Tata motor...

I have booked a TATA TIAGO- XTO model from Riya Autolink, Ambawadi, Ahemdabad. I paid the booking amt of Rs 5000 on 10.03.2022. The dealer told me that the car will be delivered in 60 days but till date car has not been delivered and over that now the dealer is telling it will take 60days more. I would request u pl help me in the matter to get my car as early as possible. Thanking You

We have booked tata tiago xz+ PLUM colour on Apr 8th and dealer has promised to deliver between Apr 15th to Apr last week . They postponed delivery week after week and kept me waiting till now. Today they informed me that prices were increased. Already i got irritated about the delay in delivery and now one more added to my frustration.

We are not accepting such a irresponsibility from the side of such a reputed firm like tata motors.
We need the delivery alteast this month with promised price at the time of booking.

Expecting your replay as early as possible

Regards,
anup majumdar
mob no-[protected]
malda, west bengal

Dear team,
I booked Tata Altroz XZ on 27th Feb. At tata showroom najafgarh, delhi.
I am still waiting for allotment. Agent there is not giving any constructive answer and manager is not picking the call. I called him 20times around.
They saying delay is from Tata company side itself.
Please find attached booking slip for your reference.
Hoping for a constructive answer from your side.

Kakinada, AP,
16/05/2022,

To whoever it may concern

Sir,
I am very much displeased with the services rendered by your employees in the servicing center of Rajahmundry, E.G. Dt, Andhra Pradesh

I purchased TATA NEXON XZ+ 1.2 RTN BS6 Foliage Variant on 21st May 2021. I have repeatedly informed the problems of my vehicle during the first, second and even in the last servicing to your service managers. My complaints were noted down by the service manager and the body builder in the job slip but none of them were resolved upto date. Instead they have created a lot of damage to my vehicle both inner and outer side of the vehicle.

I gave my vehicle for third servicing on 02/05/2022 and got a call for deliver from the service center on 14/5/2022 that too after repeated calls from my side..

The following are the complaints of my vehicle I have informed to your service manager in the first, second and third servicing repeatedly

1) Rust marks/spots on the interior roof - complaint raised right from 2nd service
2) Roof grab handles improper installation on both sides at the rear seat - complaint right from 1st service
3) The tambour door case is not aligned perfectly. The center console case at the left bottom is not fixed with a bolt. The case is out of its position by rising up. - complaint from the 1st service.
4) During my third servicing I have informed your people to claim my insurance for the slightly damaged bumper.

*Things have not yet rectified even in the third service:

1) In the process of checking the roof for the cause of rust spots, the service persons have totally damaged the roof strength and affixed it in a very bad manner. The roof lost its shape and strength in holding its grip in the specified position and even moving inside at the edges for just a slight touch.
When I identified the things and questioned your service people, they tried to threaten me very strongly that the roof strength and shape will be the same even for showroom cars without admitting their mistake.
2) Roof grab handles were still in the bad condition. Tried to fix the clips with glue.
3) The tambour door case alignment and the center console case problem has not been rectified yet.
4) In this aspect the only favourable thing is, the slightly damaged bumper is replaced as the insurance is claimed. Even in fixing it, they didnot check the perfect alignment. For such the left front door could not open smoothly and the edges got damaged due to friction and lost its paint.

All the above issues were identified by myself and questioned them even after leaving the car for 10 days.

In this circumstances, I have left my vehicle in the servicing center for further rectification by the assurance of the MANAGER, SIVA SANKAR MOTORS (P) LTD, Rajahmundry.

The hospitality towards customer is very bad. Everything is taken to their concern so easily. No regrets.

In this regard, I wish the authority concern to resolve my problems/issues at the earliest

My details:
Car Owner: M. RAMA SATYANARAYANA
S/o. MVS. SURESH
PH.No: [protected]
Vehicle Reg. No: AP39 JU 5165
Purchase of Vehicle : May 21st 2021
No of KM travelled: 1847(only)

Hope you could understand my feelings.
With regards,
Rama Satyanarayana

I have booked TATA Nexon XMA on 25th Dec 2021 at Rudra Motors, Wagholi, Pune and now its almost 5 months still I haven't received a car and just getting false promises from dealer by giving date on date and false committment. I have talked multiple time with dealer's sales manager as well as Customer experience manager and they are giving illogical reasons like 'Tata motors is not allocating automatic vehicle to them, and they kept giving us assuarance saying that we have sent crtitical mail for this car since 3 months', post that I have mailed to TATA motors customer care but they are not bothered to reply on that. It's extremely disappointing and disrespectful. A car buying for first time is an emotion and surely Tata Motors are not regarding the emotions of the customers who believe in the brand, reputation and the company. I have bought the same car for being Vocal For Local but it seems I have made mistake. Neither the dealer's general manager nor the tata motors is responding to our complaint. I hope I will get some relief from this forum.

Dear sir/ Madam
I am Prathamesh Galande from Solapur. I have booked Tata nexon from sterling motors Solapur on 25 th April. On dated 05.05.2022 they told me that vehicle is available and you should deposit your loan amount dd. As per communication I have deposited DD of Rs. 925000/- on dated 05.05.2022. then they have called me on dated 09.05.2022. for remaining payment and as per communication I have deposited remaining payment of...

Hi,
I have seen a lot of videos and articles that states the same issue i am facing. Car suddenly doesnt respond to accelerator pedal and stops in between the road. Its an issue with fuel pump that is a manufacturing defect in 2017 2018 models of tigor tiago. Now they are charging 12000 for it which is company’s issue.. why should we pay for something that has been done by them.. kindly get it fixed

It's been just 5 months I bought the car but it stops in the middle of the road almost 10 times .no service center is able to resolve the issue .Regret buying it.looking for some response and resolution.my car has been in service center more than in my home and everytime towing the car is painful...

My name is Pushkar Sharma, I booked Tata tigor xz plus CNG on 12 Feb, 2022. I was given 7-10 weeks of waiting period Now over 12 weeks have passed but there is no status of allotment. Dealer response is also not satisfactory.
Booking info -
Name Pushkar Sharma
Mobile - [protected]
Email - [protected]@gmail.com

Dealer - AutoVikas Sales and service pvt. Ltd., Wazirpur

Sir,
i booked tata punch adventure on 10 march 2022 they gave me quotation of rs 748000/- on oad price. Now dealer call me that my punch comes in next 10 days and with new price its hiked by vehicle rs 15000/- and insurance plus rto 6166/- total expenses more by rs 21166/- for me our kota rajasthan, tata dealer is chambal motors pvt. Ltd
please give me price protection and deliver me vehicle in old rate

I have received a call from '[protected]' she called herself Janhavi from TATA Motors. she asked for my Academic doc's and ID doc's in order to check am i eligible or not. I sent all the documents to her Whatsapp no. then she ask for the money to get a job in TATA motors i.e 2000rs with interview and 5000rs without interview. I refuses to give money until i receive a confirmation latter from the company. then her colleague called me from '[protected]' she told me that once i'll pay the money i'll receive a mail and gatepass from the company. they gave Bank details ac-[protected], IFSC code- UCBA0002180, bank name-UCO Bank, they're claiming this is "TATA Motors India limited account", but this account seems personal. i haven't paid any money because "TATA Motors" tells that they haven't charged for any recruitment.

I am not complaining to TATA Motors. i just want "TATA Motors" and "Indian Consumer Complaints Forum" to take a regal action against them and freeze their such accounts. so, that nobody get suffered and get scammed by these people.

Thanks & Regards
Abhishek Kumar

Sir/Madam,
We are disappointed for your inferior service of your service centre of Didarganj, Patna. So many times contacted in your service centre but still not ready to deliver the vehicle. We have faced too much financial losses due to delivery pending and also EMI burdens.
Kindly do the needful and resolve the issue as early as possible.

Thanks & Regards,
Surabhi
Managing Director,
SOPI
Mob -[protected]

Reference - TRUCK no MH 17 BY-2728, (AHMEDNAGAR)

Dear Sir,
This has reference to the discussion I had with you regarding TRUCK no MH 17 BY-2728,
there was a manufacturing fault in the steering gearbox for repairing Se Submitted the vehicle on the 6th of May 2022 and to date i.e 12th May 2022 you have not taken fast action on this complaint.
since last week tanker business is held up and we have had a huge financial loss
is this is the system of attending the complaint?
We are very unhappy with this
regards
sanjaykumar Dhotre
[protected]

Gear slippage

Vehicle is automatically shifting to neutral while it is in drive mode. Without any change in gear side.

We got the updates like it is a software issue. Need to get it resolved ASAP!!!

Hi,
My Name is Lakshman. I booked TATA Nexon Vehicle in KHT Motors, Whitefield, Bangalore on Dec 22, 20211. The Vehicle is not yet delivered till this time. It is frustrating such a long wait. The dealer started blaming TATA Motors for the delay.
No Proper response on the when the vehicle will get allocated and when the delivery happens. Whenever i visit the showroom or call to the showroom they are coming up with new date of delivery.
Horrible experience for a first time car buyer. Is this matter will looked in by some one and resolve the issue.

Thank you,
Lakshman

Booked TATA Nexon EV on 18 Dec 2021 at below mentioned dealer

Go Auto Pvt Ltd
A-231, Okhla Industrial Area Phase I New Delhi

Receipt is attached for your kind reference.

Due to some unavoidable circumstances, I have to cancel my booking in March 2022 Since then I have been following up with the dealer continuously for a refund of the booking amount but it seems to me that they are not interested...

I have purchased my new tata Nexon car from Tata Siva Sankar motors, Visakhapatnam in August, 2021.Just 9 months back. Now the rear tubeless Tyre got damaged very badly and after that I immediately contact with show room and I haven't got information rather from the SC on this issue. I now see how pathetic the tyres of the Nexon are made and quality.
Kindly help me to find way out....