Tata Motors Complaints & Reviews

Exhausted Tata motors customer. Waiting for car delivery booked since Dec'21
My name is Sandeep Kumar, I had booked a Tata tiago XT blue in Heritage Motors (Tata Motors), Eastern Express Hwy, PanchPakhadi, Thane, Maharashtra
on 15/12/2021 with Mr. Omkar & his manager Mr Devendra Tripathi. At the time of booking I was promised the delivery in 8 weeks, as of now its been 14 weeks, this is betrayal of trust in TATA brand name.br...

Dear tata motors,

I have book new tata punch pure model on 28_1_2022 and til date 25_3_2022.not delivery tata punch and no update received our end,
My booking number 50048564.
Booking showroom =jv motors sangli.
Jv motors is saying that tata punch launching oct22 month but til date 25_3_2022 not receiving to the tata motors punch pure model, why? Other district already pure model receiving and sell out.
Plz solve tata motore my issue
Name=nilesh gaikwad
Booking showroom=jv motors sangli

Hi I have booked tata altroz XM+ car on 30 January 2022 from unity motors kolhapur in my first visit to showroom only.I have asked to change altroz model from xm+ to XT on 7th Feb 2022.
We wanted our car on gudipadwa festival and also convey same to tata motors.
In first visits sales person says us if we place order early it will come in February month only.So we trusted and waited.
We have visited showroom on every weekend to check if we are on right track.They were just saying yes we will delivers you not to worry.
Now at the end of March sales persons are saying we can't deliver you car on gudipadwa.
I want to ask you why your sales persons are making fake promises even your sales managers are involved within this and dealers too.
I have seen tata priorities customers according to cash or loan.The customers who pay in cash gets car within 15-30 days only and others customers booked cars are allocated to them.Why you make this difference?
Apart from this Your sales persons and their managers forcefully asks to take there predefined insurance otherwise they don't sell car.
They do so as they get more margin within that, I want to ask you tata doesn't provide enough salary to employees as they are relay on insurance and accessories?
I had tried to contact customer care numbers which was given in showroom but they are also the same.Careless and boring.
In my opinion Tata needs to train there sales persons and also need to learn some marketing strategies from Maruti and others.
Customer comes to tata because of the sefty cars but your service disappointed them.
There is no way to give you negative stars.
Otherwise I will surely give you.
I am frustrated by your service.I regret I have choosen tata for my first car.

We have purchase tata harrier xza +kajiranga, vehicle no. Hr29ay6017. From multitec motors faridabad, on dated 08.03.2022, now this car run only 1200 and its staring make to much sound, i send this car for service and tell to advisor about this now advisor check this sound and tolled me that he has generate a quarry for this problem when he recieved response from tata motoers then he solve that problem .
I have purchase this defective car and i will wait for response,

Booking date - Nov 9, 2021
Dealership - Riya Autolink, Ahmedabad, Gujarat
Booking Form # - 2130
Booking Name - Vandana R Parikh,[protected]

Greetings!
Kindly note, we do not have a response, communication or delivery schedule given by the dealership. They are not even responding to our calls.

Tata Motors - please provide us a delivery schedule that the dealership can stick to!

Abysmal service by the dealership.

Regards
Vandana Parikh

Booked TATA PUNCH on 29 Dec 2021, at Dion automobile Berhampur, the sales man kept on giving dates of delivery but not delivered yet.Now no response from them no reply of calls and texts.

Problems with Nexon automatic
1) door aliment
2) music system going blank
3) engine problem in 10500 Km attached photo
4) gear problem when car is put in rear gear it shows it is in neutral
if we have problem with engine in 10500 Km what will happen after one year the repair cost will be higher .

I had booked Tata Nexon XZA+(S) on 2nd Jan 22, however, there is no visibility of delivery yet. Now the dealer is saying that Tata has discontinued this model and I will have to go for its replacement model which is XZA+(HS) with a higher price. Why shall I pay the higher price? Why did they take the booking if the above model was going to be discontinued?

I had bought a Tata altroz XE (MH20FY 0763)from saniya motors Aurangabad, Maharshtra in November 2021, The car meet with an accident and was declared TOTAL LOSS, fortunately no one was harmed in the accident, So getting impressed with the built quality i again booked the same car from the same showroom mentioned above.
Meanwhile after booking a new car,
the earlier accidented car which was parked in Service center of Saniya...

I had bought a Tata altroz XE (MH20FY 0763)from saniya motors Aurangabad, Maharshtra in November 2021, The car meet with an accident and was declared TOTAL LOSS, fortunately no one was harmed in the accident, So getting impressed with the built quality i again booked the same car from the same showroom mentioned above.
Meanwhile after booking a new car,
the earlier accidented car which was parked in Service center of Saniya...

Portal Order ID -- TPNCHPY[protected]
Sales Order Number -- SO-SltCar[protected]

1) Booked on October 18th. Initial delivering date is 6weeks.
2) As per mail multiple delivery dates are changed and still no guarantee in delivery date.
3) I strongly feel, cars are delivering as per their preferences and recommendations, not as per booking.

Example:-
1) Person who booked the car (white color, adventure, AMT) got delivered (Mist color, adventure, AMT) on December last week.
2) Low variant cars which have more waiting time than adventure variant got delivered
3) Multiple tata puch cars are seen on city roads.

4) Dealer asked me to compromise on color and variant. I have accepted. After that I didn't get any response.
5) Negligence in responding to my queries.
6) Cars are not delivered on promised dates and still allow people to book cars with the same delivery dates. This should be cheating.

Hi,
I had bought Tata punch AMT before 2 months. The car condition was good. Th brake and wheels were proper. When I presses the brake, it was not used to bounce back .it was just stopping.

I got the first service done from Yash Motors Naranpura, ahmedabad on 15th March and after that I'm facing very weird issue. When the car is running in smooth road, then also I can feel more that the back tyres' movement. It's not...

I have bought Harrier XZ+ new dark edition in first week of Sept 2021 from Go Auto Pvt Ltd, Safdarjung Enclave, New Delhi.
There are multiple issues I have faced with this dealer. For sales target they did multiple things wrong.

1) First issue was, on delivery day when we went to dealership, dealer was giving test ride to others on my allotted car.
2) they gave me back dated invoice, even payment was done by bank on actual date. so bank objected this thing and anyhow I got it corrected.
3) In insurance there were multiple issues, which was corrected after multiple follow ups.
4) In temporary RC, hypothecation was wrong. It has not been corrected.
Sales man assured me that there will be no issue with main RC, and confirmed me that hypothecation details have been corrected. but I have got main RC with wrong Hypothecation details again.

Now I am following up with them since last 7 months but there is no response from them. I have checked with RTO, they are saying that it can be corrected by dealer only. Bank is chasing me to get the form 23 from dealer with correct hypothecation details.
Giving 23 lacs to TATA becomes a headache to me.

I request you to please help me. I was talking to Mr. Rajul from TATA since last many months but no resolution provided. Mr. Manish, Mr. Deepanshu, Mr. Mohit were from dealer side, they are also not responding, they assured me to get the hypothecation corrected.

Dear Team, My name is Kaarthic Hariharan. I am located in Chennai (Tiruvancheri - 600126). I booked a Tata Nexon XZA+ (optional) Dark Edition, Petrol variant with Tata Dealer located in Chrompet, Chennai. The dealership's name is Gokulam Tata Motors. I have been following up with the dealership and Tata Motors. I am in touch with the territory manager of Tata Motors as well. His name is Mr. Ganstan. They are not aware of the car allotment or delivery. The complaint is not with anyone in particular. But, the whole Tata and the Dealership commitment. I have been told a waiting period of 71 days. I booked my vehicle for 7th October 2021. It has been 165 days until today and not sure of the vehicle allotment and delivery. They are saying that they are trying their best to deliver the car. But, I want to understand what's the reason behind the delay. The car Nexon variants are moving in the fast phase. They launched Tata Punch on the day of my booking. I can see so many cars on the road. If semi-conductor is the issue, they shouldn't be launching new models and releasing new variants of Nexon or Punch or Harrier models. I want to get this resolved at the earliest and want to know my delivery date of my car.

Bought Nexon xza+ in November 21. Facing DPF issues from last month every week. Fed up of it as i have to visit the service centre every week.

My husband has booked the car in the month of Dec 2021 and full
payment was made in the month of 10-February-2022. But till now we
have not received the Car . I am dissatisfied with the service of
TATA. Please contact me on this number [protected]

Hi This is Mr.Suhas Hindalekar, I've booked a Tata Punch Adventure with Rhythm Pack (AMT / ORANGE) from Fortune care Pvt ltd, Vashi, Navi Mumbai showroom on 10th November 2021. Since then I have contacted the sales person for the delivery, but they are unable to commit a delivery date. I had paid 21000 as a booking amount. Please provide me with the car within this month. I can't wait for such long blindly, This is really very frustrating, Not even order tracking is available with dealers, As a Indian we are moving towards local brands as a part of vocal for local, But other companies are ready to give their products but why tata motors not providing on time, Tata motors giving bad experience while purchasing my first car in life

Hi all, myself Praveen Kumar had booked TATA Altroz XZ Diesel downtown red on the the the 7th of January and had promised to deliver within 50 days.
Unfortunately, the car is not even allocated, which means even after allocation they need 15day to deliver, in that case, that is more than 90days and I are not sure what will happen.

Whenever I reach out to the showroom dealer they have one response that is TATA has not allocated a car yet, will tell you once that did.

It's frustrating to wait for more than the expected date and the loan process also have to be redone it was bad inside family and friends when we had announced our new car.

Good evening. I am Ganesan Pandian and I am writing this mail to inform you that the Tata Punch Adeventure Rhythm (AMT) is being delayed in delivery. I had booked this variant on December 24th, 2021 at SriLakshmi Auto Enterprises India Pvt. Ltd, Thoraipakkam, Chennai. But two of my friends who booked the same car along with me received it. The irony is that, till last month, as per the dealership information, I was ahead of them on the priority list. From the purchase history of 3 friends, the booking earlier with Tata Punch does not have any sense in getting the car earlier. The delivery of Tata Punch seems to be random.

As I applied for an Indian bank loan, the bank manager told me that the EMI would start anyhow next month. Kindly think of why I should pay early EMI for an undelivered car.

Kindly help me to solve this issue, and I attached the booking receipt for your kind reference.

I purchased tigor xz plus icng 13 March 2022. Today i hand over car to sagar motors service centre, site-4 sahibabad due to complaint and my complain is car steering automatically stuck, not move any direction in running and ideal time this is very horrible and safety issues, if any accident who is responsible? 2nd cng continuosly cut cut cut beep sound produce, please resolve immediately other wise i take another action.